Ericsson Dialog 4186 High User Manual
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Ericsson Dialog 4186 High User Manual

Analog telephone for md110 communication system
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Dialog 4186 High

User Guide

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  • Page 1: User Guide

    Dialog 4186 High Analog Telephone for MD110 Communication System User Guide Cover Page Graphic Place the graphic directly on the page, do not care about putting it in the text flow. Select Graphics > Properties and make the following settings: •...
  • Page 2 Title EN/LZT 103 72 R1A © Ericsson Enterprise AB 2004...

  • Page 3: Table Of Contents

    Call Forwarding ..........41 Absence Information (optional) ....... 52 Messages ............54 Group Features ..........60 Other Useful Features ........62 Settings ............70 Accessories ........... 83 Installation ............85 Troubleshooting ..........89 Glossary ............90 Index .............. 91 Dialog 4186 High...

  • Page 4: Welcome

    Welcome Welcome Welcome to the user guide for the Ericsson Dialog 4186 High phone, in the Ericsson MD110 Communication System from Ericsson. Its alliance of features and facilities effectively improves communications for virtually any kind of organization. There is a line of telephones designed for easy use in every situation to take full advantage of these advanced features and facilities.

  • Page 5: Declaration Of Conformity

    No parts of this publication may be subject to alteration, modification or commercial use. Ericsson will not be liable for any damages arising from use of an illegal modified or altered publication.

  • Page 6: Description

    Description Description (bottom side) Dialog 4186 High...
  • Page 7 Ten keys for storing frequently called numbers. You can store two numbers per key (first level and second level). See sections “Dial By a Function Key” on page 24 and “Set the number of programmable keys” on page 76. Microphone Used for handsfree conversation. Dialog 4186 High...
  • Page 8 Use the Designation Card Manager to make and print your own designation cards. The Designation Card Manager is included on the Telephone Toolbox CD for MD110 Communication System. For more information, please contact your Ericsson Enterprise certified sales partner. Dialog 4186 High...

  • Page 9: Display Information

    If you initiated the call, the dialed number will appear on the second line to the right: 4455 00:02:15 0-00460812345678 During programming Furthermore, your display assists your actions during programming and shows the activated menu, for example: HEADSET PRESET Dialog 4186 High...

  • Page 10: Tones And Signals

    Special dial tone Ring tone or queue tone every 4 seconds Busy tone Congestion tone Number unobtainable tone Call waiting tone Intrusion tone Conference tone every 15 seconds (to all parties) Verification tone Warning tone, expensive route Dialog 4186 High...

  • Page 11: Ring Signals

    Many markets use signals that are adapted for the local standards. If you get a signal that is not described or you cannot identify, ask your system administrator. Internal ring signal External ring signal Recall signal (Callback reminder) Dialog 4186 High...

  • Page 12: Free Seating (Optional)

    No. To log off #11# Lift the handset. Dial. Replace the handset to finish the procedure. # 1 0 # Note: An earlier version of the Free Seating function uses another procedure: To log off, dial Dialog 4186 High...

  • Page 13: Incoming Calls

    Press to terminate a handsfree call. On another extension You can answer a call to another extension from any phone in your office. Lift the handset and call the ringing extension. You receive busy tone. Press. Note: France, press ; Sweden, press Dialog 4186 High...
  • Page 14 The waiting call will be signalled on your phone. Lift the handset to receive the new call. After finishing the new call: Replace the handset. Your first call will be signalled on your phone. Lift the handset to receive the first call again. Dialog 4186 High...

  • Page 15: Silent Ring

    Press to switch off the ring signal. The display shows , and the Mute key lamp flashes RINGER OFF to indicate silent ringing. The ring signal will automatically be switched on the next time you lift the handset or press any key. Dialog 4186 High...

