Ericsson Dialog 4106 Basic User Manual

Ericsson Dialog 4106 Basic User Manual

Analog telephones for ericsson md110 and mx-one telephony switch
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Dialog 4106 Basic/Dialog 4147 Medium
Analog Telephones for Ericsson MD110 and MX-ONE™ Telephony Switch
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User Guide

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Summary of Contents for Ericsson Dialog 4106 Basic

  • Page 1: User Guide

    Dialog 4106 Basic/Dialog 4147 Medium Analog Telephones for Ericsson MD110 and MX-ONE™ Telephony Switch User Guide Cover Page Graphic Place the graphic directly on the page, do not care about putting it in the text flow. Select Graphics > Properties and make the following settings: •...
  • Page 2 Title EN/LZT 103 69 R3A © Ericsson Enterprise AB 2006...
  • Page 3: Table Of Contents

    Call Forwarding ..........42 Absence Information (optional) ....... 54 Messages ............56 Group Features ..........62 Other Useful Features ........64 Settings ............68 Installation ............75 Troubleshooting ..........80 Glossary ............81 Index .............. 82 Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 4: Welcome

    Welcome Welcome Welcome to the user guide for the Ericsson Dialog 4106 Basic and Ericsson Dialog 4147 Medium. This guide describes the available features of the telephones when they are connected to Ericsson MD110 or Ericsson MX-ONE™ Telephony Switch. The functions and features available with these telephones are designed for easy use in all different telephone handling situations.
  • Page 5: Declaration Of Conformity

    No parts of this publication may be subject to alteration, modification or commercial use. Ericsson will not be liable for any damages arising from use of an illegal modified or altered publication.
  • Page 6: Important User Information

    Do not use a telephone (other than cordless type) during an electrical storm. Disposal of the product Your product should not be placed in municipal waste. Please check local regulations for disposal of electronic products. Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 7: Description

    Description Description Dialog 4106 Basic (bottom side) Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 8 Volume control Adjust the volume. Message Waiting switch Switch Message Waiting indication on or off. Also used to reverse the polarity in case of crossed line cables. See section “Settings” on page 68. Loudspeaker (beneath handset) Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 9 Use the DCM (Designation Card Manager) to make and print your own designation cards. DCM is included on the Enterprise Telephone Toolbox CD or it can be downloaded from: http://www.ericsson.com/enterprise/library/manuals.shtml For more information, please contact your Ericsson Enterprise certified sales partner. Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 10: Dialog 4147 Medium

    Description Dialog 4147 Medium (upper side) (bottom side) Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 11 See section “Settings” on page 68. b. In loudspeaker position, the Loudspeaker key activates the loudspaker. See section “Settings” on page 68. Prog On/Off switch Enable or disable the Program key. See section “Settings” on page 68. Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 12 Use the DCM (Designation Card Manager) to make and print your own designation cards. DCM is included on the Enterprise Telephone Toolbox CD or it can be downloaded from: http://www.ericsson.com/enterprise/library/manuals.shtml For more information, please contact your Ericsson Enterprise certified sales partner. Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 13: Tones And Signals

    Special dial tone Ringing tone or queue tone every 4 seconds Busy tone Congestion tone Number unobtainable tone Call waiting tone Intrusion tone Conference tone every 15 seconds (to all parties) Verification tone Warning tone, expensive route Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 14: Ring Signals

    Many markets use signals that are adapted for the local standards. If you get a signal that is not described or you cannot identify, ask your system administrator. Internal ring signal External ring signal Recall signal (Callback reminder) Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 15: Free Seating (Optional)

    To log off #11# Lift the handset. Dial. Replace the handset to finish the procedure. # 1 0 # Note: An earlier version of the Free Seating feature uses another procedure: To log off, dial Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 16: Incoming Calls

    On another extension You can answer a call to another extension from any phone in your office. Lift the handset and call the ringing extension. You receive busy tone. Press. Note: France, press ; Sweden, press Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 17: Do Not Disturb, Dnd

    When you activate DND, calls to your extension are not shown. *27# Outgoing calls can be made as usual. Dial to activate. Special dial tone. #27# Dial to deactivate. Replace the handset to finish activation/deactivation. Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 18: Parallel Ringing

    If you want to disable Parallel Ringing for one specific phone in the list only, follow the procedure for disabling the feature from this phone and enter its extension number. * 2 * Note: U.K., dial Number Replace the handset. Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 19 If you want to restore Parallel Ringing for one specific phone in the list only, follow the procedure for restoring the feature from this phone and enter its extension number. Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 20: Outgoing Calls

