DMX DR500 User Manual

Digital audio satellite receiver
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Digital Audio Satellite Receiver
DR500 User Guide

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  • Page 1 Digital Audio Satellite Receiver DR500 User Guide...
  • Page 2 IMPORTANT SAFETY INSTRUCTIONS THIS IS AN ADDENDUM TO THE DR500 USERS GUIDE AS REQUIRED BY UNDERWRITERS LABORATORIES INC, PER UL 1492. Dated April 30, 1996 Read Instructions – Read all Safety Instructions before operating equipment. Retain Instructions – Save these instructions for future reference.
  • Page 3 Servicing – Do not attempt to service this product yourself, there are no customer serviceable parts inside. Refer all servicing to qualified service personnel. A product and cart combination should be moved with care. Quick stops, excessive force, and uneven surfaces may cause the product and cart combination to overturn.
  • Page 4 Figure 1 Example of antenna grounding as per National Electrical Code, ANSI/NPFA 70 Antenna lead in wire Ground clamp Antenna discharge unit (NEC Section 810-21) Grounding Conductors (NEC Section 810-21) Electric Service Equipment Power Service Grounding Electrode System Ground Clamps (NEC ART 250, Part H) NEC - National Electrical Code NOTICE...
  • Page 5 Do Not Open The DR500 Equipment! Service Only By DMX! The DR500 contains no user-serviceable parts. Do not attempt to service this product yourself. Any attempt to do so will negate any and all warranties. To reduce the risk of fire or electric shock, do not expose this appliance to rain or moisture.
  • Page 6 CAUTION: To Reduce The Risk Of Electric Shock, Do Not Remove Cover (Or Back). No User-Serviceable Parts Inside. Refer Servicing To Qualified Service Personnel. Précautions: Pour éviter toute décharge électrique, ne pas enlever le couvercle,. Les pieces a l’interieur ne sont pas reparables. Faire appel uniquement á...
  • Page 7: Table Of Contents

    System Features ....... . 1-2 What is DMX MUSIC?......1-2 DBS System Overview .
  • Page 8 Turning the DR500 ON and OFF ....... . . 3-3...
  • Page 9 DMX MUSIC/DJ Functions ........
  • Page 10 Clearing the Front Panel Lockout ..... . 4-10 DMX MUSIC/DJ Functions ....... .
  • Page 11: Introduction

    Introduction Welcome to the world of premier digital audio service provided by DMX MUSIC. This guide is your handbook for using the DR500 Digital Audio Satellite Receiver and the DMR and DMR-28 DMX MUSIC/DJ remote control units. The sections in this guide provide step-by-step instructions for a...
  • Page 12: Getting Started

    • Read the appropriate sections of this User Guide as noted below. Do not plug in the DR500 Receiver until you have connected the system and read Section 3: Basic Operations. If you are new to satellite communications or are unfamiliar with either the...
  • Page 13: Section 1: System Overview And Component Descriptions

    • Section 1 for an overview of the DMX MUSIC/DBS system and equipment • Section 3 for DR500 start-up and to review basic operations • Section 4 for advanced operations • Appendix E to use the DR500 Reference Sheet •...
  • Page 14: System Features

    System Features The DR500 DBS Satellite Receiver is a digital audio stereo decoder which easily integrates with most stereo or monaural amplifier systems. Key system features include: • Full CD quality 20 kHz stereo • 120 stereo pairs available on one transponder •...
  • Page 15: What Is Dmx Music

    DMX MUSIC/DBS service uses a highly sophisticated system that makes channel selection and local music programming easier and simpler than using a VCR. It also allows DMX MUSIC to deliver music of unprecedented linearity, sonic precision, and exceptional fidelity.
  • Page 16 • DBS Satellite Dish Antenna — receives the music programming transmitted from the satellite and relays it to the DR500 Receiver. Your satellite dish can be as small as one meter and may be installed in various places on or around your location. The only constraint is that the satellite dish must be properly pointed at the satellite with no obstacles blocking the satellite signal.
  • Page 17: Dr500 System Components

    The DR500 is the master receiver that connects to the satellite dish and your stereo or monaural amplifier system. DR500 Front Panel The front panel of the DR500 is used to turn the DR500 on and off and manually select music channels. The front panel consists of: •...
  • Page 18: Dr500 Back Panel

    Section 5: Maintenance and Troubleshooting.). DR500 Back Panel The back panel of the DR500 has a variety of connectors that are used to link the satellite dish to the DR500 and your audio system to the DR500. The back panel consists of: •...
  • Page 19: Dmr Remote Control Units