  • Page 16: Outgoing Calls

    (optional function Least Cost Routing is used in the system), keep waiting. Once a line becomes free, you will receive a dial tone. If a warning tone is heard, the selected line is marked “Expensive”. Dialog 4186 High...

  • Page 17: Number Presentation Restriction

    *42# Lift the handset. Dial and wait for a new dial tone. Dial the number. Your name and number is not indicated on the called person´s display. Dialog 4186 High...

  • Page 18: Last Number Redial

    “Wait for dial tone” on page 17. Press. The display shows the last dialed number. If you are looking for another number, use the Scroll keys to find the required number. Lift the handset to redial the number. Dialog 4186 High...

  • Page 19: Last External Number Redial

    You have to answer within eight seconds, otherwise the Callback service is cancelled. Lift the handset when you are called back. The system calls the extension. Note: Callbacks can be activated on several extensions at the same time. Dialog 4186 High...
  • Page 20 Note: To cancel a single Callback on a specific external line, dial the digit or digits to get a line instead of the extension number. Press and replace the handset. Cancel all Callbacks #37# Lift the handset. Dial. Replace the handset. Dialog 4186 High...

  • Page 21: Intrusion On A Busy Extension

    The warning tone might be disabled for your system. The Intrusion function might be blocked for use on your extension (programmed by your system administrator). If Intrusion is not allowed, you will continue to receive a busy tone. Dialog 4186 High...
  • Page 22 If this function is allowed from your extension, you can bypass an; activated Diversion, activated Follow-me or activated Absence information on a specific extension. Lift the handset. *60* z Dial and enter the extension number. Press and wait for answer. Dialog 4186 High...

  • Page 23: Speed Dialing

    The digit or digits to get an external line, must be added before external phone numbers. Press and replace the handset. Note: The programmed number may consist of a maximum of 20 digits plus , which indicates the second dial tone from the public network. Dialog 4186 High...

  • Page 24: Dial By A Function Key

    76. Lift the handset. î Wait for dial tone. Press to make a call (pre-programmed). Head Office Note: To dial a number that is stored on the second level, press the pre-programmed key twice. Dialog 4186 High...
  • Page 25 Use the Designation Card Manager to make and print your own designation cards. The Designation Card Manager is included on the Telephone Toolbox CD for MD110 Communication System. For more information, please contact your Ericsson Enterprise certified sales partner. Dialog 4186 High...
  • Page 26 Do not disturb, DND When you activate DND, calls to your extension are not indicated. *27# Outgoing calls can be made as usual. Dial to activate. Special dial tone. #27# Dial to deactivate. Replace the handset to finish activation/deactivation. Dialog 4186 High...
  • Page 27 Dial the digit or digits to get an external line and the external number. To open an extension for some calls: #73* Lift the handset. Dial. Enter authorization code and press. Verification tone. To lock an extension: *73* Lift the handset. Dial. Enter authorization code and press. Verification tone. Dialog 4186 High...
  • Page 28 Enter authorization code and press. Verification tone. Dial the digit or digits to get an external line and the external number. To open your phone: #76* Lift the handset. Dial. Enter authorization code and press. Verification tone. Dialog 4186 High...
  • Page 29 Dial the digit or digits to get an external line and the external number. To change your individual authorization code: *74* Lift the handset. Dial. Enter old authorization code and press. Enter new authorization code and press. Verification tone. Dialog 4186 High...

  • Page 30: During Calls

    To finish a group listening call: Press and replace the handset. Group listening is cancelled and the call is ended. From loudspeaking to handsfree Replace the handset. Handsfree conversation. u  From handsfree to loudspeaking Lift the handset and press. Dialog 4186 High...

  • Page 31: Call Waiting

    Replace the handset to finish the ongoing call. The waiting call is signalled on your phone. Lift the handset to answer the new call. Note: The Call Waiting function might be blocked for use on your extension (programmed by your system administrator). Dialog 4186 High...
  • Page 32 Note: If you have put more than one call on hold, the last call that was put on hold will be transferred. If the dialed extension is busy or Transfer is not allowed, your phone will ring again. Dialog 4186 High...