    (if optional feature Least Cost Routing is used in the system), keep waiting. Once a line becomes free, you will receive a dial tone. If a warning tone is heard, the selected line is marked “Expensive”. Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 21 12345678-1234. To wait for a new dial tone, you have to store a © pause before the extension number. Press. The phone number is dialed without the extension, in this example © 12345678. Press when the new dial tone is received. Now the extension number is dialed. Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 22: Number Presentation Restriction

    To make a call on a specific external line: Lift the handset. Dial. Dial the individual external line number and press. Dial the digit or digits to get an external line and the external number. Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 23: Last Number Redial

    Redial/Pause key at the proper place in the number. See section “Wait for dial tone” on page 21. Lift the handset. Press to redial the last dialed external number. * * 0 Note: Finland and Sweden, dial Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 24: When You Receive A Busy Tone

    You have to answer within eight seconds, otherwise the Callback service is cancelled. Lift the handset when you are called back. The system calls the external number. Note: Only one Callback can be activated on a busy external line. Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 25 Notes: The Call Waiting feature might be blocked for use on your extension (preprogrammed by your system administrator). If Call Waiting is not allowed you will continue to receive a busy tone. Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 26 The warning tone might be disabled for your system. The Intrusion feature might be blocked for use on your extension (preprogrammed by your system administrator). If Intrusion is not allowed you will continue to receive a busy tone. Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 27: Speed Dialing

    0–9 and use them as individual Speed Dialing numbers (if this feature is allowed). Note: In Finland, up to nine numbers, keys 1–9. To use: Lift the handset. – Dial and press the relevant digit. Note: Finland, dial – ); Sweden, dial – Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 28 Lift the handset. – Dial and press the selected digit. # 5 1 * Note: Finland, dial – Press and replace the handset. To erase all programmed numbers: #51# Lift the handset. Dial. Replace the handset. Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 29: Dial By A Function Key

    Message Waiting/2nd key before pressing the preprogrammed key. Program Program a directory number on the programmable keys. On the Dialog 4106 Basic phone: The Dialog 4106 has four keys for programming; the three programmable keys and the Message key. Notes:...
  • Page 30 Use the DCM (Designation Card Manager) to make and print your own designation cards. DCM is included on the Enterprise Telephone Toolbox CD or it can be downloaded from: http://www.ericsson.com/enterprise/library/manuals.shtml For more information, please contact your Ericsson Enterprise certified sales partner. Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 31 Use the DCM (Designation Card Manager) to make and print your own designation cards. DCM is included on the Enterprise Telephone Toolbox CD or it can be downloaded from: http://www.ericsson.com/enterprise/library/manuals.shtml For more information, please contact your Ericsson Enterprise certified sales partner. Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 32: Data Privacy

    Data privacy allows you to make a call without any disturbances, i.e. Intrusion. This feature is automatically cancelled when the call is finished. To order: Lift the handset. *41# z Dial and enter the number. Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 33 To open an extension for several calls: #73* Lift the handset. Dial. Enter authorization code and press. Verification tone. To lock an extension: *73* Lift the handset. Dial. Enter authorization code and press. Verification tone. Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 34 Enter authorization code and press. Verification tone. Dial the digit or digits to get an external line and the external number. To open your phone: #76* Lift the handset. Dial. Enter authorization code and press. Verification tone. Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 35 Dial the digit or digits to get an external line and the external number. To change your individual authorization code: *74* Lift the handset. Dial. Enter old authorization code and press. Enter new authorization code and press. Verification tone. Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 36: During Calls

    Press to switch between loudspeaker and handset. When the key lamp is lit, the other party´s voice can be heard on the loudspeaker. Note: You can adjust the volume, see section “Settings” on page 68. Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 37 You can adjust Ä Â the volume, see section “Settings” on page Press to end the call. From Monitoring to handset Lift the handset. Continue your conversation via the handset. Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 38 Press to return to the first call. Note: Sweden, press Refer Back Press to Refer back to the other party. The party you talk to is put on hold, the other party is connected. Note: Sweden, press Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 39: Call Waiting

    Replace the handset to finish the ongoing call. The waiting call is signalled on your phone. Lift the handset to answer the new call. Note: The Call Waiting feature might be blocked for use on your extension (preprogrammed by your system administrator). Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 40 When the conference leader leaves the conference, the conference will continue with the other included parties. The conversation is changed back to a normal two party connection when there are only two parties left. Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 41 To resume the call on your own extension: Lift the handset. To resume the call on another extension: Lift the handset. Call the extension where the call was put on hold. Press. Note: France, press ; Sweden, press Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 42: Call Forwarding

