GE Security TruVision DVR 10 User Manual
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GE Security TruVision DVR 10 User Manual

Network digital video recorder
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GE
Security
TruVision DVR 10 User Manual
P/N 1068258 • REV A • ISS 06JUL09

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Summary of Contents for GE Security TruVision DVR 10

  • Page 1 Security TruVision DVR 10 User Manual P/N 1068258 • REV A • ISS 06JUL09...
  • Page 2 Trademarks and patents GE and the GE monogram are trademarks of General Electric Company. The TruVision DVR 10 name and logo are trademarks of GE Security. Other trade names used in this document may be trademarks or registered trademarks of the manufacturers or vendors of the respective products.

  • Page 3: Table Of Contents

    Archiving recorded files 37 Turning off the TVR 10 39 Chapter 5 Advanced setup 41 User settings 41 Camera settings 47 Display settings 59 Recording settings 63 Alarm settings 67 Network settings 71 PTZ settings 76 TruVision DVR 10 User Manual...
  • Page 4 Specifications 97 Appendix C Troubleshooting 99 Appendix D PTZ protocols 101 Appendix E Factory defaults 103 Menu defaults 103 Network defaults 103 Appendix F Warranty and support 105 Warranty information 105 Contacting support 105 Index 107 TruVision DVR 10 User Manual...

  • Page 5: Product Introduction

    • TVR-1004-500 • TVR-1004-1T The TruVision DVR 10 (TVR 10) is a network digital video recorder developed for digital surveillance. The TVR 10 uses an embedded microcontroller unit with the Linux operating system, combining the most advanced technology in video and audio encoding/decoding, hard drive recording, and TCP/IP communication.
  • Page 6 • Play forward, backward, pause, frame-by-frame, etc. • User-defined preview layout • One playback channel Network The TVR 10 supports the following network features: • TCP, UDP, Multicast, DHCP, etc. TruVision DVR 10 User Manual...
  • Page 7 • Remote access to log file Other features The TVR 10 supports the following additional features: • Bidirectional audio • Watermarks • Local and remote PTZ control • Multilevel user management • Local and remote log searching function TruVision DVR 10 User Manual...
  • Page 8 Chapter 1: Product introduction TruVision DVR 10 User Manual...

  • Page 9: Installation

    To reduce the risk of fire or electric shock, do not expose this unit to rain or moisture. Chassis: Equipment weighing less than 35 lb. (15.9 kg) may be placed on top of the TVR 10. TruVision DVR 10 User Manual...

  • Page 10: Unpacking The Tvr 10 And Its Accessories

    • TruVision DVR 10 Quick Start Guide • TruVision DVR 10 User Manual (on CD) HDD capacity Storage capacity for the TruVision DVR 10 varies depending on the model. Refer to Table 1 below for more information. Table 1: TruVision DVR 10 model types...

  • Page 11: Back Panel Overview

    1 2 3 4 G G Video in USB interface Video out Audio in VGA interface Audio out Alarm out 10. Ethernet port RS-485 T+ T− R+ R− 11. Alarm in Power switch 12. +12 VDC power supply input TruVision DVR 10 User Manual...

  • Page 12: Connection Diagram

    Connect to audio input two for spot) Connect to speakers Connect to a VGA monitor Connect to network devices Alarm output 10. Connect to alarm input cables Connect to a PTZ control 11. Connect to the power supply TruVision DVR 10 User Manual...

  • Page 13: Operating Instructions

    Web browser. The Web browser interface uses Internet Explorer to simulate the display and control functions of the VGA monitor on a remote PC. The Web browser interface can only be invoked by a PC with Internet access. TruVision DVR 10 User Manual...

  • Page 14: Controlling The Tvr 10

    Figure 3: Front panel introduction Power TVR10 MENU Disp Srch Live Tx/Rx Table 2: Front panel legend Item Type Name Description Status Power Green indicates the DVR is working. No light indicates the DVR LEDs is powered off. TruVision DVR 10 User Manual...

