Ericsson dialog 4106 User Manual
  1. Manuals
  2. Brands
  3. Ericsson Manuals
  4. Telephone
  5. dialog 4106
  6. User manual

Ericsson dialog 4106 User Manual

Businessphone communication platform analog telephones
Hide thumbs
Table of Contents

Advertisement

Quick Links

?
BusinessPhone Communication Platform
Cover Page Graphic
Place the graphic directly on the page, do not care about
putting it in the text flow. Select Graphics > Properties
and make the following settings:
•
Width: 15,4 cm (Important!)
•
Height: 11,2 cm (May be smaller)
•
Top: 5,3 cm (Important!)
•
Left: -0,3 cm (Important!)
This text should then be hidden.

Analog Telephones

User Guide

Advertisement

Table of Contents
loading

Related Manuals for Ericsson dialog 4106

Summary of Contents for Ericsson dialog 4106

  • Page 1: Analog Telephones

    Analog Telephones BusinessPhone Communication Platform User Guide Cover Page Graphic Place the graphic directly on the page, do not care about putting it in the text flow. Select Graphics > Properties and make the following settings: • Width: 15,4 cm (Important!) •...
  • Page 2 Title Title EN/LZTBS 160 1300 R1A © Ericsson Enterprise AB 2003 BusinessPhone – Analog Telephone...

  • Page 3: Table Of Contents

    Table of Contents Table of Contents page Welcome ............4 Description ............6 Incoming Calls ..........13 Outgoing Calls ..........15 During Calls ............ 25 Call Forwarding ..........29 Absence Information ........34 Messages ............37 Security ............46 Group Features ..........49 Other Useful Features ........

  • Page 4: Welcome

    Welcome Welcome Welcome to the User Guide for the Ericsson Analog Basic, Medium and the ordinary Analog phone in the BusinessPhone Communication Platform from Ericsson. The BusinessPhone Communication Platform consists of BusinessPhone 50, BusinessPhone 128i, and BusinessPhone 250. The features described in this User Guide are related to version 5.1 or higher of the BusinessPhone Communication Platform.

  • Page 5: Declaration Of Conformity

    No parts of this publication may be subject to alteration, modification or commercial use. Ericsson will not be liable for any damages arising from use of an illegal modified or altered publication.

  • Page 6: Description

    Description Description Dialog 4106 Basic (upper side) (bottom side) BusinessPhone – Analog Telephone...
  • Page 7 Description Programmable keys Three keys for storing frequently called numbers. You can store one number per key, see section “Dial-by-Name” on page 22. Note: If you unplug the telephone, stored numbers will remain for about 24 hours. Mute / Prog a.
  • Page 8 Description Dialog 4147 Medium (upper side) (bottom side) BusinessPhone – Analog Telephone...
  • Page 9 Description Program Store frequently called numbers, see section “Abbreviated Numbers” on page 20. Message Waiting / 2nd a. A flashing light indicates a waiting message. See section “Messages” on page 37. b. Key for access to secondary key functions (these functions are stated on the second line of the corresponding key).
  • Page 10 Description Message Waiting switch Switch Message Waiting indication on or off. Also used to reverse the polarity in case of crossed line cables. See section “Settings” on page 59. Data port Data port for connection of a modem, PC or other telephone equipment.

  • Page 11: Dial Tone

    Description Tones Tones are audible in the handset. Dial tone (System ready to accept digits) Special dial tone (System ready to accept digits, active diversion on telephone) Ringing tone - repeated after 4 s (Ringing signal to called party) Special ringing tone - repeated after 4 s Busy tone (Called party is busy)
  • Page 12 Description Signals Ringing signals are emitted from the phone. Internal ringing signal - repeated after 4 s External ringing signal - repeated after 4 s Automatic Callback signal Note: The tones and ringing signals in this guide refer to the standard system but may vary between countries.

  • Page 13: Incoming Calls

    Incoming Calls Incoming Calls A ringing signal indicates an incoming internal- or external call. Answer calls Lift the handset On another extension You can answer a call to another extension from any phone in your office. Lift the handset and call the ringing extension. You receive busy tone.
  • Page 14 Incoming Calls Answer a second call A call waiting tone will inform you, during a conversation, that a second call is waiting on your phone. See also section “Camp-on” on page 19. You have two options. Option 1: Finish the ongoing call: Replace the handset.

