HP ProLiant ML310 Generation 3 Maintenance And Service Manual
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HP ProLiant ML310 Generation 3 Maintenance And Service Manual

HP ProLiant ML310 Generation 3 Maintenance And Service Manual

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HP ProLiant ML310 Generation 3 Server
Maintenance and Service Guide
May 2006 (Fourth Edition)
Part Number 393771-004

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  • Page 1 All manuals and user guides at all-guides.com HP ProLiant ML310 Generation 3 Server Maintenance and Service Guide May 2006 (Fourth Edition) Part Number 393771-004...
  • Page 2 © Copyright 2005, 2006 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    Non-hot-plug SATA hard drive cabling ....................... 45 SAS hard drive cabling..........................45 Diagnostic tools .......................... 46 Survey Utility ............................46 Array Diagnostic Utility ..........................46 HP Insight Diagnostics..........................46 Integrated Management Log ........................47 ROMPaq disaster recovery ........................47 Component identification......................48 Contents 3...
  • Page 4 All manuals and user guides at all-guides.com Front panel components ........................... 48 Front panel LEDs and buttons ........................49 Rear panel components..........................50 Rear panel LEDs ............................50 System board components........................51 System maintenance switch......................52 System board LEDs ..........................53 System LEDs and internal health LED combinations..................

  • Page 5: Customer Self Repair

    HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days.

  • Page 6: Riparazione Da Parte Del Cliente

    HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica HP (o un centro di servizi o di assistenza HP) identifica il guasto come riparabile mediante un ricambio CSR, HP lo spedirà direttamente al cliente per la sostituzione.

  • Page 7: Servizio Di Garanzia Per I Soli Componenti

    La mancata restituzione del componente può comportare la fatturazione del ricambio da parte di HP. Nel caso di riparazione da parte del cliente, HP sostiene tutte le spese di spedizione e resa e sceglie il corriere/vettore da utilizzare.

  • Page 8: Parts-Only Warranty Service (Garantieservice Ausschließlich Für Teile)

    Si no enviara el componente defectuoso requerido, HP podrá cobrarle por el de sustitución. En el caso de todas sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio.

  • Page 9: Servicio De Garantía Exclusivo De Componentes

    Para este servicio de garantía exclusivo de componentes, es obligatoria la sustitución de componentes por parte del usuario (CSR). Si solicita a HP que realice la sustitución de estos componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio.

  • Page 10: Reparo Feito Pelo Cliente

    Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
  • Page 11 All manuals and user guides at all-guides.com Customer self repair 11...
  • Page 12 All manuals and user guides at all-guides.com Customer self repair 12...
  • Page 13 All manuals and user guides at all-guides.com Customer self repair 13...
  • Page 14 All manuals and user guides at all-guides.com Customer self repair 14...

  • Page 15: Illustrated Parts Catalog

    All manuals and user guides at all-guides.com Illustrated parts catalog In this section Mechanical components ......................... 15 System components ..........................19 Mechanical components Item Description Assembly part Spare part Customer self number number repair (on page Bezel 383678-001 382979-001 Mandatory Illustrated parts catalog 15...
  • Page 16 Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product.
  • Page 17 Optional: Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
  • Page 18 All manuals and user guides at all-guides.com Illustrated parts catalog 18...

  • Page 19: System Components

    All manuals and user guides at all-guides.com System components Item Description Assembly part Spare part Customer self number number repair (on page 5) System components Fan assembly — — — a) System fan module* 396376-001 398406-001 Mandatory b) Fan duct* 396377-001 398407-001 Mandatory...
  • Page 20 Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product.
  • Page 21 Optional: Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
  • Page 22 All manuals and user guides at all-guides.com Illustrated parts catalog 22...

  • Page 23: Removal And Replacement Procedures

    System board............................41 Required tools You need the following items for some procedures: • T-15 Torx screwdriver • HP Insight Diagnostics software ("HP Insight Diagnostics" on page 46) Safety considerations Before performing service procedures, review all the safety information. Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts.

  • Page 24: Server Warnings And Cautions

    All manuals and user guides at all-guides.com • Avoid hand contact by transporting and storing products in static-safe containers. • Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations. • Place parts on a grounded surface before removing them from their containers. •...

  • Page 25: Preparation Procedures

    All manuals and user guides at all-guides.com WARNING: When installing a server in a telco rack, be sure that the rack frame is adequately secured to the top and bottom of the building structure. WARNING: This server is very heavy. To reduce the risk of personal injury or damage to the equipment: •...