  • Page 15: Using The Mouse

    Connect the mouse to the TVR 10 by plugging the mouse USB connector into the USB port on the back panel. The mouse is immediately operational. You can replace the standard mouse with a wireless mouse. However, the unit may not support all types of wireless mouse. TruVision DVR 10 User Manual...
  • Page 16 Displays the main menu. Camera Selects an individual camera. Multi-screen Selects multiview. The multiview options vary based on the number of cameras connected to the TVR 10. You can choose either a four-screen or single screen display. TruVision DVR 10 User Manual...
  • Page 17 Right-click to return to display mode. Manual Record Displays the Manual Record screen. Open/Close Status Toggles the on-screen status bar on and off. Spot Channel Controls the spot monitor. TruVision DVR 10 User Manual...

  • Page 18: Using The Ir Remote Control

    Enter numbers, lower case or upper case letters, and symbols in edit mode. Deletes an entry in edit mode. Toggles between video inputs or video channels. INFO Reserved for future use. Cancels and returns to the main menu. Enters PTZ control mode. TruVision DVR 10 User Manual...
  • Page 19 2. Enter a password, if required. 3. Select Confirm then switch off the manual power located on the back panel. Troubleshooting the remote control If the IR remote control is not functioning properly, perform the following tests: TruVision DVR 10 User Manual...

  • Page 20: Using The Web Browser

    View live or playback video. Navigation bar Logs you out of the interface. Accesses live or playback video. Displays the TVR 10 logs. Configures the unit remotely. PTZ control Controls the PTZ functions of camera in live mode. TruVision DVR 10 User Manual...

  • Page 21: Playing Back Recorded Video

    • Control playback speed (fast forward, slow forward, and stop) • Capture a screen image of the playback video • Save a video segment onto your desktop • Download recorded video to your hard drive Figure 7: Playback control bar TruVision DVR 10 User Manual...

  • Page 22: Viewing Logs

    2. Click the Channel Configuration tab. 3. Select Sub-stream in the Type box. 4. Change the appropriate video quality settings. Note: We recommend that you do not change the frame type and iframe. 5. Click Save to save your changes. TruVision DVR 10 User Manual...

  • Page 23: Main Menu Overview

    The white frame surrounding a command button or option shows that the item is currently selected. Figure 8: Main menu Main menu commands options Table 6 on page 20 provides a list of controls and options available on each screen that you can access from the main menu. TruVision DVR 10 User Manual...

  • Page 24: Using The Main Menu

    Click a command on the main menu to display the related screen. Alternatively, you can use the Up or Down Arrow buttons to select a menu command or screen option, and then press the ENTER or OK button to confirm the selection. TruVision DVR 10 User Manual...
  • Page 25 (Up, Down, Left, or Right) to navigate through the options. Changes to screen settings can be entered in various ways as shown in Table 8 on page 22. Figure 9: Camera input adjustment TruVision DVR 10 User Manual...
  • Page 26 For example, the figure below indicates that characters will be entered in uppercase. Options include number, uppercase, lowercase, or symbols. There are 24 different symbols to select. Press 0 to scroll between four pages of symbols. 3. Enter your characters. TruVision DVR 10 User Manual...

  • Page 27: Exiting The Main Menu

    Right-click and then click Camera or Multiview to exit the main menu and return to live mode. Press ESC on the front panel or remote control to exit the main menu and return to live mode. TruVision DVR 10 User Manual...
  • Page 28 Chapter 3: Operating instructions TruVision DVR 10 User Manual...

  • Page 29: Basic Operation

    “Camera name” on page 47. To set system the date and time refer to “System date and time” on page 60. While in live mode, the TVR 10 also displays the status icon of each camera as shown in Figure 10 on page 26. TruVision DVR 10 User Manual...

  • Page 30: Camera Status

    Press # to activate or deactivate the status bar. Cycling through camera views Right-click and then click Camera or press the numeric buttons to switch to an individual camera display. For example, you can press 2 to view the second camera. TruVision DVR 10 User Manual...

  • Page 31: Connecting The Spot Monitor

    The administrator can create up to 15 users and define their privileges. For more information, see “User settings” on page 41. TruVision DVR 10 User Manual...

  • Page 32: Controlling A Ptz Camera

    Select a user name and type the correct password in the Login screen. The PTZ control interface displays as shown in Figure 12 on page 29. You can adjust the position of the current camera display on the screen. TruVision DVR 10 User Manual...

