Trust DIRECT WEBSCAN 19200 User Manual page 15

DIRECT WEB SCAN 19200
Problem Cause
Number of colours of
poor quality.
your screen adapter is
set too low.
Surface of the glass is
dirty. All dirt on the glass
plate is visible in the
image.
Scanner Set for a very high
resolution.
functions slowly.
Insufficient memory.
Error report Hard disk is full.
during scanning.
Resolution is too high.
A cross is visible Scanner is not correctly
connected to the USB
through the
port.
Direct Scan icon
and the
application does
not start.
An error No editing software
(Photo Express) has
message is
been installed.
displayed when
clicking on the
'Scan' button in
the Direct Scan
application.
An error No printer installed in
your computer.
message is
displayed when
clicking on the
'Copy' button in
the Direct Scan
application.
An error No modem or fax has
message is been installed in your
computer.
displayed when
clicking on the
'Fax' button in
the Direct Scan
application.
12
Possible solution
Set your screen adapter to a
minimum of 65,535 colours (16
bits).
Clean the glass of the scanner
thoroughly. See chapter 7.
In practise, a resolution of 2400
dpi, at maximum, is sufficient.
Use higher solutions only for
small original images.
You need a minimum of 32MB
RAM memory. 64MB or more is
recommended.
You need 3 times the space of
the image to be scanned as free
space on the hard disk. Free up
more space on the hard disk or
select a lower resolution.
In practise, a resolution of 2400
dpi, at maximum, is sufficient.
Use higher solutions only for
small original images.
Connect the scanner to the USB
port correctly. See chapter 4.
Install the editing software (Ulead
Photo Express). See chapter 4.
Install a printer in your computer.
Install a modem and fax in your
computer.