Troubleshooting - Star LC-8521 User Manual

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Troubleshooting

Problem
Printer test works, but printer
will not print out data from
the attached computer.
Printer does not feed paper
properly.
Line spacing is incorrect.
Lines print over each other.
Possible Cause
The interface cable is
connected incorrectly or
damaged.
Jamming paper.
The printer is not set up
correctly for the thickness of
paper being used.
Jamming paper.
The line spacing or leading
selected in your application
program is wrong.
Auto line feed with carriage
return is enabled.
Auto line feed with carriage
return is disabled.
Jamming paper.
Recommended Action
Check to make sure that the
printer interface cable is
connected correctly. If it is,
try a different cable.
Remove all paper from the
printer and then reload it.
Set up the printer for the
paper thickness you are
using. See "Adjusting for
paper thickness" on
page 58.
Set up the printer for the
paper thickness you are
using. See "Adjusting for
paper thickness" on
page 58.
Choose a different line
spacing or leading setting
from your application.
Use the EDS Mode to
disable auto line feed with
carriage return (page 32).
Use the EDS Mode to
enable auto line feed with
carriage return (page 32).
Set up the printer for the
paper thickness you are
using. See "Adjusting for
paper thickness" on
page 58.