  • Page 15: Outgoing Calls

    Outgoing Calls Outgoing Calls Sometimes you make a call but the person is not available. These functions will help you in your attempts to establish contact with the called party. Make calls How to make internal and external calls. Lift the handset and dial either: An extension number to make an internal call.
  • Page 16 Outgoing Calls Wait for dial tone Note: This function is not supported for other analog telephones, only for the Dialog 4106 Basic and Dialog 4147 Medium phone. Sometimes it is required to wait for a new dial tone after dialling the prefix digit when making an external call.

  • Page 17: Last External Number Redial

    Redial/Pause key at the proper place in the number. See section “Wait for dial tone” on page 16. On the Dialog 4106 Basic or Dialog 4147 Medium telephone: Lift the handset. © Press to redial the last dialled external number.

  • Page 18: Automatic Callback

    Outgoing Calls Automatic Callback You call an extension and receive busy tone or get no answer. This can also be used if no external line is free: Press. Verification tone. Note: The number for Automatic Callback may differ from country to country, see table “Alternative programming for Automatic Callback, Camp-on, Intrusion”...

  • Page 19: Busy Extension

    Outgoing Calls Busy extension You call an extension and receive busy tone. Camp-on You can notify a busy extension of your call by a muted ringing call. Press to camp-on. Keep the handset off hook. When the called extension replaces the handset it will be called automatically.
  • Page 20 Outgoing Calls Diverted extension Bypass Call Forwarding makes it possible to call a specific extension, even if Call Forwarding is activated on this extension. *60* Lift the handset. Dial. Enter extension number. Press. You will be connected to the specified extension, regardless of which type of Call Forwarding the called extension has activated.

  • Page 21: Individual Abbreviated Numbers

    Outgoing Calls Individual Abbreviated Numbers You can program and activate your most frequently used external u ** numbers on the digit keys Lift the handset and press. Dial the Abbreviated Number. A number between 0 and 9. Program Individual Abbreviated Number How to program external numbers on the digit keys *51* Lift the handset.
  • Page 22 You can program and activate directory numbers (extensions and Common Abbreviated Numbers) on the programmable keys. On the Dialog 4106 Basic you can also store one number on the Message key. Stored numbers can consist of maximum 21 digits. Lift the handset.
  • Page 23 How to program a directory number on the programmable keys. On the Dialog 4106 Basic: The Dialog 4106 Basic has four keys for Dial-by-Name programming; the three programmable keys and the Message key. Note: To store a number on the Message key, just press the key during the following procedure like a normal programmable key.
  • Page 24 Outgoing Calls On the Dialog 4147 Medium: Lift the handset. î Wait for dial tone. î Program Press. Press a programmable key. Note: To store a number on the second level, press the Message Waiting/2nd key before pressing the programmable key. If a number is already stored, it will be erased automatically.

  • Page 25: During Calls

    During Calls During Calls The BusinessPhone Communication Platform allows you to handle calls in many different ways. You can for instance make an inquiry, transfer the call or create a conference. Monitoring Note: This function is not supported for other analog telephones, only for the Dialog 4147 Medium phone.

  • Page 26: Refer Back

    During Calls Mute Note: This function is not supported for other analog telephones, only for the Dialog 4106 Basic and Dialog 4147 Medium phone. ¥ You have an ongoing conversation. Press to switch the microphone on or off. When the lamp lights, the caller will not be able to hear the conversation in your room.

  • Page 27: Call Waiting

    During Calls Transfer You have an ongoing internal or external conversation and you ¸ want to transfer the ongoing call. Press. Call the third party. You can transfer the call before answer or wait for answer Note: Make sure, that you are connected to the desired party.
  • Page 28 During Calls Conference You have an ongoing conversation and you want to establish a ¸ telephone Conference. Press. Call the third party. ¸ 3 Press to establish a three party Conference. Now you have established a three party Conference. To indicate the Conference, all conference members will hear a periodical conference tone.

  • Page 29: Call Forwarding

    Call Forwarding Call Forwarding When you are not available to take calls or decide to answer your calls on another extension, it is useful to forward your calls to an alternate answering position. If you urgently need to talk to someone who has forwarded his calls, the system is also equipped with a bypass function.

  • Page 30: Fixed Diversion

    Call Forwarding Fixed Diversion This function directs your calls to a pre-programmed answering position (e.g. secretary). u *21# Activate Fixed Diversion Lift the handset and dial to activate diversion. u #21# Cancel diversion Lift the handset and dial to cancel diversion. BusinessPhone –...

