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Axis 210A User Manual

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AXIS 210A/211A
Network Cameras
User's Manual



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  Summary of Contents for Axis 210A

  • Page 1 AXIS 210A/211A Network Cameras User’s Manual...
  • Page 2 • report problems to Axis support by logging in to your private communications. However, there is no guarantee that support area interference will not occur in a particular installation.
  • Page 3: Table Of Contents

    Extra features - AXIS 211A ........
  • Page 4 AXIS 210A/211A Date & Time ............45 Ports &...
  • Page 5: Introduction

    AXIS 210A AXIS 211A Product features The AXIS 210A/211A cameras are based on the AXIS ARTPEC-2 compression chip. Both models support the following features: • Video streams from the camera available on the network as real-time, full frame rate, Motion JPEG and/or MPEG-4 video streams.
  • Page 6: Extra Features - Axis 211A

    Audio communication can be bi-directional (full-duplex), push to talk (half-duplex) or in one direction only (simplex). The AXIS 210A/211A has an integrated mono microphone, but there is also an audio input for connecting an external microphone or other source producing a line level signal.
  • Page 7: Overview

    AXIS 210A/211A - Introduction Overview AXIS 211A AXIS 210A Tele/wide puller Status indicator Status indicator DC-Iris control cable DC-Iris Focus puller Focus puller Underside Internal Microphone AXIS 210A/211A Mounting screw hole Serial number Control button Power indicator Network indicator Rear panel...
  • Page 8: Led Indicators

    For more information, see The I/O Terminal Connector, on page 55. Note: Depending on the product version of your AXIS 210A/211A, you will see one of two different types of I/O terminal connectors. See The I/O Terminal Connector, on page 55.
  • Page 9: Accessing The Camera

    To view streaming video in Microsoft Internet Explorer for Windows, you may set your browser to allow the AXIS Media Control (AMC) to be installed on your computer. The first time an MPEG-4 video stream is accessed AMC also installs an MPEG-4 decoder for viewing the video streams. As a license is required for each instance of the decoder, the product administrator may have disabled the installation.
  • Page 10: Setting The Root Password

    Please refer to the documentation for your broadband router for further instructions. For more information, please visit the AXIS Internet Dynamic DNS Service at or, for Technical notes on this and other topics, visit the Axis Support Web at
  • Page 11: Focusing

    AXIS 210A/211A - Accessing the Camera Focusing AXIS 210A To focus the AXIS 210A Focus puller Unscrew the focus puller on the lens. Adjust the focus as required. Re-tighten the focus puller. To focus the AXIS 211A Follow the instructions below.
  • Page 12 AXIS 210A/211A - Accessing the Camera The Live View Page You may not view all the buttons described below if the Live View page has been customized. The Video Format drop-down list allows the video format on the Live View page to be temporarily changed.
  • Page 13 AMC Control Applet in the Windows Control Panel (Internet Explorer for Windows only). See AXIS Media Control, on page 16. Click the View Full Screen button to make the video image fill the entire screen area.
  • Page 14: Video Streams

    The Live View page in the AXIS 210A/211A provides access to Motion JPEG and MPEG-4 video streams, and to single JPEG images. Other applications and clients can also access these video streams/images directly, without going via the Live View page.
  • Page 15: Mpeg-4 Protocols And Communication Methods

    AXIS 210A/211A - Video Streams MPEG-4 protocols and communication methods To deliver live streaming video over IP networks, various combinations of transport protocols and broadcast methods are employed. • RTP (Realtime Transport Protocol) is a protocol that allows programs to manage the real-time transmission of multimedia data, via unicast or multicast.
  • Page 16: Axis Media Control

    HTTP protocol, thus allowing RTP to be tunneled. AXIS Media Control The recommended method of accessing live video from the AXIS 210A/211A is to use the AXIS Media Control (AMC) in Microsoft Internet Explorer for Windows. This ActiveX component is automatically installed on first use, after which it can be configured by opening the AMC Control Panel applet from the Windows Control Panel.
  • Page 17: Audio Stream Types