  • Page 33: Selecting A Camera

    Opens and closes the iris controls. REC/SHOT Calls up a preset position. This feature is camera and protocol- specific. PLAY/AUTO Calls up auto panning. Calling up a preset PTZ position There are several ways to call up a preset position. TruVision DVR 10 User Manual...

  • Page 34: Manual Recording

    You must have access privileges to enter the Manual Record dialog screen. Manual Record screen To enter the Manual Record screen while in live mode, press REC and enter your user name and password if requested. TruVision DVR 10 User Manual...
  • Page 35 To manually start or stop a recording: 1. Right-click and then click Manual Record to display the Manual Record screen. Alternatively, press the REC button on the front panel or remote control. 2. Enter your user name and password if requested. TruVision DVR 10 User Manual...

  • Page 36: Playing Back Video

    • Start and end time of recording Note: You must have access privileges to enter the Play Back screen. See Table 12 on page 33 for a description of the Play Back screen controls and options. TruVision DVR 10 User Manual...

  • Page 37: Searching For A Recorded Video

    Starts backup. Archive Today Backs up all recorded files from today. Searching for a recorded video Prior to playing back a recorded video, you must first search for the video files you want to play. TruVision DVR 10 User Manual...

  • Page 38: Playing Back A Recorded File

    While playing back a video, an information bar displays the following information as shown in Figure 15 on page 36: • Volume • Play progress • Play speed • Played time • File total time TruVision DVR 10 User Manual...

  • Page 39: Playing Back Video With A Mouse

    Takes you to the Manual Record screen Takes you to PTZ control mode Playing back video with a mouse Playing back video with a mouse provides you with an additional playback control bar as shown in Figure 15 on page 36. TruVision DVR 10 User Manual...
  • Page 40 Click again to return to the playback interface. Toggle camera Switches to the next or previous playback cameras. These options are irrelevant if you only recorded using one camera at that time. TruVision DVR 10 User Manual...

  • Page 41: Archiving Recorded Files

    Select additional files you want to archive. You can use the Up and Down Arrow buttons to move through the files as shown in the figure below. Press ENTER to select the file you want to archive. TruVision DVR 10 User Manual...

  • Page 42: Archiving A Video Segment

    Press Confirm to begin archiving the selected segments. Press Cancel to abort the archive process. Playing back the archived files Use the standard file player software to play back the video segment on your PC. TruVision DVR 10 User Manual...

  • Page 43: Turning Off The Tvr 10

    Press and hold the Power button on the remote control for at least five seconds. Enter a user name and password if required. 2. Wait 10 seconds then turn off the power switch located on the back of the unit. TruVision DVR 10 User Manual...
  • Page 44 Chapter 4: Basic operation TruVision DVR 10 User Manual...

  • Page 45: Advanced Setup

    1234. You can modify the admin password but not the admin user name. The administrator can create up 15 users and define their privileges. When new users are added to the list, the administrator can define individual passwords or each user can use a default password. TruVision DVR 10 User Manual...

  • Page 46: Modifying Your Password

    In the edit box, use the Left or Right Arrow button to move the cursor and press DEL to delete the numeral in front of the cursor. 6. Click Confirm to accept the change and return to the main menu. TruVision DVR 10 User Manual...

  • Page 47: Adding A New User

    2. Click Add to display the Add screen as shown in the figure below. 3. Enter a new user name using alphanumeric characters. 4. Click Confirm (or press ENTER) to confirm. The User screen displays with the new user name listed. TruVision DVR 10 User Manual...

  • Page 48: Assigning Access Privileges

    Check each item to select it. This enables or disables that item. Users can be given both local and remote access privileges. For more information, see “Access privileges” on page 45. 6. Click Confirm to save the changes and return to the main menu. TruVision DVR 10 User Manual...

  • Page 49: Access Privileges

    Remote upgrade firmware, format HDD, reboot TVR 10, and shut down TVR 10, etc. Talk Client talks with TVR 10 Alarm Remote control TVR 10 alarm output Local Video Out Remote control TVR 10 video output Com Control TVR 10 RS-232 TruVision DVR 10 User Manual...

