OKIDATA OKIPAGE 10i Owner's Manual
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OKIDATA OKIPAGE 10i Owner's Manual

Okidata printer owner's manual
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Summary of Contents for OKIDATA OKIPAGE 10i

  • Page 2 532 Fellowship Road Mount Laurel, New Jersey 08054 http://www.okidata.com OKIDATA is a registered trademark of Oki Electric Industry Company, Ltd.; Marque déposée de Oki Electric Industry Company, Ltd.; Marca Registrada, Oki Electric Industry Company, Ltd. OKIPAGE is a trademark of OKI America, Inc.

  • Page 3: Safety Instructions

    Allow enough room around the printer for adequate ventilation and easy access to the paper trays. • Do not use your printer near water, or spill liquid of any kind into it. • Be certain that your power source matches the rating listed on the back of the printer.
  • Page 4 Federal Communications Commission Radio Frequency Interference Statement for 120-Volt Models WARNING: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 5 European Union Council of the European Communities Statement of Electromagnetic Conformance for 230/240-Volt Models This product complies with the requirements of the Council Directive 89/336/EEC on the approximation of the laws of the member states relating to electromagnetic compatibility. This product is in conformity with Directive 73/23/EEC on the harmonization of the laws of Member States relating to electrical equipment designed for use within certain voltage limits.
  • Page 6 Available in the U.S. and Canada only OKI Extend ™ This program offers you the opportunity to purchase an extension of the standard warranty for your Okidata printer. You can add 1 or 2 years to the standard warranty period.

  • Page 7: Table Of Contents

    Features Consumables ... 1 Options ... 1 Section 1-Setting Up Your Printer Select a Location for Your Printer ... 2 Visit the OKIDATA Web Site ... 2 Check the Contents ... 2 Remove the Image Drum Protective Paper ... 3 Remove Operator Panel Protective Film ...
  • Page 8 Paper Errors ... 36 Manual Paper Feed Request ... 36 Controller Errors... 37 Interface Errors ... 37 Print Quality Problems ... 37 Software Problems ... 39 Hardware Problems ... 41 Section 5-Service and Support OKIDATA ONLINE ... 42 Your Dealer ... 42 The Okidata Customer Support Center ...
  • Page 9 Rear paper exit extender (closed) Power cord receptacle Network interface card (OKIPAGE 10i/n unit) Bi-directional IEEE parallel port Rear paper exit extender (opened) Operator panel Cover release buttons Top paper exit bin Top paper exit extender Manual paper feed tray...

  • Page 11: Features

    • 1 year overnight exchange warranty, 5 year warranty on the LED printhead (overnight exchange available in the US and Canada) OKIPAGE 10i User’s Guide Consumables Toner - 2,000 pages @ 5% print density (Type 5 Toner Cartridge Kit, Part# 52109001)

  • Page 12: Section 1-Setting Up Your Printer

    6. Power Cord 7. Okipage 10i User’s Guide 8. Okipage 10i Printer Software Installation Guide 9. Warranty Registration Card The OKIPAGE 10i/n unit is configured with a network interface card. OKIPAGE 10i User’s Guide Image drum cartridge...

  • Page 13: Remove The Image Drum Protective Paper

    1. Press the cover release buttons and lift the cover. 2. Lift out the image drum cartridge. Do not touch the drum’s green surface. Only the Okipage 10i Type 5 Series Image Drum will fit in this unit (Part# 40433305) OKIPAGE 10i User’s Guide Setting Up Your Printer 3.

  • Page 14: Installing Toner

    1. Remove the sponge. 2. Unwrap the toner cartridge. Shake the cartridge from side to side to distribute the toner. Only the OKIPAGE 10i Type 5 Series Toner Cartridge will fit in this unit (Part# 52109001) 3. Peel tape off the bottom.

  • Page 15: Loading Paper

    Recommended paper weight for the tray is 16 to 28 lb (60 to 105 4. Place the tray back into the printer until it locks. Using Legal Size Paper To load legal size paper, open out the tray extender and adjust the rear paper guide.

  • Page 16: Paper Exit Options

    To return to top exit, close the support bar and push the rear exit extender firmly back in place, paper will then exit into the top bin. See Section 2 for information on using special print media. OKIPAGE 10i User’s Guide...

  • Page 17: Interfacing With Your Computer

    Connecting the Cable Make sure the printer and computer are off. 1. Insert the printer end of the cable firmly into the connector on the back of the printer). Fasten the cable to the printer securely. 2. Connect the other end of the cable to the proper connector on your computer.