  • Page 33: On Hold

    To resume the call on your own extension: Lift the handset. To resume the call on another extension: Lift the handset. Call the extension where the call was put on hold. Press. Note: France, press ; Sweden, press Dialog 4186 High...

  • Page 34: Call Timer

    If you want to see the duration of your last call (idle phone): Press to view the call duration. The call duration is shown in the upper right line, for example: 4455 00:02:15 01-15 10:38 ³ ² Press to exit. Dialog 4186 High...

  • Page 35: Phone Book

    Press to search the Phone book. Â When the display shows the desired entry: Lift the handset or press to make the call. Note: If a headset is connected to your phone, you can also press the Headset key. Dialog 4186 High...

  • Page 36: Write Text And Numbers

    Press to enter a space. ° Press to enter a pause in a number. See section “Wait for dial tone” on page 17. ® Press to correct a wrong entry. Note: Deletes the entire entry if held longer. Dialog 4186 High...

  • Page 37: Special Characters

    Ä Æ Ç È É Ñ Ö Ø Ò β Ü Ù Example special characters: To enter Ü press (four times). 1 time result T 2 times result U 3 times result V 4 times result Ü Dialog 4186 High...

  • Page 38: Add A Name And A Number To The Phone

    After the number and name have been entered, the display shows the complete entry (example): 0-00440155512345 PHIL COLLINS ³ ² Press to save. ³ ² Press to exit programming mode. ¯ · Press to continue programming in the Phone book. Dialog 4186 High...
  • Page 39 Edit the name and press to save. How to write text, see section “Write text and numbers” on page 36. ³ ² Press to exit programming mode. ¯ · Press to continue programming in the Phone book. Dialog 4186 High...
  • Page 40 · The display shows the first record (alphabetical order). Press to select an entry. ® Press to delete the entry. ³ ² Press to exit programming mode. ¯ · Press to continue programming in the Phone book. Dialog 4186 High...

  • Page 41: Call Forwarding

    Lift the handset. Dial. * 2 # Note: U.K., dial Replace the handset. Note: Diversion can also be ordered and cancelled from the answering position, use the same procedure as in section “Internal Follow-me” on page 44. Dialog 4186 High...
  • Page 42 Note: Finland and Norway, dial Replace the handset. The incoming call is diverted after 3 signals. To cancel: #211# Lift the handset. Dial to cancel. # 6 1 # Note: Finland and Norway, dial Replace the handset. Dialog 4186 High...
  • Page 43 # 6 7 # Note: Finland and Norway, dial Replace the handset. Diversion to another information service facility *218# Lift the handset. Dial to order. Replace the handset. To cancel: #218# Lift the handset. Dial to cancel. Replace the handset. Dialog 4186 High...

  • Page 44: Internal Follow-Me

    Note: U.K., dial Press and enter the Diversion number. Press and replace the handset. Calls are diverted to the answering position. Note: Internal Follow-me must be ordered from your own extension before you can redirect from answering position. Dialog 4186 High...

  • Page 45: External Follow-Me

    Order *22# z Lift the handset. Dial and enter the digit or digits to get an external line and enter the external number. Press and replace the handset. Cancel #22# Lift the handset. Dial. Replace the handset. Dialog 4186 High...
  • Page 46 Note: When another party is included in the activated profile, a colleague or an operator, etc., always remember to inform about your absence. If voice mail is included in the activated profile, always update your greeting with absence information. Dialog 4186 High...
  • Page 47 Note: When another party is included in the activated profile, a colleague or an operator, etc., always remember to inform about your absence. If voice mail is included in the activated profile, always update your greeting with absence information. Dialog 4186 High...
  • Page 48 Note: If a profile handling application is connected to your system, you can edit profiles via your Intranet. See separate instructions for the application. Dialog 4186 High...
  • Page 49 If your system admits 1–5 personal profiles, design the different profiles to fit your most frequently used positions. Make sure you use as few answering positions as possible for each profile. Profile examples: – In office – At home – Traveling – Absent/not reachable Dialog 4186 High...
  • Page 50 Cordless 5234 Voice mail * Examples: Desk, Cordless, Mobile, External, Voice mail, Operator, etc. Profile 2 At home Search Type of telephone or Ring time order Answering position* Telephone number (seconds) External 222222 Mobile 0706666666 Voice mail Dialog 4186 High...