  • Page 26: Access Panel

    All manuals and user guides at all-guides.com Remove the bezel. To replace the component, reverse the removal procedure. Access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: Do not operate the server for long periods with the access panel open or removed.

  • Page 27: Hot-Plug Scsi Hard Drive

    All manuals and user guides at all-guides.com Hot-plug SCSI hard drive CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. To remove the component: Determine the status of the hard drive from the hot-plug hard drive LEDs ("Hot-plug SCSI hard drive LEDs"...

  • Page 28: Non-Hot-Plug Hard Drive Cage

    All manuals and user guides at all-guides.com IMPORTANT: When hot-plug SATA hard drives are installed, SATA LED functionality and full SATA hot- plug capability are not supported with the embedded controller. For full LED and hot-plug support, an optional SATA RAID or SAS controller must be installed. Unlock and open the bezel ("Remove the bezel"...

  • Page 29: Hard Drive (Non-Hot-Plug)

    All manuals and user guides at all-guides.com Remove the non-hot-plug hard drive cage. To replace the component, reverse the removal procedure. Hard drive (non-hot-plug) This procedure applies to non-hot-plug drives only. If the server is equipped with hot-plug hard drives, refer to the hot-plug hard drive removal procedures ("Hot-plug SAS and SATA hard drives"...

  • Page 30: Hot-Plug Scsi, Sas, Or Sata Hard Drive Cage

    All manuals and user guides at all-guides.com To replace the component, reverse the removal procedure. Hot-plug SCSI, SAS, or SATA hard drive cage To remove the component: Power down the server (on page 25). Remove the bezel (on page 25). Remove the access panel ("Access panel"...

  • Page 31: Hot-Plug Sas Or Sata Backplane

    All manuals and user guides at all-guides.com Remove the SCSI backplane. To replace the component, reverse the removal procedure. Hot-plug SAS or SATA backplane To remove the component: Power down the server (on page 25). Remove the bezel (on page 25). Remove the access panel ("Access panel"...

  • Page 32: Diskette Drive

    All manuals and user guides at all-guides.com To replace the component, reverse the removal procedure. Diskette drive CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. To remove the component: Power down the server (on page 25).

  • Page 33: Air Baffle

    All manuals and user guides at all-guides.com Remove the CD-ROM or DVD-ROM drive. To replace the component, reverse the removal procedure. Air baffle To remove the component: Power down the server (on page 25). Remove the bezel (on page 25). Remove the access panel ("Access panel"...

  • Page 34: Dimm

    All manuals and user guides at all-guides.com Power down the server (on page 25). Remove the bezel (on page 25). Remove the access panel ("Access panel" on page 26). Remove the air baffle ("Air baffle" on page 33). Disconnect the power and signal cables. Remove the power supply.
  • Page 35 Dual-channel asymmetric mode: DIMMs installed in both channels but of unequal capacities per channel • Dual-channel interleaved mode: DIMMs installed in both channels with equal channel capacities The following table lists some, but not all, possible configurations. For best performance, HP recommends dual-channel interleaved mode configurations. Channel A Channel A...

  • Page 36: Processor Assembly

    Processor assembly IMPORTANT: To avoid damage to the processor and system board, only authorized technicians trained by HP should attempt to replace or install the processor in this server. To remove the component: Power down the server (on page 25).
  • Page 37 All manuals and user guides at all-guides.com Remove the processor, proceed as shown in the following illustration. To replace the component: Install the processor. CAUTION: To prevent possible server malfunction or damage to the equipment, be sure to align the processor pins with the corresponding holes in the socket.

  • Page 38: Pci Expansion Board

    All manuals and user guides at all-guides.com CAUTION: Heatsink retaining screws should be tightened in diagonally opposite pairs (in an "X" pattern). Connect the fan cable to the system board. Install the air baffle. Install the access panel. Install the bezel. PCI expansion board To remove the component: Power down the server (on page 25).

  • Page 39: Fan Assembly

    All manuals and user guides at all-guides.com Fan assembly To remove the component: Power down the server (on page 25). Remove the bezel (on page 25). Remove the access panel ("Access panel" on page 26). Remove the air baffle ("Air baffle"...

  • Page 40: Battery

    All manuals and user guides at all-guides.com Power down the server (on page 25). Remove the bezel (on page 25). Remove the access panel ("Access panel" on page 26). Disconnect the power and data cables. Remove the front panel assembly. Remove the power button/LED board.

