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Star LC-8521 User Manual

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USER'S MANUAL
LC-8521
DOT MATRIX PRINTER

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Summary of Contents for Star LC-8521

  • Page 1 USER’S MANUAL LC-8521 DOT MATRIX PRINTER...

  • Page 2: Trademark Acknowledgments

    MS-DOS, Microsoft Windows, Windows 3.1, Windows 95 : Microsoft Corporation Notice • All rights reserved. Reproduction of any part of this manual in any form whatsoever, without STAR’s express permission, is strictly forbidden. • The contents of this manual are subject to change without notice.

  • Page 3: About This Manual

    About this manual This manual describes how to set up, use, and care for the Star LC-8521 printer. The following is a list of what you can expect to find in each chapter. Chapter 1 Choosing a place for your printer, unpacking and setup,...

  • Page 4: Table Of Contents

    Contents Chapter 1: Printer Setup ... 1 Choosing a place for the printer ... 1 Unpacking the printer ... 2 General guide ... 3 Removing the protective materials ... 4 Installing the platen knob ... 5 Opening the front cover ... 5 Installing the ribbon cassette ...
  • Page 5 Saving a macro ... 26 Clearing the printer’s buffer ... 26 Initializing the printer ... 27 Entering the Multi-part Mode ... 27 Chapter 3: Using the EDS Mode ... 28 About EDS Mode settings ... 28 Entering the EDS Mode ... 28 Selecting a bank ...
  • Page 6 Chapter 7: Paper Handling ... 57 Selecting paper types ... 57 Adjusting for paper thickness ... 58 Automatic fanfold feeding ... 59 Manual sheet feeding ... 60 Clearing paper jams ... 62 Chapter 8: Optional Accessory ... 63 Serial-to-Parallel Converter (SPC-8K) ... 63 Connecting the Interface Converter ...
  • Page 7 Appendix F: Glossary ... 102 Appendix G: Control Panel Operation Guide ... 103...

  • Page 9: Chapter 1: Printer Setup

    Chapter 1: Printer Setup This chapter contains important information on setting up your printer. Be sure to read this chapter carefully before using the printer for the first time. In this chapter you will learn about: Choosing a place for the printer Unpacking and setting up the printer Installing the ribbon cassette Loading paper...

  • Page 10: Unpacking The Printer

    Printer Setup Unpacking the printer Check to make sure that the carton contains each of the items shown in the following illustration. Platen knob Ribbon cassette Printer User s manual 3.5" Floppy disk If anything is missing, contact the store where you bought the printer and ask them to supply the missing part.

  • Page 11: General Guide

    General guide General guide The following illustrations show the major components of your printer. Front cover Adjustment lever Release lever Paper guide Power switch Document table Platen knob Control panel Parallel Interface connector Serial Interface connector...

  • Page 12: Removing The Protective Materials

    Printer Setup Removing the protective materials Two packing materials are inserted into the printer to protect components during shipping. Before using the printer, be sure to remove all packing materials from inside the front cover and the document table as shown in the illustration.

  • Page 13: Installing The Platen Knob

    Installing the platen knob Installing the platen knob The platen knob is packed into a recess in the packaging material. Install the knob on the shaft located inside the large hole on the right side of the printer. Make sure that the flat side of the shaft is aligned with the corresponding flat surface inside the knob’s spindle.

  • Page 14: Installing The Ribbon Cassette

    Printer Setup Installing the ribbon cassette Make sure that the printer is unplugged from its power outlet. Open the front cover of the printer. By hand, move the cartridge holder to the center position of the paper guide where there is a cutout to allow easy installation and removal of the ribbon cassette.

  • Page 15: Removing The Ribbon Cassette

    Removing the ribbon cassette Press down gently but firmly on the cassette until it snaps securely into place. Rotate the knob on the cassette again to take up any slack. Close the front cover of the printer. Important! Printing that is poor quality or too light is almost always due to a ribbon that is simply worn out or “used up.”...
  • Page 16 Printer Setup Important! Never try to move the print head while the printer is plugged into a power outlet. Doing so can damage the printer. If you have just used the printer, let the print head cool for a few minutes before you touch it. Using your thumb and forefinger to squeeze the two tabs on the ribbon cassette towards the center, carefully remove the cassette from the holder.

