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Chapter 3: Troubleshooting
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Returning Merchandise for Service
A receipt or copy of your invoice marked with the date of purchase is required
before any warranty service will be rendered. You can obtain service by calling
your vendor for a Returned Merchandise Authorization (RMA) number. When
returning to the manufacturer, the RMA number should be prominently displayed
on the outside of the shipping carton, and mailed prepaid or hand-carried. Ship-
ping and handling charges will be applied for all orders that must be mailed when
service is complete.
This warranty only covers normal consumer use and does not cover damages
incurred in shipping or from failure due to the alteration, misuse, abuse or improper
maintenance of products.
During the warranty period, contact your distributor first for any product prob-
lems.
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