Mitel 1000 Owner's Manual page 28

Enter the first letter of the name or scroll through the entries to find
the entry you want.
When you have selected the number or name you want a free line
is automatically selected and the number is then dialed.
If some numbers are entered without names they are presented at
the end of the list.
To answer a call
When the Desk Phone rings, you can do one of the following:
1. Select 'Answer the call' on the display.
2. Lift the handset.
3. Press the Speakerphone Key.
Reseize
The Reseize option is displayed when dialing an external call and
when an external call is answered. If Reseize is selected the current
call is released and the line is re-seized presenting external dial
tone.
Call Recording
If an extension is equipped with a voice mailbox they can be
provided with the ability to record a call. The extension is
programmed to allow call recording. When allowed to record a call
the option Record the call is provided on the Desk Phone menu.
Recorded calls are saved as new messages in the extension's
voice mailbox. See page 76 for the Desk Phone interface.
Holding & Transfer Calls
To place an external call on hold
1. While on the call press the Hold key or select 'System hold'
on the display.
2. To retrieve the call, select 'Return to line' on the display or
press its Line Key.
If an extension has two calls on system hold, selecting 'Return to
line' will return the extension to the first call that was put on hold.
Note
To transfer a call to another extension
1. While on the call, select 'Internal Transfer' on the display.
2. Select the desired extension from the extension list
presented on the display, or dial the extension number.
3. Select 'Transfer' or replace the handset, to transfer the call.
You can transfer a call to an extension when the extension has
answered, while ringing the extension, or while the busy tone is
Note
being received from the extension.
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