  • Page 17: Connecting To A Power Outlet And Turning Power On And Off

    Connecting to a power outlet and turning power on and off Connecting to a power outlet and turning power on and off Lift up the back of the printer and insert two books or other similar objects underneath it to keep the printer raised and connect the power cord. Plug the power cord of the printer into a standard power outlet whose voltage matches the power rating noted on the label affixed to the bottom of your printer.

  • Page 18: Loading Fanfold Paper

    Printer Setup Caution! Whenever you turn off the power, wait at least five seconds before turning it back on; otherwise you may damage the printer. We recommend that you unplug the printer from the power outlet whenever you do not plan to use it for long periods. Because of the this, you should locate the printer so that the power outlet it is plugged into is nearby and easy to access.
  • Page 19 Loading fanfold paper Important! To protect against paper jams, make sure that the fanfold paper is stacked in a position that is lower than the printer. To decrease paper jams, be sure that the perforations cannot catch on anything in the paper path. Unplug the printer from its AC power supply.
  • Page 20 Printer Setup Unlock the tractor on the left (when viewing the printer from behind) by pulling its blue lever up, and adjust the position of the left tractor. Note that there is a guide inside the printer in front of the left tractor. The mark of the guide indicates where the left margin of the printing will be.
  • Page 21 Loading fanfold paper Plug the printer back into its AC power source. The printer will beep a number of times to indicate that paper is not loaded. Press the control panel’s PAPER FEED button and the paper will feed to the starting position.

  • Page 22: Printing On Fanfold Paper

    Printer Setup Printing on fanfold paper When printing on fanfold paper, take care not to print too close to the perforations that separate each sheet. The following shows the recommended print area for fanfold paper, cut-sheet paper, Labels and Envelope. Fanfold paper Cut-sheet paper 4 mm (0.16")

  • Page 23: Parking Fanfold Paper

    Parking fanfold paper Parking fanfold paper It is not necessary to remove fanfold paper currently loaded in the printer in order to print on cut-sheet paper fed by hand. Instead, simply use the following procedure to park the fanfold paper. Tear off the paper at a perforation so there is no more than half a page sticking out of the front cover of the printer.

  • Page 24: Connecting To Your Computer With A Parallel Cable

    Printer Setup Tear off the paper. When you resume printing, the printer reverse feeds the paper to its former position. Connecting to your computer with a parallel cable The printer is equipped with a parallel interface as standard. It does not come with a cable, so you must separately purchase one that matches the needs of your computer.
  • Page 25 Important! Make sure that the printer is unplugged from the AC outlet and that the computer is turned off before connecting them. Plug one end of the parallel cable into the parallel port of your computer. The parallel port should be labeled “Printer,” “Parallel,” “PRN,” “LPT1,” or something similar.

  • Page 26: Connecting To Your Computer With A Serial Cable

    Printer Setup Connecting to your computer with a serial cable The printer is equipped with a serial interface as standard. It does not come with a cable, so you must separately purchase one that matches the needs of your computer. You will probably want to use a standard serial (RS-232C) cable when connecting to the printer’s serial interface.
  • Page 27 Connecting to your computer with a serial cable Plug one end of the serial cable into the serial port of your computer. The parallel port should be labeled “COM1,” “COM2,” or something similar. Lift up the back of the printer and insert two books or other similar objects underneath it to keep the printer raised.

  • Page 28: Chapter 2: Control Panel Operations

    Control Panel Operations Chapter 2: Control Panel Operations The control panel gives you push-button control over the printer’s operations. It includes indicator lights, which tell you the current status of the printer at a glance. POWER HS-DRAFT 10 CPI BANK DRAFT 12 CPI ROMAN...

  • Page 29: Selecting A Font

    Selecting a font Selecting a font Make sure the printer is off-line (ON LINE indicator is not lit). Press FONT to change the font selection. An indicator lights to the left of the name of the font that is currently selected. Lit Indicator Font HS-DRAFT...

  • Page 30: Setting The Character Pitch

    Control Panel Operations Setting the character pitch The character pitch setting controls how many characters are printed per inch. Use the following procedure to select the pitch you want. Make sure the printer is off-line (ON LINE indicator is not lit). Press PITCH to change the pitch selection.

  • Page 31: Line Feed

    Line feed Make sure the printer is off-line (ON LINE indicator is not lit). Press PAPER FEED once to feed paper one line. Holding down PAPER FEED continually feeds paper, one line at a time, until you release the button. Paper eject (cut-sheet paper) Make sure the printer is off-line (ON LINE indicator is not lit).