  • Page 18: Changing The Display Language

    Printing a Demo Page To print a page showing printer features and capabilities, do the following: 1. Press ON-LINE until the READY light goes out and the printer is OFF-LINE. 2. Press FORM FEED/Print Demo and hold until DEMO appears.

  • Page 19: Printer Software

    Setting Up Your Printer Printer Software See the “Software Installation Guide” for instructions to install printer drivers and software. The printer drivers must be installed to access all printer features. OKIPAGE 10i User’s Guide...

  • Page 20: Section 2-Operating Your Printer

    See “Problem Solving” for a description of display messages. Paper Size Indicator The paper size in the tray is indicated by using the dot at the very bottom of the LCD display. Paper size options are shown immediately below the LCD display. OKIPAGE 10i User’s Guide...

  • Page 21: Button Functions

    § § § § § r e v s s e © © © © © t e s s s e OKIPAGE 10i User’s Guide s t i , e d i r p , e d i r p...

  • Page 22: Using The Printer Menu

    Operating Your Printer 2 Using the Printer Menu The Menu provides a way to select printer operations and features using the printer’s front operator panel. The Menu is divided into Level 1 and Level 2. Level-1 Menu • Enter this mode using a quick press of the Menu 1/Menu 2 button with the printer off-line.

  • Page 23: Operating Your Printer

    Notes: Select paper source. Tray 2 and Multi Feeder appear if installed. AUTO TRAY SWITCH EDIT SIZE EDIT SIZE *Default Setting OKIPAGE 10i User’s Guide 2 Operating Your Printer Level 1 Menu Options AUTO EMULATON*, HP PCL6, IBM PPR, EPSON FX,...
  • Page 24 *Default Setting Level 1 Menu Options LETTER* EXECUTIVE LEGAL 14 LEGAL 13 A4 SIZE A5 SIZE A6 SIZE B5 SIZE LETTER* EXECUTIVE LEGAL 14 LEGAL 13 A4 SIZE A5 SIZE A6 SIZE B5 SIZE COM-9 COM-10 MONARCH OKIPAGE 10i User’s Guide...
  • Page 25 Category Items Notes: Select paper size installed in Front Feeder (manual feed). If paper size installed does not match setting, printer will display message requesting the size set in menu. MULTI FEEDER ENVELOPE (option) MEDIA TYPE TRAY 1 Notes: Paper thickness setting.
  • Page 26 (72 points= 1 inch). Character height (point size) adjusts accordingly. (LJ5)FONT HGT Notes: Appears if selected font is scalable/proportional spaced *Default Setting Level 1 Menu Options 1* TO 999 RESDENT*, SIMM , DLLSOFT I000* TO I046 10.00*, 0.44 TO 99.99 ADJUST IN .01 POINT INCREMENTS. OKIPAGE 10i User’s Guide...
  • Page 27 Notes: Use for A4 size paper to select 78 columns or condense 80 columns to fit characters on a line. (LJ5)BLNKSKIP Notes: ON= printer will ignore FF code when buffer is empty. (Sometimes software will print an extra blank page.) CR FUNC Notes: Sets operation when receiving CR code.
  • Page 28 Notes: Set OFF, a blank page will not eject. *Default Setting Level 1 Menu Options 20 CPI PROP 12 TO 20 12 TO 12 SET- 2* SET-1 IBM-473* DISABLE* ENABLE NORMAL* SLASHED 6 LPI* 8 LPI OFF* OKIPAGE 10i User’s Guide...
  • Page 29 (IBM, EPSON)TOF POS Notes: Select print start position from the top of the page. (IBM, EPSON)L.MRGN Notes: Moves horizontal print start position to the right. *Default Setting OKIPAGE 10i User’s Guide 2 Operating Your Printer Level 1 Menu Options CR+LF...
  • Page 30 Notes: If set to enable, performs automatic interface switch with RS-232 if this option is installed. *Default Setting Level 1 Menu Options PORTRAIT* LANDSCP 5 LNS 60 LNS* 64 LNS 128 LNS ENABLE* DISABLE ENABLE* DISABLE ENABLE* DISABLE OKIPAGE 10i User’s Guide...