    AXIS 210A/211A - Video Streams rtsp://<IP address>/mpeg4/media.amp This path is for all supported methods, and the client negotiates with the AXIS 210A/211A to determine exactly which transport protocol to use. Audio Stream Types The stream types for audio are: • G.711 - International standard for encoding wired-telephone audio. Uses PCM samples to compress audio where higher signal values are compressed more than lower values.
  • Page 18 AXIS 210A/211A - Video Streams...
  • Page 19: The Setup Link

    AXIS 210A/211A - The Setup link The Setup link This section describes how to configure the cameras, and is intended for product Administrators, who have unrestricted access to all options in the web interface, and Operators who have access to the settings for Video & Image, Audio, Live View Config and Event Configuration.
  • Page 20: Video & Image Settings

    AXIS 210A/211A - Video & Image settings Video & Image settings Given below are examples of features available in the AXIS 210A/211A. For details of each setting, please refer to the online help available from the web interface. Click access the online help.
  • Page 21: Overlay/Mask Settings

    The difference between an overlay and a privacy mask is that a privacy mask cannot be bypassed by accessing the video stream with the help of the AXIS HTTP API, whereas an overlay can. Selecting the overlay/mask type displays further settings available for the selected type.
  • Page 22: Advanced Settings

    Configure area as privacy mask The three configurable areas available for use as privacy masks show as solid areas of color in the image. These areas cannot be bypassed via VAPIX, Axis Communications’ powerful API. Enable the area(s) by checking the Enable box, and then set the width, height and color.
  • Page 23 AXIS 210A/211A - Video & Image settings Camera Settings Low Light Behavior Low light conditions can reduce image quality and increase bandwidth usage. The Low Light Behavior settings define the balance between image quality and frame rate. During low light conditions, experiment with the Priority, Max exposure time, and Max gain settings until you achieve an acceptable image quality at the required frame rate.
  • Page 24 AXIS Media Control The AXIS Media Control (AMC) is installed automatically the first time the camera is accessed from a browser. The AMC control panel can be opened by right-clicking on the video image in the Live View web page. The AMC control panel can be used to configure...
  • Page 25 • Video snapshot and recording settings • Pan Tilt Zoom (PTZ) settings such as joy stick settings and PTZ mode settings For more information, please see the AMC readme file included with AMC, or the Axis Media Control (AMC) User Manual available at
  • Page 26: Audio

    AXIS 210A/211A has an additional menu item called Audio, which allows different audio configurations to be set up, such as full duplex, half duplex and simplex. Note: The speaker attached to the audio output of the AXIS 210A/211A must have a built-in amplifier, such as PC speakers. Client PC...
  • Page 27: Audio Input

    Simplex - Network Camera microphone only mode transmits audio only from the AXIS 210A/211A to web clients. It does not receive audio from any other web clients. This can be used in remote monitoring, and web attractions to provide live audio and video of a monitored situation.
  • Page 28: Advanced Audio Settings

    Noise canceling is a way of reducing the background noise when there is no useful audio present. A typical application could be that the camera is set up in a noisy environment, and you are only interested in hearing the sound from the AXIS 210A/211A when someone is speaking close to the microphone.
  • Page 29 AXIS 210A/211A - Audio When the incoming sound is louder than the threshold it passes without being affected. When lower than the threshold, the incoming sound is reduced by a certain attenuation factor. The threshold level should be set higher than the background noise, but lower than the useful audio.
  • Page 30: Live View Config