    Lift the handset. Dial. * 2 # Note: U.K., dial Replace the handset. Note: Diversion can also be ordered and cancelled from the answering position, use the same procedure as in section “Internal Follow-me” on page 45. Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 43 Note: Finland and Norway, dial Replace the handset. The incoming call is diverted after 3 signals. To cancel: #211# Lift the handset. Dial to cancel. # 6 1 # Note: Finland and Norway, dial Replace the handset. Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 44 Dial to order. * 6 7 # Note: Finland and Norway, dial Replace the handset. To cancel: #212# Lift the handset. Dial to cancel. # 6 7 # Note: Finland and Norway, dial Replace the handset. Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 45: Internal Follow-Me

    Press and enter the Diversion number. Press and replace the handset. Calls are diverted to the answering position. Note: Internal Follow-me must be ordered from your own extension before you can redirect from answering position. Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 46: External Follow-Me

    *22# z Lift the handset. Dial and enter the digit or digits to get an external line and enter the external number. Press and replace the handset. Cancel #22# Lift the handset. Dial. Replace the handset. Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 47 Contact your system administrator for more information. When out of the office, the feature Direct Inward System Access (DISA) can be used, if available in your system. How to use DISA is described in this section. Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 48 If Voice Mail is included in the activated profile, always update your greeting with absence information. To cancel from your office phone #10# Lift the handset. Dial. Replace the handset. Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 49 Note: When another party is included in the activated profile, a colleague or an operator, etc., always remember to inform about your absence. If Voice Mail is included in the activated profile, always update your greeting with Absence Information. Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 50 Note: If a profile handling application is connected to your system, you can edit profiles via your Intranet. See separate instructions for the application. Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 51 If your system admits 1–5 personal profiles, design the different profiles to fit your most frequently used positions. Make sure you use as few answering positions as possible for each profile. Profile examples: – In office – At home – Traveling – Absent/not reachable Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 52 Voice Mail * Examples: Desk, Cordless, Mobile, External, Voice Mail, Operator, etc. Profile 2 At home Search Type of telephone or Ring time order Answering position* Telephone number (seconds) External 222222 Mobile 0706666666 Voice Mail Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 53: Setting Form For Search Profiles

    Telephone number (seconds) Profile 4 ......Search Type of telephone or Ring time order Answering position* Telephone number (seconds) Profile 5 ......Search Type of telephone or Ring time order Answering position* Telephone number (seconds) Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 54: Absence Information (Optional)

    Press and enter the date (MMDD) or time (HHMM) of your return. Notes: If no return time or date is needed, this step can be skipped. The order in which the date is stated is system dependent. Press and replace the handset. Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 55 Dial the extension number and press. Note: If the special dial tone is received, the authorization code for the other extension is required. Add the code and press before replacing the handset. Replace the handset. Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 56: Messages

    A call is initiated to the extension that requested Message Waiting. Cancel MMW at your own extension #31# Lift the handset. Dial. Replace the handset. Order MMW to another extension *31* Lift the handset. Dial. Dial the extension number. Press and replace the handset. Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 57 Messages Cancel MMW to another extension #31* Lift the handset. Dial. Dial the extension number. Press and replace the handset. Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 58 See “Diversion” on page 42 when there is no answer (procedure with code 211). When incoming calls get a busy tone: See “Diversion” on page 42 when caller receives a busy tone (procedure with code 212). Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 59 If you are asked to enter your security code (if the phone you are using has a mailbox of its own): Press. Dial your mailbox number. (normally your office extension number) Enter your security code (if required). Follow the recorded instructions. Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 60 Press. Dial the mailbox number. (normally the office extension number of the other person) Enter the security code of the other person (if required). Follow the recorded instructions. Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 61 Recorded instructions ask you to press different digits in order to listen to callers’ messages, record your own greetings, change your password or exit your mailbox, etc. The following diagram gives an overview of the mailbox system and the digits to be used. Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 62: Group Features

    Finland and Sweden, press Common bell group Calls are signalled on a common bell. Lift the handset. Press to answer. Note: Finland and Sweden, press Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 63: Group Hunting

    Dial the extension number of the new anwering position. Press and replace the handset. To cancel the Diversion: #24* Lift the handset. Dial. Dial the number of the group that has been diverted. Press and replace the handset. Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 64: Other Useful Features

