Common Phone Tasks
Place a call
Go off-hook before or after dialing a
Highlight the call, and press
Press more softkey, press CFwdAll,
enter the 4-digit extension or press
the Msgs softkey to forward to
voicemail. Note: Do not forward
the phone to voicemail by
forwarding to x5000, it will not
Press Transfer, dial the number,
then press Transfer again.
Press, more > Confrn, dial the
participant, then press Confrn
Lift the handset, press PickUp
Phone Screen Icons
Call Forwarding enabled
Call on hold
Shared line in use
Handset in use
Speaker in use (Monitor only)
Displays phone menus and call activity including caller ID, call duration, and call
Cisco IP Phone
Indicates your Cisco IP Phone model.
Each activates a softkey option displayed on your phone screen.
Allows you to scroll through menu items.
Displays the Applications menu that provides access to phone logs and
directories, settings, and services.
Places the active call on hold, resumes a call on hold, and switches between an
active call and a call on hold.
Allows you to dial phone numbers, enter letters, and choose menu items.
Controls the handset, headset, speaker, and ringer volume.
Handset w/ light strip The light strip on the handset indicates an incoming call or new voice message.