Table of Contents
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User instructions
Operating instructions
THERMOCODE iQ
THERMAL TRANSFER PRINTER
Designed and manufactured by:
OPEN DATE EQUIPMENT LIMITED
UNITS 8 & 9 PUMA TRADE PARK
145 MORDEN ROAD
MITCHAM
SURREY
CR4 4DG
UNITED KINGDOM
Tel: 0044 (0)20 8655 4999
Fax: 0044 (0)20 8655 4990
Email: sales@opendate.co.uk
Web site: www.opendate.co.uk
Page 1
12.10.12
Issue 1
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Table of Contents
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Summary of Contents for Open Date IQ
- Page 1 User instructions Operating instructions THERMOCODE iQ THERMAL TRANSFER PRINTER Designed and manufactured by: OPEN DATE EQUIPMENT LIMITED UNITS 8 & 9 PUMA TRADE PARK 145 MORDEN ROAD MITCHAM SURREY CR4 4DG UNITED KINGDOM Tel: 0044 (0)20 8655 4999 Fax: 0044 (0)20 8655 4990 Email: sales@opendate.co.uk...
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Page 2: Table Of Contents
Thermocode iQ printer. There are two further manuals covering the iQ printer system: The iQ Software Manual covers the operation of the printer software and functions of the Touch Screen Display. The iQ Power Supply Manual covers Safety, an overview of the Components and Connections and the Power Supply (PSU). -
Page 3: Thermocode Iq Printer
General Information The Thermocode iQ is versatile on-line thermal transfer printer capable of printing high quality images including text, graphics, dates, barcodes and 2D codes onto flexible packaging including labels, films, foils, cartons and cards as well as other materials. -
Page 4: Ce Conformity
A technical construction file for this machinery is retained at the above address. Signed: xxxxxxx Date: xxxxx Name: K.F. Wingfield. Position: Director Being the responsible person appointed by Open Date Equipment Limited. This Declaration of Conformity complies with Machinery Directive 2006/42/EC. Page 4 12.10.12 Issue 1... -
Page 5: Standard Warranty Terms And Conditions
Standard Warranty Terms and Conditions Open Date warrants that the Thermocode iQ printer will be free from defects in materials and workmanship for a period of one (1) year from the date of shipment with the exception of the Thermal Printhead, Print Pad, Ribbon Magazine Springs and Belts and the Rubber Covered Drive Roller which are considered to be consumable items. -
Page 6: Important Safety Information
Only operate the printer from the type of mains supply specified on the rear panel of the power supply. Disconnect the ac mains supply before connecting or disconnecting Thermocode iQ components. Disconnect the ac mains supply whenever cleaning or maintenance is undertaken. -
Page 7: Thermocode Iq Printer System
See IMPORTANT SAFETY INFORMATION on page 6 before making connections. Disconnect the power supply by removing the mains cable before connecting or disconnecting system components. Make all connections to external equipment (iQ Software Manual) and connect the iQ system as shown before powering up. Page 7 12.10.12... -
Page 8: Power Up Sequence
After approximately 15 seconds the Touch Screen (iQ Editor) will boot up and display the home screen as shown below. If any of the relays have been programmed they will also light after the iQ Editor has booted (please refer to the iQ Software Manual for details) -
Page 9: Test Printing
5.1 Test Printing To test that the printer is working correctly a format must be loaded (refer to software manual for details). To perform a test print the printer must be put into Test Print mode. To do this first press the Settings button. Then on the new screen press the “Test Print”... -
Page 10: Ribbon Specifications
6.0 Ribbon Specifications The Thermocode iQ printer is designed to use ribbon rolls of up to 1000 metres in length, however it is possible to use it with 1200 metre rolls. Thermocode ribbon must be wound ink-out. A wide range of colours and grades are available. Please contact our sales office for further details. -
Page 11: Fitting A New Roll Of Ribbon
2 Remove the empty cardboard core from the feed on spool and refit to the rewind spool. 3 Clean all the following rollers and rods to remove any residue that has built up. (Open Date suggests using Isopropanol and a lint free cloth) Nip Roller... -
Page 12: Routine Maintenance
8.0 Routine Maintenance Open Date recommends routine inspection of the Thermocode iQ Printer to ensure continued good quality printing. For cleaning we recommend using Open Date Printhead Wipes or Isopropanol cleaning fluid and a lint free cloth. 1 Printhead. The printhead should be cleaned at least once per day or when loading a new roll of ribbon. -
Page 13: Cleaning The Printhead
If the overall quality is poor, or some of the dots are not printing, the printhead may need to be adjusted or replaced. *Open Date Printhead Wipes are available to order in packs of 50 (Part Number WIP765165) Page 13 12.10.12... -
Page 14: Magazine Cleaning And Inspection
8.2 Magazine Cleaning and Inspection The magazine and in particular the ribbon guides and rollers should be regularly inspected for damage and cleaned. The Rubber Drive roller and the brake and tension belts should be inspected for wear or damage and replaced if necessary. -
Page 15: Printhead Levelling & Replacement
M3 Socket Head Cap Screw To level the printhead to the print pad; 1. Switch off the power to the Thermocode iQ and remove the ribbon magazine. 2. Loosen the M3 socket head cap screw (shown left). -
Page 16: Troubleshooting
10.0 Troubleshooting 10.1 Print Quality Problems Problem Possible Cause Solution Incorrect ribbon tension Adjust ribbon brake on magazine Lines and or streaks Adjust printhead to be level with print pad and to its Printhead angle (roll & pitch) correct angle Print quality gradually Loss of vertical position / profile not correct for ap- Recalibrate printer by removing and replacing the... -
Page 17: Ribbon Problems
10.0 Troubleshooting 10.2 Ribbon Problems Problem Possible Cause Solution Cardboard core does not fit the rewind spool cor- Fit correct cardboard core, ensure that it is a good fit rectly, or is missing. on the hub. Use adhesive tape to attach the ribbon to the card- Foil not attached to cardboard core correctly. -
Page 18: Power Supply Related Faults
Cause Solution Motor mounting out of adjustment. Check mounting. Re-adjust if necessary. Stepper motors noisy but working ok. Contact Open Date requesting profile adjust- Profile not correct for application. ment. Stepper motors very noisy. Stepper motors have poor movement. Connection to stepper motor failed. -
Page 19: Iq Printer Dimensions
11.0 Thermocode iQ Printer Dimensions Page 19 12.10.12 Issue 1... - Page 20 12.0 Thermocode iQ Touch Screen Dimensions Page 20 12.10.12 Issue 1...
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Page 21: Iq Power Supply Dimensions
13.0 Thermocode iQ Power Supply Dimensions Page 21 12.10.12 Issue 1... - Page 22 14.0 Thermocode iQ Standard Mounting Frame Dimensions Page 22 12.10.12 Issue 1...
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Page 23: Open Date Group Companies
15.0 Open Date Group Companies United Kingdom Open Date Equipment Ltd Units 8 & 9 Puma Trade Park 145 Morden Road Mitcham +44 (0)20 8655 4999 Surrey +44 (0)20 8655 4990 CR4 4DG Email sales@opendate.co.uk United Kingdom Web www.opendate.co.uk FRANCE Open Date France Z.I.