Ericsson 4422 User Manual

Businessphone communication platform

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Page 1: User Guide
• • • • This text should then be hidden. Dialog 4422 IP Office BusinessPhone Communication Platform Width: 15,4 cm (Important!) Height: 11,2 cm (May be smaller) Top: 5,3 cm (Important!) Left: -0,3 cm (Important!)
Page 3: Table Of Contents
Other Useful Features ... 69 Settings ... 75 Accessories ... 91 Add Microsoft Outlook Contacts ... 96 Web Server ... 98 Useful Hints ... 107 Glossary ... 108 Installation ... 110 Troubleshooting ... 119 Index ... 120 BusinessPhone – Ericsson Dialog 4422 IP Office...
Page 4: Welcome
Welcome Welcome Welcome to the User Guide for the Dialog 4422 IP Office in the BusinessPhone Communication Platform from Ericsson. The BusinessPhone Communication Platform consists of BusinessPhone Compact, BusinessPhone 50, BusinessPhone 128i and BusinessPhone 250. The features described in this User Guide are related to version 8.0 or higher of the BusinessPhone Communication Platform.
Page 5: Declaration Of Conformity
No parts of this publication may be subject to alteration, modification or commercial use. Ericsson will not be liable for any damages arising from use of an illegal modified or altered publication.
Page 6: Important User Information
• Do not use the telephone to report a gas leak in the vicinity of the leak. • Do not spill liquid of any kind on the product or use the equipment near water, for example, near a bathtub, washbowl, and kitchen sink, in a wet basement or near a swimming pool.
Page 7: Disposal Of The Product
BusinessPhone – Ericsson Dialog 4422 IP Office • The handset may attract and retain small metal objects in the earcap region. The phone can be powered either from the LAN or from a 24 V AC/ AC plug-in power adapter.
Page 8: Description
Description Description BusinessPhone – Ericsson Dialog 4422 IP Office...
Page 9 BusinessPhone – Ericsson Dialog 4422 IP Office Display Flexible graphical two-line display. See section Information” on page 12. Settings To switch the phone into Settings mode. See section “Settings” on page 75. Programmable keys To store numbers, program functions. Can be programmed as dial by name keys, function keys, etc.
Page 10 Message indication key. Press the key to retrieve the message. See section “Access the Mailbox” on page 57. Key Panel (optional, Dialog 4422 v. 2 only) The extra key panel has 17 programmable keys. See section panel” on page 91. Microphone (optional, Dialog 4422 v. 2 only) Used for handsfree conversation.
Page 11: Hidden Key Functions
Ö Ô Õ Ô BusinessPhone – Ericsson Dialog 4422 IP Office Hidden key functions As described above, the keys numbered 8, 9 and 11 have some hidden functions that are not shown on the keys. Only the standard symbols are shown (Volume, Loudspeaker and C).
Page 12: Display Information
’Incoming...’. If a name is available to the external caller‘s number in your system, it is also shown on the display. (Please contact your system administrator whether the feature ’Name presentation for external calls’ is available in your system). BusinessPhone – Ericsson Dialog 4422 IP Office...
Page 13: Display Symbols
BusinessPhone – Ericsson Dialog 4422 IP Office Display symbols Level bar Indicates the ringing volume, handset/headset volume Scroll bar If a list in the Settings menu is too long to be shown in the display, a scroll bar appears as an indicator.
Page 14: Menu Structure
**) This menu is set to view-only. Modifications can only be performed by the system administrator. ***) Only available for Dialog 4422 v. 2 phone. Note: Since the Dialog 4422 IP Office can be used in different networks, some functions might not be supported by your system.
Page 15: Verification Tone
(Sent to all parties during Intrusion) Internal ringing signal External ringing signal Automatic Callback signal BusinessPhone – Ericsson Dialog 4422 IP Office Tones & Signals Tones are audible in the handset. - repeated after 4 s Ringing signals are emitted from the phone.
Page 16: Start The Phone - Log On/Off
This procedure will also clear the Call list. After the procedure you must log on again to use the phone. Press simultaneously for at least one second to reset the phone. BusinessPhone – Ericsson Dialog 4422 IP Office...