    Last channel recall function that allows you to return to the previously selected channel. To use either remote control unit, point it toward your DR500 Receiver and press the appropriate keys. The remote control units can be used at distances of up to 10 meters (32 feet) while you are directly in front of and...
  • Page 20: Dmr-22 Remote Control

    Communication between the remote control and DR500 will be impaired if there are obstructions blocking the transmission or if the remote control is not directed straight at the DR500. If the remote control fails to operate, refer to Section 5: Maintenance and Troubleshooting.
  • Page 21: Dmr28 Dmx Music/Dj Remote Control1-9

    DMR28 DMX MUSIC/DJ Remote Control In addition to the basic features, the DMX MUSIC/DJ provides instant viewing of the following information for each music selection: • Title • Album • Composer • Artist • Record label • Album ID number The DMX MUSIC/DJ also displays DR500 operation information, help messages, and low battery indication.
  • Page 22: Additional Dr500 Receivers

    Only keys indicated operate the DR500. Other keys have no DR500-associated functions. Additional DR500 Receivers Additional DR500 receivers can be added to your system at any time. Each receiver allows you to select and play one different DMX MUSIC music channel on a separate audio system. This provides additional...
  • Page 23: Installation And Connections

    Two or more DR500 Receivers may be connected to one antenna provide different music channels via separate audio systems. For additional information regarding the connection of multiple receivers to one antenna, refer to Section 2. S e c t i o n 2 Installation and Connections This section helps you set up and connect your DR500 system.
  • Page 24: Before You Begin

    • Antenna installations and alignment instructions Before You Begin Before you begin using your DR500, it is assumed that the DMX MUSIC/DBS receiving equipment has been professionally installed, which includes: • Setting up the satellite dish and its LNB, correctly positioning the dish so that it is pointed at the satellite, and connecting it to the DR500 Receiver (Additional information in this chapter.)
  • Page 25: Choosing A Good Location

    Keep the carton and original packaging to return a unit for repair, in the unlikely event of a failure. After the carton is opened, carefully remove the DR500 and all system components and check the following items: ? Visually inspect the system to ensure that no physical damage has occurred during shipping.
  • Page 26: Safety Precautions

    DR500 is placed in a closed area, such as a bookcase or rack, ensure that proper ventilation is provided. Never place the DR500 on a soft surface, such as a rug, sofa, or bed, that would obstruct the required air flow into the DR500 ventilation slots.
  • Page 27: Connecting The Dr500 To Your Audio System

    USE CORRECT POWER SOURCE Operate the wall mount power supply for the DR500 from a 120 V, 60 Hz outlet only. Take care not to overload wall outlets or extension cords, as this increases the risk of fire or electrical shock.
  • Page 28: Connecting The Dr500 To Your Stereo System

    AC power turned off. Connecting the DR500 to Your Stereo System To connect the DR500 to a stereo system, refer to the figure below and the following instructions. 1. Make sure the stereo amplifier is OFF and the volume is turned completely down.
  • Page 29: Connecting The Dr500 To Your Monaural System

    Do not connect the RCA cables from the DR500 to the PHONO input of audio equipment. Any line level input such as AUX, CD, DAT, TAPE, VIDEO, or VCR can be used for the DR500 output. 4. Plug the DR500 into an AC outlet.
  • Page 30: If The Audio Equipment Has A Direct Digital Coaxial Input

    If the Audio Equipment Has a Direct Digital Coaxial Input To connect the DR500 to audio equipment with direct digital input, refer to the figure below and the following instructions. Connect a shielded RCA cable (not provided) from the DIGITAL OUT connector on the DR500 to the coaxial DIGITAL INPUT connector on the audio equipment.
  • Page 31: Connecting Multiple Receivers To One Antenna

    8. Connect 120 VAC to 15VDC power adapter to the DR500 Receiver – do not turn it on. (Or suitable alternate power source) Improvise a temporary sun shade over the DR500 front panel as the LED displays may be difficult to read in direct sunlight.
  • Page 32: Recommended Equipment

    IF processing with a minimum bandwidth of 950 MHz to 1750 MHz. Since power is delivered to the LNB and line amplifier by the DR500 Receiver (18 VDC via RF IN connector), splitters should have one DC power passing port.
  • Page 33 18 VDC power. • Coaxial Cable Always use a high quality RG-6 or RG11 cable to minimize antenna signal loss and amplifier requirements.
  • Page 34: Section 3: Getting Started And Basic Operations