    Your own background pictures, banners and logos can either be located externally on a network server, or they can be uploaded to the AXIS 210A/211A itself. Once uploaded, files are displayed in the Own drop-down lists. Follow these instructions to upload a file.
  • Page 31 Modify the Axis Look Adjust the settings under Modify the Axis look, to change the background picture, banner, colors and so on. To use your own file for a banner, first upload it (see the following page) or select External and enter the path to the file.
  • Page 32 This button is mainly intended for use with browsers other than Internet Explorer for Windows, or when otherwise not using AXIS Media Control (AMC) to view the video stream. AMC for Internet Explorer provides its own...
  • Page 33: Html Examples

    User Defined link This link appears on the Live View page and opens the specified website. User-defined CGI links can be used to issue advanced commands via the Axis HTTP API. For more information, see the Developer pages at HTML Examples You can add live video from the cameras to your own web site.
  • Page 34: Sequence Mode

    AXIS 210A/211A - Live View Config Example of a path to an external video source: Sequence Mode The Live View page can be configured to rotate through the internal and selected external video sources, in order, or at random.
  • Page 35 AXIS 210A/211A - Live View Config...
  • Page 36: Event Configuration

    AXIS 210A/211A - Event Configuration Event Configuration An event in the camera happens when an Event Type is activated and results in certain actions. The event type is the set of parameters (or conditions) that define these actions. An example of an event type is the camera uploading images when an alarm occurs. Many event types use an Event Server, to upload images to - for example.
  • Page 37: Configuring Event Types

    AXIS 210A/211A - Event Configuration Configuring Event Types An Event Type describes how and when the camera performs certain actions. Example: If somebody passes in front of the camera and an event that uses motion detection has been con- figured to act on this, the camera can record and save images to an FTP server, and/or send a notification e-mail to a pre-configured e-mail address with a pre-configured message.
  • Page 38 AXIS 210A/211A - Event Configuration Please see the online help for descriptions of each available option. Note: Up to 10 event types can be configured in the cameras, and up to 3 of these can be configured to upload images. Files names can be formatted according to specific requirements. See File Naming & Date/Time Formats online help.
  • Page 39: Camera Tampering

    AXIS 210A/211A - Event Configuration 6. Click OK to save the Event in the Event Types list. Please see the online help for descriptions of each available option. Camera Tampering The camera tampering application generates an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely put out of focus.
  • Page 40: Port Status

    AXIS 210A/211A - Event Configuration 2. Click the Add Window button. 3. Select the Include or Exclude option to define an Include or Exclude window, and enter a descriptive name in the field below. 4. Adjust the size (drag the bottom right-hand corner) and position (click on the text at the top and drag to the desired position).
  • Page 41: System Options

    (Note that all multicast viewers count as one viewer.) IP Address Filtering Enable IP Address Filtering: To allow or deny access to the AXIS 210A/211A Network Camera check the box Enable IP address filtering. Once enabled, the IP addresses in the list are allowed or denied access according to the choice made in the drop-down list Allow/Deny the following IP addresses.
  • Page 42 IP addresses. HTTPS The AXIS 210A and the AXIS 211A both support encrypted browsing using HTTPS. A self-signed certificate can be used until a Certificate Authority-issued certificate has been obtained. Click the Create self-signed Certificate button to install a self-signed certificate.
  • Page 43 The one used in the Axis implementation is EAP-TLS (EAP-Transport Layer Security). The AXIS network video device presents its certificate to the network switch, which in turn forwards this to the RADIUS server. The RADIUS server validates or rejects the certificate and responds to the switch, and sends its own certificate to the client for validation.
  • Page 44 Protected network 1. A CA server provides the required signed certificates. 2. The Axis video device requests access to the protected network at the network switch. The switch forwards the video device’s CA certificate to the RADIUS server, which then replies to the switch.
  • Page 45: Date & Time

