Navigation in the Installation Menu Installation Menu Commissioning after replacement of a device Operation of the inverter Control elements and displays Operation display Isolation from the generator field Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
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Maintenance and cleaning Maintenance Cleaning Faults and troubleshooting Checklist in the event of faults Event list Faults and troubleshooting Technical data Taking out of operation Disposal Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
Inverters in the PLATINUM H series are equipped with an integrated web server, which allows data to be viewed and evaluated via a network or via the internet. Up to 30 PLATINUM H inverters can be connected to form a single inverter system via the CAN network.
▪ Packaging and replaced parts are to be disposed of in accordance with the regulations of the country in which the inverter was installed. Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
– National and international regulations and provisions ▪ Ensure that all protection devices are working correctly. ▪ Observe the operating conditions - refer to “Technical data” on page 86. Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
8. Take out the brief guide. Enclosed installation materials ▪ Seals for the AC connection ▪ Jumpers for grounding and network termination ▪ Fastening and locking clamp for anti-theft protection Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
If the design does not feature an integrated DC isolator, an external isolation device is mandatory; this must be easily accessible. PLATINUM recommends that the inverter should not be installed in living quarters. Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
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3. Lift the inverter and insert the upper mountings (2) in the upper slots (3) on the wall bracket. 4. Align the lower mountings (4) on the lower slots (5). Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
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2. Guide the locking clamp (7) through the fastening clamp. 3. Insert the padlock through the eyelet on the locking clamp and lock. Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
1. Connect the network. 2. Connect the AC voltage. 3. Configure the grounding of the PV modules. 4. Mount the lower cover. 5. Connect the DC voltage. Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
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Connect 1. Unscrew the network screw connection (10) from the left-hand underside of the inverter. +POS 2. Take out the three-way screwed cable connection insert. Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
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5. Route the CAN cable (13) through the bore(s) in the cable grommet. 6. Feed all network cables into the hous- ing from below. Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
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Terminating resistance activated inverter First/last inverter in the Jumper inserted Terminating resistance activated network All other inverters in the Terminating resistance de- No jumper network activated Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
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If several inverters are connected, distribute them across the three phases so that the differences in feed-in power between the phases do not exceed the maximum permitted unbalanced load of the grid operator. Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
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AC screw connection. Use a seal if required. 3. Feed the AC voltage connection line into the housing from below. 4. Tighten the AC screw connection. Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
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Risk of electric shock and damage to the inverter. f Only install the grounding strap on grounded PV modules. The grounding strap is included in the enclosed grounding kit. Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
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No jumper – Positive grounding Pin 1 and pin 2 GND/PE 2 -NEG – Negative grounding Pin 2 and pin 3 Ungrounded Grounded Terminal Terminal Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
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– N4 and P4 This concludes the work inside the inverter. The lower cover can be closed again. t Attach the lower cover with the four screws (8). Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
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If more than one string is connected, make sure that the quantity and type of solar modules and the voltage of strings to be connected in parallel are the same. Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
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In the process, make sure that the connectors lock in place correctly. Fit protective caps to plug connectors that are not used on the inverter. Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
▪ Go to next level ▪ Navigate one page or value to × ▪ Cancel operation ▪ Return to previous menu item the left Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
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5. Once the entry is complete, press the OK key on the on-screen keypad to close the keypad. A maximum of 19 characters can be displayed in the text window. Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
▪ During initial operation, all inverters connected to the CAN network are disabled. ▪ The configuration process cannot be performed if the DC voltage is missing or too low. Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
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4. Use the key to select Next. 5. Press (OK) to confirm Next. The user interface is then displayed in the chosen language. Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
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Changing the date and time can cause saved data to be overwritten or lead to gaps in data logging. During initial operation, the date and time must be entered completely and correctly once. Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
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Yes/No. 3. Press (OK) to confirm the revised setup. 4. Use the key to select Next. 5. Press (OK) to confirm Next. Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
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▪ The country setting can only be changed for a period of 5 hours after initial operation and feed-in starts. After this, the menu is no longer accessible for the owner. Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
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Site of the inverter or plant Message 1 / Message 2 Data fields for additional identification information The data entry method is the same in all four fields. Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