Page 17: Startup Procedure
BusinessPhone – Ericsson Dialog 4422 IP Office Start the Phone Startup procedure All the system settings for your IP phone must be set by the system administrator before you can use the phone. Connect the phone to the local network.
Page 18 If your user identity and password are accepted, the phonecontinues with the startup procedure. Note: If your user identity and password are not accepted, contact your system administrator. BusinessPhone – Ericsson Dialog 4422 IP Office “Entering letters and numbers” on...
Page 19 BusinessPhone – Ericsson Dialog 4422 IP Office Continued startup procedure The display shows: Use administrator mode to change IP settings (x) The x indicates a timer counting down seconds. If no key is pressed during this time, “no change” is selected automatically.
Page 20: Update Software
If a power failure occurs, the software must be downloaded again. If you want to continue to use the previously stored settings: Press to use the current version of the software (=No). BusinessPhone – Ericsson Dialog 4422 IP Office...
Page 21: Log On
Â Â BusinessPhone – Ericsson Dialog 4422 IP Office Log on The following options exist: You are allowed to log on and log off the phone. This is the most common option. The telephone is always logged on with a default number. You cannot log on or off.
Page 22 The password is obtained from the system administrator and can only be changed by the administrator. Enter your password. Telephone version note: For Dialog 4422 v. 2 phone the password can be entered with letters or numbers,, see section “Entering letters and Press to log on.
Page 23 If a password is requested: Enter your password. (The Minus key is used to remove a wrong entry.) Telephone version note: For Dialog 4422 v. 2 phone the password can be entered with letters or numbers,, see section “Entering letters and Press to log on.
Page 24: Entering Letters And Numbers
A-Z. Press (-) to correct a wrong entry. For the Dialog 4422 v. 2 phone, a square is shown around the available characters. If you for example press 9, the following character options are shown on the display...
Page 25: Log Off
í Â BusinessPhone – Ericsson Dialog 4422 IP Office Log off Press to log off. Press and hold the key for at least one second. Log off? The text is displayed. Press to confirm (within four seconds). The Log on menu is displayed.
Page 26: Incoming Calls
Lift the handset to accept the call. Handsfree (Dialog 4422 v. 2 phone only). Press without lifting the handset. Press without lifting the handset. You are connected via the loudspeaker and microphone. Press to terminate a handsfree call. BusinessPhone – Ericsson Dialog 4422 IP Office...
Page 27: Answer A Second Call
BusinessPhone – Ericsson Dialog 4422 IP Office To another extension (Call pick-up) You can answer a call to another extension from any phone in your office. Call the ringing extension. You receive busy tone. Press. Note: The number for answering calls to another extension...
Page 28: Outgoing Calls
(if supported by the network). Lift the handset. Note: For faster calling, see sections Abbreviated Numbers” on page 32 and “Dial-by-Name” on page 32. Replace the handset or press to end the call. BusinessPhone – Ericsson Dialog 4422 IP Office “Common...
Page 29 Ô Ö Â Line í BusinessPhone – Ericsson Dialog 4422 IP Office Handsfree (Dialog 4422 v. 2 phone only). Press without lifting the handset. Enter the internal or external number. When the call is established, you will be connected to the other party via the loudspeaker and microphone.
Page 30: Last External Number Redial
You have to answer within eight seconds, otherwise the Callback service is cancelled. Lift the handset when you are called back. The requested extension is called automatically. BusinessPhone – Ericsson Dialog 4422 IP Office “Alternative Programming for Intrusion” on...
Page 31: Busy Extension
BusinessPhone – Ericsson Dialog 4422 IP Office Busy Extension You call an extension and receive busy tone. Camp-on You can notify a busy extension of your call by sending a call waiting tone (if this function is allowed). Press to camp-on.
Page 32: Abbreviated Numbers
Stored numbers can consist of a maximum of 24 digits. For programming them, see chapter page 75. To use the function or call the number, just press the key. Press to make a call (pre-programmed). BusinessPhone – Ericsson Dialog 4422 IP Office “Programmable Keys” on...
