Information Code - Panasonic DP-2310 Operating Instructions Manual

When something unusual occurs, the display may show one of the Information Codes listed below. These will help you to
identify and correct the problem.
Info.
Code
030 Document is misfeeding.
031 Document is too long or jammed.
Document length exceeds 2 meters in "Normal" and
"Fine" mode only. The length limitation for "Super
Fine" and "600 dpi" mode, is subject to the available
Memory size.
A4 Width :
A3 Width :
061 ADF Door (Document Return Guide) is open.
400 During initial handshake, receiving station did not
respond or communication error occurred.
401 Remote station required a Receiving Password to
receive the document.
Remote station does not have Confidential Mailbox.
402 During initial handshake, communication error
occurred.
403 No polling capability at the remote side.
404/405 During initial handshake, communication error
occurred.
406 Transmission Password does not match.
Receiving Password does not match.
Received from an unauthorized station in Selective
Reception mode.
407 No confirmation from the receiving station for the
previous page sent.
408/409 Remote side confirmation of previous page is illegible. Wait a few minutes and send again.
410 Communication aborted by the transmitting side.
411 Polling password does not match.
412 No data from the transmitting side.
414 Polling password does not match.
415 Polling transmission error.
416/417/ Received data has too many errors.
418/419
420/421 Machine goes to receiving mode, but receives no
command from the transmitting side.
422/427 Interface is incompatible.
154
Problem Solving

Information Code

Meaning
Super Fine 600dpi
(Max. Length) (Max. Length)
1400 mm 600 mm
990 mm 430 mm
Possible Action
1. Reload the document properly.
2. Remove the document jam.
3. Adjust ADF.
1. Reload the document properly.
2. Remove the document jam.
3. Add additional Flash Memory.
Close the ADF Door.
1. Check with the other party.
2. Reload the document and send again.
Check the remote station.
Reload the document and send again.
Ask remote side to set "POLLED=ON".
Reload the document and send again.
Check the password or the telephone number
in Address Book.
Wait a few minutes and send again.
Check with the other party.
Check the polling password.
Check with the other party.
Check the polling password.
Check the polling password.
Check with the other party.
1. Remote side misdial.
2. Check with the other party.
Check with the other party.
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