Star TSP847II Hardware Manual
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Star TSP847II Hardware Manual

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THERMAL PRINTER
TSP800II
SERIES
Hardware Manual

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Summary of Contents for Star TSP847II

  • Page 1 THERMAL PRINTER TSP800II SERIES Hardware Manual...
  • Page 2 Federal Communications Commission Radio Frequency Interference Statement This device complies with Part 15 of FCC Rules and Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence.
  • Page 3 Trademark acknowledgments TSP800II: Star Micronics Co., Ltd. Notice • All rights reserved. Reproduction of any part of this manual in any form whatsoever, without STAR’s express permission is forbidden. • The contents of this manual are subject to change without notice.

  • Page 4: Table Of Contents

    8-1. Cleaning the Thermal Head .......................33 8-2. Cleaning the Rubber Roller .......................33 8-3. Cleaning the Sensors and the Surrounding Areas ..............33 8-4. Cleaning the Paper Holder and the Surrounding Area ...............33 Please access the following URL http://www.star-m.jp/eng/dl/dl02.htm for the latest revision of the manual.

  • Page 5: Unpacking And Installation

    1. Unpacking and Installation 1-1. Unpacking After unpacking the unit, check that all the necessary accessories are included in the package. Printer Paper roll Setup sheets Note Note: The ferrite core and fastener provided with your printer depend on your printer configuration. Fig.

  • Page 6: Notes About Installation

    1-2. Notes about Installation 1. Choose a firm, level surface where the printer will not be exposed to vibration. 2. Make sure that the printer is connected to a reliable power outlet. It should not be on the same electric circuit as copiers, refrigerators, or other appliances that cause power spikes. 3.

  • Page 7: Parts Identification And Nomenclature

    2. Parts Identification and Nomenclature Printer cover Open this cover to load or replace paper. Power switch Used to turn on/ off power to the printer. Control panel Features LED indicators to Cover open lever indicate printer status and switches to operate the printer. Push this lever in the direction of the arrow to open the printer cover.

  • Page 8: Setup

    3. Setup 3-1. Connecting the Cable to the PC 3-1-1. Parallel Interface Cable Connect the parallel interface cable to a parallel port of your PC. 3-1-2. RS-232C Interface Cable Connect the RS-232C interface cable to a RS-232C port of your PC. 3-1-3.

  • Page 9: Connecting The Cable To The Printer

    3-2. Connecting the Cable to the Printer Note that the interface cable is not provided. Please use a cable that meets specifications. CAUTION Before connecting/disconnecting the interface cable, make sure that power to the printer and all the devices connected to the printer is turned off. Also make sure the power cable plug is disconnected from the AC outlet.
  • Page 10 3-2-2. RS-232C Interface Cable (1) Make sure the printer is turn off. CAUTION Before connecting/disconnecting the interface cable, make sure that power to the printer and all the devices connected to the printer is turned off. Also make sure the power cable plug is disconnected from the AC outlet.
  • Page 11 3-2-4. Connecting Ethernet Cable If a ferrite core is included, install the ferrite core onto the Ethernet cable according to the fol- lowing procedure to prevent electrical noise. If a ferrite core is not included, perform steps (1) and (5) only. When using an Ethernet cable that is 10 m or less, shielded cable is recommended.

  • Page 12: Connecting The Optional Ac Adapter

    3-3. Connecting the Optional AC Adapter Note: Before connecting/disconnecting the AC adapter, make sure that power to the printer and all the devices connected to the printer is turned off. Also make sure the power cable plug is disconnected from the AC outlet. (1) Connect the AC adapter to the power cable.

  • Page 13: Turning Power On

    3-4. Turning Power On Make sure that the Power cord has been connected as described in 3-3. Turn ON the power switch located on the front of the printer. The POWER lamp on the control panel will light up. Power switch CAUTION We recommend that you unplug the printer from the power outlet whenever you do not plan to use it for long periods.

  • Page 14: Connecting To A Peripheral Unit

    3-5. Connecting to a Peripheral Unit You can connect a peripheral unit to the printer using a modular plug. See “Modular plug” on page 53 for details about the type of modular plug that is required. Note that this printer does not come with a modular plug or wire, so it is up to you to obtain one that suits your needs.