  • Page 41: System Board

    All manuals and user guides at all-guides.com • Do not attempt to recharge the battery. • Do not expose the battery to temperatures higher than 60°C (140°F). • Do not disassemble, crush, puncture, short external contacts, or dispose of in fire or water.
  • Page 42 All manuals and user guides at all-guides.com Remove the system board. To replace the component, reverse the removal procedure. After you replace the system board, you must re-enter the server serial number and the product ID. During the server startup sequence, press the F9 key to access RBSU. Select the Advanced Options menu.

  • Page 43: Cabling

    All manuals and user guides at all-guides.com Cabling In this section Hot-plug SCSI hard drive cabling ......................43 Non-hot-plug SCSI hard drive cabling....................... 44 Hot-plug SATA hard drive cabling ......................44 Non-hot-plug SATA hard drive cabling...................... 45 SAS hard drive cabling........................... 45 Hot-plug SCSI hard drive cabling Item Description...

  • Page 44: Non-Hot-Plug Scsi Hard Drive Cabling

    All manuals and user guides at all-guides.com Non-hot-plug SCSI hard drive cabling Item Description SCSI cable Power cable Hot-plug SATA hard drive cabling Item Description Power cable SATA cable Cabling 44...

  • Page 45: Non-Hot-Plug Sata Hard Drive Cabling

    All manuals and user guides at all-guides.com Non-hot-plug SATA hard drive cabling Item Description SATA cable Power cable SAS hard drive cabling Item Description Power cable SAS cable Cabling 45...

  • Page 46: Diagnostic Tools

    Survey text files to reflect the latest changes in the configuration. Survey Utility is installed with every SmartStart-assisted installation or can be installed through the HP PSP. NOTE: SmartStart version 7.5 and later provides the memory spare part numbers for the server.

  • Page 47: Integrated Management Log

    • From within HP Insight Diagnostics (on page 46) For more information, refer to the Management CD in the HP ProLiant Essentials Foundation Pack. ROMPaq disaster recovery If the current version of the ROM is corrupt, perform ROMPaq disaster recovery procedures: Create a ROMPaq diskette using the Autorun Menu on the SmartStart CD.

  • Page 48: Component Identification

    All manuals and user guides at all-guides.com Component identification In this section Front panel components .......................... 48 Front panel LEDs and buttons ........................49 Rear panel components........................... 50 Rear panel LEDs ............................. 50 System board components........................51 System board LEDs ..........................53 System LEDs and internal health LED combinations ..................

  • Page 49: Front Panel Leds And Buttons

    All manuals and user guides at all-guides.com Item Description CD-ROM/DVD-ROM drive Front panel LEDs and buttons Item Description Status CD-ROM/DVD-ROM drive ejector button Power On/Standby button System power LED Green = System has AC power and is functioning. Amber = System has AC power and is in standby mode. Off = System has no AC power.

  • Page 50: Rear Panel Components

    All manuals and user guides at all-guides.com Rear panel components Item Description Power cord connector Mouse connector Keyboard connector Serial connector Video connector USB connectors (2) RJ-45 Ethernet connector RJ-45 connector (iLO 2) Parallel connector Rear panel LEDs Component identification 50...

  • Page 51: System Board Components

    All manuals and user guides at all-guides.com Item Description Status NIC link LED On = Link Off = No link NIC activity LED Flashing = Activity Off = No activity System board components Items Description Processor power connector System power connector DIMM slot 4 (Channel B) DIMM slot 3 (Channel B) DIMM slot 2 (Channel A)

  • Page 52: System Maintenance Switch

    All manuals and user guides at all-guides.com Items Description System fan connector * x8 PCI Express cards are supported, but will run at x4 speeds. System maintenance switch Position Default Function Off = iLO 2 security is enabled On = iLO 2 security is disabled Off = System configuration can be changed On = System configuration is...

  • Page 53: System Board Leds

    All manuals and user guides at all-guides.com System board LEDs Item Description Status PPM failure Amber = PPM failed or missing Off = Normal DIMM 4 failure Amber = DIMM 4 has failed or is missing Off = Normal DIMM 3 failure Amber = DIMM 3 has failed or is missing Off = Normal DIMM 2 failure...

  • Page 54: System Leds And Internal Health Led Combinations

    NOTE: The system management driver must be installed for the internal system health LED to provide pre- failure and warranty conditions. The front panel health LEDs indicate only the current hardware status. In some situations, HP SIM ("HP Insight Diagnostics"...

  • Page 55: Scsi Ids

    All manuals and user guides at all-guides.com SCSI IDs Hot-plug SCSI hard drive LEDs Item Description Status Activity status On = Drive activity Flashing = High activity on the drive or drive is being configured as part of an array. Off = No drive activity Online status On = Drive is part of an array and is...