Page 33: Individual Abbreviated Numbers
** *51* BusinessPhone – Ericsson Dialog 4422 IP Office Individual Abbreviated Numbers You can program and activate your most frequently used external numbers on the digit keys Note: To program individual abbreviated numbers, your extension has to be authorized by the system administrator.
Page 34 Press the Speaker key or lift the handset to make the call. Note: To learn more about how to enter characters, see section “Entering letters and BusinessPhone – Ericsson Dialog 4422 IP Office Contacts” on page 96. numbers” on page 24.
Page 35: Call List
Ô Call List ì BusinessPhone – Ericsson Dialog 4422 IP Office Call List The phone keeps a Call List with up to 50 entries that includes missed calls, incoming calls, outgoing calls and answered calls. Note: If a power failure occurs, the list is cleared.
Page 36 Outgoing Calls í Ô Call List Remove a list entry Press to remove the shown entry from the Call List. Exit the Call List Press to exit the Call List. BusinessPhone – Ericsson Dialog 4422 IP Office...
Page 37: During Calls
Â BusinessPhone – Ericsson Dialog 4422 IP Office During Calls The BusinessPhone Communication Platform allows you to handle calls in many different ways. You can switch between handset and monitoring, mute the microphone, make an inquiry, transfer the call, establish a conference or put the call on hold to perform other tasks.
Page 38: From Handset To Handsfree
Press to end the call. From handsfree to handset (Dialog 4422 v. 2 phone only). You have an ongoing handsfree conversation. Lift the handset. Conversation via the handset. Continue your conversation via the handset. BusinessPhone – Ericsson Dialog 4422 IP Office “Handset...
Page 39: Refer Back
Line Ô 1 Õ Line BusinessPhone – Ericsson Dialog 4422 IP Office Mute You have an ongoing conversation. Press to switch the microphone on or off. When the lamp is lit, the person on the line will not be able to hear the conversation in your room.
Page 40: Transfer To A Busy Extension
(if Camp-on is allowed). Callback You are called back if you have transferred an external call and the other extension has not answered the call within a certain time. Your telephone will ring again. BusinessPhone – Ericsson Dialog 4422 IP Office...
Page 41: Call Waiting
Ö Line Ö Ô 3 Line BusinessPhone – Ericsson Dialog 4422 IP Office Call Waiting If you hear the Call Waiting tone during an ongoing conversation, another person is trying to contact you. Press. The ongoing call is terminated and the waiting call will be signalled on your phone.
Page 42: Common Hold
Press again to retake the call that has been put on hold. Pick-up on another extension: Enter the number of the extension that put the call on hold. Press. BusinessPhone – Ericsson Dialog 4422 IP Office...
Page 43: Send Message
To send a Call Me message. Press to send. Voice message To send a Voice message. Press and speak. Press to play-back and listen to your recording. Press and speak to re-record. Press to send. BusinessPhone – Ericsson Dialog 4422 IP Office...
Page 44: Diversion When Your Extension Is Busy
If your extension is busy and you receive an incoming call (internal or external), your system administrator can program your extension to automatically divert the call to a pre-programmed diversion address. BusinessPhone – Ericsson Dialog 4422 IP Office (Diversion when your extension is Fixed Diversion,...
Page 45: Fixed Diversion
*21# í #21# í BusinessPhone – Ericsson Dialog 4422 IP Office Diversion when your extension is not active If your extension is not active (logged off) your system administrator can program it to automatically divert calls to a pre-programmed diversion address.
Page 46: Individual Diversion
Note: An Individual Internal Diversion cannot be activated if an Individual External Diversion is already activated. Cancel Internal Diversion Press to cancel the diversion. Verification tone. Press to finish the procedure. New incoming calls will be signalled on your phone again. BusinessPhone – Ericsson Dialog 4422 IP Office...
Page 47: Cancel External Diversion
*22* í #22# í BusinessPhone – Ericsson Dialog 4422 IP Office Program and activate External Diversion Divert your calls to a new external diversion address: Note: To use the external diversion function, your extension has to be authorized by the system administrator.
Page 48: Re-Activate External Diversion
Press to activate the programmed External Diversion. Verification tone. You can make outgoing calls as usual. A special dial tone and the display indication reminds you that call forwarding is active. Press to finish the procedure. BusinessPhone – Ericsson Dialog 4422 IP Office...
