Customer Support; Step - York Fitness Nexus Owner's Manual

customer support

Customer Support
Should you require any assistance regarding this product
please gather the following information and then contact us
using the details below:
• Serial No. - This can be found on the sticker below,
located as indicated.
• Original purchase date
• Place of purchase
• Information about the place and conditions of use
• Precise description of the issue / defect
IMPORTANT!! - Please retain your sales receipt, York
Fitness Customer Care may request proof of purchase
to validate eligibility for warranty service. Warranty cover
starts from the date shown on the proof of purchase.
Contact Us
ENGLAND
The best way to contact us is via the website:
www.yorkfitness.com > Select "Customer Support"
York Barbell UK Ltd.
York Way, Daventry,
England, NN11 4YB
Tel: 0844 255 3112
England Warranty Registration
www.yorkfitness.com > Select "Customer Support"
Care & Maintenance
• Always place the equipment in a dry environment.
• Use a warm, damp cloth to keep the product clean.
• No wet cleaning of electrical components. Unplug
before any care and maintenance.
• The safety level of the equipment can be maintained
only if it is regularly examined for damage and wear.
This includes any ropes, pulleys, nuts, bolts, moving
parts, bushes, chains, wheels, bearings & connection
points etc.
• Ensure that you inspect the product regularly - at
least once a week is recommended.
• Ensure that all fixings are tight before use.
• Always replace damaged / worn components with
original parts from the manufacturer.
AUSTRALIA
The best way to contact us is via the website:
www.yorkfitness.com.au > Select "Contact Us"
York Fitness Australia
1/2 Swaffham Rd, Minto,
PO Box 5130, NSW 2566
Tel: 1800 730 149
Australia Warranty Registration
www.yorkfitness.com.au > Select "Warranty Registration"
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