Contacting Technical Support; Online Publication Library - GE Security SymDec 16 plus 4 User Manual

142 SymDec 16 plus 4
User Manual

Contacting technical support

For assistance installing, operating, maintaining, and troubleshooting this product, refer to this document and
any other documentation provided. If you still have questions, you may contact technical support during
normal business hours (Monday through Friday, excluding holidays, between 6 a.m. and 5 p.m. Pacific Time).
Table 42. Sales and support contact information
Phone:
E-mail
Fax
Note: Be ready at the equipment before calling for technical support.

Online publication library

Another great resource for assistance with your GE product is our online publication library, available to all of
our customers. To access the library, go to our website at the following location:
http://www.gesecurity.com
In the Tools area at the top, click the
through our online library for the documentation you need.
1. Many GE documents are provided as PDFs (portable document format). To read these documents, you will need Adobe
Acrobat Reader, which can be downloaded free from Adobe's website at www.adobe.com.
Sales
Toll-free: 888.437.3287 (US, including Alaska and Hawaii; Puerto Rico; Canada)
Outside the toll-free area: 503.885.5700
info@gesecurity.com
800.483.2495
Publication Library
Technical support
generaltech@ge.com
541.752.9096 (available 24 hours a day)
link. After you register and log on, you may search
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