  • Page 31: Level-2 Menu Selections

    Notes: Displays memory area available for downloading fonts. Reduce RSTBUF/RECBUFF to increase free area. AUTO OPERATION AUTOCONT Notes: ON, software or data error will cause printer to display error message then continue to print; Set OFF, printer will stop printing; press RECOVER to continue. WAITTIME *Default Setting OKIPAGE 10i User’s Guide...
  • Page 32 Notes: 0 SEC=Reduces power consumption at end of receive time. 8 MIN=Reduces power consumption 8 minutes after printer stops receiving data, fuser heating element shuts off; 30 seconds later fan shuts off. When printer receives data, fuser warms up before printing begins.
  • Page 33 MEDIUM=Select if data transmission problems occur, or with earlier computers. BI-DIRCT Notes: ENABLE=Select bi-directional parallel communication. I-PRIME Notes: ON=I-Prime signal resets printer. Set OFF, or if HOST I/F is set to AUTO IF, printer ignores signal. RS232C SERIAL FLOW CTL Notes: Select serial protocol.
  • Page 34 German, French, Italian, Spanish , Swedish, Norwegian, Danish, Dutch , Turkish, Portuguese, Polish *Default Setting Level 2 Menu Options 8 BITS*, 7 BITS NONE*, EVEN, ODD 200 MSEC*, 1 SEC ENGLISH* DEUTSCH FRANCIS ITALIAN CASTLAN SVENSKA NORSK DANSK NEDERL TURKCE PORTUG POLSKI OKIPAGE 10i User’s Guide...

  • Page 35: Maintenance Menu

    ENTER to select the option you want. Press ON-LINE to exit the menu. Menu Reset, Drum Count Reset and X-Y Adjust functions can also be selected in the printer software. OKIPAGE 10i User’s Guide t n i .

  • Page 36: Using Special Print Media

    5. Issue the print command in your software. Enhancing Print Quality To enhance print quality when printing on different types of media, you can adjust the following settings in the printer Menus: Level 1 Menu Media Type - Adjust for paper thickness...

  • Page 37: Printing Envelopes

    4. Pull the manual feed tray down. OKIPAGE 10i User’s Guide 2 Operating Your Printer 5. Adjust the paper guides. 6. Insert the envelope –flap down and to the left– until the printer grips it. 7. Issue the print command in your software. Selecting Envelopes •...

  • Page 38: Printing Transparencies And Adhesive Labels

    Must be able to withstand heat of 200°C for 0.1 second. • Labels should cover the entire carrier sheet–carrier and adhesive must not be exposed to any part of the printer. • Use rear paper output – to reduce heat exposure and curling.

  • Page 39: Section 3-Printer Maintenance

    1. You will need a new toner cartridge (Type 5 Toner Kit, Part#52109001). 2. Open the printer cover. 3. Grasp the lock lever and pull towards the front of the printer to unlock the cartridge. Lift out carefully and discard the used toner cartridge.

  • Page 40: Replacing The Image Drum Cartridge

    Clean the LED array each time you install a new toner cartridge, or if you have faded vertical areas or light printing down a page. The LED array is on the underside of the printer cover. Wipe it gently with the cleaning pad that is included in the toner cartridge kit. You can also use a clean, soft cloth with a small amount of rubbing alcohol on it.

  • Page 41: Printing A Cleaning Page

    11” paper. The print rollers will grip the paper and PRINT CLEANING displays. 4. The cleaning page prints, then OFF-LINE displays. 5. Press ON-LINE to enter online mode. OKIPAGE 10i User’s Guide Printer Maintenance Fron the status monitor: 1. Click the Operator Panel button on the status monitor Controls tab.

  • Page 42: Section 4-Problem Solving

    TRAY n FEED JAM or PAPER EXIT JAM (top bin) displays when paper exits to the top bin 1. Open the cover. Lift out the image drum. Be careful: the fuser unit at the back of the printer is hot! OKIPAGE 10i User’s Guide...

  • Page 43: Exit Jam (Rear Tray)

    1. Lift the top cover. OKIPAGE 10i User’s Guide Problem Solving 2. Pull the jammed paper out from the back of the printer. Pulling from the front may damage the printer. 3. Remove the image drum and look to make sure the paper is cleared and no pieces are left.

  • Page 44: Printer Messages

    Problem Solving Printer Messages This section explains printer status messages displayed on the operator panel LCD. System Status MESSAGE: Explanation: Displayed when power is turned on. The lamp and display light for 1 second. Action: No action needed. If display is continuous, contact service.

  • Page 45: Maintenance Menu Mode

    To reset, enter Maintenance Menu. Action: Press NEXT + to toggle enable/disable then press ENTER. OKIPAGE 10i User’s Guide Problem Solving Cleaning/Maintenance MESSAGE: xxxxx TONER LOW Explanation: Toner is running out. Another message can display on the first line.

  • Page 46: Paper Errors

    Press RECOVER to release error. Set PAGE BUF to larger value in Menu 2 MESSAGE: DLL BUFF OVERFLOW Explanation: Data in the DLL buffer has overflowed. Action: Press RECOVER to continue. Decrease amount of DLL fonts (Windows TrueType) or install more memory. OKIPAGE 10i User’s Guide...