    AXIS 210A/211A - System Options Date & Time Current Server Time - displays the current date and time (24h clock). The time can be displayed in 12h clock format in the Overlay Images (see below). New Server Time - select your time zone from the drop-down list. If you want the server clock to automatically adjust for daylight savings time, select the Automatically adjust for daylight saving time changes.
  • Page 46 Basic TCP/IP Settings IP Address Configuration Your Axis network camera supports both IP version 4 and IP version 6. Both versions may be enabled simultaneously, and at least one version must always be enabled. When using IPv4, the IP address can be set automatically via DHCP, or a static IP address can be set manually.
  • Page 47 This is not mandatory with regard to secondary DNS servers. NTP Configuration The AXIS 210A/211A can obtain the correct time from an NTP server. The address for the NTP server can either be obtained via the DHCP server, or it can be entered manually.
  • Page 48 AXIS 210A/211A - System Options Use NAT traversal when your AXIS 210A/211A is located on an intranet (LAN) and you wish to make it available from the other (WAN) side of a NAT router. With NAT traversal properly configured, all HTTP traffic to an external HTTP port in the NAT router is forwarded to the camera.
  • Page 49 Maximum bandwidth - Specify, in Mbit/s or kbit/s, the maximum bandwidth the AXIS 210A/211A is allowed to use on your network. This is a useful function when connecting the camera to busy or heavily loaded networks. The default setting is Unlimited.
  • Page 50 AXIS 210A/211A - System Options The QoS in Axis network video products marks the data packets for various types of network traffic originating from the product. This makes it possible for network routers and switches to e.g. reserve a fixed amount of bandwidth for these types of traffic. The following types of traffic are marked: •...
  • Page 51: Ports & Devices

    For more information, please see the online help. Bonjour Your Axis network camera includes support for Bonjour. When enabled, the camera is automatically detected by operating systems and clients that support this protocol. Ports & Devices I/O Ports - the pinout, interface support and the control and monitoring functions provided by this connector are described in The I/O Terminal Connector, on page 55.
  • Page 52: Support

    Image Settings and Recent Log Items. Many of the captions are also links to the proper Setup page to conveniently make adjustments in the cameras settings. Logs & Reports - when contacting Axis support, please be sure to provide a valid Server Report with your query.
  • Page 53: Resetting To Factory Default Settings

    Language The language used in the AXIS 210A/AXIS 211A can be changed so that all web pages appear in the selected language. You need to upload the language file first, before you can select it. Click the Browse button and locate the language file.
  • Page 54: About

    AXIS 210A/211A - System Options About Here you can find basic information about your network camera. You can also view third party software licenses.
  • Page 55: The I/O Terminal Connector

    (rating: 1A Slow). This pin can also be used to power auxiliary equipment, max 100mA, but note that this is not possible when the AXIS 210A/AXIS 211/211A is powered by PoE. Ground Connect input/output devices to the terminal connector as follows: 1.
  • Page 56 AXIS 210A/211A - The I/O Terminal Connector 3. Once devices are connected, connect the terminal connector to the camera, making sure that all cables are securely fastened. Schematic Diagram - Terminal Connectors Switch 3.3V Mode Power Supply PS-K 9W e.g., doorbell...
  • Page 57: Technical Specifications

    Image sensor • 1/4” Sony Wfine progressive scan RGB CCD Lens • AXIS 210A: 4.0 mm, F1.2, fixed iris, CS mount • AXIS 211A: 3.0 - 8.0 mm, F1.0, DC-iris, CS mount Angle of view • AXIS 210A: 48° horizontal •...
  • Page 58 AXIS 210A/211A - Technical Specifications Item Specification Audio • Two-way (full or half duplex), one-way or audio off. • Encoding formats (selected under System Options): ADPCM format at 24kbps, 8 kHz sampling (G.726 - select G723 from drop-down list) ADPCM format at 32kbps, 8 kHz sampling (G.726 - select G721 from drop-down list) PCM μ−law format at 64kbps, 8 kHz sampling (G.711 default)
  • Page 59 • For other operating systems and browsers see System integration support • Open API for application integration including AXIS VAPIX API*, AXIS Media Control SDK*, event trigger data in video stream • Quality of Service (QoS) Layer 3, DiffServ Model •...
  • Page 60 • Viewing on poorly performing client PC’s lowers perceived performance. Frame rate affected. Optimizing your system To see the bandwidth and frame rate currently required by the video stream, the AXIS 210A/211A provides a tool that can be used to display these values directly in the video image.
  • Page 61 Frame rates - Motion JPEG and MPEG-4 The following table show typical frame rates in frames/second (fps) for Motion JPEG and MPEG-4 video streams from the AXIS 210A/211A. Note that these values are guidelines only - actual values may vary.
  • Page 62 AXIS 210A/211A - Technical Specifications Bandwidth As there are many factors that affect bandwidth, it is very difficult to predict the required amounts. The settings that affect bandwidth are: • the image resolution • the image compression • the frame rate •...
  • Page 63 AXIS 210A/211A - Technical Specifications...
  • Page 64: Troubleshooting

