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Service Guide for PM4410
Chapter 7 Troubleshooting
Troubleshooting
(1) Printer is not powered on at all
(2) Printer does not operate at all, while Power Lamp is on, Alarm Lamp blinks and nothing is displayed on LCD
(3) Printer does not operate at all, while Power Lamp is on, Alarm Lamp is on/off and nothing is displayed on LCD
(4) Spacing is abnormal, while Alarm Lamp is on and "ERROR HOMING" or "ERROR SPACING" is displayed on LCD
(5) Carriage does not operate at all, while the Alarm Lamp is on and "ERROR AUTOGAP" is displayed on LCD
(6) After Carriage works, Alarm Lamp goes on and "ERROR (in the upper row, BAIL (in the lower)" is displayed on LCD
(7) After Carriage operates, Alarm Lamp goes on and "ERROR (in the upper row), PATH CHANGE (in the lower)" is
displayed on LCD
(8) After initialization, Alarm Lamp goes on and "ERROR (in the upper row), RIBBON JAM (in the lower)" is displayed on
LCD
(9) Paper is not line fed, while the Alarm Lamp is on and "ERROR (in the upper row), FEED JAM (in the lower)" is
displayed on LCD
(10) Papers line fed, but "FEED JAM" is displayed on LCD
(11) Printer does not operate at all, while the Alarm Lamp is on and "ERROR FUSE" is displayed on LCD
(12) Printer goes off during operation
(13) Printer does not operate after being turned on, while "INITIALIZING" is displayed on LCD
(14) Wrong characters are printed or characters are omitted
(15) Printer operates normally but characters are not printed
(16) Printer operates normally but characters are not printed.
(17) Printer operates normally but characters are not printed. (With MUPIS Card used)
(18) Dots are omitted
(19) Images are faint
(20) After Carriage works, the Alarm Lamp goes on and "ERROR AUTOGAP" is displayed on LCD
(21) Paper is set at Tractor, but printing is not conducted in the state of "PAPER END"
(22) "COVER OPEN" is displayed on LCD even though Access Card is closed
(23) Pressing Operation Panel Switches does not make Printer operate (after normal initialization)
(24) "ERROR, D-RAM" is displayed on LCD, while Alarm Lamp blinks
(25) "ERROR, PROGRAM-ROM" is displayed on LCD, while Alarm Lamp blinks
(26) "ERROR, EEPROM" is displayed on LCD, while Alarm Lamp blinks
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