Page 49: Activate Follow-Me
*21* í #21* í BusinessPhone – Ericsson Dialog 4422 IP Office Follow-me If you are in another room, you can still answer your calls by forwarding them to where you are. To activate Follow-me, Individual Internal Diversion must be active on your telephone.
Page 50: Bypass Call Forwarding
Note: To use this function, your extension has to be authorized by the system administrator. Press. Enter extension number. Press. You will be connected to the specified extension, regardless of which type of Call Forwarding the called extension has activated. BusinessPhone – Ericsson Dialog 4422 IP Office...
Page 51: Absence Information
BusinessPhone – Ericsson Dialog 4422 IP Office Absence Information If you are not in the office for a certain period of time (e.g. meeting, vacation, lunch, illness), this feature allows you to inform your callers why you are absent. External callers will be routed to the operator who also has access to your absence info.
Page 52: Enter Information
Internal callers receive the information on the display (or as spoken information to callers without a display phone). External callers will be routed to the operator who also has access to your absence info. Press to finish the procedure. BusinessPhone – Ericsson Dialog 4422 IP Office...
Page 53: Voice Information
*23* 0627 í *23* í BusinessPhone – Ericsson Dialog 4422 IP Office Pre-defined text example: Vacation, back June 27 Press. Enter code. Enter month and day. Press. Information active. Press to finish the procedure. 5 VACATION BACK Jun 27 Voice information Press to enter information mode.
Page 54: Change Information
Use saved information When the information is switched off: Press to activate saved information. Information is active. Press to finish the procedure. Erase information Press to erase an active information. Press to finish the procedure. BusinessPhone – Ericsson Dialog 4422 IP Office...
Page 55: Mailbox System
*21* í BusinessPhone – Ericsson Dialog 4422 IP Office Mailbox System While you are away from the office, callers can leave messages in your mailbox. You are also able to configure your mailbox with your personal greeting, see section page 59.
Page 56 New incoming calls will be signalled on your phone again. Note The mailbox is still active if is defined as pre- programmed diversion address for the feature when there is no answer busy. BusinessPhone – Ericsson Dialog 4422 IP Office Diversion Diversion when your extension...
Page 57: Access The Mailbox
Ô Õ Message BusinessPhone – Ericsson Dialog 4422 IP Office Access the Mailbox The following mailbox functions can be accessed from your own extension, any other internal extension or from an external position (e.g. mobile phone) • Listen to available messages •...
Page 58: Listen To Your Messages
• store message • play next message • erase message Note: Voice messages will be heard. “Call me” messages will call the sender (these messages cannot be stored). Press to finish the procedure. BusinessPhone – Ericsson Dialog 4422 IP Office...
Page 59: Change Your Personal Greeting
í BusinessPhone – Ericsson Dialog 4422 IP Office Forward a Voice Message A copy of your received voice messages (in the individual mailbox) can be forwarded to other mailbox numbers (individual or common). When you forward a voice message (heard or stored) to an individual mailbox, the mailbox number is the same as the extension number.
Page 60: Outcall (External) Notification
You acknowledge the notification via your password (has to differ from the default value 0000). See section Password” on page 62 to select a new password. You have full access to the mailbox system. BusinessPhone – Ericsson Dialog 4422 IP Office “Send “Change...
Page 61 í BusinessPhone – Ericsson Dialog 4422 IP Office • Notification without mailbox access: You get a short voice announcement informing you that someone has left a message for you. You acknowledge the notification by pressing any key. You have to call back the mailbox system to retrieve the message.
Page 62: Change Password
Change the password via the telephone Press to select a new password. Enter your present password. The default password is 0000. Press. Enter your new password. Press. Verification tone. Press to finish the procedure. BusinessPhone – Ericsson Dialog 4422 IP Office...
Page 63: Dictaphone Function
The maximum recording time is four minutes and 15 seconds. Select options below: Press to play-back. Press and speak to re-record. Press to stop the recording and save the message. í Press to finish the procedure. BusinessPhone – Ericsson Dialog 4422 IP Office...