  • Page 32: Setting The Top Of Form Position

    Control Panel Operations Setting the top of form position The current position of paper loaded in the printer is automatically set as the top of the page whenever you turn power on. You can also use the following procedure at any time to specify a different position as the top of the page. Make sure the printer is off-line (ON LINE indicator is not lit).

  • Page 33: Changing The Auto Load Position

    Changing the auto load position Changing the auto load position Normally the printer automatically feeds paper to a standard position (1/6-inch from the top of the paper). This is called the auto load position. You can use the following procedure to specify a different auto load position. Make sure the printer is off-line (ON LINE indicator is not lit).

  • Page 34: Saving A Macro

    Control Panel Operations Saving a macro Normally, any settings you make on the control panel are cleared when you turn the printer off. Use the following procedure to save the current control panel settings so that they are used whenever you turn the printer on. Make the control panel settings you want.

  • Page 35: Initializing The Printer

    Initializing the printer Initializing the printer The following procedure initializes the printer to its power-on settings. If you have control panel settings stored in memory, this procedure sets up the printer using them. Use ON LINE to take the printer off line (ON LINE indicator is not lit). Hold down FONT and then PAPER FEED.

  • Page 36: Chapter 3: Using The Eds Mode

    Using the EDS Mode Chapter 3: Using the EDS Mode The letters “EDS” stand for “Electronic DIP Switches.” Just like the small DIP switches that are used by many computers, printers, and other devices, the EDS lets you configure the printer so that it matches your system and software needs. This chapter describes how to enter the printer’s EDS Mode and provides details about available settings and how to change them.

  • Page 37: Selecting A Bank

    Selecting a bank Note: The contents of the above message are the same, regardless of whether you enter EDS-1 or EDS-2. The asterisks indicate the current EDS Mode switch settings for all the banks in both sub-modes. Selecting a bank While in the EDS Modes (EDS-1 or EDS-2), use the control panel’s BANK button to select a bank.

  • Page 38: Selecting A Switch

    Using the EDS Mode Selecting a switch While in the EDS Modes (EDS-1 or EDS-2), use the control panel’s SWITCH button to select a bank switch. While the SW indicator is flashing, the lit indicator indicates the currently selected switch. Lit Indicator Selected Switch Changing a switch setting...

  • Page 39: Eds-1 Settings

    EDS-1 Settings EDS-1 Settings The following details all of the settings you can make for EDS-1. BANK A Switch 1: Emulation Selects Standard emulation (ON) or IBM emulation (OFF). Standard emulation causes the printer to act like the Epson ESC/P (24-pin), while IBM emulation makes it act like the IBM Proprinter XL24E.
  • Page 40 Using the EDS Mode When Auto (SW5: ON and SW6: ON) is selected, the printer mode automatically switches between Multi-part Mode and Normal Mode. For example, if the adjustment lever is set to 3 or less, Normal Mode is selected; if the lever is set to 4 or more, Multi-part Mode is selected.
  • Page 41 EDS-1 Settings BANK C Switches 1, 2: Print Mode Turn these switches on or off to select the print mode you want to use. Print Mode Draft HS-Draft Switches 3, 4, 5: Print Pitch Turn these switches on or off to form the pattern that matches the print pitch setting you want to make.
  • Page 42 BANK D Switches 1, 2, 3, 4: Page Length Turn these switches on or off to form the pattern that matches the Page Length setting you want to make. Page Length 11”/Letter 8” 11.7”/A4 12” 8.5”/Letter 14”/Legal 10.5”/Executive 7.25”/Executive 3.5” 5.5”...
  • Page 43 EDS-1 Settings Code Page #437 IBM-PC #850 Multi-lingual #860 Portuguese #861 Icelandic #863 Canadian French #865 Nordic #866 Russian #3840 IBM-Russian #3841 Gost-Russian #3843 Polish #3844 CS2 #3845 Hungarian #3846 Turkish #3847 Brazil-ABNT #3848 Brazil-ABICOMP #852 Latin-2 #1001 Arabic #737 Greek #851 Greek #869 Greek #928 Greek...

