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Chapter 1: Introduction
Customer Service and Technical
Support
For Cobalt product information, visit the support section of the Cobalt Web site at
http://www.cobalt.com/support/. The site includes a Knowledge Base that
customers can query; a list of Frequently Asked Questions (FAQs) that provide
additional information is also available through the Knowledge Base.
General Cobalt information
In the U.S.A., call (888) 70-COBALT or (888) 702-6225, or send email to
info@cobalt.com.
Outside the U.S.A., call +1 650 623-2500, or send email to info@cobalt.com.
In Europe, the Middle East and Africa, call +31 71 565 7000 (Netherlands), or
send email to info-emea@cobalt.com.
In Japan, send email to info-japan@cobalt.com.
Cobalt Technical Support and Service
Email contact
You can contact Cobalt Networks Technical Support by email using the Online
Email Support Form. This form provides us all the information we need to
service your request in a timely fashion.
Go to the URL http://www.cobalt.com/support/ and click on the
Contact Support link.
Technical Support telephone numbers
In the United States, call (800) 266-4378.
In Europe, Middle East and Africa, call +31 (71) 565-7070 (Netherlands)
Customers in Japan can send email to support-japan@cobalt.com.
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Cobalt CacheRaQ 4 User Manual
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