Related Manuals for Matrox PJ-4OLP
Summary of Contents for Matrox PJ-4OLP
- Page 1 ENGLISH Graphics Solutions for Professionals Matrox PJ-4OLP User Guide 10987-301-0101 2008.01.11 www.matrox.com/graphics...
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Page 2: Hardware Supplied
Overview Thank you for purchasing a Matrox PJ-4OLP graphics card. This product is a high-performance graphics card that plugs into an expansion slot inside your personal computer. With a Matrox PJ- 4OLP card, you can use 4 monitors at a time. -
Page 3: Hardware Installation
Hardware installation This section describes how to install your Matrox card. For information specific to your computer, like how to remove its cover, see your system manual. WARNING: To avoid personal injury and to prevent damage to your computer or Matrox hardware, turn off your computer, unplug it, and then wait for it to cool before you install your Matrox product and touch any of the internal parts of your computer. - Page 4 Position your Matrox card over the expansion slot you’ve chosen. Push the card in firmly and evenly until it’s fully seated in the slot. Secure the bracket of your Matrox card to the computer frame. Matrox PJ-4OLP – User Guide...
- Page 5 Your Matrox card is now installed. Before restarting your computer, connect your monitor or monitors (“Connection setup”, page 6). After connecting, restart your computer and install your Matrox software (see “Software setup”, page WARNING: If your computer doesn’t restart after your Matrox card is installed, turn off your computer to avoid damaging electronic parts.
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Page 6: Connection Setup
Connection setup This section describes how to connect computer monitors to your Matrox product. To use 4 computer monitors at a time, make sure your monitors support the same settings (such as display resolution and refresh rates). All your monitors must be of the same type, either analog or digital. - Page 7 (DVI-D: digital) (DVI-I: analog/digital) you’re using one of these monitors with your Matrox product, make sure it’s configured to use the correct type of input. For more information, see your monitor documentation. Note: Monitors are numbered consecutively based on which connector each is attached to.
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Page 8: Software Setup
Install display driver Note: Windows XP SP2 (Service Pack 2) – Windows may install a Matrox display driver unsupported by your product when your Matrox product is detected as new hardware. If you aren’t prompted to install a display driver, DON’T RESTART your system. Install the software package you downloaded. -
Page 9: Edge Overlap Setup
PowerDesk icon in Windows XP, you may need to click the button ( Show hidden icons on your Windows taskbar. For more information on how to use Matrox PowerDesk, see the online help. Edge overlap setup Use the Matrox edge overlap feature to overlap adjacent displays. -
Page 10: Troubleshooting
Your Matrox card may not be properly installed. Solution Make sure your Matrox card is properly installed. Specifically, make sure the card is firmly inserted in its expansion slot and that all connections to it are firmly in place. For more information, see “Hardware installation”, page... - Page 11 Problem Wrong color balance, screen image off-center, or no picture at all Cause Windows XP Service Pack 2 – Windows Service Pack 2 has installed a version of the Matrox display driver that doesn’t support your Matrox product. Solution You need to install a display driver that supports your Matrox product. To reinstall the display driver, you first need to restart your computer in VGA mode (see “Restarting in VGA mode”,...
- Page 12 (blank screen, rolling or overlapping screen images) Cause The Matrox display driver may be trying to use settings your monitor doesn’t support.This can happen if a monitor was never selected in the software and the display resolution was changed to one your monitor doesn’t support, or if the monitor connected to your computer was changed without it being changed in the software.
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Page 13: Graphics - Extra Troubleshooting
Matrox PowerDesk-SE Change/Remove Restart your computer. After removing Matrox software, install the latest display driver for your Matrox graphics card. You may also need to reinstall other Matrox software. Note: Windows 2000/XP – You may need administrator rights to remove certain software. - Page 14 Solution Try reinstalling your network drivers. Solution Try moving your Matrox multi-monitor graphics card to another PCI slot in your computer. Problem After game for Windows 2000/XP starts, monitor doesn’t display properly (blank screen, rolling or overlapping screen images) Cause If your game uses a low-resolution (640 ×...
- Page 15 Windows 2000/XP – For advanced users – To use a program that doesn’t support multi- display systems, you can disable all displays other than your primary display: Restart your computer in “VGA” mode (see “Restarting in VGA mode”, page 10). Matrox PJ-4OLP – User Guide 15...
- Page 16 Cause If you have different models of graphics cards in your computer, your Matrox display driver may not support all the graphics cards in your computer. Under Windows 2000/XP, a display driver may support one or more graphics cards. If a display driver doesn’t support a certain card, a different display driver must be used for that...
- Page 17 Effects Disable one or more features. Solution If possible, update your Matrox display driver. Matrox makes new display drivers available on the Matrox Web site (www.matrox.com/graphics). Note: If your Matrox product was provided by the manufacturer of your computer, check the Web site of that manufacturer for the latest display driver.
- Page 18 Click to accept the changes. Note: If you identify a program that doesn’t work well with Matrox acceleration, please contact Matrox technical support (see page 28) and describe the problem. This information may help us come up with a fix or work-around in a future driver release.
- Page 19 For advanced users – Use advanced Matrox display controls to change your display settings. Use Matrox PowerRes to enable all the display modes supported by your monitor. For more information on the display modes supported by your monitor, see its documentation.