  • Page 51: Setting Form For Search Profiles

    Answering position* Telephone number (seconds) Profile 4 ......Search Type of telephone or Ring time order Answering position* Telephone number (seconds) Profile 5 ......Search Type of telephone or Ring time order Answering position* Telephone number (seconds) Dialog 4186 High...

  • Page 52: Absence Information (Optional)

    Press and enter the date (MMDD) or time (HHMM) of your return. Notes: If no return time or date is needed, this step can be skipped. The order in which the date is stated is system dependent. Press and replace the handset. Dialog 4186 High...
  • Page 53 Lift the handset. Dial. Dial the extension number and press. Note: If the special dial tone is received, the authorization code for the other extension is required. Add the code and press before replacing the handset. Replace the handset. Dialog 4186 High...

  • Page 54: Messages

    Note: If the number to your message retrieval center has been programmed on the key with the Message Waiting lamp, you can also press that key. Cancel MMW at your own extension #31# Lift the handset. Dial. Replace the handset. Dialog 4186 High...
  • Page 55 Order MMW to another extension *31* Lift the handset. Dial. Dial the extension number. Press and replace the handset. Cancel MMW to another extension #31* Lift the handset. Dial. Dial the extension number. Press and replace the handset. Dialog 4186 High...
  • Page 56 When incoming calls get no answer: See “Diversion” on page 41 when there is no answer (function code 211). When incoming calls get a busy tone: See “Diversion” on page 41 when caller receives a busy tone (function code 212). Dialog 4186 High...
  • Page 57 If you are asked to enter your security code (the used phone has a mailbox of its own): Press. Dial your mailbox number. (normally your office extension number) Enter your security code (if required). Follow the recorded instructions. Dialog 4186 High...
  • Page 58 If you are asked to enter your security code (the used phone has a mailbox of its own): Press. Dial the mailbox number. (normally the office extension number of the other person) Enter the security code of the other person (if required). Follow the recorded instructions. Dialog 4186 High...
  • Page 59 The following diagram gives an overview of the mailbox system and the digits to be used. Dialog 4186 High...

  • Page 60: Group Features

    Calls to the alternative group can only be answered when there are no calls to your own group. Finland and Sweden, press Common bell group Calls are signalled on a common bell. Lift the handset. Press to answer. Note: Finland and Sweden, press Dialog 4186 High...

  • Page 61: Group Hunting

    Dial the extension number of the new anwering position. Press and replace the handset. To cancel the Diversion: #24* Lift the handset. Dial. Dial the number of the group that has been diverted. Press and replace the handset. Dialog 4186 High...

  • Page 62: Other Useful Features

    Enter the month, day, hour, and minutes for the alarm. You can only change the flashing position. If you have entered a number (0-9) the cursor goes to the next position automatically. Note: To program a daily alarm, set the date to 00-00. Dialog 4186 High...
  • Page 63 The alarm is cancelled and the phone returns to idle mode. ¹ Check alarm status Press. ¹ The display shows the date and time for the current alarm setting. Press again to finish the procedure. The phone returns to idle mode. Dialog 4186 High...
  • Page 64 If an alarm occurs when your phone rings, the alarm signal will have priority. If no key is pressed to confirm an alarm, the snooze function is automatically activated. A daily alarm is re-activated directly after it has been confirmed (or snoozed three times). Dialog 4186 High...
  • Page 65 Press and replace the handset to put the call on hold. Dial. * 7 1 * Note: Finland and Norway, dial Dial the account code and press. Dial tone. Lift the handset to resume the call put on hold. Dialog 4186 High...