  • Page 44: Using The Eds Mode

    Using the EDS Mode Code Page #3860 Rajvitee KU #3861 Microwiz KU #3863 STD 988 TIS #3864 Popular TIS #3865 Newsic TIS A code page is the set of symbols and characters that your printer can print. Your printer converts ASCII hexadecimal data according to a code page to print symbols and characters.
  • Page 45 EDS-1 Settings Code Page Name Country Remarks Croatia, Czech Republic, Hungary, Preferred by Microsoft #852 Latin-2 Poland, Romania, Serbia, Slovak Republic, Slovenia Egypt, Saudi Arabia Mainly in Arabic speaking #1001 Arabic countries #737 Greek Greece Almost 80% #851 Greek Greece #869 Greek Greece...
  • Page 46 Using the EDS Mode If your EDS settings specify Standard emulation (Bank A, Switch 1 ON) with the italic character table (Bank A, Switch 2 OFF), use the Bank E switches to select the international character set you want to use. This setting determines the assignment of 14 character codes in the Standard Italic character set.
  • Page 47 EDS-2 Settings BANK F Switches 1, 2, 3, 4, 5, 6: LQ Font Selection Turn these switches on or off to form the pattern that identifies the font you want to use for LQ printing. Font Roman Sanserif Courier Prestige OCR B Orator Note:...
  • Page 48 Switch 2: Parity Check This switch specifies whether or not a parity check should be performed on the data. Parity Check DOS/Windows Setting Disabled Disabled Enabled Enabled Switch 3: Parity This switch specifies the parity as non, odd, or even. Parity DOS/Windows Setting Even...
  • Page 49 EDS-2 Settings BANK B Switch 1, 2, 3: Baud Rate The baud rate is the speed, in bits per second, that the printer sends data to the computer. The common setting is 9600 or 19200. Baud Rate DOS/Windows Setting 1200 1200 2400 2400...

  • Page 50: Chapter 4: Using The Printer With Windows 3.1

    Using the Printer with Windows 3.1 Chapter 4: Using the Printer with Windows 3.1 This chapter contains specific information you need to know when using the printer with Microsoft Windows 3.1 or later. It also tells you how to install the printer driver on your computer so that it can control the printer correctly.
  • Page 51 Setting up for printing with Microsoft Windows 3.1 Click Add and the dialog box will expand to show a List of Printers. In the List of Printers: box, select Install Unlisted or Updated Printer . Click Install . This causes the Install Driver dialog box to appear, which instructs you to insert the disk that contains the printer driver file.

  • Page 52: Getting Ready To Print

    Using the Printer with Windows 3.1 In the List of Printers: box of the Add Unlisted or Updated Printer dialog box, select your printer driver and then click OK . This causes the Printers dialog box to appear. Your printer is now listed in the Installed Printers: list.

  • Page 53: Printing A Document

    Printing a document From this window you select buttons that let you control a wide variety of printer setup parameters. This manual does not include any information about how to do this because everything you need to know is included in an on-line manual that tells you how to use all the buttons and menus that appear.

  • Page 54: Installing Truetype Fonts

    Using the Printer with Windows 3.1 Note: The actual appearance of the Print window may differ somewhat depending on the application you are using. Use this window to specify the range of the pages to be printed, the quality of the printing (in dots per inch), and the number of copies you want to print.

  • Page 55: Selecting Fonts In Windows Applications

    Insert the disk that contains the fonts into one of your computer’s disk drives. This explanation assumes you are using a drive named “A:”, but you could use any drive. Just remember to change the “A:” in the following steps to the name of the drive you are using. Select the letter that represents the drive where the floppy disk is installed.

  • Page 56: Chapter 5: Using The Printer With Windows 95

    Using the printer with Windows 95 Chapter 5: Using the printer with Windows 95 This chapter describes how to use the printer with Microsoft Windows 95. The following topics are covered: Setting up the printer in Windows 95 Preparing for printing Printing a document Installing the TrueType fonts Note:...
  • Page 57 When the above window is displayed, make sure the Local printer radio button is checked. Then click on the Next button. Click on the Next button and click on the Back button. Then click on the Have Disk button. Insert the disk with the printer driver file on it into the floppy disk drive. Make sure that the drive’s name (“A:”...
  • Page 58 Click on the OK button twice. Select the language or language group you want to use by clicking on it. Select the printer model name (“Star LC-8521”) by clicking on it and then click on the Next button. Select the printer port to which the printer is connected by clicking on it (usually “LPT1”).

  • Page 59: Preparing To Print

    Preparing to print Note: Windows applications always print to the currently selected default printer, unless the user chooses a different printer from within the application. Click on the Next button. Select whether to print out a test page by clicking on the appropriate radio button.
  • Page 60 Using the printer with Windows 95 Double-click on the icon bearing the name of the printer (Star LC-8521) in the Printers window. A window appears listing any documents that are currently being printed on the printer. Click on the Printer menu.

