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IBM A40I TYPE 2271 Hardware Maintenance Manual

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Hardware Maintenance Manual
A40 Type 6840
A40P Type 6841
A40i Type 2271
IBM NetVista Computer

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  • Page 1

    Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271 IBM NetVista Computer...

  • Page 3

    Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271 IBM NetVista Computer...

  • Page 4

    IBM may make improvements or changes in the products or the programs described in this publication at any time. Requests for technical information about IBM products should be made to your IBM Authorized Dealer or your IBM Marketing Representative.

  • Page 5: Table Of Contents

    System board jumper settings . Clear CMOS/Flash Boot Block Recovery . Processor Speed Settings . System board memory . Installing memory . © Copyright IBM Corp. 2000 PCI extender card removal . Replacing a system board Replacing a processor . Replacing the speaker .

  • Page 6

    Electrical safety . Handling electrostatic discharge-sensitive devices Safety inspection guide . Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer Problem determination tips . File updates . . 93 Adding adapters to the system Software considerations .

  • Page 7: Chapter 1. General Checkout

    4. Set all display controls to the middle position. 5. Power-on all external devices. 6. Power-on the computer. Check for the following response: v Readable instructions or the Main Menu. DID YOU RECEIVE THE CORRECT RESPONSE? © Copyright IBM Corp. 2000...

  • Page 8

    If you receive an error, replace the part that diagnostics calls out or go to ″Symptom-to-FRU Index″ on page 37. v If the test stops and you cannot continue, replace the last device tested. Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer...

  • Page 9: Chapter 2. General Information

    Remote Administration (the ability to update POST and BIOS over the network) v Automatic power-on startup v System Management (SM) BIOS and SM software v Ability to store POST hardware test results © Copyright IBM Corp. 2000 ™ III microprocessor with 256 KB of internal L2 cache memory ®...

  • Page 10

    1. The operating systems listed here are being tested for compatibility at the time this publication goes to press. Additional operating systems might be identified by IBM as compatible with your computer following the publication of this booklet. Corrections and additions to this list are subject to change. To determine if an operating system has been tested for compatibility, check the Web site of the operating system vendor.

  • Page 11: Specifications

    The declared sound-power levels indicate an upper limit, below which a large number of computers will operate. For additional information, see the ISO Supplier’s Declaration, which is available from IBM. Electrical input Input voltage: Low range:...

  • Page 12

    Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer...

  • Page 13: Chapter 3. Diagnostics

    To run the Setup Utility program, use the following procedure. 1. Power-off the computer and wait for a few seconds until all in-use lights go off. 2. Power-on the computer. © Copyright IBM Corp. 2000 Asset ID Test results Hard file Smart test .

  • Page 14: Product Recovery Program Menu

    PC Enhanced Diagnostics diskette from the ″Downloadable files by date″ list. This link will take you to the self-starting utility download and instructions. Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer...

  • Page 15: Navigating Through The Diagnostic Programs

    Navigating through the diagnostic programs Use the cursor movement keys to navigate within the menus. v The Enter key is used to select a menu item. v The Esc key is used to back up to the previous menu. v For online help select F1. Running diagnostic tests There are four ways to run the diagnostic tests.

  • Page 16: Memory Diagnostic Tests

    Performs an antenna detection test. Test results Diagnostic test results will produce the following error code format: Function Code Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer ™ test Failure Type DeviceID...

  • Page 17: Hard File Smart Test

    ChkDigits: Contains a 2-digit check-digit value to ensure the following: – Diagnostics were run on the specified date. – Diagnostics were run on the specified IBM computer. – The diagnostic error code is recorded correctly. v Text: Description of the error.

  • Page 18: Quick And Full Erase - Hard Drive

    EEPROM from diskette after replacement of the system board. To run this utility, use the following procedure. v Select Utility v Select Asset EEPROM Backup Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer...

  • Page 19: Viewing The Test Log

    v Follow instructions on screen. Viewing the test log Errors reported by the diagnostic test will be displayed by the program as a failed test. To view details of a failure or to view a list of test results, use the following procedure from any test category screen.

  • Page 20

    Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer...

  • Page 21: Chapter 4. Installing Options

    9 Microphone connector Removing the cover 1. Remove the two back thumb screws. 2. Disengage the keylock (if any) on the side of the computer. © Copyright IBM Corp. 2000 . 15 Installing adapters . . 15 Adapter slots .

  • Page 22

    3. Push the side cover toward the rear, using the two embosses at the back of the cover. 4. Remove the cover. Internal drive removal and replacement Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer...