Page 64: Key System
Press a free Line key (pre-programmed). Dial the desired number. If you make external calls in this way, you do not have to dial the digit(s) for external call access first. BusinessPhone – Ericsson Dialog 4422 IP Office...
Page 65: Supervision/Telephone Attendance
Ô Michael Ô Michael BusinessPhone – Ericsson Dialog 4422 IP Office Supervision/Telephone Attendance A Function key can also be programmed for Supervision and handling calls for a group of extensions. If a Supervision/ Attendance key is programmed on your telephone, you are able to...
Page 66: Group Call-Pick-Up
Note: You can also place the Common Bell pick-up code on a programmable key. Group Hunting Your telephone can be included in one or several hunt groups. In a hunt group all members are represented with one common directory number. 16 hunt groups can be programmed, each containing 1 to 20 members.
Page 67: Answer Calls
í *28* í BusinessPhone – Ericsson Dialog 4422 IP Office Incoming calls to the hunt group are directed to free extensions in the group. The hunt order within the group can be changed to suit your needs. If all members of the hunt group are busy, an incoming call is being queued.
Page 68 Enter the hunt group number. Please ask your system administrator for the configured number. Press. Press to finish the procedure. 07:30 am 12 Nov 2003 PBX GRP . LOGGED OUT Press. Press to finish the procedure. BusinessPhone – Ericsson Dialog 4422 IP Office...
Page 69: Tandem Configuration
*28# BusinessPhone – Ericsson Dialog 4422 IP Office Other Useful Features By using these features your productivity will be increased, e.g. you can set reminders for important meetings, place the cost for external calls on separate accounts, listen to music via the loudspeaker and much more...
Page 70 Press. Enter Reminder time and press. (00-23) hour + (00-59) minute. Press to finish programming. When the Reminder time is reached, your phone rings with recall signal. BusinessPhone – Ericsson Dialog 4422 IP Office...
Page 71: Cancel Reminder
#32# í Ö Ô Line BusinessPhone – Ericsson Dialog 4422 IP Office Cancel Reminder Press to cancel all settings. Press to finish the procedure. Doorphone The Doorphone is used to monitor the admission to your company, i.e you can open the doorlock from your phone.
Page 72: Direct Inward System Access (Disa)
Use the External Diversion function. Procedure, see section “Call Forwarding” on page 44. Note: If you program a new diversion address, remember to reset it when you return to your office. BusinessPhone – Ericsson Dialog 4422 IP Office “Account...
Page 73: Account Number
BusinessPhone – Ericsson Dialog 4422 IP Office Account Number An Account Number can be entered to debit telephone costs to different accounts. Depending on the system configuration the Account Number has to be entered from a Verified Account Number list (predefined) or you can invent your own Account Number.
Page 74: Least Cost Routing
Enter the digit(s) for external line access and the desired public number. Note: Which digit to press for external line access depends on the configuration of the system. You can also place the LCR code on a programmable key. BusinessPhone – Ericsson Dialog 4422 IP Office...
Page 75: Settings
Ô Settings BusinessPhone – Ericsson Dialog 4422 IP Office Settings In order to satisfy your personal needs, the BusinessPhone Communication Platform and your IP telephone are equipped with many options for an individual configuration. The following settings and programmable functions are available when you have logged on to your IP telephone: •...
Page 76 Internal directory number, function code or line access code + public number. Press to store the entered number. Wait until the following display will be shown again. Programmable Keys Press the key to program BusinessPhone – Ericsson Dialog 4422 IP Office Server” on page 98.
Page 77 í Õ Ô Settings BusinessPhone – Ericsson Dialog 4422 IP Office Press to return to the main Settings menu. Press to exit the Settings mode. Note: You can remove the transparent cover for writing the names beside the keys, see section page 112.
Page 78: Ring Signal Tone Character
Press a digit to select a new character (0-9). The phone rings with the chosen character. Press to store the selected character. Press to return to idle mode. If you want to return to the previous menu, press the C-key. BusinessPhone – Ericsson Dialog 4422 IP Office...
Page 79: Time Format
Â Ô Õ Settings BusinessPhone – Ericsson Dialog 4422 IP Office Time Format You can change the way the time (format) is presented in the display. The time can be shown in 24 or 12 hour clock mode. Press to enter the Settings menu.
