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POV.HD User Manual
Compliance, Warranty, and Support
Return Merchandise Authorization
Return Merchandise Authorization ("RMA") policies are subject to revisions. Contact the RMA
Department regarding policies and returns. All returned merchandise requires an RMA number. To
obtain an RMA number, contact V.I.O. Customer Service (10am - 5pm EST Monday-Friday) at
906.226.9393. Your RMA number must be clearly marked on the OUTSIDE of the returned package.
Packages returned without this RMA number will be refused. Once the RMA number has been
assigned, it is important to return the Product within two weeks, otherwise the RMA number will
become void and the parcel will be refused. You must obtain a new RMA if you are unable to make
delivery to our address within two weeks.
Obtaining Service and Technical Assistance
We want to make sure you have the best possible experience with the POV.HD; if you have any
questions or need assistance feel free to contact us.
Our web site is:
www.vio-pov.com
Contact us by phone at: 888.579.CAMS (2267)
Our email is:
customer.care@vio-inc.com
Visit our Customer Care Blog:
For news, videos, and other updates from V.I.O., please visit
http://community.vio-pov.com/customercare
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www.theviovoice.com
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