  • Page 23: Installing Internal Drives In Bays 1, 2, 3 And 4

    Bay 1 - Max Height: Bay 2 - Max Height: Bay 3 - Max Height: Bay 4 - Max Height: Bay 5 - Max Height: Bay 6 - Max Height: Bay 7 - Max Height: Installing internal drives in bays 1, 2, 3 and 4 1.

  • Page 24: Cd-rom Drive Jumper Settings

    CD-ROM Installing internal drives in bays 5, 6 and 7 1. Remove the cover (see “Removing the cover” on page 15). Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer IDE INTERFACE DC INPUT...

  • Page 25

    2. Remove the side support bar. 3. Remove the front EMC shield for the specific drive bay. 4. Pivot the lower drive bay cage outward from the computer, into the locked position. Chapter 4. Installing Options...

  • Page 26

    6. Press the tab that holds the cage in the open position and swing the cage back into operating position. 7. Connect the cables to the drive. 8. Connect the power and signal cables to the drive. Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer...

  • Page 27: Hard Disk Drive Jumper Settings

    Hard disk drive jumper settings IDE hard disk drives for the NetVista series computers use jumpers to set the drives as primary (master) or secondary (slave). Note: For drives not shown below, refer to the label on the hard disk drive for the hard disk drive settings.

  • Page 28: Installing Adapters

    To install an adapter in a PCI or AGP expansion slot, do the following: 1. Remove the cover (see “Removing the cover” on page 15). Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer U-bolt...

  • Page 29

    2. Remove the blue adapter card retainer and slot cover for the appropriate expansion slot. 3. Remove the adapter from its static-protective package. 4. Install the adapter into the appropriate slot on the system board. Note: If you are installing a Wake on LAN the Wake on LAN cable that came with the adapter to the Wake on LAN connector on the system board.

  • Page 30: Agp Adapter

    AGP adapter Some models come with a high-performance AGP video adapter. In some AGP adapters, the DVI connector is replaced by a regular VGA connector. Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer...

  • Page 31: Audio Adapter

    Connector Digital video interface (DVI) connector S-Video connector SVGA monitor converter SVGA monitor converter Audio adapter Connector MIDI/joystick connector Audio line-out connector Microphone connector Audio line-in connector ADSL modem Depending on how the user’s home or office is wired, the ADSL modem uses either wires 2 and 5 or wires 3 and 4 of the telephone-line wall connector.

  • Page 32: Replacing The Cover

    2. Slide the cover toward the front bezel of the computer until the cover is fully closed. 3. Replace the two thumb screws and engage the keylock (if any). Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer...

  • Page 33: Chapter 5. Fru Replacements

    System board jumper settings . Clear CMOS/Flash Boot Block Recovery . Processor Speed Settings . System board memory . Installing memory . © Copyright IBM Corp. 2000 . 28 PCI extender card removal . . 29 Replacing a system board .

  • Page 34: Computer Exploded View

    Computer exploded view Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer...

  • Page 35: A40/a40p/a40i System Board Layout

    A40/A40P/A40i system board layout System board locations 1 CPU fan connector 2 Microprocessor 3 DIMM 0 4 DIMM 1 5 Power LED connector 6 RFID connector 7 Front USB connector 8 Secondary IDE connector 9 Diskette connector 10 Primary IDE connector 11 Power connector 12 CMOS clear/recovery jumper 13 Fan connector...

  • Page 36: Clear Cmos/flash Boot Block Recovery

    1. Remove the AGP adapter. 2. Locate the DIMM connectors. 3. If the retaining clips are not already open, open them. Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer Setting Description CMOS Reset/Flash Recovery...

  • Page 37: Pci Extender Card Removal

    4. Install the DIMM straight down into the connector until the retaining clips close. Make sure the notches in the DIMM align with the tabs on the connector. PCI extender card removal 1. Remove the cover (see “Removing the cover” on page 15). 2.

  • Page 38: Replacing A Processor

    If the processor is not installed correctly, the system board and the processor can be damaged. Replacing the speaker 1. Remove the cover (see “Removing the cover” on page 15). Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer...

  • Page 39: Power Supply

    2. The speaker is secured by one tab on either side and two at the bottom. Firmly push the speaker up from the bottom until it comes out from the tabs. Power supply If the power-on indicator is not on, the power supply fan is not running, or the computer will not power-off, use the following procedures.