- Page 20 Double-click the list item to expand it, then double-click the IDE ATA/ATAPI controllers name of the appropriate controller. Change each setting to “ ”. Transfer Mode DMA if available Click to accept the changes. 20 Matrox PJ-4OLP – User Guide...
- Page 21 Your display settings may be too high. Solution Try lowering your display settings (resolution, color palette, and/or refresh rate). Windows 2000/XP – To access display settings, right-click your Windows desktop background, then click Properties Settings Matrox PJ-4OLP – User Guide 21...
- Page 22 ” check box. Place volume icon in the taskbar Click Double-click the speaker icon on the taskbar. Click Options Properties Click the button, enable all check boxes in the list box, then click Recording 22 Matrox PJ-4OLP – User Guide...
- Page 23 Depending on your sound driver, certain labels may be different. For example, may be labeled Line In Line Cause The problem may be specific to the audio hardware of your computer. Solution For more information, see the documentation for the audio hardware of your computer. Matrox PJ-4OLP – User Guide 23...
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Page 24: Display Information
Supported VESA modes (main display) In the table below, VESA modes supported by your Matrox graphics card are indicated by a VESA mode number. Many Super VGA DOS programs use VESA modes. Display 16 colors... - Page 25 Rows Columns — — — Matrox PJ-4OLP – User Guide 25...
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Page 26: Hardware Information
Minimum/maximum storage temperature: -40 to 75 °C Maximum altitude for operation: 3,000 meters Maximum altitude for transport: 12,000 meters Operating humidity: 20 to 80% relative humidity (non-condensing) Storage humidity: 5 to 95% relative humidity (non-condensing) 26 Matrox PJ-4OLP – User Guide... - Page 27 Maximum card dimensions ≤ 0.750 in. / ≤ 1.91 cm 7.50 in. / 19.05 cm 4.20 in. / 10.67 cm 0.325 in. / 0.84 cm Matrox PJ-4OLP – User Guide 27...
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Page 28: Customer Support
Customer support Matrox Web Matrox is on the Internet with a World Wide Web (WWW) site. Our Web site has product literature, press releases, technical material, a sales office list, trade show information, and other relevant material. Visit the Matrox Graphics Web site at www.matrox.com/graphics. -
Page 29: Where To Get Information
Accessories System Tools System Information Windows XP – Click Start Settings Control Panel Performance and (double-click*). (* Depending on your configuration of Maintenance System Windows, this part of the step may not be necessary.) Matrox PJ-4OLP – User Guide 29... - Page 30 3 years from the date of purchase. This warranty applies only to the original end-user purchaser and is non-transferable. Conditions and limitations of Matrox’s warranty are stated below. 2. Matrox’s limited warranty covers only those defects which arise as a result of normal use of the hardware and does not apply to any: a.
- Page 31 3. If you are still experiencing difficulties, please contact your dealer where you purchased your Matrox product. 4. If you must return a Matrox product, leave the configuration as it was when you were using it, and leave all identification stickers on the product. Pack the product in its original box and return to your Matrox dealer where the product was purchased, together with your proof of purchase.
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Page 32: Software License Agreement
Making telecommunication data transmissions of the Software. Matrox reserves the right to terminate this license if there is a violation of its term or default by the Original Purchaser. Upon termination, for any reason, all copies of the Software must be immediately returned to Matrox, and the Original Purchaser shall be liable to Matrox for any and all damages suffered as a result of the violation or default. - Page 33 Extra – Graphics – Sound – Display information Video Monitor – Settings Multi-display mode Edge overlap VESA Expansion slots Information Video – Troubleshooting PowerDesk Primary display Graphics – Troubleshooting Warning – Warranty Web, Matrox Matrox PJ-4OLP – User Guide 33...
- Page 34 Thank you for choosing Matrox Please register online (http://www.matrox.com/graphics/registration) to be eligible for customer support, new product announcements, and information on special offers and upcoming events.
- Page 35 FCC Compliance Statement Remark for the Matrox hardware products supported by this guide This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
- Page 36 Bitte wenden Sie sich an der Matrox-Website (www.matrox.com/environment/weee) für Recycling-Informationen. (Italiano) Informazioni per gli utenti europei – Direttiva sui rifiuti di apparecchiature elettriche ed elettroniche (RAEE) Si prega di riferirsi al sito Web Matrox (www.matrox.com/environment/weee) per le informazioni di riciclaggio.
- Page 37 Copyright © 2008 Matrox Graphics Inc. • (English) All rights reserved. • (Français) Tous droits réservés. • (Deutsch) Alle Rechte vorbehalten. • (Italiano) Tutti i diritti riservati. • (Español) Reservados todos los derechos. Trademarks • Marques déposées • Warenzeichen • Marchi registrati •...
- Page 38 However, no responsibility is assumed by Matrox Graphics Inc. for its use; nor for any infringements of patents or other rights of third parties resulting from its use.
- Page 39 Matrox Graphics Inc. 1055 Saint Regis Boulevard Web site: www.matrox.com/graphics Dorval, Quebec, Canada H9P 2T4 Technical support: North America: 1-800-361-1408 www.matrox.com/graphics/support International: (514) 822-6000 To locate the sales office nearest you, visit Email: graphics@matrox.com www.matrox.com/graphics/contact...
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