Ending Calls; Join; Join Across Lines - Cisco 7965G User Manual

ENDING CALLS:

Any of the following can be used to end a call, as appropriate.
• Hang up the Handset
•
Press HEADSET Button or ENDCALL soft key if you are using a Headset
•
Press SPEAKER Button or ENDCALL soft key if you are using the Speakerphone

JOIN:

The following information describes how to use the Join feature:
From a connected call (not on hold), press More > Join, navigate to the line you want to join, then press
More > Join again to begin the conference.
Note: Join allows you to create a standard (ad hoc) conference by combining existing calls.
Note: If more than one call in the join is a conference call, conference chaining will occur.
Note: Be aware that Private and Hidden calls are not recognized for Join.

JOIN ACROSS LINES:

The Join Across Lines feature allows a user to join calls that are on multiple lines – either on different
directory numbers, or on the same directory number but on different partitions. To implement Join by
using the Join Across Lines feature, press the Join softkey from an active call; then, press the line
button for the call(s) that you want to include in the conference. If more than one call exists on the
selected line, a window opens on the phone screen to prompt the user to select the call(s) to be joined.
Select the call(s) and press Join to complete the action.
The call that initiates the Join automatically gets included, even if it is not selected. The active call gets
included even if not selected. If all the calls in the join represent a basic call, the call that initiated the
join represents the primary call. If any call in the join is a conference call (that is, it was in a conference
before being joined), that call represents the primary call.
The selected status of the final call after the join depends on the selected status of the primary call
before the join. If the primary call was selected, the final call remains selected after the join. This
means that if that call is put on hold, shared lines cannot retrieve the call because the call is still
selected. If the primary call was not selected, the final call remains unselected after the call.
Note: If more than one call in the join is a conference call, conference chaining will occur.
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