  • Page 40: Power Supply Removal

    2. Remove the cover (see “Removing the cover” on page 15). 3. Remove the four screws that secure the power supply to the back of the chassis. Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer Function +3.3 V dc +3.3 V dc...

  • Page 41

    Remove the power supply. Chapter 5. FRU Replacements...

  • Page 42

    Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer...

  • Page 43: Copyright Ibm Corp

    The following SIMM/DIMM/RIMM error messages are issued by the diagnostic programs. Error 2xx-1y A memory error was detected in SIMM socket Y. © Copyright IBM Corp. 2000 . 37 No-beep symptoms . . 38 POST error codes . . 39 Miscellaneous error messages .

  • Page 44: Hard Disk Drive Boot Error

    The boot sector on the start-up drive is corrupted. The drive is defective. Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer FRU/Action Replace the DIMM/RIMM in the socket identified by the last digit of the error code.

  • Page 45: Diagnostic Error Codes

    Diagnostic error codes Refer to the following diagnostic error codes when using the diagnostic tests. See ″Diagnostics″ on page 7 for the specific type for information about the diagnostic programs. In the following index, X can represent any number. Diagnostic Error Code 000-000-XXX BIOS Test Passed 000-002-XXX...

  • Page 46

    001-035-XXX System Device Reset condition detected 001-036-XXX System Register error Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer FRU/Action 1. Make sure the component that is called out is connected and/or enabled 2. Re-run test 3.

  • Page 47

    Diagnostic Error Code 001-038-XXX System Extension failure 001-039-XXX System DMI data structure error 001-040-XXX System IRQ failure 001-041-XXX System DMA failure 001-195-XXX System Test aborted by user 001-196-XXX System test halt, error threshold exceeded 001-197-XXX System test warning 001-198-XXX System test aborted 001-199-XXX System test failed, cause unknown 001-250-XXX...

  • Page 48

    System RTC date/time update failure 001-299-XXX System RTC periodic interrupt failure 001-300-XXX System RTC Alarm failure Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer FRU/Action 1. Device on IRQ4 2. System board 1. Device on IRQ5 2.

  • Page 49

    Diagnostic Error Code 001-301-XXX System RTC Century byte error 005-000-XXX Video Test Passed 005-00X-XXX Video error 005-010-XXX 005-011-XXX 005-012-XXX 005-013-XXX Video Signal failure 005-016-XXX Video Simple Pattern test failure 005-024-XXX Video Addressing test failure 005-025-XXX Video Checksum Value error 005-027-XXX Video Configuration/Setup error 005-031-XXX Video Device Cable failure...

  • Page 50

    006-199-XXX Diskette interface test failed, cause unknown 006-25X-XXX Diskette interface Error Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer FRU/Action 1. Make sure the component that is called out is connected and/or enabled 2.

  • Page 51

    Diagnostic Error Code 011-000-XXX Serial port Interface Test Passed 011-001-XXX Serial port Presence 011-002-XXX 011-003-XXX Serial port Timeout/Parity error 011-013-XXX 011-014-XXX Serial port Control Signal/Loopback test failure 011-015-XXX Serial port External Loopback failure 011-027-XXX Serial port Configuration/Setup error 011-03X-XXX 011-04X-XXX Serial port failure 011-195-XXX Serial port Test aborted by user...

  • Page 52

    Parallel port failure 015-000-XXX USB port Interface Test Passed 015-001-XXX USB port Presence Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer FRU/Action 1. Remove external parallel device, if present 2. Run setup, enable port 3.

  • Page 53

    Diagnostic Error Code 015-002-XXX USB port Timeout 015-015-XXX USB port External Loopback failure 015-027-XXX USB port Configuration/Setup error 015-032-XXX USB port Device Controller failure 015-034-XXX USB port buffer allocation failure 015-035-XXX USB port Reset condition detected 015-036-XXX USB port Register error 015-040-XXX USB port IRQ failure 015-195-XXX...

  • Page 54

    PCI test halt, error threshold exceeded 020-197-XXX PCI test warning 020-198-XXX PCI test aborted Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer FRU/Action 1. PCI card 2. Information 3. Re-start the test, if necessary 1.

  • Page 55

    Diagnostic Error Code 020-199-XXX PCI test failed, cause unknown 020-262-XXX PCI system error 025-000-XXX IDE interface Test Passed 025-00X-XXX 025-01X-XXX IDE interface failure 025-027-XXX IDE interface Configuration/Setup error 025-02X-XXX 025-03X-XXX 025-04X-XXX IDE Interface failure 025-195-XXX IDE interface Test aborted by user 025-196-XXX IDE interface test halt, error threshold exceeded...

