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Troubleshooting guide
Troubleshooting guide
The following table gives information to help you determine and correct
conditions that can be displayed by the indicator lamps on the front panel of
the WaveSwitch 100.
Possible conditions are listed under these headings:
•
General status
•
Ethernet ports
•
FDDI ports
•
100Base-TX ports
•
100VG-AnyLAN ports
•
WaveBus ports
User Manual
WaveSwitch 100 Ethernet Switch
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User Manual
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Condition
General status
The system POWER indicator
lamp does not come on when the
power switch is set to the on ( I )
position
The system ERROR indicator
lamp stays on after the start-up
self-tests are completed
The system ERROR indicator
lamp blinks steadily after the
start-up self-tests are completed
indicating that the unit is ready for
new software to be loaded
The system ERROR indicator
lamp blinks a three-group
flashcode after the start-up
self-tests are completed
SYSTEM LOAD FPS indicator
lamps do not come on
38 WaveSwitch 100 Ethernet Switch User Manual
Possible cause
AC power cord is not connected
AC power source is not operational
The power supply in the unit is
faulty
A hardware error was detected on
the motherboard during the
start-up self-tests
The software, which is loaded in
ROM at the factory, is corrupted
A start-up self-test has failed
There is no data traffic on the
WaveSwitch 100
end
Corrective action
Connect the power cord
Check the AC power source
Replace the power supply
Power off the unit and power it on
again; if the lamp stays on call
Plaintree Systems Technical
Support for instructions
Load new software using the
update diskette provided, or call
Plaintree Systems Technical
Support for instructions
Note the three-group flash code
and call Plaintree Systems
Technical Support for instructions
Make sure the application or
equipment connected to the unit is
operating correctly
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