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DMX DR500 User Manual

Digital audio satellite receiver
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DMX MUSIC
Field Operations Manual
DBS

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Summary of Contents for DMX DR500

  • Page 1 DMX MUSIC Field Operations Manual...
  • Page 2 Digital Audio Satellite Receiver DR500 User Guide...
  • Page 3 DO NOT PRINT THIS PAGE Use DR500 cover as title page here.
  • Page 4 NOTICE This publication and its contents are proprietary to DMX and are intended solely for the contractual use of its customers for no other purpose than to operate the equipment described herein. This publication and its contents shall not be used or distributed for any other purpose and/or otherwise communicated, disclosed, or reproduced, in any way whatsoever, without the prior written consent of DMX.
  • Page 5 CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION: To Reduce The Risk Of Electric Shock, Do Not Remove Cover (Or Back). No User-Serviceable Parts Inside. Refer Servicing To Qualified Service Personnel. Précautions: Pour éviter toute décharge électrique, ne pas enlever le couvercle. Les pieces a l’interieur ne sont pas reparables.

  • Page 6: Table Of Contents

    DR500 Shipment Checklist ....................3 Choosing a Good Location......................4 Safety Precautions........................4 Connecting the DR500 to Your Audio System ................5 Connection Guidelines ....................5 Connecting the DR500 to Your Stereo System ............6 Connecting the DR500 to Your Monaural System .............7 If the Audio Equipment Has a Direct Digital Coaxial Input........7 Antenna Installation and Alignment...................8...
  • Page 7 Section 3: Getting Started and Basic Operations Section Topics..........................1 Starting up the DR500........................3 Turning the DR500 ON and OFF....................4 Basic Operational Information ....................4 Correcting Errors........................5 Checking the Clock ........................5 Setting the Volume........................5 Muting the Volume ........................6 Selecting a Channel........................7 Front Panel Channel Selection ...................7 Remote Control Channel Selection ................7...
  • Page 8 Checking the DR500’s ID Number ................11 Checking the DR500’s Status...................12 Section 5: Maintenance and Troubleshooting Maintenance ..........................1 Cleaning the DR500 Receiver ..................1 Troubleshooting Tips .........................1 Section 6: Specifications Appendix A: Warranty and Repair Information Warranty Statement ...........................1 Return Procedures  DMX Commercial Subscribers................3 Return Procedures ...

  • Page 9: Important Information

    Do not plug in the DR500 Receiver until you have connected the system and read Section 3: Basic Operations. If you are new to satellite communications or are unfamiliar with either the DR500 or the remote control, you should read the following sections before unpacking or operating this product: •...
  • Page 10 If you are an experienced user familiar with the DR500 and its remote control, you may wish to review the following sections before unpacking or operating this product: • Section 1 for an overview of the DMX/DBS system and equipment •...
  • Page 11 Signal Quality Press PRESET 180. Press any key to clear display. Transponder Frequency Check Press PRESET 120. Press PRESET 920. Enter the transponder frequency and press STORE. DR500 (E-11) Rev. C 10/94...
  • Page 12 To return to normal volume, press MUTE again. DMX/DJ View Functions and Commands Audio Info. Press VIEW. Press MORE to see additional information. DR500 Status Press PRESET 150 and press VIEW. Press MORE to see additional information. Time Press PRESET 100 and press VIEW. Unit ID Press PRESET 190 and press VIEW.
  • Page 13 DR500 (E-13) Rev. C 10/94...

  • Page 14: System Features

    Digital audio output, Sony/Philips Digital Interface Format (SPDIF) To fully appreciate the DMX/DBS service, you must have a separate stereo system that can be connected to the DR500. (For information on connecting the system, refer to “Connecting the DR500 to the Audio System”...

  • Page 15: Dbs System Overview

    Although the use of satellites, satellite dishes, and receivers may seem complex, the DMX/DBS service uses a highly sophisticated system that makes channel selection and local music programming easier and simpler than using a VCR. It also allows DMX to deliver music of unprecedented linearity, sonic precision, and exceptional fidelity.
  • Page 16 Once the DMX music programming is received at your location, your DR500 Receiver and associated audio components take over. • DR500 Digital Audio Satellite Receiver  receives and decodes the digital audio programming information and sends it to your stereo...

  • Page 17: Dr500 System Components

    The DR500 is the master receiver that connects to the satellite dish and your stereo or monaural amplifier system. DR500 Front Panel The front panel of the DR500 is used to turn the DR500 on and off and manually select music channels. The front panel consists of: •...

  • Page 18: Dr500 Back Panel

    DR500 Back Panel The back panel of the DR500 has a variety of connectors that are used to link the satellite dish to the DR500 and your audio system to the DR500. The back panel consists of: • Power Input  attaches the DR500 to a 120 VAC wall mount supply •...

  • Page 19: Dmr Remote Control Units

    Communication between the remote control and DR500 will be impaired if there are obstructions blocking the transmission or if the remote control is not directed straight at the DR500. If the remote control fails to operate, refer to Section 5: Maintenance and Troubleshooting.