  • Page 56

    RAID interface Test Passed 035-0XX-XXX RAID interface Failure 035-195-XXX RAID interface Test aborted by user Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer FRU/Action 1. SCSI signal cable 2. Check power supply 3. SCSI device 4.

  • Page 57

    Diagnostic Error Code 035-196-XXX RAID interface test halt, error threshold exceeded 035-197-XXX RAID interface test warning 035-198-XXX RAID interface test aborted 035-199-XXX RAID interface test failed, cause unknown 071-000-XXX Audio port Interface Test Passed 071-00X-XXX 071-01X-XXX 071-02X-XXX Audio port error 071-03X-XXX Audio port failure 071-04X-XXX...

  • Page 58

    086-040-XXX Mouse Port interface IRQ failure 086-195-XXX Mouse Port interface Test aborted by user Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer FRU/Action 1. Go to the ″Undetermined problems″ section 2. Flash the system and re-test 3.

  • Page 59

    Diagnostic Error Code 086-196-XXX Mouse Port interface test halt, error threshold exceeded 086-197-XXX Mouse Port interface test warning 086-198-XXX Mouse Port interface test aborted 086-199-XXX Mouse Port interface test failed, cause unknown 089-000-XXX Microprocessor Test Passed 089-XXX-XXX Microprocessor failure 089-195-XXX Microprocessor Test aborted by user 089-196-XXX Microprocessor test halt, error threshold...

  • Page 60

    175-197-XXX Thermal Sensor(s) test warning 175-198-XXX Thermal Sensor(s) test aborted Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer FRU/Action 1. Information 2. Re-start the test, if necessary 1. Press F3 to review the log file 2.

  • Page 61

    Diagnostic Error Code 175-199-XXX Thermal Sensor(s) test failed, cause unknown 175-250-XXX 175-251-XXX Thermal Sensor(s) limit error 185-000-XXX Asset Security Test Passed 185-XXX-XXX Asset Security failure 185-278-XXX Asset Security Chassis Intrusion 201-000-XXX System Memory Test Passed 201-XXX-XXX System Memory error 202-000-XXX System Cache Test Passed 202-XXX-XXX System Cache error...

  • Page 62

    Monitor DDC self test failure 415-000-XXX Modem Test Passed 415-XXX-XXX Modem error Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer FRU/Action 1. Hard Disk Drive Cable 2. Check power supply voltages 3. Hard Disk drive (SCSI) 4.

  • Page 63: Beep Symptoms

    Beep symptoms Beep symptoms are short tones or a series of short tones separated by pauses (intervals without sound). See the following examples. Beeps 1-2-X Use the following table to diagnose beep symptoms. Beep Symptom 1-1-3 CMOS read-write error 1-1-4 ROM BIOS check error 1-2-X DMA error...

  • Page 64: No-beep Symptoms

    2. Set Power-On Self-Test to Enhanced. Symptom/Error No beep during POST but computer works correctly. Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer FRU/Action 1. Video Adapter (if installed) 2. System Board Display 1.

  • Page 65: Post Error Codes

    Symptom/Error No beep during POST. POST error codes Each time you power-on the system, it performs a series of tests that check the operation of the system and some options. This series of tests is called the Power-On Self-Test, or POST. POST does the following operations. v Checks some basic system-board operations v Checks the memory operation v Starts the video operation...

  • Page 66

    Internal cache test error Real-time clock failure Bad CMOS battery Configuration mismatch And unable to run diagnostics Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer FRU/Action 1. SCSI Cable 2. SCSI Terminator 3. SCSI Device 4.

  • Page 67

    POST Error Code Clock not updating or invalid time set POST detected a base memory or extended memory size mismatch error or RIMM socket 3 is populated with a RIMM memory module Boot Block Check Sum Error Microprocessor installed that is not supported by the current POST/BIOS Alert on LAN error 17X, 18X...

  • Page 68

    With an 8603 error With no 8603 error Not listed above Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer FRU/Action 1. System Board 1. System Board 1. Run Enhanced Diagnostics Memory Test 2.

  • Page 69

    POST Error Code And able to run diagnostics POST cannot unlock the diskette drive Not listed above Math coprocessor configuration error Not listed above Parallel port configuration error 1047 107X Check SCSI terminator installation 1101 Serial connector error, possible system board failure 1101, 1102, 1106, 1108, 1109 1107...

