AT&T 1070 User Manual page 91

Appendix J
Troubleshooting
The answering system
does not respond
to internal access
commands.
Some messages for
specific extensions were
not recorded.
My phone beeps for no
reason.
Common cures for
electronic equipment:
• Make sure your remote access code is correct
(see the installation guide for more details).
• If you access the extension mailbox through
a single page call, make sure the extension
number of the extension mailbox is entered
correctly.
• The extension mailbox is in use, or the two
intercom paths are in use. Wait for a few
minutes, then try again.
• There might be interference on the telephone
line you are using. Press the dial pad keys
firmly when dialing.
• Check the central (general) mailbox(es) for the
messages.
• Check Line Group setting (see page 43 of the
installation guide for directions).
• If someone is trying to assign your phone's
extension number to another phone, your
phone sounds a warning beep, and displays IS
ALREADY USED.
• If the telephone is not responding normally,
try resetting the phone. Do the following in
the order listed:
1. Disconnect the power to the telephone
base.
2. Disconnect the spare battery (if the set has
one).
3. Wait a few minutes before connecting
power to the telephone base.
4. Re-install the spare battery (if the set has
one).
5. Wait for the telephone to synchronize its
connection. This might take up to one
minute.
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