  • Page 20: Dmr-22 Remote Control

    (each plays for five seconds) Mutes the audio Turns the volume up Turns the volume down Only the keys indicated operate the DR500 Receiver. The other remote control keys have no DR500-associated functions. DR500 (E-20) Rev. C 10/94...

  • Page 21: Dmr-28 Dmx/Dj Remote Control

    DMR-28 DMX/DJ Remote Control In addition to the basic features, the DMX/DJ provides instant viewing of the following information for each music selection: • • • Title Album Composer • • • Artist Record label Album ID number The DMX/DJ also displays DR500 operation information, help messages, and low battery indication. The DMX/DJ remote control is described below.

  • Page 22: Additional Dr500 Receivers

    Additional DR500 Receivers Additional DR500 receivers can be added to your system at any time. Each receiver allows you to select and play one different DMX music channel on a separate audio system. This provides additional stereo music channels to cover other locations or zones.
  • Page 23 DR500 (E-23) Rev. C 10/94...

  • Page 24: Dr500 Shipment Checklist

    Keep the carton and original packaging to return a unit for repair, in the unlikely event of a failure. After the carton is opened, carefully remove the DR500 and all system components and check the following items: Visually inspect the system to ensure that no physical damage has occurred during shipping.

  • Page 25: Choosing A Good Location

    If the DR500 is placed in a closed area, such as a bookcase or rack, ensure that proper ventilation is provided. Never place the DR500 on a soft surface, such as a rug, sofa, or bed, that would obstruct the required air flow into the DR500 ventilation slots.

  • Page 26: Connecting The Dr500 To Your Audio System

    It should not be unplugged nor have its AC power turned off. Connecting the DR500 to Your Stereo System To connect the DR500 to a stereo system, refer to the figure below and the following instructions. DR500 (E-26) Rev. C 10/94...
  • Page 27 EXCEPT the phonograph input. Remember to match left and right channels. Do not connect the RCA cables from the DR500 to the PHONO input of audio equipment. Any line level input such as AUX, CD, DAT, TAPE, VIDEO, or VCR can be used for the DR500 output.

  • Page 28: Connecting The Dr500 To Your Monaural System

    5. Continue on to Section 3: Basic Operations. If the Audio Equipment Has a Direct Digital Coaxial Input To connect the DR500 to audio equipment with direct digital input, refer to the figure below and the following instructions. Connect a shielded RCA cable (not...

  • Page 29: Antenna Installation And Alignment

    Antenna Installation and Alignment It is recommended that the Satellite dish antenna be installed by your local DMX Affiliate. It is imperative that the dish be securely and safely mounted, and pointed accurately at the Satellite. Brief instructions are presented here for completeness.

  • Page 30: Connecting Multiple Receivers To One Antenna

    950 MHz to 1450 MHz. Since power is delivered to the LNB and line amplifier by the DR500 Receiver (18 VDC via RF IN connector), splitters should have one DC power passing port. All other ports must block DC or have equivalent circuitry that only permits one of the DR500 Receivers to power the LNB.
  • Page 31 Step-by-step instructions for connecting the DR500 Receiver to your audio system Before You Begin Before you begin using your DR500, it is assumed that the DMX/DBS receiving equipment has been professionally installed, which includes: • Setting up the satellite dish and its LNB, correctly positioning...
  • Page 32 DR500 (E-32) Rev. C 10/94...
  • Page 33 Keep the carton and original packaging to return a unit for repair, in the unlikely event of a failure. After the carton is opened, carefully remove the DR500 and all system components and check the following items: Visually inspect the system to ensure that no physical damage has occurred during shipping.
  • Page 34 If the DR500 is placed in a closed area, such as a bookcase or rack, ensure that proper ventilation is provided. Never place the DR500 on a soft surface, such as a rug, sofa, or bed, that would obstruct the required air flow into the DR500 ventilation slots.
  • Page 35 It should not be unplugged nor have its AC power turned off. Connecting the DR500 to Your Stereo System To connect the DR500 to a stereo system, refer to the figure below and the following instructions. DR500 (E-35) Rev. C 10/94...
  • Page 36 EXCEPT the phonograph input. Remember to match left and right channels. Do not connect the RCA cables from the DR500 to the PHONO input of audio equipment. Any line level input such as AUX, CD, DAT, TAPE, VIDEO, or VCR can be used for the DR500 output.
  • Page 37 5. Continue on to Section 3: Basic Operations. If the Audio Equipment Has a Direct Digital Coaxial Input To connect the DR500 to audio equipment with direct digital input, refer to the figure below and the following instructions. Connect a shielded RCA cable (not...
  • Page 38 Antenna Installation and Alignment It is recommended that the Satellite dish antenna be installed by your local DMX Affiliate. It is imperative that the dish be securely and safely mounted, and pointed accurately at the Satellite. Brief instructions are presented here for completeness.
  • Page 39 950 MHz to 1450 MHz. Since power is delivered to the LNB and line amplifier by the DR500 Receiver (18 VDC via RF IN connector), splitters should have one DC power passing port. All other ports must block DC or have equivalent circuitry that only permits one of the DR500 Receivers to power the LNB.