  • Page 70

    Not listed above. Check printer before replacing system board 15XX 1692 Boot sequence error Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer FRU/Action 1. Run diagnostics 1. Run diagnostics 2. System Board 1. Run diagnostics 2.

  • Page 71

    POST Error Code 16XX 1762 Hard disk drive configuration error 1780 (Disk Drive 0) 1781 (Disk Drive 1) 1782 (Disk Drive 2) 1783 (Disk Drive 3) 180X, 188X PCI configuration or resource error 1962 Boot sequence error 209X 20XX Not listed above 21XX 2401, 2402 If screen colors change...

  • Page 72

    8601, 8602 8603, 8604 86XX Not listed above 89XX 91XX Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer FRU/Action 1. Memory Module Package 2. Multiport/2 Adapter 1. Multiport/2 Interface Cable 1. Multiport/2 Adapter 2.

  • Page 73

    3. External DAA (if installed) 4. Modem 1. Run diagnostics and verify the correct operation of the modem slot 2. Modem 1. Diagnostics detected a non-IBM modem 2. Modem 1. Check PSTN Cable 2. External DAA (if installed) 3. Modem 1.

  • Page 74

    Drive select acknowledgement bad 106X1 10635 10651, 10660 106XX Not listed above 107XX Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer FRU/Action Information only 1. Run diagnostics 1. Run diagnostics Information only 1. Run diagnostics 1.

  • Page 75

    POST Error Code 109XX Check the adapter cables 112XX This adapter does not have cache 119XX 121XX 136XX 137XX 141XX 143XX 14710, 14711 148XX 14901, 14902, 1491X, 14922 14932 161XX 164XX 16500 FRU/Action 1. ActionMedia Adapter/A 2. System Board 3. Riser card 1.

  • Page 76

    Image Adapter/A Memory Test failure indicated by graphic of adapter 206XX Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer FRU/Action 1. 6157 Streaming Tape Drive 2. 6157 Tape Attachment Adapter 1. Token Ring Adapter 2.

  • Page 77

    POST Error Code 208XX Verify there are no duplicate SCSI ID settings on the same bus. 210XXXX Internal bus, size unknown 210XXX1 External bus, size unknown Tape Drive amber LED remains on Tape Drive green ″in use″ LED fails to come Tape automatically ejected from drive SCSI ID on rotary switch does not match SCSI ID set in configuration.

  • Page 78

    275XX 27801 to 27879 27880 to 27889 999030X Hard disk reset failure Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer FRU/Action 1. 1 Mbps Micro Channel Infrared LAN Adapter 1. ServerGuard Adapter 2. System Board 3.

  • Page 79: Miscellaneous Error Messages

    Miscellaneous error messages Message/Symptom CMOS Backup Battery inaccurate Changing colors Computer will not power-off. See “Power supply” on page 33. Computer will not RPL from server Computer will not Wake On LAN (if applicable) Dead computer. See “Power supply” on page 33.

  • Page 80

    Serial or parallel port device failure (system board port) Serial or parallel port device failure (adapter port) Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer FRU/Action 1. System Board 2. Diskette Drive Cable 3.

  • Page 81: Undetermined Problems

    1. Power-off the computer. 2. Remove or disconnect the following components (if installed) one at a time. a. Non-IBM devices b. External devices (modem, printer, or mouse) c. Any adapters d.

  • Page 82

    Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer...

  • Page 83: Chapter 7. Parts

    Chapter 7. Parts © Copyright IBM Corp. 2000...

  • Page 84: Parts Listing

    The parts listing supports the following models: xxU, xxS, xxP, xxC, xxD, xxM, xxV, xxF, xxS, xxG, xxT. Index Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer System (types 2271/6840/6841) Cap Handle Kit (all)

  • Page 85

    Index System (types 2271/6840/6841) Memory 128MB SDRAM (2271 - none) (6840 - VAU, VAA, VAT) (6841 - VAU, VCJ) Fan Sink, non-IHS, 533 - 866 MHz (2271 - EAx, EBx, ECx, E2U) (6840 - CAx, C1U, EAx, E1U, DTG, P2U) (6841 - EAx, E1U) Fan Sink, non-IHS, 900 - 933 (2271 - GAx, GBx, GCx, G2U, TAx)

  • Page 86

    Index Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer System (types 2271/6840/6841) Bezel Release Bar (all) Chassis Assembly (all) Side Panel With Nameplate (all) Speakers (2271 - all) (6840/6841 - none) Speaker Brick - GB/UK...