  • Page 61: Printing A Document

    Printing a document This concludes the printing preparation. The printer which you selected is now the default printer, and the page size, paper source setting and any other settings which you made for the printer, apply to printing from all applications. To override these settings for a specific application, refer to the next section, Printing a document.

  • Page 62: Installing Truetype Fonts

    Using the printer with Windows 95 Select how many copies of the document will be printed by entering the appropriate number into the Number of copies field. If you want to print all the pages in your document, make sure that the All radio button is checked. If you do not want to print all the pages in your document, enter the first and last pages to print into the from and to fields.
  • Page 63 Installing TrueType fonts Select the fonts you wish to install by clicking on them. If you want to install all of them, click on the Select All button. Click on the OK button. The new fonts can now be seen in the Fonts folder window. This concludes the font installation.

  • Page 64: Chapter 6: Using The Printer With Ms-Dos

    For these printers, you should use the EDS Mode to select standard emulation (page 31). Star LC-8521 Star LC-8211 Star LC24-300 / NX-2480 LC24-30 / NX-2450 Epson LQ-860/1060 Epson LQ-850/1050 If none of the printers listed above are available in the application, choose one of the printers listed below.

  • Page 65: Chapter 7: Paper Handling

    Chapter 7: Paper Handling Your printer is designed to print on a variety of paper types. This chapter tells you everything you need to know about paper, and how to set the printer up for manual paper feed. In this chapter, you will learn about: Selecting the best type of paper Adjusting for paper thickness Manual sheet feeding...

  • Page 66: Adjusting For Paper Thickness

    Paper Handling Labels Backing sheet: 3″ to 16″ / 76 to 406 mm Thickness: Backing sheet 0.0028″ to 0.0035″ / 0.07 to 0.09 mm Total thickness 0.0075″ / 0.19 mm * Use labels only under normal temperature and humidity conditions. Envelope 9.4″...

  • Page 67: Automatic Fanfold Feeding

    The following table provides a general guide for setting the adjustment lever. Experiment with different settings until you find the one that gives you the print quality you want. Recommended Paper Type Weight Per Sheet Thickness Position 14 lbs (52 gsm) 0.06 mm 17 lbs (64 gsm) 0.08 mm...

  • Page 68: Manual Sheet Feeding

    Paper Handling Manual sheet feeding You can use the following procedure to manually feed cut-sheet paper into the printer. Make sure that there is no fanfold paper in the printer. If there is, use the procedure under “Parking fanfold paper” on page 15 to park the fanfold paper and prepare for manual sheet feeding.
  • Page 69 Adjust the paper guide to the position you want. Note that the mark of the guide indicates where the left margin of the printing will be. Paper guide Scale Making sure that the left edge of the paper is against the paper guide, insert straight a sheet of paper into the front of the printer as far as it will go.

  • Page 70: Clearing Paper Jams

    Paper Handling Note: If you are inserting letterhead paper, insert the sheet so that it is face up with the letterhead portion up. Clearing paper jams Use the following procedure to clear paper jams from the printer. Turn the power off. Unplug the printer from its AC power outlet.

  • Page 71: Chapter 8: Optional Accessory

    Chapter 8: Optional Accessory This chapter explains how to connect and set up the following optional accessories that are available for this printer: Serial-to-Parallel Converter (SPC-8K) Push Tractor Unit (CT-15HA) Important! Always make sure that printer power is turned off whenever installing or removing optional accessories.

  • Page 72: Connecting The Interface Converter

    Connecting the Interface Converter Unplug the printer from its AC power outlet. Set the DIP switches on the SPC-8K to the settings you want to use before you connect it to your printer. See the following section for details on how to set the DIP switches Plug the interface converter’s Centronics connector into the socket on the side of the printer and secure it in place with the clips.

  • Page 73: Setting The Converter's Dip Switches

    Setting the converter’s DIP switches Important! Make sure that the serial-to-parallel converter is resting on a stable, level surface where it will not be subject to vibration or damage. [CORRECT METHOD] [INCORRECT METHOD] Setting the converter’s DIP switches You should set the converter’s DIP Switc switches so they match the settings you Function...
  • Page 74 Optional Accessory Data Length Switch 1 Data Length DOS/Windows Setting 8 bits 7 bits Parity Switch 2 Switch 5 Parity DOS/Windows Setting ON or OFF None Even Protocol Switch 3 Switch 4 Protocol XON/XOFF ETX/ACK Baud Rate Switch 6 Switch 7 Switch 8 Baud Rate DOS/Windows Setting...