    Press and replace the handset to put the call on hold. Dial. * 7 1 * Note: Finland and Norway, dial Dial the account code and press. Dial tone. Lift the handset to resume the call put on hold. Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 65: Night Service

    Answer the call in the normal way. Universal Night Service All incoming calls to the operator are transferred to a universal signalling device, e.g. the common bell. Answer the call as descibed in section “Common bell group” on page 62. Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 66: Hot Line

    To be used e.g. as alarm phone, door phone etc. Emergency mode In the event of an emergency, the operator can set the exchange into Emergency mode, during which only preprogrammed extensions are permitted to make calls. Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 67: Disa = Direct Inward System Access

    Dial the external number. With individual Authorization Code Call the DISA feature at your office. *75* Dial tone. Dial. Dial the Authorization Code and press. Dial your own extension number and press. Dial tone. Dial the external number. Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 68: Settings

    Adjust the handset listening volume when the handset is off hook. • Adjust the headset listening volume when the headset is activated. • Adjust the loudspeaker volume when dial tone is heard via the ì loudspeaker. Press to change the volume. Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 69: Programming The Ring Signal

    Please note also that you will not hear the ring signal during ¥ programming. Press. The selected ring character is stored. Replace the handset to finish the procedure. Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 70 Digit (character) Repetition rate 1 time 2 times 4 times 6 times 10 times î Note: Default setting is digit 0. Program Press. The selected ring character is stored. Replace the handset to finish the procedure. Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 71 Switch off/on ring signal: Lift the handset. î Wait for the dial tone. Program Press. Press. Press. î 0=Off and 1=On. Default setting is digit 1. Program Press. Replace the handset to finish the procedure. Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 72: Hearing Aid Compatibility

    When the switch is set in the Off position, no programming is possible (i.e. the memory content is locked). On the bottom side of your phone: Slide the switch to the required position. Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 73 The following headset features are available:  Answer calls Press to answer. Ä Â Press to end the call. Make calls  With the handset on hook. Press. Dial the number. Ä Â Press to end the call. Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 74: Flash Time

    Change flash time: Lift the handset. î Wait for the dial tone. Program Press. Press. Press. î 0=100 ms and 1=600 ms. Default setting is digit 0. Program Press. Replace the handset to finish the procedure. Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 75: Installation

    Note: The headset and the data port connections are for use with the Dialog 4147 phone only. For headset servicing and replacement, contact your local service centre or retailer shop. To change cables: Use a screwdriver to unlock the stop, and remove the cable. Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 76: Install Stands And Adapt Telephone

    Installation Install stands and adapt telephone Position high Position low Press to fasten stand Release to remove stand Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 77: Install Card

    Use the Designation Card Manager to make and print your own designation cards. DCM is included on the Enterprise Telephone Toolbox CD or it can be downloaded from: http://www.ericsson.com/enterprise/library/manuals.shtml For more information, please contact your Ericsson Enterprise certified sales partner. Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 78: Wall Mounting

    Use a screwdriver to remove the handset hook. Turn the hook upside down and insert. Use a screwdriver to remove the two plastic covers. Drill wall holes according to measurements given here. Place screws according to measurements and mount the phone. Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 79: Placing The Telephone

    Do not use rough cloth, solvents or aggressive cleaning fluids. Any damages of the telephone, that are caused by non-observance of these instructions, are not part of the liability given by the manufacturer. Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 80: Troubleshooting

    If that telephone is working properly, the problem is probably in your telephone, contact your system administrator. 5. Check for operational problems. If operational problems are found, the problem is in the telephone network, contact the local telephone service or the local telephone company. Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 81: Glossary

    Abbreviated number or short number, used for making frequently used numbers faster to dial. Third party A third connection (person), which can be included in an ongoing two person conversation. The connection can be internal or external. Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 82: Index

    Headset 73 Dial by a function key 29 Hearing aid compatibility 72 DISA = Direct Inward System Access 67 Hold 41 Disposal of the product 6 Hot line 66 Diversion 42 Do not disturb, DND 17 Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 83 Outgoing Calls 20 Dial by a function key 29 Wall mounting 78 Last External Number Redial 23 Warranty 5 Last Number Redial 23 Welcome 4 Make calls 20 When you receive a busy tone 24 Outgoing calls Dialog 4106 Basic/Dialog 4147 Medium...
  • Page 84 Ericsson is shaping the future of Mobile and Broadband Internet communications through its continuous technology leadership. Providing innovative solutions in more than 140 countries, Ericsson is helping to create the most powerful communication companies in the world. Ericsson Enterprise AB All rights reserved.

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