  • Page 87: Keyboards (pcnext Lite Pearl White)

    Index Keyboards (PCNext Lite Pearl White) US English French Canadian 058 French Canadian 044 LA/Spanish Brazil - Portugese Arabic Belgium - French Belgium - English Bulgarian Czech Danish Dutch French German Greek Hebrew Hungarian Italian Norwegian Polish Portugese Romanian Russian Serbian - Cyrrian Slovak Spanish...

  • Page 88

    Turkish - ID 179 Turkish - ID 440 UK English Yugoslavian UK English (ISO) Japanese Chinese Korean Thai Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer 37L2542 37L2543 37L2544 37L2545 37L2546 37L2547 37L2548 28L1860...

  • Page 89: Computer Power Cords

    Computer Power Cords Arabic Australian Belgian Bulgarian Canadian Czech Denmark Finland France German Hungarian Israel Italian Latin American Netherlands New Zealand Norwegian Polish Portuguese Serbian Slovakian South African Spanish Swiss Swiss - French/German US English UK - Ireland Yugoslavian Chile Argentina, Paraguay, &...

  • Page 90: Recovery Cds Win 98 Machine - Type 6840, 6841

    The following tools are required to service the computer models/types listed in this section of the service manual v Volt-ohm meter, IBM P/N 73G5404 v Wrap Plug, IBM P/N 72X8546 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer 32P4247 32P4244 32P4232...

  • Page 91: Chapter 8. Additional Service Information

    3. Move the recovery jumper from normal to clear. 4. Power-on the computer. The system senses the change in the position and erases the password. It is necessary to move the jumper back to the previous position. © Copyright IBM Corp. 2000 . 85 Power management .

  • Page 92: Administrator Password

    The servicer can use the DMI MIF Browser to update the MIF information in the EPROM. It is anticipated that some servicers might charge for this service. Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer...

  • Page 93: Alert On Lan

    Current Level BIOS information – Run the Configuration Utility to determine the level of BIOS installed. v Sources for determining the latest level BIOS available 1. IBM PC Company Home Page http://www.ibm.com/pc/us/ 2. PC PartnerInfo-Technical Database (CTSTIPS.NSF) 3. HelpCenter 4.

  • Page 94: Flash (bios/vpd) Update Procedure

    9. When you are instructed to reboot the computer, power-off the computer and move the recovery jumper to the normal position. Then replace the cover and power-on the computer. Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer...

  • Page 95: Power Management

    Power management Power management reduces the power consumption of certain components of the computer such as the system power supply, processor, hard disk drives, and some monitors. Advanced Power Management and Rapid Resume features of some personal computers. Automatic configuration and power interface (ACPI) BIOS Being an ACPI BIOS system, the operating system is allowed to control the power management features of the computer and the setting for Advanced Power Management (APM) BIOS mode are ignored.

  • Page 96: Setting Automatic Hardware Power Management Features

    (LAN). For further information, see “Wake on LAN” on page 91. Network settings This section applies only to computers that are linked to a network. Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer...

  • Page 97: Flash Over Lan (update Post/bios Over Network)

    Wake on LAN This setting is used to enable or disable the IBM-developed Wake on LAN feature. This feature makes it possible for the computer to be turned on remotely by a network server. Remote network management software must be used in conjunction with this feature.

  • Page 98

    Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer...

  • Page 99: Chapter 9. About This Manual

    The related service section includes safety notices and safety information, and problem determination tips. Note: This manual is intended for trained servicers who are familiar with IBM Personal Computer products. Use this manual along with advanced diagnostic tests to troubleshoot problems effectively.

  • Page 100

    Lea atentamente todas las declaraciones de precaución y peligro ante de llevar a cabo cualquier operación. Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer...

  • Page 101: Chapter 10. Related Service Information

    English v Portuguese (Brazil) v Chinese v French v German v Italian v Korean v Spanish © Copyright IBM Corp. 2000 . 95 Software considerations . . 125 BIOS . . 125 Drivers . 125 Hardware considerations . 125 System resource conflicts Miscellaneous Information .

  • Page 102

    5. Turn device ON. Note: In the UK, by law, the telephone cable must be connected after the power cord. Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer To Disconnect 1. Turn Everything OFF.

  • Page 103

    CAUTION: When replacing the battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.

  • Page 104

    Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam. Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer...

  • Page 105

    ≥ 32 kg (70.5 lbs) ≥ 55 kg (121.2 lbs) CAUTION: Use safe lifting practices when lifting your machine. Chapter 10. Related Service Information...