  • Page 50: Deleting Users

    2. Click Del to delete that user. A confirmation dialog displays as shown below. 3. Click Confirm to delete the user and return to the User screen. 4. On the User screen, click Confirm to save the changes and return to the main menu. TruVision DVR 10 User Manual...

  • Page 51: Camera Settings

    Each camera can be assigned a camera name which must be unique. If you do not assign a camera name, a default prenumbered camera name is applied. To change a camera name: 1. Click Camera on the main menu to display the Camera Configuration screen. TruVision DVR 10 User Manual...
  • Page 52 To position the camera name on screen: 1. Display the Camera Configuration screen and select a camera. 2. Select a display mode for the camera from the Date & Time OSD list box. Display modes include: • Solid black TruVision DVR 10 User Manual...

  • Page 53: Adjusting The Video Image

    Adjust screen (as shown in Figure 17 on page 50) on the Camera Configuration screen to modify these settings. You can set up the video adjustments individually, and copy the video adjustments of one camera to another. TruVision DVR 10 User Manual...

  • Page 54: Privacy Masking

    This hidden area is referred to as privacy masking. Privacy masking cannot be viewed live or recorded, and appears as a blank screen on display. Figure 18 on page 51 provides an example of the privacy masking function. TruVision DVR 10 User Manual...
  • Page 55 The yellow panes turn red, indicating that this area will be hidden from view. Drag the mouse or use the directional arrow buttons to extend or shrink privacy masking as shown in the figure below. TruVision DVR 10 User Manual...

  • Page 56: Camera Tamper Alarm

    Use the Rules screen (shown in Figure 19 on page 53) to specify a part of the display screen that can detect a tamper that eventually triggers the alarm. In addition, you can define how the system alerts you of the tamper alarm. TruVision DVR 10 User Manual...
  • Page 57 Defining an area for camera tampering is similar to masking an area for privacy. See steps 4 to 7 on page 51 for further instructions. 3. When finished, right-click and then click OK to confirm your changes. Note: Only one tampering area can be defined for each camera. TruVision DVR 10 User Manual...

  • Page 58: Video Loss Alarm

    The video loss alarm triggers only if the video loss occurs during a programmed time schedule. The Video Loss screen lets you define video loss alarms as shown in Figure 20 on page 55. The alarm displays on the status bar of the screen. TruVision DVR 10 User Manual...
  • Page 59 Check the check box or use the Up or Down Arrow buttons and the ENTER button to enable or disable these options. 6. Click Confirm on the Rules screen to save your setup. Note: The TVR 10 will prompt you to reboot in order for the schedule to take effect. TruVision DVR 10 User Manual...

  • Page 60: Motion Detection Alarm

    The setup interface displays a grid (22 x 18 panes for PAL, 22 x 15 for NTSC). A single pane in yellow is displayed in the top left corner. The yellow pane indicates the area for motion detection. TruVision DVR 10 User Manual...
  • Page 61 8. Click the mouse to return to the Camera Configuration screen. To define the motion alarm response rules: 1. Display the Motion Detection Alarm Rules screen. Click Motion Detection Rules to display the Motion Rules dialog screen as shown in the figure below. TruVision DVR 10 User Manual...
  • Page 62 Full Screen. Displays the alarm on the screen. Buzzer. An audible alarm sounds. Upload to Client. This feature is currently not supported. Alarm Out. Triggers an alarm output. Up to four alarm outputs can be enabled. TruVision DVR 10 User Manual...

  • Page 63: Display Settings

    TVR 10 in a setting, you must define a different device ID for each TVR 10. Otherwise, the IR remote control will control all TVR 10s with the same device ID at the same time. The default device ID is 01. TruVision DVR 10 User Manual...

  • Page 64: Video Output Standard

    Configure the TVR 10 system date and time in the Date & Time screen as shown in Figure 21 on page 61. You can also enable Daylight Saving Time (DST) and date format in this screen. The date and time configured on this screen appears on the video display. TruVision DVR 10 User Manual...
  • Page 65 Check the Enable DST check box to enable Daylight Saving Time. Select the month, date and time when Daylight Savings starts and stops using the From and To list boxes. 7. Click Confirm to save your changes. TruVision DVR 10 User Manual...