Page 80: Date Format
Press + or - until the Time & date option is selected. Press. Time Format Date Format The display shows the available configuration options with the Time Format option selected. BusinessPhone – Ericsson Dialog 4422 IP Office Example 22 02 2003 22 Feb 2003 Th 22 Feb 2003 030222...
Page 81 Â ì Â Õ Ô Settings BusinessPhone – Ericsson Dialog 4422 IP Office Press + or - until the Date Format option is selected. Press. The current date format is selected and the radio button is checked. 27 11 2003 27 Nov 2003 Press + or - until the desired format is selected.
Page 82: Set The Time
Enter new time: HH:MM (17:15) Enter the new time (HH:MM). Press to store the entered time. Press to return to idle mode. If you want to return to the previous menu, press the C-key. BusinessPhone – Ericsson Dialog 4422 IP Office...
Page 83: Set The Date
Â Â Õ Ô Settings BusinessPhone – Ericsson Dialog 4422 IP Office Set the Date The menu for setting the date is only available if no time server is installed in your system. Press to enter the Settings menu. The display shows the first two configuration options:...
Page 84 Press + or - until the desired language is selected. Press to store the selected language. The display language is changed. Press to return to idle mode. If you want to return to the previous menu, press the C-key. BusinessPhone – Ericsson Dialog 4422 IP Office...
Page 85: Display Contrast
ì Â í Ô Õ Settings BusinessPhone – Ericsson Dialog 4422 IP Office Display contrast The display contrast can be changed. Change the contrast on the display Press Press + or - until the Display Contrast option is selected. Press.
Page 86: Option Unit
Note: The menu key Cancel can be used to leave the menu without saving the changes. Press to store the selected function (see display). Press to return to the previous menu. Press to return to idle mode. BusinessPhone – Ericsson Dialog 4422 IP Office...
Page 87: Handset And Loudspeaker Volume
ì Ô Settings ì BusinessPhone – Ericsson Dialog 4422 IP Office Handset and Loudspeaker Volume Use the Volume keys to change the volume of the handset or loudspeaker during a call. Adjust the handset listening volume when the handset is off hook.
Page 88: Ring Signal Volume
Note: The volume will return to the default level in case of a power failure. Mute Ring Signal You can suppress the ring signal for an incoming call. Press to suppress the ring signal. The ring signal is switched off for the current call. BusinessPhone – Ericsson Dialog 4422 IP Office...
Page 89: Network Settings
É BusinessPhone – Ericsson Dialog 4422 IP Office Silent Ringing If you do not want to be disturbed by the ring signal but still want to be able to answer an incoming call, you can switch off the ring signal. Incoming calls are only indicated by a flashing line lamp and display information.
Page 90: Alternative Programming For Camp-On, Automatic Callback, Call Pick-Up, Intrusion
Camp-on Automatic Callback Call pick-up (Answer calls to another extension) Intrusion BusinessPhone – Ericsson Dialog 4422 IP Office Austria, Belgium, Brazil, Denmark, Germany...
Page 91: Accessories
Use the DCM (Designation Card Manager) to make and print your own key panel designation cards. DCM is included on the Enterprise Telephone Toolbox CD or it can be downloaded from: http://www.ericsson.com/enterprise/library/manuals.shtml For more information, please contact your Ericsson Enterprise certified sales partner. BusinessPhone – Ericsson Dialog 4422 IP Office...
Page 92: Headset (Optional)
Line key instead of the Headset key. See section “Headset Preset” on page 94. Press to terminate the call. From headset to handset Lift the handset. BusinessPhone – Ericsson Dialog 4422 IP Office “Install Cables” on page 110.
Page 93 Í Â Â Í Í Â Í BusinessPhone – Ericsson Dialog 4422 IP Office From handset to headset Press. The Headset key lamp is turned on. Replace the handset. Headset with Group Listening (Dialog 4422 v. 1 phone only). Press to toggle between headset with or without Group Listening.
Page 94: Headset Preset
Press and hold for at least 4 seconds. A short acknowledging tone signal is heard. To check the current preset settings: Press. Either the Loudspeaker or Headset key lamp is turned on, indicating the current preset settings. Press. BusinessPhone – Ericsson Dialog 4422 IP Office...