    S e c t i o n 3 Getting Started and Basic Operations The DR500 has many features that you can use to customize your DMX MUSIC program. These exciting and easy-to-use features, combined with up to 120 available channels delivering commercial- free, CD-quality music, allow you to design and implement a music program that meets your individual needs.
  • Page 35 DMX MUSIC/DBS National Authorization Control Center. If the DR500 will not be used for extended periods of time, it should be turned off using the front panel power switch only. It should not be unplugged nor have its AC power turned OFF.
  • Page 36 It is recommended that you do not plug the DR500 into a switched AC outlet found on an audio amplifier as the AC power will be terminated when the amplifier is turned off. Turning the DR500 ON and OFF To turn the DR500 ON, press the power selector once on either the DR500 front panel or remote control.
  • Page 37: Correcting Errors

    The front panel displays a flashing two-digit number that is the current hour in 24-hour mode. The time displays for approximately five seconds and then automatically displays the current channel. If the DR500 clock has not been initialized by the Control Center, the front panel displays 99. Setting the Volume You control the volume of the DMX MUSIC music through your stereo system and the volume control keys located on the remote control.
  • Page 38: Muting The Volume

    The DR500 offers a mute function that is controlled through the remote control. 1. To mute the audio press: The current channel will flash on the DR500 front panel while the audio is muted. 2. To return to normal volume, press MUTE again or press any other valid key.
  • Page 39: Selecting A Channel

    You can use either the front panel or remote control unit to select another channel. Front Panel Channel Selection Use the following keys to select a channel from the DR500 front panel: • TUNE ? button to move up to the next authorized channel •...
  • Page 40: Recalling A Channel

    DR500 tunes to that channel, however, you will not have audio output, the front panel Authorized LED will be off, and the channel will flash. Recalling a Channel To recall your last channel selection, press: The DR500 will tune to the previously selected channel and display the channel on the front panel.
  • Page 41: Viewing The Time And Date

    Viewing the Time and Date You can view the time and date using the DMX MUSIC/DJ to check that the DR500 clock is correctly set or to check that the remote control is functioning properly. 1. Press: The front panel displays a flashing two-digit number that is the current hour in 24-hour mode.
  • Page 42: Section 4: Advanced Operations

    S e c t i o n 4 Advanced Operations The DR500 advanced features give you the power and flexibility to create tailored musical programs. These advanced functions include: • Forced tune programming æ a channel is automatically selected and played at a specific time •...
  • Page 43: Forced Tune Events

    If you do not have a version 2.0 or higher DR500, you will only have the ability to schedule up to 6 forced tuned events. To check the software version, with your DJ Remote, press 150.
  • Page 44: Checking Forced Tune Events

    Clearing Forced Tune Events The DR500 allows you to program and store up to six forced tune events. These forced tune events can be programmed for one channel or spread across a maximum of six channels.
  • Page 45: Local Channel Management

    Deleting Authorized Channels The DR500 gives you local control to delete channels from your list of authorized channels. To locally delete an authorized channel: 1. Tune to the desired channel.
  • Page 46: Setting The Dynamic Range

    DMX MUSIC affiliate. Setting the Dynamic Range The DR500 Receiver is shipped with all 120 channels set at full CD-quality (90 dB dynamic range). To meet your individual music needs, you have the capability of setting a different dynamic range for up to 10 channels, or setting all channels to a global dynamic range default.
  • Page 47: Checking Dynamic Range Settings

    Press STORE to save your selection. If there are less than 10 Dynamic Range settings programmed, the new setting will be stored in memory. The DR500 will automatically implement the selected dynamic range when the specified channel is tuned.
  • Page 48: Clearing The Dynamic Range

    Clearing the Dynamic Range The DR500 allows you to program and store up to 10 channels with specific dynamic range settings. If you have exceeded the 10-channel maximum, the DR500 front panel displays FUL indicating the memory is full. When FUL displays, the DR500 memory must be cleared before additional dynamic range settings can be entered.
  • Page 49: Checking The Transponder Frequency

    The new transponder frequency will be stored in memory. Pressing PRESET while entering a Transponder Frequency code exits the procedure and returns to the current channel. Be careful to enter the correct frequency. The DR500 will not operate if the Transponder Frequency is incorrect. Checking the Transponder Frequency To check the current transponder frequency, press: The front panel flashes the current Transponder Frequency MHz code.
  • Page 50 The display is updated approximately twice per second. Your display may not change if the signal quality is constant. — If the DR500 is not locked, nL displays on the front panel. Unlike most other DR500 functions, the signal quality indicator does not automatically clear from the display.
  • Page 51: Front Panel Lockout