  • Page 66: Night Service

    Answer the call in the normal way. Universal Night Service All incoming calls to the operator are transferred to a universal signalling device, e.g. the common bell. Answer the call as descibed in section “Common bell group” on page 60. Dialog 4186 High...

  • Page 67: Hot Line

    Intrusion if the extension is busy. Up to seven calling parties may be connected at the same time. Emergency mode In the event of an emergency, the operator can set the exchange into Emergency mode, during which only preprogrammed extensions are permitted to make calls. Dialog 4186 High...

  • Page 68: Data Communication

    Depending on the type of authorization code and if an account code is used, different procedures must be used: With common authorization code Call the DISA function at your office. *72* Dial tone. Dial. Dial the authorization code and press. Dial tone. Dial the external number. Dialog 4186 High...
  • Page 69 Other Useful Features With individual authorization code Call the DISA function at your office. *75* Dial tone. Dial. Dial the authorization code and press. Dial your own extension number and press. Dial tone. Dial the external number. Dialog 4186 High...

  • Page 70: Settings

    Adjust the headset listening volume when the headset is activated. • Adjust the loudspeaker volume when dial tone is heard via the ì loudspeaker. Press to change the volume. There are 8 steps from minimum to maximum level. Dialog 4186 High...

  • Page 71: Programming Of Ring Signal

    RINGER VOLUME ³ ² Press. The display shows the current setting, for example: RINGER VOLUME AUTO ¯ · Select AUTO, LOW, MEDIUM or HIGH. ³ ² The phone rings with the selected volume. Press to save and exit. Dialog 4186 High...
  • Page 72 ¯ · Note: The default setting is 0. Select a ring character. The phone rings with the selected character. Enter a digit (0-9). The phone rings with the selected character. ³ ² Press to save and exit. Dialog 4186 High...

  • Page 73: Date And Time

    You must enter a correct value to be able to continue. ¯ · z In case of a typing error: Use the Scroll keys to move the cursor and re-enter digit. ³ ² Press to save and exit. Dialog 4186 High...
  • Page 74 MM-DD 12-hour mode (e.g. 12-31 12:00) • DD-MM 24-hour mode (e.g. 31-12 24:00) • DD-MM 12-hour mode (e.g. 31-12 12:00) ³ ² • Off - no time and date information is shown in the display Press to save and exit. Dialog 4186 High...

  • Page 75: Telephone Id

    To edit a previously stored telephone ID, see section “Write text and numbers” on page 36. ® If you want to delete the entire telephone ID: Press until no characters are left. ³ ² Press to save and exit. Dialog 4186 High...

  • Page 76: Set The Number Of Programmable Keys

    (first level). If you change the key setting from 20 keys to 10 keys, the second level numbers (accessed by double press) are not ³ ² deleted. Press to save and exit. Dialog 4186 High...

  • Page 77: Flash Time

    0 and 999. Press to select the required value. Steps of 10 ms. Enter the required value. This way, you can set the flash time in precise steps of 1 ms. ³ ² Press to save and exit. Dialog 4186 High...

  • Page 78: Pause Length

    0 and 9999. Press to select the required value. Steps of 100 ms. Enter the required value. This way, you can set the pause length in precise steps of 1 ms. ³ ² Press to save and exit. Dialog 4186 High...

  • Page 79: Enable/Disable The Call Timer

    Select the menu. CALL DURATION TIMER ³ ² Press. The display shows the current setting, for example: CALL DURATION TIMER ¯ · Note: The default setting is Press to toggle between ³ ² Press to save and exit. Dialog 4186 High...

