Paper Feed Problems - Develop ineo 4000P User Manual

Paper feed problems

Paper frequently jams
Action
Step 1
1. Pull out the tray, and then do one or more of the following:
- Make sure paper lies flat in the tray.
- Check if the paper size indicators on the paper guides are aligned
with the paper size indicators on the tray.
- Check if the paper guides are aligned against the edges of the
paper.
- Make sure the paper is below the maximum paper fill indicator.
- Check if you are printing on a recommended paper size and type.
2. Insert the tray properly.
If jam recovery is enabled, then the print jobs will reprint automatically.
Do paper jams still occur frequently?
Step 2
1. Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store paper in its
original wrapper until you use it.
2. Resend the print job.
Do paper jams still occur frequently?
Step 3
1. Review the tips on avoiding jams. For more information, see
jams.
2. Follow the recommendations, and then resend the print job.
Do paper jams still occur frequently?
User's Guide
Avoiding
- 170 -
Yes No
Go to step 2. The problem is
solved.
Go to step 3. The problem is
solved.
Contact technical The problem is
support. solved.