  • Page 31: Individual Diversion

    Call Forwarding Individual Diversion This feature gives you the possibility to divert your calls to internal and external positions, e.g. to any directory number, a colleague’s extension, an external number or a Common Abbreviated Number (e.g. your car telephone). Note: In order to prevent misuse, Individual External Diversion can be blocked for your extension, see section “Security”...
  • Page 32 Call Forwarding Program and activate a new External Diversion address To set a new Individual External Diversion address: *22* Lift the handset. Dial. Dial the digit(s) for external call access and enter the new External Diversion address. A maximum of 24 digits. Note: If your public network requires waiting for a second dial tone, press Press to activate the Individual Diversion.
  • Page 33 Call Forwarding Follow-me If you are in another room, you can still answer your calls by forwarding them to where you are. To activate Follow-me, Individual Diversion must be active on your telephone. Activate Follow-me Note: This procedure has to be executed from the telephone the calls are diverted to.

  • Page 34: Absence Information

    Absence Information Absence Information If you are not in the office for a certain period of time (e.g. meeting, vacation, lunch, illness), this feature allows you to inform your callers of the reason of your absence. External callers will be routed to the operator who also has access to your absence info.

  • Page 35: Enter Information

    Absence Information Enter information To store Text or Voice information. *23* Lift the handset. Dial to enter the information mode. Select Pre-defined Text or Voice information. Pre-defined texts Enter Code. Enter Completing Info from the table below. Code Completing Info Time of return hour (00-23) minute (00-59) Date of return...

  • Page 36: Change Information

    Absence Information Voice information *23* Lift the handset. Press to enter information mode. Press and speak. Press to play-back and listen to your recording. Press and speak to re-record. Press to activate. Internal callers will hear the information via the handset or the loudspeaker.

  • Page 37: Messages

    Messages Messages By using the Message system you can send, receive, forward, and store different kind of messages. You have also access to a number of helpful features, like placing external calls via the company network and many more ... Your incoming messages can be indicated by a rapidly flashing Message key.

  • Page 38: Individual Mailbox System

    Messages Individual Mailbox system Callers are able to leave messages in your Individual Mailbox. Activate u *21* Divert your extension to the Mailbox system. Lift the handset and dial. Dial the number to the Mailbox system. Please ask the system administrator for your defined Mailbox system number.

  • Page 39: Personal Greeting

    Messages Personal Greeting Depending on the type of diversion you want to activate, you can leave three different Personal Greetings to the caller. You can activate a diversion when a caller receives busy tone, when there is no answer, or you can activate the Individual Diversion for all your calls.
  • Page 40 Messages Retrieve messages - externally To retrieve your messages from an external position: Dial your company’s telephone number. Dial the number to the Mailbox system. During the procedure you will be asked for your extension number and your Password. Note: You cannot use the Default Password 0000 to retrieve messages externally.
  • Page 41 Messages Notification without Mailbox access: You get a short voice announcement, informing that someone has left a message for you. You acknowledge the notification by pressing any key and you have to call back the Mailbox system in order to retrieve the message. Note: If you do not acknowledge the notification within the pre-programmed time, the connection is cancelled and repeated later (ask the system administrator for the...
  • Page 42 Messages Check and store received messages You can check and store your received messages. Received messages are divided into following three categories: • New messages (not heard) • Heard messages • Stored messages Voice messages can also be forwarded to other Mailbox numbers (Individual or Common), see section “Forward a Voice message”...
  • Page 43 Messages Forward a Voice message Your received Voice messages (in the Individual Mailbox) can be forwarded to other Mailbox numbers (Individual or Common). When you forward a Voice message to an Individual Mailbox, the Mailbox number is the same as the extension number. *59# Lift the handset.

  • Page 44: Send Message

    Messages Send Message To send a message to an extension when you receive busy tone or get no answer. Callback message To send a Call Me message. Press to send. Voice message To send a Voice message. Press and speak. Press to play-back and listen to your recording.

  • Page 45: Dictaphone Function

    Messages Dictaphone function If you want to record and retrieve personal Voice messages you can use the Dictaphone function. A Dictaphone message is treated as a normal message. How to retrieve Dictaphone messages, see section “Check and store received messages” on page 42. Record message To start the recording: *58#...

  • Page 46: Security

    Security Security You can use your four-digit Password for blocking your phone from unauthorized use, for making external calls from any blocked extension, for entering the Message system or when you are using the DISA function. Note: The first time you enter the Message system you might be requested to change your Password if it is default (0000).

  • Page 47: Bypass Blocked Extension

    Security Bypass blocked extension In order to make a call, you can temporarily bypass a blocked extension. Bypass own extension *72* Lift the handset. Dial. Dial your Password. Press. Dial tone. You can make one call from your extension. Bypass another extension This makes it possible to make a call on another, blocked extension, by using your Password.

