Cisco 7911 Quick Reference Manual page 2

Place a Call
• Typical Method
1. Pick up hand set
2. Dial number (0 prior to any outbound
call)
i. For overseas calls dial the IDD
access code (0011), country
code, area code & then the
telephone number
ii. For pre-paid telephone calling
cards follow the instructions on
the back.
3. The message "Enter authorization code"
will appear on-screen. Enter your unique
student phone PIN followed by a #.
•
Hands Free Method
1. Depress the New Call softkey button
2. Dial number (0 prior to any outbound
call)
3. Depress the Dial softkey button
4. The message "Enter authorization code"
will appear on-screen. Enter your unique
student phone PIN followed by a #.
5. Pick up handset upon connection.
Place a call on hold - - Hold Button
• While on a phone call, you may depress the
Hold button (button 7 in the diagram) to place a
call on hold; it will become lit in red.
ACC-CO-REF-020 Residence_Voip_Telephone_Instruction_Dec_2013.doc 2012 Aug 16
• Turn return to the held call simply depress the
button once more.
Redial
• While the phone is in idle state or the handset
has been picked up to begin dialling, depress the
Redial softkey button
MCT – Malicious Call Identification
1. During a phone conversation, Select the
MCT softkey button
2. This will flag the call and send the alert
immediately
3. Since the call will be investigated, the user
should follow up with a call to ITS EX 3000.
4. NOTE: This feature should only be used in
genuine circumstances such as:
- Harassment calls
- Threatening calls
- Obscene calls
5. Once the key is pressed it will tag the
current call and send an immediate alert to
the system administrators.
6. The University will be obliged to investigate
all calls that are indicated as Malicious using
this feature.
7. In some cases, the University may also be
obliged to contact relevant legal authorities.
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Pay your Telephone Account Online
1. Visit:-
http://www.uow.edu.au/about/accommodation
Select > "Pay Fees Online" or pay at your
residence reception office.
2. To access your account information you require
the following
a. Student Number
b. PIN number
Check your Credit Balance
1. Dial Ex 5935 and follow the voice prompts.
Emergencies
1. Dial 000
(Not available during a power failure).
2. Dial University Security on Ex 4900
Telephone Condition & Cost
The VOIP telephone within your room is an
expensive item of equipment and it will need to be
present and in good working order at the end of
your residential contract. If it is not, you will be
invoiced for a replacement cost of $165.00.
IMPORTANT WARNING THE PHONE WILL NOT
OPERATE IN AN EVENT OF POWER FAILURE.
PLEASE CONTACT YOUR NEAREST RECEPTION
OFFICE.