Troubleshooting; 5.1 Faq - Mace MAS-WA-SYS User Manual

SECTION 5: TROUBLESHOOTING
5.1 faQ
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Q1: What is the best way to set up my system?
Where should I put my Wireless Alarm Panel and the sensors?
A1: We recommend that you take some time in advance to think about the placement of the
Wireless Alarm Panel and Sensors. The best location for the panel is usually by the main entry/
exit point, in a hallway, or in another central location in your home. However, it must be plugged
into a power socket, which may dictate where it can be placed.
*Please note that the alarm is pre-programmed with default settings, allowing you a pre-
determined amount of time to enter (30 seconds) and time to exit (20 seconds) before the alarm
sounds. You can either change the default delay setting to allow more time to enter/exit your
home or, alternatively use the Keychain Remote Control to disarm the system.
Q2: How many Sensors can the Wireless Alarm Panel support?
A2. An unlimited number of sensors can be supported by the system, added to different zones in
your house, as you see fit.
Q3: What wireless range should I expect from Sensors?
A3: The range will vary depending on the type of structure; however, in an open space, the sensors
should be capable of transmitting a signal up to 450 feet from the panel. Determine the location
of the sensors first and change to a different location for better RF performance.
Q4: How do I attach my Sensors?
A4: Adhesive tape and screws are provided for the purpose of securely mounting these items.
Please refer to the User Guide for more information about mounting the Wireless Alarm Panel
and the wireless sensors.
Q5: Do I have to program the Wireless Alarm Panel?
A5: The system is designed for easy installation. This means that the wireless sensors are in a default
setting already registered to the panel and will therefore function immediately after the sensors
are powered up. If you choose to buy additional accessories, these will need to be added to your
system using the easy to follow instructions.
*Note: Due to the strong signal of the alarm, we advise that you change the House Security Code
settings following section 4.3 of this manual, if you suspect that one of your in-range neighbors
may also be using this alarm system.
Q6: Can I still use the same system if I move?
A6. The system is completely portable. If you move, you can remove your panel and wireless
accessories and re-install them in your new property.
Q7: What if I forget my PIN?
A7: If you forget your PIN, you may press the [ Reset ] button inside the battery compartment of the
Wireless Alarm Panel and the PIN will be reset to the factory default PIN 1234.
Q8: Why does my Motion Sensor not respond to movement?
A8: Motion Sensors are very sensitive so to preserve battery life the sensor will go to "Sleep" after
an event has been identified and reported to the panel. This "Sleep" period lasts 3 minutes, after
which, if no activity is detected, the Motion Sensor will again become active and ready to detect
other events.
Q9: Why does my Motion Sensor keep generating false alarms?
A9: If you have a pet, make sure they have not triggered the system. Remember, sensitivity to pets
increases in certain circumstances (e.g. the nearer the pet gets to the Sensor)
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