    Firmware is software that determines the functionality of the camera. When you upgrade the firmware with a file from the Axis Web site, your camera receives the latest available functionality. Always read the upgrade instructions and release notes available with each new release, before updating the firmware.
  • Page 65: Axis Support

    Axis support at Axis Support If you contact Axis support, please help us to help you solve your problems, by providing the server report, the log file and a brief description of the problem. Server Report - go to Setup > System Options > Support Overview. The server report contains important information about the server and its software, as well as a list of the current parameters.
  • Page 66 1) Move the camera to an isolated network or to one with no DHCP or BOOTP server. Set DHCP. the IP address again, using the AXIS IP Utility (see the Installation Guide) or the ARP/Ping commands. 2) Access the unit and disable DHCP in the TCP/IP settings. Return the unit to the main network.
  • Page 67 Blurred images. Refocus the camera. Check in the Video & Image > Advanced - Camera Settings that DC-Iris (AXIS 211A only) is set to Enabled. If the images are still blurred adjust the metal ring until the image is sharp.
  • Page 68 Not all settings have an effect on the test image. For more information, see the help on Image Settings. The Power indicator is not constantly lit Faulty power supply. Check that you are using an AXIS PS-K power supply. The Status and Network indicator LEDs are flashing red rapidly Hardware failure. Contact your Axis dealer.
  • Page 69 Audio volume too low/high Volume settings incorrect. The volume of the microphone or speaker connected to the AXIS 210A/211A is either too high or too low. Change the volume for the speaker or microphone in the Live View page. Input and output gain set incorrectly.
  • Page 70: Glossary Of Terms

    Layer. A web protocol that provides encryption for page the IP-address for your product. requests from users and for the pages returned by the web ARTPEC - Axis Real Time Picture Encoder - used for video server. image compression. Intranet - A private network limited to an organization or CCD - Charge Coupled Device.
  • Page 71 AXIS 210A/211A - Glossary of Terms NWAY - A network protocol that automatically negotiates WAN - Wide-Area-Network. Similar to a LAN, but on a the highest possible common transmission speed between larger geographical scale. two devices. Web server - A program on a computer (server) providing the resources (e.g.
  • Page 72: Index

    AXIS 210A/211A - Index Index Event Servers 36 Event Types 37 Events 36 External Video 33 Symbols External Video Source 12 (PoE) Power over Ethernet 6 Frame rate 21 Accessing the video stream 16 FTP Server 36 Action 36 Full duplex 6, 26, 27...
  • Page 73 AXIS 210A/211A - Index Network Settings 46 Serial Number 8 NTP Configuration 47 Server Time 45 NTP Server 45 Services 46 Simple profile 14 Simplex 6, 26 SMTP 50 Other MPEG-4 clients 16 Snapshot button 12 Output 55 SNMP 6, 50...
  • Page 75 AXIS 210A/211A User’s Manual Rev. 1.03 Part No: 325320 AXIS COMMUNICATIONS <Product Name> Quick User’s Guide...

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