Troubleshooting - Axis 210 User Manual

Troubleshooting

Checking the Firmware
One of your first actions when troubleshooting a problem should be to check the currently
installed firmware version. The latest version may contain a correction that fixes your
particular problem. The current firmware version in your AXIS 210/211 can be seen on the
page Setup > Basic Configuration.
Upgrading the Firmware
Firmware is software that determines the functionality of the AXIS 210/211. When you
upgrade the firmware with a file from the Axis Web site, your Axis camera will receive the
latest available functionality. Always read the upgrade instructions and release notes
available with each new release, before updating the firmware.
Note:
Preconfigured and customized settings will be saved when the firmware is upgraded (providing the fea-
tures are available in the new firmware) although this is not guaranteed by Axis Communications. Always
read the instructions and release notes available with each new release, before upgrading the firmware.
1. Save the firmware file to your computer. The latest version of the firmware is
available free of charge from the Axis Web site at www.axis.com/techsup
2. Go to Setup > System Options > Maintenance in the camera's Web pages.
3. In the Upgrade Server section, browse to the desired firmware file on your
computer. Click Upgrade.
Notes:
•After starting the upgrade process, always wait at least 5-10 minutes before restarting the AXIS
210/211, even if you suspect the upgrade has failed.
•Your dealer reserves the right to charge for any repair attributable to faulty upgrading by the
user.
AXIS 210/211 - Troubleshooting
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