  • Page 106

    To avoid personal injury or equipment damage, disconnect the attached power cords, telecommunications systems, networks, and modems before you open the server covers, unless instructed otherwise in the installation and configuration procedures. Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer...

  • Page 107

    PERIGO Para evitar choques elétricos, não conecte ou desconecte nenhum cabo, nem efetue instalação, manutenção ou reconfiguração deste produto durante uma tempestade com raios. Para evitar choques elétricos: v O cabo de alimentação deve ser conectado a um receptáculo corretamente instalado e aterrado.

  • Page 108

    Jogue ou coloque na água v Aqueça a mais de 100 C (212 F) v Conserte nem desmonte. Descarte a bateria conforme requerido pelas disposições e regulamentações locais. Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer...

  • Page 109

    Cuidado: Quando uma unidade de CD-ROM estiver instalada, observe o seguinte. A utilização de controles ou ajustes ou a execução de procedimentos diferentes daqueles especificados nesta publicação pode resultar em exposição perigosa à radiação. A remoção das tampas da unidade de CD-ROM pode resultar em exposição a radiação perigosa de laser.

  • Page 110

    ≥ 32 kg (70.5 lbs) ≥ 55 kg (121.2 lbs) Cuidado: Utilize práticas seguras para levantamento de peso ao levantar sua máquina. Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer...

  • Page 111

    Cuidado: A corrente elétrica proveniente de cabos de alimentação, de telefone e de comunicação é perigosa. Para evitar ferimentos pessoais ou danos aos equipamentos, desconecte os cabos de alimentação, sistemas de telecomunicação, redes e modems antes de abrir as tampas do servidor, a menos que receba outras instruções nos procedimentos de instalação e configuração.

  • Page 112

    Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer...

  • Page 113

    Chapter 10. Related Service Information...

  • Page 114

    Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer...

  • Page 115

    Chapter 10. Related Service Information...

  • Page 116

    4. Branchez les cordons d’alimentation sur un socle de prise de courant. 5. Mettez les unités sous tension. Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer Déconnexion 1. Mettez les unités hors tension 2.

  • Page 117

    Remplacez la pile usagée par une pile de référence identique exclusivement - voir la référence IBM - ou par une pile équivalente recommandée par le fabricant. Si votre système est doté d’un module contenant une pile au lithium, vous devez le remplacer uniquement par un module identique, produit par le même fabricant.

  • Page 118

    (sauf instruction contraire mentionnée dans les procédures d’installation et de configuration). Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer...

  • Page 119

    VORSICHT Aus Sicherheitsgründen bei Gewitter an diesem Gerät keine Kabel anschließen oder lösen. Ferner keine Installations-, Wartungs- oder Rekonfigurationsarbeiten durchführen. Aus Sicherheitsgründen: Gerät nur an eine Schutzkontaktsteckdose mit ordnungsgemäß geerdetem Schutzkontakt anschließen. Alle angeschlossenen Geräte ebenfalls an Schutzkontaktsteckdosen mit ordnungsgemäß geerdetem Schutzkontakt anschließen.

  • Page 120

    Die nachfolgend aufgeführten Punkte beachten. Laserstrahlung bei geöffneter Tür. Niemals direkt in den Laserstrahl sehen, nicht direkt mit optischen Instrumenten betrachten und den Strahlungsbereich meiden. Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer...

  • Page 121

    ≥ 32 kg (70.5 lbs) ≥ 55 kg (121.2 lbs) Achtung: Beim Anheben der Maschine die vorgeschriebenen Sicherheitsbestimmungen beachten. Achtung: An Netz-, Telefon- und Datenleitungen können gefährliche elektrische Spannungen anliegen. Um eine Gefährdung des Benutzers oder Beschädigung des Geräts zu vermeiden, ist der Server auszuschalten.

  • Page 122

    4. Collegare il(i) cavo(i) di alimentazione alla presa elettrica. 5. ACCENDERE le unità. Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer Per scollegare 1. SPEGNERE tutti i dispositivi. 2. Rimuovere prima il(i) cavo(i) di alimentazione dalla presa elettrica.

  • Page 123

    Attenzione: Quando si sostituisce la batteria, utilizzare solo una batteria IBM o batterie dello stesso tipo o di tipo equivalente consigliate dal produttore. Se il sistema di cui si dispone è provvisto di un modulo contenente una batteria al litio, sostituire tale batteria solo con un tipo di modulo uguale a quello fornito dal produttore.

  • Page 124

    Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer...