  • Page 15: Loading The Paper Roll

    3-6. Loading the Paper Roll Be sure to use paper roll that matches the printer’s specification. 1 Push the cover open lever and open the printer cover. For the RX model: Turn the key under the cover open lever so that the lock is "OPEN."...
  • Page 16 3-6-1. Removing the Tension Bar When using thermal paper roll, the tension bar unit may or may not be necessary, depending on the paper thickness. If the tension bar unit is unnecessary, remove it in accordance with the procedure indicated below. The tension bar unit is unnecessary when using thermal label paper roll (tack label paper).
  • Page 17 3-6-2. Removing the Paper Roll Holder When using a paper roll with an 79.5 mm width, install the paper roll holder into the groover as shown. When you change the effective print width (paper roll width), change the printer utility’s memory switch setting. For details, see the printer utility help.

  • Page 18: Bluetooth Settings (For Bluetooth Interface Models Only )

    During this time, execute "Search for devices" from the master device and tap the relevant device from the displayed list. Device name: Star Micronics (default) (4) In an iOS device, after pairing, the LED will automatically begin flashing blue, and the printer will be automatically connected.
  • Page 19 Device name: Star Micronics (default) It is recommended that you change the PIN code for greater security. For details regard changing the PIN code, please see the “Software Manual -Star Bluetooth Utility- ”. 3-7-3. Auto Connection Function (iOS only) Each time the wireless connection is disconnected while communicating with upper-level iOS devices including iPad over Bluetooth, it is necessary to move back to the Bluetooth setting screen in the upper-level iOS device and tap the desired printer name again to build a connection.
  • Page 20 See the table below for details of Auto Connection setting. Auto Connection ON Auto Connection OFF Reconnecting without After the printer is turned After turning on the printer, on, it automatically connects tap this printer's name on changing the master device to the last master device that the Bluetooth settings screen was connected.
  • Page 21 After pairing your device and the TSP800II, change "Auto Connection" in the following application provided by our company. l iOS: Download "Star Setting Utility" from the following Web site. http://www.star-m.jp/prjump/000003.html l Android: Download "Star Setting Utility" from the following Web site.
  • Page 22 3-7-5. Resetting Bluetooth Settings The following procedure explains how to initialize settings that you have changed such as the PIN code, device name, and so on. (1) While inserting a thin object such as the tip of a pen and holding down the RST button on the rear of the printer, turn on the printer's power switch.

  • Page 23: Setup Precautions

    3-8. Setup Precautions Caution Symbol These symbols are located near the thermal print head. Because the thermal print head is hot immediately after printing, do not touch it. Static electricity can damage the thermal print head. To protect the thermal print head from static electricity, do not touch it.
  • Page 24 Below is a list of laws this device has been approved by. As Star Micronics is committed to constant in- novation, revisions may be made without an announcement. Access the Star Micronics website for the latest listing of approvals.

  • Page 25: Consumable Parts

    When consumable parts have run out, use those specified in the table below. Note: Access the following URL for the information of the recommended paper. http://www.star-m.jp/eng/dl/dl02.htm Make sure that the AC adapter specified in the table is used. Use of consumable parts or AC adapter which are not specified in the table may result in dam- age to the printer, fire or electric shock.
  • Page 26 (2) Effective Print Width Paper Width Right / Left Margin (mm) Effective Print Width Number of Print Columns (12 × 24 Font) (mm) (mm) 115.5 ± 0.5 79.5 ± 0.5 Left Margin Effective Print Width Right Margin Paper Width – 22 –...

  • Page 27: Thermal Label Paper Roll (Tack Label Paper)

    4-2. Thermal Label Paper Roll (Tack Label Paper) (1) Label paper specification Backing paper width: 110±0.5 mm Outer roll diameter: ø100 mm or less +0.3 Take up paper roll width: 112 Thickness: Max. 150 μm Core outer/inner diameter: core inner diameter ø25.4±1 mm/core outer diameter ø32±1 mm Printed surface: Outer edge of roll...
  • Page 28 • Detailed Diagrams of Recommended Tack Label Specifications Tack label ø32 ± 1 ø25.4 ± 1 Paper tube +1.5 -1.0 (Rolled dimension) Release paper Base material 30 ±1 – 295 ±3 (backing paper) (label paper) 5 ± 1 (Label length) Printing direction Black mark (back of diagram)
  • Page 29 • Cut Position / Printing Line / Black Mark Sensor’s Positional Relationship Effective printing range Cut position Printing line Black mark sensor • Min. Label Pitch / Cut Position / Printing Line / Black Mark Sensor’s Positional Relationship Effective printing range Cut position Printing line Black mark sensor...

