Event List - Platinum 3800 TL Installation And User Manual

Errors and troubleshooting

8.2 Event list

The "Event List" in the service menu (see "Service menu" on page 36) displays the
last 100 events detected.
Structure of the event list
1 2
The complete event list can be downloaded from our website
www.platinum-nes.com.
When making contact with the PLATINUM® service department, have
the serial number and event code to hand.
No. Meaning
Serious errors
900 AC voltage too high
910 DC voltage too high
920 reverse polarity at DC
voltage connection
930 Isolation error between PV+
and earth / PV– and earth
44
(1) Sequential numbers
(2) Date
(3) Time
(4) Event code
3 4
Installation and user guide for PLATINUM® inverters 3800 TL, 3801 TL, 4300 TL, 4800 TL, 5300 TL, 6300 TL, 7200 TL
Measure
▪ Isolate inverter from network
▪ Check AC voltage connection
▪ Isolate inverter from network
▪ Isolate inverter from DC voltage connection
▪ Check inverter for damage
▪ Check the module connections
▪ Set DC disconnect to 0
▪ Check DC voltage connection
▪ Check isolation of PV modules
▪ Check isolation of PV cables
▪ AC installation (check N and PE)