  • Page 75: Push Tractor Unit (Ct-15Ha)

    Push Tractor Unit (CT-15HA) Push Tractor Unit (CT-15HA) The printer comes with a push tractor unit pre-installed for back-to-front feeding of fanfold paper. You can use the push tractor unit as it is, or you can move it to the front of the printer for front-to-back feeding. Users who find themselves having to frequently move the push tractor unit between the front and back may wish to purchase an optional CT-15HA Push Tractor Unit.

  • Page 76: Removing The Push Tractor Unit From The Back Of The Printer

    Optional Accessory Removing the push tractor unit from the back of the printer Make sure that the printer is unplugged from its AC power source. Open the cover where the push tractor unit is located. If the push tractor unit is located in the back of the printer, open the back cover.

  • Page 77: Installing The Push Tractor Unit

    Installing the push tractor unit Installing the push tractor unit Make sure that the printer is unplugged from its AC power source. Open the cover where you want to install the push tractor unit. If you want to install the push tractor unit in the back of the printer, open the back cover.

  • Page 78: Appendix A: Troubleshooting

    Troubleshooting Appendix A: Troubleshooting The appendix will provide help if you experience problems with your printer. It tells you how to test the printer, how to check system software settings, and how to adjust the vertical alignment. In addition, there is information on actions to take for specific problems, and on the meanings of printer beep tones.

  • Page 79: Hexadecimal Dump

    Hexadecimal dump Note: Test printing prints across the entire width of the carriage. Make sure that the printer is loaded with the widest paper available in order to avoid damage to the print head and platen. Hexadecimal dump This procedure prints in hexadecimal format all codes (character codes and control codes) that are sent to the printer by the computer.
  • Page 80 Troubleshooting While holding down the control panel’s PARK/SET/EJECT and ON LINE buttons, turn the printer back on to enter the Dot Adjustment Mode. The printer will print something like the following. *** DOT ADJUSTMENT SETTING *** Normal-density Note that the printer will feed the paper forward and back each time during this operation so you can view the printout.

  • Page 81: Troubleshooting Guide

    Troubleshooting guide Troubleshooting guide Use the following table to help track down the causes of problems and to determine the best solution to deal with them. Problem Possible Cause Recommended Action The ON LINE indicator does The printer is not receiving Check whether the power not light.

  • Page 82: Troubleshooting

    Troubleshooting Problem Possible Cause Recommended Action Printer test works, but printer The interface cable is Check to make sure that the will not print out data from connected incorrectly or printer interface cable is the attached computer. damaged. connected correctly. If it is, try a different cable.
  • Page 83 Troubleshooting guide Problem Possible Cause Recommended Action Incorrect number of lines are Auto line feed with carriage Use the EDS Mode to printed on the page. return is enabled. disable auto line feed with carriage return (page 32). The line spacing or leading Choose a different line selected by your application spacing or leading setting...
  • Page 84 Troubleshooting Problem Possible Cause Recommended Action Printer case is hot. The printer’s air vents are Switch off the printer and let blocked or obstructed. it cool. Check the air vents on the bottom of the printer to see if they are blocked. Remove the obstruction if possible.
  • Page 85 Troubleshooting guide Problem Possible Cause Recommended Action Left margin moves to the The paper is not loaded Remove all paper from the right during printing. correctly, causing the print printer and reload it. Try head to jam. printing again. The ribbon cassette is not Make sure that the ribbon installed correctly, causing cassette is installed...
  • Page 86 Troubleshooting Problem Possible Cause Recommended Action Some characters are printed Inappropriate settings are Choose different settings in incorrectly. selected by your application your application. program. Wires are missing from the Return the printer to your print head. dealer for repair. Printer behaves erratically.

  • Page 87: Checking System Software Settings In Windows

    Checking system software settings in Windows Checking system software settings in Windows Whenever you have problems printing from a Windows application, you should check the following four things: Is the printer you are using set as the default printer? Is the drive setup correctly? Is the printer you are using correctly selected in your application? Is the correct port selected? You should also refer to your Microsoft Windows User’s Guide for other...