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3. Press (OK) to confirm the changed password. 4. Use the key to select End. 5. Press (OK) to confirm End. Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
3. Configure the new inverter as the master. The temporary master then reverts to slave status. The new master has the same settings as the old one. Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
▪ Normal operation Green – Inverter is feeding electricity into the grid. ▪ Inverter is switched off. – – – (Power < 7 W) Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
PV plant (DC) and the feed-in (AC) are displayed numerically. ▪ The current power is displayed as a bar graph (0 ... nominal power). Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
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The following values are displayed in this screen: ▪ Voltage and current at the three feed-in phases ▪ Current total power as a value and bar graph (0 ... nominal power) Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
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Yellow Close down; Inverter is in shutdown mode. Shutdown; Inverter/system fault or unstable operating conditions Yellow Service; Inverter can be manually overwritten. Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
(during the night or late in the evening). On devices with no DC power switch t Disconnect the DC side from the solar generator using the external isolation device. Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
▪ Go to next level ▪ Navigate one page or value to × ▪ Cancel operation ▪ Return to previous menu item the left Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
Inverter alarms Time of notification, time interval, sending etc. Portal setup FTP server ID, user name, password, SMTP port 2 Event Log Statistics Inverter System Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
This menu shows detailed information about warnings and alarms that are displayed at the top left in the status bar during operation. The alarm messages are listed in section “Event Log” on page 75. Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
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▪ Safe insulation value for the avoidance of injuries and Insulation resistance plant damage ▪ Total running time of the inverter since it was first Operating hours taken into operation Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
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Total grid feed-in voltage from all active inverters Output power Total grid feed-in power from all active inverters Energy today Total energy production of the plant today Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
0.7 kg/kWh ▪ Feed-in rebate in the relevant country Yield rate ▪ Currency in the relevant country (3 characters) Yield currency Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
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▪ The GUI enables interaction with the inverter via the display. ▪ Version of the GUI software GUI software version ▪ Identification for the GUI card hardware GUI hardware part number Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
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▪ Part number of the DSP2 software SW2 part number ▪ Version number of the DSP2 software SW2 version Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
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▪ Extra field for additional messages Message ▪ The product of voltage times current for the entire Plant apparent power PV plant [kVA] Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
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These parameters can be changed with the owner password for a period of 5 hours after feed-in to the grid starts. Please contact the Service department if you need to make changes after this. Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
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▪ Limit values for isolation, based on the average Average AC voltage for isolation voltage over a specific time period, e.g. average voltage > 253 V AC over a period of 10 minutes Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
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Automatic adjustment based on the grid code ▪ Y-point: Defines the CosPhi setting for each device PntY1 – PntY8 Only for CosPhi(P) method Automatic adjustment based on the grid code Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
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▪ Maximum voltage for renewed grid connection max. connection ▪ Minimum frequency for renewed grid connection Connection min. frequency ▪ Maximum frequency for renewed grid connection Connection max. frequency Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
▪ Resets the administrator password to "Admin" Reset Web Administrator Account ▪ Starts the self-test (Italy only) Self-test ▪ Displays the results of the last self-test (Italy only) Self-test result Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
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This process may take several minutes. It requires that all of the inverters in the plant are in operation. Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
The SMTP server forwards the e-mails to the recipient. Many companies have their own SMTP server, while private individuals generally use the SMTP server of their internet service provider (ISP). Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
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▪ Sends the operating mode changes to e-mail 1 (sent Send mode on e-mail 2 immediately) ▪ Sends a warning or alarm to e-mail 1 (sent Send alarm on e-mail 2 immediately) Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
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Default setting: 25 Only a master inverter can upload data to the FTP server. Additional costs may accrue for external FTP service offerings. Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
The events are listed in descending order. The possible alarm messages are listed in section “Event Log” on page 75. Warning: On Event has occurred Warning: Off Event cancelled Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
Avoided CO emissions avoided by the plant in comparison to fossil fuels emissions in kg ▪ Highest instantaneous power of the plant in W Peak power Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
Changing the IP address of the computer t Enter the following addresses in the network menu of the system controller: – IP address: 192.168.10.10 – Subnet mask: 255.255.255.0 Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
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1. Connect the (master) inverter and the router/switch to each other using a CAT5 Ethernet cable. 2. Under Setup –> Network Setup, enter a unique IP address and press (OK) to confirm. The inverter performs a restart. Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