  • Page 66: Multi-Screen Layout

    The Dwell time list box lets you specify amount of time a screen is displayed before moving into a different screen. Use the Up or Down Arrow buttons to select one of the following options: • 5 seconds • 10 seconds • 20 seconds TruVision DVR 10 User Manual...

  • Page 67: Recording Settings

    • Handling of information when the HDD is full • Audio and/or video recorded • Bit rate • Frame rate • Camera resolution • Recording schedule of a camera • Pre and post recording times for alarm recordings TruVision DVR 10 User Manual...

  • Page 68: Record Mode

    QCIF (lowest) up to 4CIF (highest). If you make changes to this option, you must reboot the TVR 10 to implement the changes. Bit rate Specifies the maximum bit rate. Recommended bit rate depends on the camera resolution. TruVision DVR 10 User Manual...

  • Page 69: Defining A Recording Schedule

    You will be prompted to reboot the TVR 10 after making any schedule modifications. Use the Recording Schedule screen to define a schedule as shown in Figure 24 below. Figure 24: Recording schedule screen TruVision DVR 10 User Manual...
  • Page 70 Click Confirm to return to the Recording screen. Click Confirm again to save your changes and return to the main menu. Notes • The TVR 10 will prompt you to reboot in order for the schedule to take effect. TruVision DVR 10 User Manual...

  • Page 71: Alarm Settings

    2. Select an input type in the Input Type box. Alarm input type refers to the sensor type. You can select Normal Open or Normal Close according to the sensor type. 3. Enable the alarm input. TruVision DVR 10 User Manual...
  • Page 72 7. Click Confirm to save your settings and return to the Alarms screen. Note: The TVR 10 prompts you to reboot in order for the schedule to take effect. 8. Set a PTZ link to the alarm. TruVision DVR 10 User Manual...
  • Page 73 “Acknowledging an alarm” on page 86 for more information. 3. Define an alarm out schedule. Click Alarm Out Time Schedule on the Alarms screen to enter the AlarmOut schedule as shown in the figure below. Select the day of the week and under TruVision DVR 10 User Manual...
  • Page 74 Hard drives are full. Notification only occurs if you disable overwrite. Hard disk error An error occurred in the hard drive. Illegal access Log on failed on the unit. IP address conflict Two devices on the network have the same IP address. TruVision DVR 10 User Manual...

  • Page 75: Network Settings

    Accessing the TVR 10 through a network requires that you define certain network settings. Use the Network screen to define the network settings of the TVR 10. The following options can be configured: • IP address and settings TruVision DVR 10 User Manual...

  • Page 76: Subnet Mask

    This value displays as the dynamic IP address. If the TVR 10 is utilizing the PPPoE function, the TVR 10 also connects to the Internet and this value displays as the dynamic internet IP address. Default value is 192.168.111.111. TruVision DVR 10 User Manual...

  • Page 77: Advanced Ip Settings

    If an alarm and exception occur, the TVR 10 sends information to the host IP you specify in this option. The site that has this IP can remotely receive the alarm and exception information from the TVR 10. TruVision DVR 10 User Manual...

  • Page 78: Pppoe Setup

    Confirm on the Network screen to return to the main menu. The TVR 10 prompts you to reboot to implement your network changes. In the reboot process, the TVR 10 starts the dialup using the PPPoE function. If the TVR 10 dialup Internet TruVision DVR 10 User Manual...

  • Page 79: Ddns Setup

    5. Enter the user name for the account you created through the DynDns Web site. 6. Enter the password for the account. 7. Enter the password on the Verify field to verify your password. 8. Click Confirm to save your settings. The TVR 10 prompts you to reboot. TruVision DVR 10 User Manual...

  • Page 80: Ptz Settings

    PTZ parameters Parameters include: baud rate, data bit, stop bit, parity, and flow control. These parameters must be the same as the PTZ protocols. PTZ address Specifies the PTZ address. Each PTZ has a different address. TruVision DVR 10 User Manual...
  • Page 81 Configuring the PTZ protocols for GE Security cameras Before the PTZ cameras are assembled in their housings, set their protocol and address DIP switches for the TVR 10. for the different GE Security’s PTZ camera configurations. See Table 22 below for different GE Security PTZ camera settings.