Page 95: Headset Volume
(optional)” on page 115. Use the Designation Card Manager to make and print your own card for the pull-out leaf. The Designation Card Manager is included on the Telephone Toolbox CD for the BusinessPhone Communication Platform. BusinessPhone – Ericsson Dialog 4422 IP Office...
Page 96: Add Microsoft Outlook Contacts
Click on Install My Dialog 4000 Contacts now installation. When the installation is complete the My Dialog 4000 Contacts icon is added to your desktop. BusinessPhone – Ericsson Dialog 4422 IP Office ® ® Outlook contacts to to start the...
Page 97 Add>> Save Exit BusinessPhone – Ericsson Dialog 4422 IP Office Add Microsoft Outlook contacts Start “My Dialog 4000 Contacts” on your PC. Enter your phone number, password and IP address. The default password is Welcome. To find your IP address, see section “Menu...
Page 98: Web Server
You can access your IP phone from a PC web browser to edit the telephone data. The available data depends on which telephone version (Dialog 4422 v. 1 or Dialog 4422 v. 2) you are using. • Contacts (Dialog 4422 v. 2 phone only): Add, change or delete entries in Contacts.
Page 99 ì Â Õ Ô Settings BusinessPhone – Ericsson Dialog 4422 IP Office Read Out the IP-Address of the Web Server Before you can access the web server, you need to find out the IP address through your telephone display. Press.
Page 100: Access The Web Server
Note: If you had to enter a password when you logged on to the phone, you must use this password instead (Dialog 4422 v. 2 phone). This password is then also the web server password. Change the web server password to your own personal password.
Page 101 BusinessPhone – Ericsson Dialog 4422 IP Office Click. On the left-hand side, a menu is displayed with the following options: • User´s name in display (Dialog 4422 v. 1 phone only) • Contacts (Dialog 4422 v. 2 phone only) • Call List •...
Page 102 Click to save the name and number in Contacts. Click to delete the name and number from Contacts. Click to return to the Contacts menu without making any changes. Delete all Contacts entries Click. BusinessPhone – Ericsson Dialog 4422 IP Office Server” on page 100.
Page 103 Click to delete the name and number from the Call List. Call Click to call the number. Back Click to return to the Call List menu without making any changes. Delete all Call List entries Delete call list Click. BusinessPhone – Ericsson Dialog 4422 IP Office...
Page 104: Change Web Server Password
Move the cursor to the next field and enter the new password again. Note: The password is case sensitive! Click to confirm. Click to exit. Click any menu to continue. BusinessPhone – Ericsson Dialog 4422 IP Office Server” on page 100.
Page 105 Click to store the changes. Delete the current programming Delete Click to delete the current programming. Exit the key programming dialog. Back Click to exit without making changes and to go back to the key selection. BusinessPhone – Ericsson Dialog 4422 IP Office...
Page 106 The current tone character is displayed.. Enter a new character. Click to apply. The phone rings with the chosen character. Click to exit. Click any menu to continue. BusinessPhone – Ericsson Dialog 4422 IP Office Server” on page 100. Server” on page 100.
Page 107: Useful Hints
BusinessPhone – Ericsson Dialog 4422 IP Office Useful Hints Connections Between External Lines With your BusinessPhone, you can establish an external call diversion or a conference with more than one external party or transfer an external call to another external destination (e.g.
Page 108: Glossary
This is useful for letting urgent calls through to an extension where diversion is active. See section “Call Forwarding” on page 44. Extension All telephones connected to the PBX have a unique internal number (up to 8 digits). BusinessPhone – Ericsson Dialog 4422 IP Office...
Page 109 To switch the microphone temporarily off. See section “During Calls” on page 37. BusinessPhone – Ericsson Dialog 4422 IP Office Password (System) A four-digit code needed to e.g. retrieve messages from the mailbox system or to enter the DISA system. You can set your own Password.
Page 110: Install Cables
PC can be connected to "PC" to be connected to the network via the phone. Change cables To remove a cable, use a screwdriver to unlock the stop. BusinessPhone – Ericsson Dialog 4422 IP Office Handset cable to the right...
