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Troubleshooting
Cannot Access Web Management
If the management interface cannot be accessed using a web browser:
• Be sure the management station is correctly configured for TCP/IP. The IP settings
should be set to "obtain an IP address automatically."
• Try a Ping command from the management station to the unit's IP address to verify
that the entire network path between the two devices is functioning correctly.
• Check that the management station has a valid network connection and that the
Ethernet port that you are using has not been disabled.
• Check the network cabling between the management station and the unit. If the
problem is not resolved, try using a different port or a different cable.
Forgot or Lost the Password
Set the unit to its default configuration by pressing the reset button on the back
panel for 5 seconds or more. Then use the default password "admin" to access the
management interface.
Resetting the Unit
If all other recovery measures fail and the unit is still not functioning properly, take
either of these steps:
• Reset the unit using the web interface, or through a power reset.
• Reset the unit to its factory default configuration by pressing the reset button on the
back panel for 5 seconds or more. Then use the default password "admin" to
access the management interface.
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