Trouble shooting
The Design Mixer Advanced Electronic is reliable and robust and handling it with care it
will operate properly. For the case that problems show up you can solve the problems
on your own using the trouble shooting guide. WARNING: Only use the appliance
for the intended use. For attendance and repair take the appliance to an authorised
service centre.
Problem
Motor doesn't start or blade
doesn't rotate
The motor stucks or slows down
The motor stops or you can not
turn the motor on again
The bottom of the blender jug
untightens during operation;
liquid leaks.
It is not possible to get the
blender jug leak-proof;
Liquid leaks from the bottom
of the blender jug.
Solution
Check that the power plug is securely inserted into the power outlet and switched ´ON`
Check that the blender jug and lid are securely locked into position.
Check that the 'POWER' button and selected function or speed setting is illuminated.
Be sure to press only one speed or function button at a time.
Use a higher speed for processing. If necessary (because the blender jug is overloaded) pour
out part of the content of the blender jug. Chop hard ingredients such as nuts or chocolate
before putting them into the blender jug.
Turn the appliance 'OFF', if the motor stops all of a sudden or stalls during operation
to avoid overheating. Go through following checking list:
The unit automatically shuts off after operating for 2 minutes. If you want to operate again,
unplug the appliance, wait 1 minute and plug in again.
Take the blender jug off the motorblock and clear out firmly bounded food that blocks the
blade using a spoon. Do not use force to avoid damaging the blade.
Chop hard ingredients such as nuts or chocolate before putting them into the blender jug.
If necessary (because the blender jug is overloaded) pour out part of the content of
the blender jug and try to restart the motor using a higher speed.
ATTENTION: Do not try to mix ingredients of very hard consistency or ingredients which
are too big in size to avoid overloading the motor. Do not overfill the blender jug.
Process very hard food in more then one go. The mixer is not intended for chopping
nuts with shell, bones or simular hard ingredients.
Turn the appliance 'OFF' and pull the plug out of the power outlet.
Empty the blender jug. Clean and dry the motorblock.
If any ingress of moisture into the motorblock or through the louvre take the appliance
for technical maintenance and repair to an authorised specialised reparation shop.
Ensure the blender jug is properly assembled.
TIP: Before filling liquid into the blender jug check if the blender jug is leak-proof by filling
it with water. Check the sealing ring. If necessary replace damaged units by original spare
parts of the manufacturer.
Empty the blender jug. Disassemble the blender jug and check if there are crusts or damages
on the single units. Clean the units if necessary.
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