Simple Problem Diagnosis Procedure - Thecus N1200 User Manual

Simple Problem Diagnosis Procedure

This procedure is meant to provide a simple and quick way to identify which part
of the N1200 has failed.
1. Don't insert a hard disk into the N1200. Attach the power cord and then
reset the IP address and admin password to the default settings by doing
the following:
a) Power on the N1200 and immediately press the Reset button for
10 seconds. (The Reset button is near the LAN connector)
b) This resets the N1200 to its default IP address and password
settings.
2. Attach the power cord and connect the LAN cable between the N1200 and
a PC. Don't use a hub.
3. Turn on the N1200 and check the front panel. The Power LED should
glow blue after power button is pressed. Then, the Busy LED starts
blinking orange for around 60 seconds. After that, the Busy LED turns off.
If the Busy LED keeps blinking orange for more than 3 minutes, the
firmware may be corrupted during improper firmware upgrade procedures.
It means that the motherboard has malfunctioned and needs to be
repaired.
4. Set the IP address of the PC as 192.168.1.111, and then access the
Login page. Make sure the N1200 and the PC is directly connected
through a LAN cable, and not through a hub or a router.
5. Check if the Web Administration Interface shows up and works fine. Then,
check if the system status is normal and the HDD Power LED works fine.
If the results are positive, it means that the N1200 is functioning normally.
Otherwise, the N1200 may be damaged.
6. Suppose that the N1200 has been damaged. If the Power LED glows blue
and both system and power fans work fine after power button pressed, the
motherboard needs to be checked and repaired. Otherwise, the power
supply unit has problems.
Default IP: 192.168.1.100
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Default admin password: admin
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