Event List - Platinum 13000 TL Installation And User Manual

errors and troubleshooting

8.2 Event list

The "event List" in the service menu (see "Service menu" on page 41) displays the
last 100 events detected.
Structure of the event list
1 2
▪ The complete event list can be downloaded from our website www.
platinum-nes.com.
▪ When making contact with the PLATINUM®service department, have
the serial number and event code to hand.
▪ To exit the event list, press the ESC button.
No. Meaning
Serious errors
900 AC voltage too high
910 DC voltage too high
920 reverse polarity at DC
voltage connection
930 Isolation error between
PV+ and earth / PV– and
earth
50
(1) Sequential numbers
(2) Date
(3) Time
(4) event code
3 4
Installation and user guide for inverter PLATINUM® 13000 TL, 16000 TL, 19000 TL, 22000 TL, 22001 TL
Measure
▪ Isolate inverter from network
▪ Check AC voltage connection
▪ Isolate inverter from network
▪ Isolate inverter from DC voltage connection
▪ Check inverter for damage
▪ Check the module connections
▪ Set DC disconnect to 0
▪ Check DC voltage connection
▪ Check isolation of PV modules
▪ Check isolation of PV cables
▪ AC installation (check N and Pe)