  • Page 80: Headset Preset

    · Select the menu. HEADSET PRESET ³ ² Press. The display shows the current setting, for example: HEADSET PRESET ¯ · Note: The default setting is Press to toggle between ³ ² Press to save and exit. Dialog 4186 High...

  • Page 81: Hearing Aid Compatibility

    Press to save and exit. Hearing aid compatibility The telephone has a built-in inductive coupler for the hard-of- hearing. To use the telecoil in a hearing aid while telephoning, switch the hearing aid in its T position. Dialog 4186 High...

  • Page 82: Message Waiting Indication

    Via a switch it is possible to enable or disable programming of the function keys. When the switch is set in the Off position, programming is not possible (i.e. the memory content is locked). At the bottom side of your phone: Slide the switch to the required position. Dialog 4186 High...

  • Page 83: Accessories

    The Headset key lamp is turned on. Ï Í Press to terminate the headset call. Í z Make calls Press and dial the number. The Headset key lamp is turned on. Ï Í Press to terminate the call. Dialog 4186 High...
  • Page 84 Lift the handset. From handset to headset Í Press. The Headset key lamp is turned on. Replace the handset. Â From headset to handsfree Press. From handsfree to headset Í Press. The Headset key lamp is turned on. Dialog 4186 High...

  • Page 85: Installation

    • Modem or PC is plugged in “DATA PORT” Note: For headset servicing and replacement, contact your local service centre or retailer shop. To change cables: Use a screwdriver to unlock the stop, and remove the cable. Dialog 4186 High...

  • Page 86: Install Stands And Adapt Telephone

    Use the Designation Card Manager to make and print your own designation cards. The Designation Card Manager is included on the Telephone Toolbox CD for MD110 Communication System. For more information, please contact your Ericsson Enterprise certified sales partner. Dialog 4186 High...

  • Page 87: Wall Mounting

    Use a screwdriver to remove the handset hook. Turn the hook upside down and insert. Use a screwdriver to remove the two plastic covers. Drill wall holes according to measure. Mount screws according to measures and attach the phone. Dialog 4186 High...

  • Page 88: Placing The Telephone

    Do not use rough cloth, solvents or aggressive cleaning fluids. Any damages of the telephone, that are caused by non-observance of these instructions, are not part of the liability given by the manufacturer. Dialog 4186 High...

  • Page 89: Troubleshooting

    If that telephone is working properly, the problem is probably in your telephone, contact your system administrator. 5. Check for operational problems. If operational problems are found, the problem is in the telephone network, contact the local telephone service or the local telephone company. Dialog 4186 High...

  • Page 90: Glossary

    Abbreviated number or short number, used for making frequently used numbers faster to dial. Third party A third connection (person), which can be included in an ongoing two person conversation. The connection can be internal or external. Dialog 4186 High...

  • Page 91: Index

    Enable/Disable the Call Timer 79 Cleaning the telephone 88 External Follow-me 45 Common bell group 60 Common Speed Dialing numbers 23 Conference 33 Fault check list 89 Copyright 5 Flash time 77 Free Seating 12 Data communication 68 Dialog 4186 High...
  • Page 92 Placing the telephone 88 Last External Number Redial 19 Programming of ring signal 71 Last Number Redial 18 Refer Back 32 Mailbox 59 Ring signals 11 Make a call via the Phone book 35 Make calls 16 Dialog 4186 High...
  • Page 93 Programming of ring signal 71 Welcome 4 Set the number of programmable keys 76 When you receive a busy tone 19 Telephone ID 75 Write text and numbers 36 Short numbers 23 Silent ring 15 Speed Dialing 23 Dialog 4186 High...
  • Page 94 Ericsson is shaping the future of Mobile and Broadband Internet communications through its continuous technology leadership. Providing innovative solutions in more than 140 countries, Ericsson is helping to create the most powerful communication companies in the world. Ericsson Enterprise AB All rights reserved.

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