  • Page 88: Checking System Software Settings In Ms-Dos

    Troubleshooting To check the application printer selection Select Print from the application’s File menu, and a window appears listing available printers. Check to see that the name of your printer is selected. If it is not, select it and try printing from your application again. To check the port Double-click the Control Panel icon in the Main window.

  • Page 89: Appendix B: Specifications

    Checking system software settings in MS-DOS Appendix B: Specifications Printing System Serial Impact Dot-Matrix Printing Speed Pitch HS-Draft (cps/dpi) Draft (cps/dpi) LQ (cps/dpi) Pica (10 cpi) 400/80H 300/120H 100/360H Elite (12 cpi) 360/120H 120/360H Semi-condensed (15 cpi (S)) 450/120H 150/360H Semi-condensed (15 cpi (I)) 225/240H 150/360H...

  • Page 90: Specifications

    Specifications Paper Cut-sheet Paper width: 2″ to 16.5″ / 51 to 420 mm Paper length: 2.75″ to 14″/ 70 to 356 mm Paper weight (1-ply): 14 to 42 lbs / 52 to 156 g/m / 45 to 135 kg Multi-part: 11 to 14 lbs / 40 to 52 g/m / 34 to 45 kg;...

  • Page 91: Appendix C: Interface Pin Outs

    Checking system software settings in MS-DOS Appendix C: Interface Pin Outs Parallel Interface Name Function Goes low for ≥0.5µs when active. STROBE DATA0 These signals represent information for the 1st through 8th bit of parallel data, respectively. Each signal is HIGH when data is logical 1, and LOW when logical DATA1 DATA2 DATA3...

  • Page 92: Appendix D: Character Sets

    Character Sets Appendix D: Character Sets Standard Italic Character Set International Character Set The character codes shown in the table are hexadecimal.
  • Page 93 IBM Character Set #2 Code Page #437 (IBM-PC) Character Set #1 Other characters are the same as those for Character Set #2.
  • Page 94 Character Sets IBM Special Character Set Code Page #850 Multi-lingual The following characters can be printed Other characters are the same as those for using the <ESC> ^ command. Code Page #437. Code Page #860 Code Page #861 Portuguese Icelandic Other characters are the same as those for Other characters are the same as those for Code Page #437.
  • Page 95 Code Page #863 Code Page #865 Canadian French Nordic Other characters are the same as those for Other characters are the same as those for Code Page #437. Code Page #437. Code Page #3840 Code Page #866 IBM-Russian Russian Other characters are the same as those for Other characters are the same as those for Code Page #437.
  • Page 96 Character Sets Code Page #3843 Code Page #3841 Polish Gost-Russian Other characters are the same as those for Other characters are the same as those for Code Page #437. Code Page #437. Code Page #3845 Code Page #3844 Hungarian Other characters are the same as those for Other characters are the same as those for Code Page #437.
  • Page 97 Code Page #3847 Code Page #3846 Brazil-ABNT Turkish Other characters are the same as those for Other characters are the same as those for Code Page #437. Code Page #437. Code Page #852 Code Page #3848 Latin-2 Brazil-ABICOMP Other characters are the same as those for The other characters are the same as in Code Page #437.
  • Page 98 Character Sets Code Page #1001 Arabic Code Page #737 Code Page #851 Greek Greek Other characters are the same as those for Other characters are the same as those for Code Page #437. Code Page #437.
  • Page 99 Code Page #869 Code Page #928 Greek Greek Other characters are the same as those for Other characters are the same as those for Code Page #437. Code Page #437. Code Page #2001 Code Page #772 Lithuanian-KBL Lithuanian Other characters are the same as those for Other characters are the same as those for Code Page #437.
  • Page 100 Character Sets Code Page #774 Code Page #3001 Lithuanian Estonian1 Other characters are the same as those for Other characters are the same as those for Code Page #437. Code Page #437. Code Page #3002 Code Page #3011 Estonian2 Latvian1 Other characters are the same as those for Other characters are the same as those for Code Page #437.
  • Page 101 Code Page #3021 Code Page #3012 Bulgarian Latvian2 Other characters are the same as those for Other characters are the same as those for Code Page #437. Code Page #437. Code Page #3041 Code Page #3031 Maltese Hebrew Other characters are the same as those for Other characters are the same as those for Code Page #437.
  • Page 102 Character Sets Code Page #3860 Code Page #3850 Rajvitee KU Standard KU Other characters are the same as those for Other characters are the same as those for Code Page #437. Code Page #437. Code Page #3863 Code Page #3861 STD988 TIS Microwiz KU Other characters are the same as those for...
  • Page 103 Code Page #3864 Code Page #3865 Popular TIS Newsic TIS Other characters are the same as those for Other characters are the same as those for Code Page #437. Code Page #437.

