Limited Lifetime Warranty - Osburn 1600 Owner's Manual

The warranty of the manufacturer extends only to the original consumer purchaser and is not transferable. This
warranty covers brand new products only, which have not been altered, modified nor repaired since shipment from
factory. Proof of purchase (dated bill of sale), model name and serial number must be supplied when making any
warranty claim to your OSBURN dealer
This warranty applies to normal residential use only.
installation, lack of maintenance, over firing, negligence or accident during transportation are not covered
by this warranty.
This warranty does not cover any scratch, corrosion or discoloration caused by over firing, abrasives or chemical
cleaners. Any defect or damage caused by the use of unauthorized parts or others than original parts void this
warranty.
An authorized qualified technician must perform the installation in accordance with the Instructions supplied with this
product and all local and national building codes. Any service call related to an improper installation is not covered
by this warranty.
Returned products are to be shipped prepaid to the manufacturer for investigation. If a product is found to be
defective, the manufacturer will repair or replace such defect and reasonable transportation fees will be refund.
Repair work covered by the warranty, executed at the purchaser domicile by an authorized qualified technician
requires the prior approval of the manufacturer. Labour cost and repair work to the account of the manufacturer are
based on predetermined rate schedule and must not exceed the wholesale price of the replacement part.
The manufacturer at its discretion may decide to repair or replace any part or unit after inspection and investigation
of the defect. The manufacturer may, at its discretion, fully discharge all obligations with respect to this warranty by
refunding the wholesale price of any warranted but defective parts
The manufacturer shall in no event be responsible for any special, indirect, consequential damages of any nature,
which are in excess of the original purchase price of the product.
DESCRIPTION
Combustion chamber (weldings only)
Stainless baffle
Carbon steel baffle and secondary air tubes
Handle assembly
Ash drawer
Cast iron parts
Ceramic glass (thermal breakage only)
Paint, refractory bricks, gasket, blower, thermal switch (thermodisc)
and rheostat
Gold plating (tarnishing) / Brass plating not covered
Shall your unit or a components be defective, contact immediately your OSBURN dealer. Prior to your call make sure you have
the following information necessary to your warranty claim treatment:
• You name, address and telephone number;
• Bill of sale, dealer's name;
Before shipping your unit or defective component to our plant, you must obtain from your OSBURN dealer an
Authorization Number. Any merchandise shipped to our plant without authorization will be refused automatically and
returned to sender.
1700, rue Léon-Harmel, Québec (Québec) G1N 4R9
tel. : (418) 527-3060
e-mail : tech@osburn-mfg.com web site : http://www.osburn-mfg.com

LIMITED LIFETIME WARRANTY

fax : (418) 527-4311
Damages caused by misuse, abuse, improper
WARRANTY APPLICATION
PARTS
Lifetime
5 years
2 years
5 years
Lifetime
5 years
1 year
1 year
1 year
• Serial number and model name as indicated on the
nameplate fixed to the back of your unit;
• Nature of the defect and any relevant information.
LABOUR
5 years
1 year
1 year
n/a
1 year
1 year
n/a
n/a
n/a
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