Undetermined Problems - IBM A40I TYPE 2271 Hardware Maintenance Manual

Undetermined problems

Check the power supply voltages (see "Power supply" on page 33). If the voltages
are correct, return here and continue with the following steps.
1. Power-off the computer.
2. Remove or disconnect the following components (if installed) one at a time.
3. Power-on the computer to re-test the system.
4. Repeat steps 1 through 3 until you find the failing device or adapter.
If all devices and adapters have been removed, and the problem continues, replace
the system board (see "Replacing a system board" on page 31).
Message/Symptom
Some or all keys on the keyboard do not
work
a. Non-IBM devices
b. External devices (modem, printer, or mouse)
c. Any adapters
d. Riser card
e. Memory modules
Before removing or replacing memory modules, see "System board
memory" on page 30.
f. Extended video memory
g. External Cache
h. External Cache RAM
i. Hard disk drive
j. Diskette drive
FRU/Action
1. Keyboard
2. Keyboard Cable
3. System Board
Chapter 6. Symptom-to-FRU Index
75