  • Page 30: Control Panel And Other Functions

    5. Control Panel and Other Functions 5-1. Control Panel 1 POWER lamp (Green LED) When the printer is online, power lamp is ON and ERROR lamp is OFF. 2 ERROR lamp (Red/Orange LED) Indicates various errors in combination with POWER lamp. 3 FEED button 3 FEED button Press the FEED button to feed paper...
  • Page 31 2) Non-recoverable errors Error Description POWER Lamp ERROR Lamp Recovery Conditions Flash access error Flashes Orange This is not a recoverable error. lamp at 0.5-sec- ond intervals EEPROM error Flashes This is not a recoverable error. Red lamp at 0.75-second intervals SRAM error Flashes Orange...

  • Page 32: Adjusting The Sensor

    6. Adjusting the Sensor This printer is equipped with the following two paper sensors: PE / BM sensor • PE and BM (Paper End and Black Mark) Sensor Detects whether a roll paper is loaded in the printer. In addition, detects the Black Mark that is pre-printed NE sensor on the paper’s print side.
  • Page 33 Adjustment value according to the paper you are using Paper thick-ness When using the paper roll with a core whose inside diameter (A):ø12, outside diameter (µm) (B):ø18 Detected diameter (C) Remained paper length (Approx. mm) (Approx. m) Level 1 Level 2 Level 3 Level 1 Level 2...

  • Page 34: Pe And Bm ( Paper End And Black Mark ) Sensor Adjustment

    6-2. PE and BM ( Paper End and Black Mark ) Sensor Adjustment The sensitivity of the sensor is calibrated at the factory, so sensor adjustment is not necessary under ordinary conditions. However, you may need to make adjustments when using non- recommended paper or when the surrounding environment prevents the sensor from working properly.

  • Page 35: Ne (Near End) Sensor Adjustment

    6-3. NE (Near End) Sensor Adjustment The sensitivity of the sensor is calibrated at the factory, so sensor adjustment is not necessary under ordinary conditions. However, you may need to make adjustments when using non- recommended paper or when the surrounding environment prevents the sensor from working properly.

  • Page 36: Preventing And Clearing Paper Jams

    7. Preventing and Clearing Paper Jams 7-1. Preventing Paper Jams The paper should not be touched during ejection and before it is cut. Pressing or pulling the paper during ejection may cause a paper jam, paper cutting failure or line feed failure. 7-2.

  • Page 37: Periodical Cleaning

    8. Periodical Cleaning Printed characters may become partially unclear due to accumulated paper dust and dirt. To prevent such a problem, paper dust collected in the paper holder and paper transport section and on the surface of the thermal head must be removed periodically. Such cleaning is recommended to be carried out once six month or one million lines.
  • Page 38 1999/5/CE. [Estonian] Wireless Device vastavust direktiivi 1999/5/EÜ põhinõuetele Hrvatski : Ovime Star Micronics CO., LTD. Izjavljuje da je bežični uređaj ja nimetatud direktiivist tulenevatele teistele asjakohastele [Croatian] u skladu s osnovnim zahtjevima i drugim važnim odredbama sätetele.
  • Page 39 Star Micronics Co.,Ltd. Manufacturer’s Address 20-10 Nakayoshida, Suruga-ku, Shizuoka-shi, Shizuoka 422-8654 Japan Importer’s Name Star Micronics Europe Ltd. Importer’s Address Star House, Peregrine Business Park, Gomm Road, High Wycombe, Bucks. HP13 7DL, U.K. Type of Equipment Thermal Printer Model Name TSP800 Ref.
  • Page 40 URL: http://www.star-m.jp/eng Rev. 1.6...

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Tsp800ii series

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