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If the router is unable to do this but has a dynamic IP address, the No-IP setting will need to be updated at regular intervals. It should be possible to reach the web server of the inverter with these settings. Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
– Password: admin ▪ It is absolutely essential that the user name and password are changed when the web server is connected to the internet. Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
User User account account Change password Edit accounts Event log Display Events for the selected day Status Plant Alarms Overview Plant Help Logout Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
Home screen Status Statistics Help Setup Logout Event Log t Click the icon of the required menu in the menu bar. The selected menu is opened. Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
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Normal; Inverter is operating with no warnings or alarms. Yellow Warning; Inverter is still running, but only with limited Green functions. Alarm; Inverter is in shutdown mode, an alarm is present. Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
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The yield for each month in the current calendar year is shown as a bar diagram Detailed values are displayed if you hover with the mouse over the graphics. Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
The operator guidance language is changed over. 7.5 Statistics 7.5.1 Selected inverter/plant The plant or individual inverter is selected in the same way as on the home screen. Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
▪ Alarm setup ▪ Network ▪ User account 7.6.1 Navigation The Setup menu contains the following navigation icons: Icon Meaning Exit menu without saving Save changes Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
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You will need to have these data available for service situations. ▪ Data displayed in black can be edited. ▪ Data that are greyed out are defaulted by the system and cannot be edited. Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
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The following data can be set in this menu: ▪ Date ▪ Time ▪ Time zone ▪ CO rate (in kg/kWh) ▪ Rebate (per kWh) ▪ Earnings currency Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
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Corresponds to the IP address of the inverter Receiver e-mail 1 E-mail address of recipient 1 in standard format Receiver e-mail 2 E-mail address of recipient 2 in standard format Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
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Setup –> Alarm Setup –> Inverter Alarms –> Status In this menu, e-mail recipients are selected for automatic notification about operating modes and alarms. Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
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IP address of the inverter connected via Ethernet cable Network subnet mask E.g. 255.255.255.0 Network gateway Address of the router in the network DNS server IP IP address of the Domain Name Server Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
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The upper part of this menu shows the current user with his/her access authorisation level. Change password In this area, the password can be changed for the user displayed above. Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
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▪ No access to the Setup menu CAUTION Risk of unauthorised access to the web server! f Change all passwords during configuration of the system. Do not use standard passwords. Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
The events for this day are displayed in chronological (descending) sequence. Scroll Via the buttons Downloading the Event Log t Click The events for the selected period are downloaded as a txt file. Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
If an alarm is active for the selected inverter or for the entire plant, it is marked with a yellow warning triangle. Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
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Web server 7.8.2 Status –> Overview This menu offers an overview of the technical profile of the inverter/plant. Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
7.9 Help This menu displays contact information. 7.10 Logout This menu is used to exit the web server. The login screen is displayed again. Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
To ensure effective cooling, regularly clean the cooling element on the rear of the inverter. Suitable tools for this: ▪ Vacuum cleaner ▪ Soft brush ▪ Compressed air Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
▪ The complete event list can be downloaded from our website www.platinum-nes.com. ▪ When contacting with the PLATINUM service department, have the serial number and event code to hand. Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
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230 V. t If the fault is displayed even dur- ing daylight and the PV voltage is >230 V: contact the installation company. Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
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Make sure that the inverter is protected against direct sunlight. t Make sure that the ventilation system is clean. Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
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Contact the installation company. fuses or safety switches have blown. Active current t Contact the installation company. limitation Reactive power t Contact the installation company. compensation Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
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Check the country settings. t If the fault persists: contact the installation company. Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
On the master inverter run Re- Obviously incorrect create Plant Energy Log, see values in the statistics Energy Log Commands –> Plant Commands menu Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
97 .2 % 97 .3 % Euro efficiency 96.0% 96.2 % 96.6 % 96.9 % Type name 2100 H 3000 H 4000 H 4600 H Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
▪ Storage capacity sufficient for operating Integrated datalogger time of 20 years ▪ Integrated web server Switching concept HF transformer with electric isolation Cooling concept Convection cooling Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
Ensure that the inverter is positioned securely. The procedure for taking inverters out of operation is the reverse of that for installation and assembly. Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...
▪ Inverters can be fully returned to PLATINUM at the end of their service life. ▪ PLATINUM inverters can be disposed of via municipal waste management for electrical devices. Installation and user guide for PLATINUM inverters 2100 H, 3000 H, 4000 H, 4600 H...