  • Page 82: Preset Position

    1. Click Preset Setup on the PTZ screen to display the Preset Setup screen. 2. Enter a preset number (from 1 to 128) in the Preset edit box. 3. Click Edit to display the PTZ control interface. 4. Use directional arrow buttons to adjust the PTZ position. TruVision DVR 10 User Manual...

  • Page 83: Preset Tour Setup

    To display the Preset Tour Setup screen, click Preset Tour Setup on the PTZ screen. The Preset Tour Setup screen displays as shown in Figure 31 on page 80. Note: The instructions below do not cover all PTZs. TruVision DVR 10 User Manual...
  • Page 84 9. Click Confirm on the PTZ screen to save your changes. Shadow tour The shadow tour function recalls the PTZ movement track. Make sure your PTZ supports the shadow tour function before you configure your shadow tours. TruVision DVR 10 User Manual...
  • Page 85 5. Click Start to view the PTZ movement track. Click Stop to stop the preview. 6. Click Return to return to the PTZ screen. 7. Click Confirm on the PTZ screen to save your changes. TruVision DVR 10 User Manual...
  • Page 86 Chapter 5: Advanced setup TruVision DVR 10 User Manual...

  • Page 87: Chapter 6 Utilities Settings

    To modify the device’s unit name: 1. Click Utilities on the main menu to display the System Configuration screen. 2. Click System Information on the Utilities Configuration screen. The System Info dialog screen displays as shown in the figure below. TruVision DVR 10 User Manual...

  • Page 88: Restoring To Factory Defaults

    Use the Factory Defaults Restore button on the Utilities screen to restore the TVR 10 to its factory settings. Click Confirm at the prompt to confirm your changes, as shown in Figure 32 below, and the system will automatically reboot. Figure 32: Restore parameters TruVision DVR 10 User Manual...

  • Page 89: Managing The Hard Drive

    1. Click Hard Disk Manage on the Utilities screen to display the Hard Disk screen. 2. Select the HDD you want to format in the Select HD list box. 3. Click Format. A screen appears showing the formatting status. TruVision DVR 10 User Manual...

  • Page 90: Acknowledging An Alarm

    To view recorded logs based on default options, click View Log on the Utilities screen. The View Log screen displays as shown in Figure 34 below. Figure 34: View log TruVision DVR 10 User Manual...

  • Page 91: Searching For Logs

    4. Select one of the types listed in the Sub Type list box. 5. Click Search Log to start your search. 6. If you want further information on the logs, click More Info . 7. Click Return to the return to the main menu. TruVision DVR 10 User Manual...
  • Page 92 3. Enter an end time using the End Time edit box. 4. Click Search Log to start your search. 5. If you want further information on the logs, click More Info . 6. Click Return to the return to the main menu. TruVision DVR 10 User Manual...

  • Page 93: Chapter 7 Upgrading The Firmware

    When upgrading your firmware, you retain all your existing settings. Only new features are added with their default settings. To upgrade the firmware: 1. Click Firmware Upgrade on the Utilities screen. The Upgrade dialog appears as shown in the figure below. TruVision DVR 10 User Manual...

  • Page 94: Upgrading Through The Web Browser

    4. Click Remote Upgrading. 5. Click Explore and locate the digicap.DAV file in your workstation. 6. Click Upgrade. You will receive a prompt asking you to reboot the TVR 10. 7. Click Reboot to reboot the TVR 10. TruVision DVR 10 User Manual...

  • Page 95: Setting Up The Wftp32 Ftp Server

    3. Select the FTP upgrade mode. 4. Enter the FTP Server’s IP Address (The IP of the computer where wfp32 runs) and click anywhere in the screen to confirm. The TVR 10 will connect to the FTP server TruVision DVR 10 User Manual...
  • Page 96 Click Confirm at the prompt to begin the upgrade process. 5. When finished, the system needs to reboot. Click Confirm to start the reboot or press Cancel to reboot later. The new firmware will start to work after rebooting. TruVision DVR 10 User Manual...

  • Page 97: Appendix A Mouse Control Function

    If you select an area for zooming in this action, which will save the poison as No.60 and zoom in the area (for SAE\YAAN protocol) Scroll wheel forward Switches to previous channel Scroll wheel backward Switches to the next channel [1] TruVision DVR 10 User Manual...