  • Page 48: Block Extension

    Security Block extension *72# Lift the handset. Dial to block your extension. Verification tone. Un-block extension #72* Lift the handset. Dial. Dial your Password. Press to re-open. Verification tone. Your extension is open for use. BusinessPhone – Analog Telephone...

  • Page 49: Group Features

    Group Features Group Features When you are working together in a team the following Group Features can be very useful. Group Call-pick-up In a Pick-up group, any member can answer any individual call to group members. You answer a call to the group by dialling a special answering number.

  • Page 50: Group Hunting

    Group Features Group Hunting Your telephone can be included in one or several hunt groups. In a hunt group all members are represented with one common directory number. 16 hunt groups can be programmed, each containing 1 to 20 members. A member can be either an extension number, an operator console or a fictive number.
  • Page 51 Group Features Answer calls Answer Group Hunting calls in the normal way. Log out u #28* To log out from one hunt group: Lift the handset and dial. Dial the hunt group code. Please ask your system administrator for the configured number. Press.

  • Page 52: Other Useful Features

    Other Useful Features Other Useful Features By using these features your productivity will be increased, e.g. you can set Reminders for important meetings, place the costs for external calls on separate accounts and much more ... Tandem configuration The Tandem configuration is a unit, consisting of two telephones using the same directory number.
  • Page 53 Other Useful Features To deactivate the Tandem configuration #28# Lift the handset. Dial to log off the secondary telephone. Replace the handset. For incoming calls: • The secondary telephone cannot be called and the primary telephone works as a normal stand-alone telephone. For outgoing calls: •...
  • Page 54 Other Useful Features Reminder The phone can be set to remind you at any time within the next 24 hours (multiple settings are allowed). *32* Lift the handset. Dial. Dial Reminder time and press. (00-23) hour + (00-59) minute. When the time is reached your phone rings with recall signal.
  • Page 55 Other Useful Features Direct Inward System Access (DISA) If you are working externally and you have the need to make business calls, call your company and use the company PBX to make an external call to the desired party. You just pay the costs for the phone call to your company.

  • Page 56: Account Number

    Valid digits 0-9. Internal dial tone. Make the external call. DTMF Tones Note: This function is supported for the Dialog 4106 Basic and Dialog 4147 Medium phone. The DTMF function is used to control answering machines or any other telecommunication devices.
  • Page 57 Other Useful Features Networking Networking is the connection of several premises within a company. The connection can be set up via leased lines, public lines, Local Area Network (LAN) or Wide Area Network (WAN). Ask your system administrator about details regarding networking. IP calls IP calls are internal calls sent via an internal data network (LAN or WAN) and the transfer of data and voice is made on the same line.

  • Page 58: Least Cost Routing

    Other Useful Features Least Cost Routing Least Cost Routing (LCR) automatically selects the cheapest way to establish the connection to the desired external number. Please ask your system administrator if this function is installed in your system. If the extension has been configured to use LCR, each external call will be analysed and the cheapest way will be selected.

  • Page 59: Settings

    Dialog 4106 Basic and Dialog 4147 Medium phone. The Dialog 4106 Basic and Dialog 4147 Medium phones are equipped with a couple of setting options, you can for instance set and adjust a personal volume and ringing signal.

  • Page 60: Ringing Signal

    To change the ringing character and volume, you have to enter the programming mode. Programming the ringing character and volume for the Dialog 4106 Basic The ringing signal character can be adjusted with three different characters, each with another three volume levels.
  • Page 61 Settings Programming the ringing character and volume for the Dialog 4147 Medium The ringing signal character can be adjusted with five different characters and three different volume levels. Program ringing character: Lift the handset. î Wait for the dial tone. Program Press.
  • Page 62 Settings Program ringing volume: Lift the handset. î Wait for the dial tone. Program Press. Press. Enter Digit from the table below. You can hear the chosen volume. Digit (character) Ringing volume Soft Medium Loud î Note: Default setting is digit 3. Program Press.

  • Page 63: Hearing Aid Compatibility

    Settings Hearing aid compatibility Since your telephone has a built-in inductive coupler for the hard- of-hearing, anyone so desiring can use the telecoil in his/her hearing aid while telephoning. To do so, simply switch the hearing aid in the T position. Message Waiting indication Your incoming messages can be indicated by a rapidly flashing Message key.
  • Page 64 Settings Headset Notes: This function is only supported for the Dialog 4147 Medium phone. To install the Headset, see section “Installation” on page 68. Headset calls are controlled via the Loudspeaker/Headset key. To enable the Headset functionality, you have to change the Loudspeaker/Headset switch into the Headset position.