    Not locked Front Panel Lockout Setting the Front Panel Lockout The DR500 allows you to inhibit, or lockout, any command entries. To do this press: The front panel displays LOC indicating that the front panel has been locked. When the front panel has been locked, both the front panel and the remote control will be non-functional.
  • Page 52: Checking The Dr500'S Status

    Checking the DR500’s Status You can periodically check the status of the DR500 using the DMX MUSIC/DJ. 1. To check the status, press: The DMX MUSIC/DJ displays a variety of status messages.
  • Page 53 Power to the low noise block (LNB) is System NV shorted and nonvolatile memory errors System PLL All system errors are detected System LNB System NV For additional information about DR500 status messages, refer to Section 5: Maintenance and Troubleshooting...
  • Page 54: Section 5: Maintenance And Troubleshooting

    Cleaning the DR500 Receiver Before cleaning the DR500, unplug it from the wall outlet. Clean the cabinet, panel, and controls with a soft cloth lightly moistened with water. Do not use any type of abrasive pads, scouring powders, liquid cleaners, aerosol cleaners, or solvents such as alcohol or benzene.
  • Page 55 The AC outlet is not providing electrician check the outlet. the required power. (You may be experiencing a power brown Operate the DR500 from a 120 V 60 out in your area.) Hz outlet only. Have a professional The DBS system is not electrician check the outlet.
  • Page 56 DMX MUSIC affiliate. Poor satellite signal quality Ensure that the DR500 is in an sometimes due to sunspots or appropriate location away from vibration inclement weather. or movement that may cause the music...
  • Page 57 Section 1). Unplug the receiver from the wall The DR500 Receiver has outlet. Wait 30 seconds. not locked onto the Plug the DR500 back into satellite. the outlet. Check the DR500’s performance. If Power to the low noise the DR500 stil performs...
  • Page 58: Section 6: Specifications

    LNB is OFF. This may be normal for multiple receiver installations provided signal from a single LNB. Contact your DMX MUSIC affiliate before switching LNB to Volume control does not Volume control keys are Turn the volume control work keys on, use PRESET 975.
  • Page 59: General Specifications

    LNB Power: 250 milliamps max 18 VDC ±10% LNB Frequency Drift: ±5 MHz Audio Threshold: 5.1 dB Eb/No for 10-5 BER General Specifications* Power Supply: 100-130 VAC, 60 Hz source to 15VDC supply Power Consumption: 21 Watts maximum Operating Temperature: 08 to 408 C Operating Humidity: 0 to 95% noncondensing Regulatory Certifications:...
  • Page 60: Appendix A: Warranty And Repair Information

    A p p e n d i x Warranty and Repair Information Warranty Statement DMX MUSIC warrants that its products are free from defects in material and workmanship at the time of shipment and that they conform to applicable specifications. In no event will DMX MUSIC be liable for consequential misuse or damages.
  • Page 61: Return Procedures Dmx Music Commercial Subscribers

    This process will be handled in an expedient and prompt manner but may be subject to available labor and material resources. The DMX MUSIC warranty, as stated herein, is in lieu of all other warranties, expressed, implied, or statutory. For further information, please contact...
  • Page 62: Return Procedures Dmx Music Affiliates

    Quite often, equipment problems can be corrected over the phone, which keeps your equipment in service and avoids unnecessary and costly downtime. Any returns or repair of the DR500 must be coordinated by the DMX MUSIC affiliate. Return Procedures — DMX MUSIC Affiliates...
  • Page 63 6. Ship your module and power supply only (no accessories such as remote controls) in the original shipping packaging or equivalent, prepaid, to the address provided by DMX MUSIC Customer Service. All equipment upgrade and repair requests will be completely evaluated and the required work performed in an expedient and prompt manner.
  • Page 64 DR500 General Functions and Commands Volume Channel Adjust the volume using The controls on your Recall Press LAST. Stereo system. Scan Press SCAN. Mute Press MUTE. To return to normal volume, press Select Enter the channel number using MUTE again.
  • Page 65 Signal Quality PRESET 940 Add authorized channels. Press PRESET 180. PRESET 950 Delete authorized Press any key to clear display. channels. PRESET 960 Set global dynamic range. Transponder Frequency PRESET 970 Front panel lockout. Check Press PRESET 120. PRESET 975 Volume Control.
  • Page 66 800-700-4412 d m x m u s I c . c o m...

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