  • Page 104: Appendix E: Printer Control Codes

    Printer Control Codes Appendix E: Printer Control Codes This appendix lists the printer’s control commands. It gives the name of each control command, along with the applicable emulation mode (Standard, IBM, or Both), and the applicable ASCII code. Font and Character Set Control Commands Description Mode ASCII Code...
  • Page 105 Print Pitch Control Commands Description Mode ASCII Code Select one line expanded print Both Same as SO ESC SO Select condensed print Both Same as SI ESC SI Cancel condensed print Set print pitch to pica Cancel one-line expanded print Both Set print pitch to elite ESC :...

  • Page 106: Printer Control Codes

    Printer Control Codes Special Print Mode Commands Description Mode ASCII Code Set master print mode ESC! Cancel underlining Both ESC-0 Select underlining Both ESC-1 Select emphasized print Both ESC E Cancel emphasized print Both ESC F Select double-strike print Both ESC G Cancel double-strike print Both...

  • Page 107: Line Spacing Commands

    Line Spacing Commands Description Mode ASCII Code Advance paper one line (line feed) Both Reverse paper one line ESC LF Set line spacing to 1/8″ Both ESC 0 Set line spacing to 7/72″ ESC 1 Set line spacing to 1/6″ ESC 2 Execute ESC A ESC 2...

  • Page 108: Other Commands

    Printer Control Codes Horizontal Print Position Control Commands Description Mode ASCII Code Move print head to next horizontal tab position Both Return print head to left margin (carriage return) Both Move print head to absolute horizontal position ESC $ n1 n2 Add n dot spaces between characters ESC SPn Cancel automatic line feed...
  • Page 109 Other Commands (Continued) Description Mode ASCII Code Select uni-directional printing Both ESC U1 Control character height, width, line spacing ESC [@ Set initial condition ESC [K Select 1 x 1, 2 x 2, 4 x 4 sized printing ESC h n Stop printing ESC j Select type face...
  • Page 110 Glossary Appendix F: Glossary adjustment lever Controls the darkness of the printing by adjusting for the thickness of the paper you are printing on. Centronics cable Parallel cable normally used to connect the printer to the computer. control code A numeric code that instructs the printer to perform an operation. For example, the computer sends the printer a form feed control code (12) to tell it to eject the current page.
  • Page 111 Checking system software settings in MS-DOS Appendix G: Control Panel Operation Guide POWER HS-DRAFT 10 CPI BANK DRAFT 12 CPI 15 CPI ROMAN SANSERIF COURIER COND PRESTIGE ORATOR PROP PARK PAPER ON LINE FONT PITCH SET/EJECT FEED BANK ON/OFF PRINT EXIT Font Selection Pitch Selection...
  • Page 112 Estonian2 Gost-Russian application printer selection 90, 91 Greek checking 93, 94 Hebrew 32, 41 auto LF with CR Hungarian auto load position IBM-Russian changing Icelandic Latin-2 auto tear-off Latvian1 65, 80 AUTOEXEC.BAT Latvian2 Lithuanian #772 Lithuanian #774 bidirectional printing Lithuanian-KBL 93, 94, 95 Maltese Multi-lingual...
  • Page 113 EDS Mode glossary changing a switch setting graphics direction default settings definition hexadecimal dump entering exiting printing current switch settings initialization selecting a bank input buffer selecting a switch Interface Converter 30, 31, 39 settings connecting using DIP switches eject interface converter Electronic DIP Switches interface pin outs...
  • Page 114 ON-LINE excessive noise indicator hot printer case 77, 78 incorrect characters on-line left margin movement switching to line spacing options malformed graphics serial-to-parallel converter no printing overprinting lines paper feed power supply paper print quality fanfold printing past paper edge handling smudged forms letterhead...
  • Page 115 troubleshooting guide TrueType fonts installing unidirectional printing unpacking Windows 3.1 default printer getting ready to print selecting fonts setting up for Windows 95 Installing fonts Preparing to print Setting up zero style...

  • Page 116: Customer Service Information

    Customer service information If you experience any technical difficulties with your Star printer, please refer to Appendix A How to deal with printing problems. This chapter describes easy methods to diagnose and resolve some of the problems that you may encounter.

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