  • Page 65: Flash Time

    Settings Flash time Note: This function is only supported for the Dialog 4147 Medium phone. Some systems require a different flash time for the R-key. You can set two different flash times (timed breaks). To find out if you have to change the flash time, proceed as follows: Lift the handset.
  • Page 66 Settings Alternative programming for Automatic Callback, Camp-on, Intrusion The associated number for using the Automatic Callback, Camp- on or the Intrusion function may vary from country to country. If you cannot use a code of a function, maybe your exchange system has been programmed with a different associated number.

  • Page 67: Useful Hints

    Useful Hints Useful Hints Connections between external lines With your BusinessPhone PBX, you can establish an external call diversion or a conference with more than one external party or transfer an external call to another external destination (e.g. a mobile phone). These features are very useful for everyday business life.

  • Page 68: Installation

    Installation Installation Note: This chapter is only for the Dialog 4106 Basic and Dialog 4147 Medium phone. Install cables Handset cable to the left Handset cable to the right You can put the cable to the handset in the notch underneath the telephone.

  • Page 69: Install Stands And Adapt Telephone

    Installation Install stands and adapt telephone Position high Position low Press to fasten stand Release to remove stand BusinessPhone – Analog Telephone...

  • Page 70: Install Card

    Use the Designation Card Manager to make and print your own designation cards. The Designation Card Manager is included on the Telephone Toolbox CD for BusinessPhone Communication Platform. For more information, please contact your Ericsson Enterprise certified sales partner. BusinessPhone – Analog Telephone...

  • Page 71: Wall Mounting

    Installation Wall mounting The phone can be wall mounted without using a special console. Useful for instance in conference rooms or public areas. Use a screwdriver to remove the handset hook. Turn the hook upside down and insert. Use a screwdriver to remove the two plastic covers. Drill wall holes according to measure.

  • Page 72: Placing The Telephone

    Installation Placing the telephone • Do not place your telephone on sensitive surfaces. Use a non-slippery pad to protect your furniture from possible damage. • Do not place your telephone near sources of extreme heat, e.g. near the radiator. • Make sure that the line cable isn´t creased.

  • Page 73: Troubleshooting

    Troubleshooting Troubleshooting This section contains information on how to solve common operational problems. Go through the following steps if you encounter any problems. If this does not solve the problem, contact your system administrator. If others have similar problems, there may be a system error. Fault check list 1.

  • Page 74: Glossary

    Glossary Glossary Abbreviated Number Dialling Direct Inward System Access (DISA) Initiating a call to a pre-programmed number If you are working externally, the DISA function by dialling a code or pressing a key. enables you to make external calls (long Short numbers can be: distance) via the company PBX.
  • Page 75 Glossary Information Password Internal callers are informed about absence A four-digit code needed to e.g. block your and time of return. External callers are diverted extension and retrieve messages from the to the operator, where the same information is Mailbox system. You can set your own available.

  • Page 76: Index

    Index Index Description 6 Dialog 4106 Basic 6 Abbreviated Numbers 20 Dialog 4147 Medium 8 Absence Information 34, 35 Signals 12 Change information 36 Tones 11 Account Number 56 Dial-by-Name 22 Alternative programming for Automatic Dictaphone function 45 Callback, Camp-on, Intrusion 66...
  • Page 77 Index Individual Mailbox system 38 Outcall (External) Notification 40 Glossary 74 Password protection 37 Group Call-pick-up 49 Personal Greeting 39 Group Features 49 Send Message 44 Common Bell 49 Monitoring 25 Group Call- pick-up 49 Mute 26 Group Hunting 50 Group Hunting 50 Networking 57 Handset and loudspeaker volume 59...
  • Page 78 Index Save information 36 Tandem configuration 52 Security 46 Tones 11 Block extension 48 Transfer 27 Bypass blocked extension 47 Troubleshooting 73 Change Password 46 Fault check list 73 Send Message 44 Settings 59 Flash time 65 Useful Hints 67 Handset and loudspeaker volume 59 Headset 64 Hearing aid compatibility 63...

  • Page 79: Answer Calls

    Quick Reference Guide Answer calls Diverted extension * 6 0 * Answer: Lift handset Bypass Call Forwarding: Lift handset Ext. No. Answer on another Lift handset extension: Ext. No. Transfer ¸ Make calls Transfer a call: Call 3rd party Replace handset Internal calls: Lift handset Ext.
  • Page 80 Ericsson is shaping the future of Mobile and Broadband Internet communications through its continuous technology leadership. Providing innovative solutions in more than 140 countries, Ericsson is helping to create the most powerful communication companies in the world. © Ericsson Enterprise AB 2003 All rights reserved.

Table of Contents