Using Call Forwarding - Cisco 7940 Series User Manual

Chapter 3 Placing a Call and Other Basic Phone Tasks
Step 1
Step 2
Step 3
Step 4
Step 5
Tip

Using Call Forwarding

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Procedure
Press any available line button.
Press the GPickUp soft key.
Dial the required call pickup group number.
Answer the incoming call that is redirected to your phone.
To pick up a call using a different call pickup group number, hang up and begin
again at Step 1.
If there is more than one incoming call involved when you activate group call
pickup, you receive the first unanswered call. If there is no unanswered call in
the group, or if you dial an invalid group number, you receive a fast busy tone.
Call forwarding allows you to redirect all incoming calls from your
Cisco IP Phone to another number.
Use call forwarding to:
• Send incoming calls to another number—Use call forwarding to send your
calls to another number where you can answer the calls (for example, if you
are going to be working in an alternate office).
Send incoming calls directly to voice mail—Use call forwarding to send your
•
calls straight to your voice mail system. Your desk phone does not ring when
calls are routed to your voice mail through the call forwarding feature.
Call forwarding can send your calls to another IP Phone or to a traditional analog
phone.
This section covers these topics:
Setting Up Call Forwarding on Your Phone, page 3-8
•
How Call Forwarding Works with Your Voice Mail System, page 3-9
•
Cisco IP Phone 7960 and 7940 Series User Guide
Using Call Forwarding
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