  • Page 56: Hot-Plug Scsi Hard Drive Led Combinations

    The drive is part of an array being selected by an array configuration utility • Drive Identification has been selected in HP SIM • The drive firmware is being updated The drive has been placed offline due to hard disk drive failure or subsystem communication failure.

  • Page 57: Hot-Plug Sas And Sata Device Numbers

    All manuals and user guides at all-guides.com Hot-plug SAS and SATA device numbers SAS and SATA hard drive LEDs Item Description Fault/UID LED (amber/blue) Online LED (green) SAS and SATA hard drive LED combinations Online/activity LED Fault/UID LED Interpretation (green) (amber/blue) On, off, or flashing Alternating amber The drive has failed, or a predictive failure alert has been...

  • Page 58: Fans

    All manuals and user guides at all-guides.com Online/activity LED Fault/UID LED Interpretation (green) (amber/blue) On, off, or flashing Steadily blue The drive is operating normally, and it has been selected by a management application. Amber, flashing A predictive failure alert has been received for this drive. regularly (1 Hz) Replace the drive as soon as possible.
  • Page 59 All manuals and user guides at all-guides.com Item Description Processor fan Component identification 59...

  • Page 60: Specifications

    All manuals and user guides at all-guides.com Specifications In this section Server specifications ..........................60 Environmental specifications ........................60 Hot-plug power supply calculations ......................61 1.44-MB diskette drive specifications......................61 CD-ROM drive specifications ........................62 Hard drive specifications......................... 62 DVD-ROM drive specifications ......................... 63 Server specifications Specification Value...

  • Page 61: Hot-Plug Power Supply Calculations

    70 KPa. Hot-plug power supply calculations For power supply specifications and calculators to determine electrical and heat loading for the server, refer to the HP Enterprise Configurator website (http://h30099.www3.hp.com/configurator/). 1.44-MB diskette drive specifications Specification...

  • Page 62: Cd-Rom Drive Specifications

    All manuals and user guides at all-guides.com CD-ROM drive specifications Specification Value Disk formats CD-ROM (modes 1 and 2); mixed mode (audio and data combined); CD-DA; Photo CD (single/multiple-session), CD-XA ready; CDi ready Capacity 550 MB (mode 1, 12 cm) 640 MB (mode 2, 12 cm) Block size 2368, 2352 bytes (mode 0)

  • Page 63: Dvd-Rom Drive Specifications

    All manuals and user guides at all-guides.com Item 36.4-GB Ultra320 80-GB SATA drive SCSI drive Height 1.0 in (One-third height) 1.028 in Width 4.0 in 4.0 in Interface Ultra320 SCSI Serial ATA Transfer rate 320 MB/sec 1.5 GB/s Rotational 15,000 rpm 7,200 rpm speed Bytes per sector 512...
  • Page 64 All manuals and user guides at all-guides.com Specification Value Stop time < 5 s (single); < 30 s (multisession) Laser parameters Type Semiconductor laser GaAs Wave length 700 ± 25 nm Divergence angle 53.5° ± 1.5° Output power 0.14 mW Operating conditions Temperature...

  • Page 65: Acronyms And Abbreviations

    All manuals and user guides at all-guides.com Acronyms and abbreviations Automatic Server Recovery double data rate DIMM dual inline memory module error checking and correcting iLO 2 Integrated Lights-Out 2 Integrated Management Log network interface controller NVRAM non-volatile memory PCI-X peripheral component interconnect extended POST Power-On Self Test...
  • Page 66 All manuals and user guides at all-guides.com RAID redundant array of inexpensive (or independent) disks RBSU ROM-Based Setup Utility serial attached SCSI SATA serial ATA SCSI small computer system interface SDRAM synchronous dynamic RAM Systems Insight Manager unit identification Acronyms and abbreviations 66...

  • Page 67: Index

    29, 57 ADU (Array Diagnostic Utility) 46 hard drives, determining status of 57 Array Diagnostic Utility (ADU) 46 HP Insight Diagnostics 46 ASR (Automatic Server Recovery) 65 Automatic Server Recovery (ASR) 65 illustrated parts catalog 15 iLO (Integrated Lights-Out) 52...
  • Page 68 All manuals and user guides at all-guides.com safety considerations 23 SAS backplane 31 SAS cabling 45 SAS drives 57 SAS hard drive 27 SAS hard drive LEDs 57 SAS-SATA hard drive cage 31 SATA backplane 31 SATA cabling 44, 45 SATA hard drive 57 SATA hard drive LEDs 57 SCSI cabling 43, 44...

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