  • Page 47: Controller Errors

    Action: Press RECOVER to release error. Check protocol of host and printer. Contact service. OKIPAGE 10i User’s Guide Problem Solving Print Quality Problems Before consulting a service representative regarding a print quality problem, check the table below to see if there is a solution, or something you might have overlooked.

  • Page 48: Problem Solving

    Turn paper over in tray. Note arrow on paper package. Install paper print side down in tray. Problem: Moisture in paper. Improper storage. Solution: Avoid storing paper in areas of excessive temperature changes and humidity. Problem: High Humidity. Solution: Recommended operating humidity: 20-80% OKIPAGE 10i User’s Guide...

  • Page 49: Software Problems

    0; make sure you are using upper/ lower case correctly; make sure font is specified correctly and is available. Symptom: Data sent to printer does not print, but DATA message appears. Problem: A form feed has not been sent.
  • Page 50 LINES/ Pg in Menu 1 to equal lines per page in software. Problem: In Epson FX Emulation, when command for 66 lines is sent to the printer, printer prints only 64 lines on a page, looses the 65 and 66 line and prints 67th line on the second page. Solution: Set line spacing to 35/216 with a software command ESC “3”...

  • Page 51: Hardware Problems

    Solution: Check cable configuration, continuity, and length. Symptom: Printer freezes or displays error message when computer is rebooted. Problem: Booting the computer while the printer is on can cause a communications error. Solution: Take printer off-line before rebooting computer. Problem: Gases are given off by forms or adhesives passing through the hot fusing unit.

  • Page 52: Section 5-Service And Support

    Okidata Customer Service Representatives Agents are available 24 hours a day, 7 days a week. Please be sure that you are calling from a telephone close to your printer, so you can describe your problem accurately. Our customer service representative...

  • Page 53: Faxable Facts

    See Limited Warranty and Overnight Exchange in this section for more information. OKIDATA SERVICE CENTERS If you need to ship your printer to a service center, replace it in the original packing materials. If the original packaging in not available, contact your dealer or 1-800-OKIDATA for shipping instructions.

  • Page 54: Okidata Service Center Locations

    Okidata Service Center Locations UNITED STATES OKIDATA Tel: 1-800-809-4948 Fax: 1-609-222-5247 CANADA OKIDATA Tel: 905-238-4265 Fax: 905-238-4427 MEXICO Oki Data de Mexico, S.A. de C.V. Tel: 525-661-6860 Fax: 525-661-5861 Compu Support Tel: 915-559-3022 Fax: 915-559-3267 C-Sercomp Tel: 915-581-2166 Fax: 915-697-6366 ROM Mayoreo Mexico...

  • Page 55: Warranty

    OKIDATA, division of Oki America, Inc. (OKIDATA) warrants this printer to be free from defect in material and workmanship and will remedy any such defect according to the terms of this Limited Warranty. OKIDATA will repair (or at its option, replace) at no charge, any...

  • Page 56: Overnight Exchange

    . Before you ship the printer, remove the image drum and toner cartridge to prevent damage to the printer during shipment: failure to do so may result in a fee for cleaning/repairs which will be charged to your account.

  • Page 57: Index

    Display language 8 display window 10 DLL BUFF OVERFLOW message 36 Drivers, printer 1, 9 DRUM CNT RESET message 35 OKIPAGE 10i User’s Guide EDIT SIZE 13 Emulations 1 Energy Savings 1 Envelopes 26, 27 ERROR nn aaaaaaaa message 37...
  • Page 58 TRAY n INPUT JAM 32 TRAY n INPUT JAM message 36 TRAY PAPER OUT message 36 TRAY SELECT 13 USER MNT message 35 USPS Barcode font 1 WARM UP message 34 Web Site 42 xxxxx PAPER message 36 OKIPAGE 10i User’s Guide...

  • Page 59: Material Safety Data Sheet

    CAS# 8002-74-2 OSHA TWA 2 mg/m for total dust ACGIH TLV 2 mg/m for total dust OKIPAGE 10i User’s Guide MATERIAL SAFETY DATA SHEET Type 5 Toner 52109001 MSDS # 58330401 Amorphous Fumed Silica (less than 1% by weight) CAS# 67762-90-7 OSHA PEL 15.0 mg/m...
  • Page 60 Additionally, vendee assumes the risk of his use of the product. Preparation Date: November 25, 1997 OKIPAGE 10i User’s Guide...

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