Pit Boss 820 Owner's Manual page 24

Section Four: TROUBLE SHOOTING
Trouble Shooting and Pit Boss Error Messages
Problem
Grill will NOT
Start
Grill Temprature
when set at
SMOKE is too
high
Unexpected Grill
Temperature is
Displayed
Grill will not
achieve or
maintain stable
temperature
Grill produces
excess or
discolored
smoke
 Cooking temperature
Frequent Flare-
ups
Cause
 Power
 Temperature Dial
 Igniter
 Auger Motor
 Control Board
 "P" Setting is to LOW
 Grill is exposed to high
ambient temperature and
direct sun.
 Insufficient air flow
through burn pot
 Insufficient or poor fuel
 Control Settings
 Excess grease build-up
or general cleaning
 Wood pellet quality
 Burn Pot
 Ensure unit is plugged in.
 Verify there is power at the electrical outlet.
 Check and reset the Ground Fault Interrupter, if necessary
 Ensure Temperature Dial is in OFF position.
 Turn Temperature Dial to SMOKE.
LCD SCREEN will light up,
 Remove Cooking Grids and Flavor/Grease Tray. Turn unit on
and visually inspect the igniter.
 If igniter not working , check 5 amp fuse found on the back of
the control. Replace if necessary.
 If 5 amp fuse is good, call Customer Service for replacement
part. START UNIT USING MANUAL START INSTRUCTIONS.
 Remove Cooking Grids and Flavor/Grease Tray. Turn unit on
and visually inspect the auger feed.
 If not working, Call Customer Service for replacement Auger
motor
 If not working, Call Customer Service for replacement Pit Boss
Control Board.
 Turn Temperature Dial to SMOKE, Pushing the "P" SETTINGl
Button to INCREASE the "P" setting.
 The interior temperature has reach or gone over 130° F. It will
not harm the unit.
 Place unit in shaded area.
 Prop the lid open to reduce inside temperature.
 Check the burn pot for ash build-up or obstructions
 Check the fan for proper operation, that it is working, that the
air intake is not blocked and that there is no blockage in the
auger tube.
 Perform a quick test. Remove cooking grids and flavor /
grease plate. Ensure all the above has been done, start the
grill, set temperature to pre-heat and wait for 10 minutes.
Check that the flame produced is bright, vibrant and is being
pushed away from the hopper end.
 Check the hopper for sufficient fuel.
 Check fuel for size, dampness and sawdust.
 Check and clean the temperature probe
 Ensure "P" setting is correct
 Check and clean the interior grilling area.
 It is a good practice to clean and do a controlled burn off of the
hidden excess grease after each large cooking of tasty greasy
foods.
 Check and clear the hopper and burn pot of moist pellets,
replacing them with fresh dry pellets.
 Check for build-up of fuel in the burn pot
 Slow and Low is the way to go.
 Grease does have a flash point, keep the temperature under
350° F when cooking highly greasy food.
Solution
Page 24