  • Page 125

    Chapter 10. Related Service Information...

  • Page 126

    Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer...

  • Page 127

    Chapter 10. Related Service Information...

  • Page 128

    4. Conecte los cables de alimentación a las tomas. 5. Encienda el dispositivo (ON). Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer Instrucciones de desconexión 1. Encienda todos los componentes (ON). 2. En primer lugar, retire los cables de alimentación de las tomas.

  • Page 129

    Percaución: Al cambiar la batería, utilice únicamente la batería IBM Número de pieza 33F8354 o un tipo de batería equivalente recomendado por el fabricante. Si el sistema tiene un módulo que contiene una batería de litio, sustitúyalo únicamente por el mismo tipo de módulo del mismo fabricante.

  • Page 130

    Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer...

  • Page 131: General Safety

    Safety Information This section contains the safety information with which you need to be familiar, before you service an IBM computer. General Safety Follow these rules to ensure general safety: v Observe good housekeeping in the area of the machines during and after maintenance.

  • Page 132

    If an electrical accident occurs: – Use caution; do not become a victim yourself. – Switch off power. – Send another person to get medical aid. Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer...

  • Page 133: Handling Electrostatic Discharge-sensitive Devices

    This guide addresses only those items. However, good judgment should be used to identify potential safety hazards due to attachment of non-IBM features or options not covered by this inspection guide.

  • Page 134

    7. Check for worn, frayed, or pinched cables. 8. Check that the power-supply cover fasteners (screws or rivets) have not been removed or tampered with. Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer...

  • Page 135: Problem Determination Tips

    Use the World Wide Web (WWW) to download Diagnostic, BIOS Flash, and Device Driver files. To download NetVista file, do the following: v Go to http://www.ibm.com/. v Select Support. v Select Desktop computing from the ″Search by Category″ pull-down menu.

  • Page 136: Adding Adapters To The System

    I/O address v ROM or RAM. Some device drivers like HIMEM.SYS are position sensitive and must be placed before other device drivers in the CONFIG.SYS file. Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer...

  • Page 137: Hardware Considerations

    Direct drivers, which bypass BIOS, have the advantage of faster throughput, but the disadvantage of limited error-handling capability and reduced software and hardware compatibility and flexibility. This method is not used in the IBM PC Series systems. v Operating system to BIOS to hardware This is the recommended way.

  • Page 138: System Resource Conflicts

    If multiple assignments of the same I/O address occur, the system will hang. Use the DOS MEM command to check for multiple assignments to the same I/O address before replacing any hardware component. Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer...

  • Page 139

    ROM and RAM Addresses Adapter cards with processors can contain RAM and ROM. If the adapter cards have onboard memory, then the following are true. v ROM contains operating instructions for the adapter I/O. v RAM is used for buffering. Two adapters using the same memory area will cause a failure.

  • Page 140: Miscellaneous Information

    DASD DRAM ESDI EEPROM GPIB IEEE ISDN Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer Information Audio Capture and Playback Adapter Automatic Data Processing Advanced Graphics Port Alternate American National Standards Institute A Real Time Interface Coprocessor...

  • Page 141

    National Support Center NVRAM Non-Volatile Random Access Memory Original Equipment Manufacturer Peripheral Component Interconnect PCMCIA Personal Computer Memory Card International Association Programmable Option Select Physical Unit Number (refer to SCSI) RAID Redundant Array of Inexpensive Disks Random Access Memory (read/write)

  • Page 142: Send Us Your Comments

    ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ 3. What is your service level experience level? h Less than five years h More than five years ___________________________________________________________________________ Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer...

  • Page 143

    4. Which computers do you service most? ___________________________________________________________________________ ___________________________________________________________________________ Thank you for your response! Chapter 10. Related Service Information...

  • Page 144: Notices

    The furnishing of this document does not give you any license to these patents. You can send license inquiries, in writing, to: IBM Director of Licensing IBM Corporation North Castle Drive Armonk, NY 10504-1785 U.S.A. Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer...

  • Page 145: Trademarks

    Trademarks The following terms are trademarks of the IBM Corporation in the United States or other countries or both. Alert on LAN EduQuest HelpClub Netfinity NetVista PC 700 Predictive Failure Analysis SelectaSystem SystemView TrackPoint ActionMedia, Celeron, LANDesk, MMX, Pentium and Proshare are trademarks or registered trademarks of Intel Corporation in the U.S.

  • Page 146

    Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer...

  • Page 148

    Part Number: 06P1775 Printed in USA (1P) P/N: 06P1775...

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