Page 111: Install Stands And Adapt Telephone
Installation Install Stands and Adapt Telephone Position high Position low Release to remove stand Press to fasten stand BusinessPhone – Ericsson Dialog 4422 IP Office...
Page 112: Install Card
Use the Designation Card Manager to make and print your own designation cards. The Designation Card Manager is included on the Ericsson Telephone Toolbox CD or it can be downloaded from: http://www.ericsson.com/enterprise/library/manuals.shtml For questions regarding the product, please contact your Ericsson Enterprise Certified Sales Partner.
Page 113 BusinessPhone – Ericsson Dialog 4422 IP Office Install key panel (optional) (Dialog 4422 v. 2 IP Office phone only). Fasten the connector in the bottom of the hole using a finger or a blunt tool. Make sure the connector fits before pressing it down.
Page 114 Install card Use the Designation Card Manager to make and print your own key panel designation cards. The Designation Card Manager is included on the Ericsson Telephone Toolbox CD or it can be downloaded from: http://www.ericsson.com/enterprise/library/manuals.shtml For questions regarding the product, please contact your Ericsson Enterprise Certified Sales Partner.
Page 115 BusinessPhone – Ericsson Dialog 4422 IP Office Install Pull-out Leaf (optional) Remove the protective film from the guiding rails. Attach the guiding rails to the bottom of the phone, observing the direction of the “cut” corner. Insert the pull-out leaf.
Page 116: Wall Mounting
Use a screwdriver to remove the handset hook. Turn the hook upside down and insert. Use a screwdriver to remove the three plastic covers. Drill wall holes according to measure. BusinessPhone – Ericsson Dialog 4422 IP Office...
Page 117 BusinessPhone – Ericsson Dialog 4422 IP Office Spacer, option 1 Mount spacer(s) according to measures. Option 1 is recommended. Spacer(s) are not supplied. Two upper screws and spacer Mount screws according to measures and attach the phone. Installation Spacers, option 2...
Page 118: Cleaning The Telephone
Do not use rough cloth, solvents or aggressive cleaning fluids. Any damages of the telephone, that are caused by non-observance of these instructions, are not part of the liability given by the manufacturer. BusinessPhone – Ericsson Dialog 4422 IP Office...
Page 119: Troubleshooting
í É # BusinessPhone – Ericsson Dialog 4422 IP Office Troubleshooting This section contains information on how to solve common operational problems. Go through the following steps if you encounter any problems. If this does not solve the problem, contact your system administrator. If others have similar problems, there may be a system error.
Page 120: Index
During Calls 37 Call Waiting 41 Common Hold 42 Conference 41 From handset to handsfree 38 From handsfree to handset 38 Group Listening 37 Individual Hold 42 Inquiry 39 Mute 39 Transfer 40 BusinessPhone – Ericsson Dialog 4422 IP Office...
Page 121 Cleaning the telephone 118 Install cables 110 Install stands and adapt telephone 111 Key panels 113 Placing the telephone 118 Intrusion 31 BusinessPhone – Ericsson Dialog 4422 IP Office Key panel 91 Key system 64 Lamp indications 11 Language 84 LCR 74...
Page 122 Transfer 40 Troubleshooting 119 Fault check list 119 Update software 20 Useful Hints 107 Web server 98 Access the web server 100 Call List 103 Change password 104 Programmable keys 105 Welcome 4 BusinessPhone – Ericsson Dialog 4422 IP Office...
Page 123 Index BusinessPhone – Ericsson Dialog 4422 IP Office...
Page 124 Notes Notes BusinessPhone – Ericsson Dialog 4422 IP Office...
Page 125 Notes BusinessPhone – Ericsson Dialog 4422 IP Office...
Page 126 Notes BusinessPhone – Ericsson Dialog 4422 IP Office...
Page 127 Notes BusinessPhone – Ericsson Dialog 4422 IP Office...
Page 128 Ericsson is shaping the future of Mobile and Broadband Internet communications through its continuous technology leadership. Providing innovative solutions in more than 140 countries, Ericsson is helping to create the most powerful communication companies in the world. © Ericsson Enterprise AB 2006 All rights reserved.

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