  • Page 98: Camera Name Position Configure Interface

    Right-click Displays menu with these commands: • Confirm • Cancel • Clear • Full (appears only for motion detect area configuration) Drag Extends or shrinks an area Pointer The primary grid follows with the pointer TruVision DVR 10 User Manual...

  • Page 99: Text Input Interface

    Table 30: User interface Mouse control Function Double-click Enters the selected user’s privileges setting interface Right-click Cancels the operations you did and back to previous interface Scroll wheel forward Selects previous user Scroll wheel backward Selects next user TruVision DVR 10 User Manual...
  • Page 100 Appendix A: Mouse control function TruVision DVR 10 User Manual...

  • Page 101: Appendix B Specifications

    1 RJ45 10M/100M self-adaptive Ethernet Interface 1 RS-485 interface USB interface 1 USB interface can support USB disk, USB HDD, USB CD-RW, and DVD-RW VGA interface 1 VGA interface can support resolution: 1024 x 768/60 Hz External alarm in TruVision DVR 10 User Manual...

  • Page 102: Battery Removal

    To remove the remote control batteries: 1. Detach the remote control’s back cover. 2. Replace the batteries with any standard AAA batteries. 3. Reattach the cover. 4. Dispose of the batteries as required by local ordinances or regulations. TruVision DVR 10 User Manual...

  • Page 103: Appendix C Troubleshooting

    The power cable of the hard drive is not connected. Hard drive failure. TVR 10 cannot control PTZ through RS-485/422 RS-485/422 cable is not connected properly or not port. functioning. PTZ parameters error. RS-485 port failure. TruVision DVR 10 User Manual...
  • Page 104 Appendix C: Troubleshooting Failure Possible reasons Client software cannot view the TVR 10 live Network error. image. Connected using wrong TVR 10 parameters (IP address, port number, username or password, etc). TruVision DVR 10 User Manual...

  • Page 105: Appendix D Ptz Protocols

    [1] The TVR 10 has RS-422 support. However, the TVR 10 must be installed before the first keypad at the beginning of the Digiplex (RS-422) system in order to avoid interfering with keyboard control. You can have the TVR 10 driving a dome directly in a standalone system. TruVision DVR 10 User Manual...
  • Page 106 Appendix D: PTZ protocols TruVision DVR 10 User Manual...

  • Page 107: Appendix E Factory Defaults

    Stream type Audio & Video Menu timeout 1 minute Video standard NTSC Disk overwrite mode Overwrite Brightness Contrast Saturation Daylight Savings Time Network defaults Function Setting IP address 192.168.111.111 Subnet mask 255.255.255.0 Gateway address 0.0.0.0 TruVision DVR 10 User Manual...
  • Page 108 Appendix E: Factory defaults Function Setting Port 8000 Http port TruVision DVR 10 User Manual...

  • Page 109: Appendix F Warranty And Support

    (Monday through Friday, excluding holidays). Table 31: Technical support North America 888 GE Security (888.437.3287) Toll-free in the US, Puerto Rico, and Canada. 503.885.5700 outside of the toll-free area. 888.329.0332 (Tualatin tech support) 561.998.6232 (Boca Raton tech support) nstechsrv@ge.com...
  • Page 110 Appendix F: Warranty and support Latin America 1 305.593.4300 InfraSec.TechnicalServicesLatinAmerica@ge.com InfraSecCustomerService.LatinAmerica@ge.com Europe, Middle East, and Africa Select Customer Support at www.gesecurity.eu China, India, Singapore, Taiwan, Southeast Asia ges.asiatechservice@ge.com TruVision DVR 10 User Manual...

  • Page 111: Index

    ID, 59 multi-screen layout, 62 system date and time, 60 network settings, 72 video output standard, 60 advanced IP settings, 74 DDNS setup, 76 network screen options, 73 front panel overview, 10 PPPoE setup, 74 TruVision DVR 10 User Manual...
  • Page 112 44 deleting users, 46 modifying your password, 42 setting up the MAC address, 46 using the IR remote control, 14 using the mouse, 11 using the Web browser, 16 viewing logs searching for logs, 87 TruVision DVR 10 User Manual...

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