  • Page 40: Section Topics

    • DMX/DJ functions Many of these features can be programmed and controlled by the DMX DBS National Authorization Center. When you turn on your DR500 and call for authorization, talk to your DMX affiliate about this service. DR500 (E-40) Rev. C 10/94...

  • Page 41: Forced Tune Events

    Setting Forced Tune Events The DR500 allows you to program and store up to six forced tune events per day. These forced tune events can be programmed for one channel or spread across a maximum of six channels.

  • Page 42: Clearing Forced Tune Events

    Once all the forced tune events have been displayed, the front panel returns to the current channel. Clearing Forced Tune Events The DR500 allows you to program and store up to six forced tune events. These forced tune events can be programmed for one channel or spread across a maximum of six channels.

  • Page 43: Local Channel Management

    Setting the Dynamic Range The DR500 Receiver is shipped with all 120 channels set at full CD-quality (90 dB dynamic range). To meet your individual music needs, you have the capability of setting a different dynamic range for up to 10 channels, or setting all channels to a global dynamic range default.

  • Page 44: Checking Dynamic Range Settings

    Clearing the Dynamic Range The DR500 allows you to program and store up to 10 channels with specific dynamic range settings. If you have exceeded the 10-channel maximum, the DR500 front panel displays FUL indicating the memory is full.

  • Page 45: Setting The Dynamic Range Global Default

    Setting the Transponder Frequency The DR500 is shipped with the transponder frequency saved in memory. It is highly unlikely that this frequency will have to be changed and should only be done upon instructions from your DMX affiliate. In the event that a new transponder frequency must be entered, follow these procedures: 1.
  • Page 46 Be careful to enter the correct frequency. The DR500 will not operate if the Transponder Frequency is incorrect. DR500 (E-46) Rev. C 10/94...

  • Page 47: Checking The Transponder Frequency

    If the DR500 is not locked, nL displays on the front panel. Unlike most other DR500 functions, the signal quality indicator does not automatically clear from the display. To clear the display, press any key on the remote control or the DR500 front panel. DR500 (E-47)
  • Page 48 The following table shows the DR500 codes and their corresponding Eb/No levels. A code of -00, with a corresponding Eb/No level of 17 dB or greater, is the highest signal quality. A code of -68, with corresponding Eb/No levels of 5 dB or lower, is a very weak signal strength.

  • Page 49: Front Panel Lockout

    To clear the front panel lockout, press: PRESET 0 STORE The front panel lockout command will be cleared and the DR500 will receive all commands through the front panel and be fully functional again. DMX/DJ Functions Checking the DR500’s ID Number Every DR500 Receiver has a specific identification (ID) number which is located on the back of the DR500.

  • Page 50: Checking The Dr500'S Status

    Checking the DR500’s Status You can periodically check the status of the DR500 using the DMX/DJ. 1. To check the status, press: PRESET VIEW The DMX/DJ displays a variety of status messages. 2. To move through the screens of information, press MORE on the DMX/DJ.

  • Page 51: Maintenance

    Cleaning the DR500 Receiver Before cleaning the DR500, unplug it from the wall outlet. Clean the cabinet, panel, and controls with a soft cloth lightly moistened with water. Do not use any type of abrasive pads, scouring powders, liquid cleaners, aerosol cleaners, or solvents such as alcohol or benzene.
  • Page 52 30 seconds. If the Fault light turns off, replace the cable. If the Fault light flashes, contact your DMX affiliate. There is a problem with the satellite dish LNB. Contact your DMX affiliate. Music stops briefly or The audio signal for the particular music...
  • Page 53 DR500. Ensure that there are no obstacles between the DR500 and the remote control unit. The remote control is too far from the DR500. Move to within 10 meters of the DR500. The path between the DR500 and remote Remove the obstruction, point the remote control is obstructed.

  • Page 54: Audio Specifications

    This exposure light exposure. may interfere with the remote control signal and not allow the remote and DR500 to communicate. Remote control is broken. Check that the remote control is functioning properly by performing the procedure for viewing the time on the DMX/DJ.

  • Page 55: Warranty Statement

    *Design and specifications are subject to change without notice. Warranty Statement DMX warrants that its products are free from defects in material and workmanship at the time of shipment and that they conform to applicable specifications. In no event will DMX be liable for consequential misuse or damages.
  • Page 56 The DMX warranty, as stated herein, is in lieu of all other warranties, expressed, implied, or statutory. For further information, please contact...

  • Page 57: Return Procedures  Dmx Commercial Subscribers

    Return Procedures  DMX Commercial Subscribers If you are a commercial subscriber who has a contract with a DMX affiliate for DMX services, contact your local DMX affiliate. Speak to a customer service representative about any questions, issues, or problems. Quite often, equipment problems can be corrected over the phone, which keeps your equipment in service and avoids unnecessary and costly downtime.
  • Page 58 6. Ship your module and power supply only (no accessories such as remote controls) in the original shipping packaging or equivalent, prepaid, to the address provided by DMX Customer Service. All equipment upgrade and repair requests will be completely evaluated and the required work performed in an expedient and prompt manner.

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