Matrox G450 MMS User Manual
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Matrox G450 MMS User Manual

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ENGLISH
Graphics Solutions for Professionals
Matrox G450 MMS
User Guide
10807-301-0220
2007.02.02
www.matrox.com/graphics

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  • Page 1 ENGLISH Graphics Solutions for Professionals Matrox G450 MMS User Guide 10807-301-0220 2007.02.02 www.matrox.com/graphics...

  • Page 2: Hardware Supplied

    Overview Thank you for purchasing a G450 MMS (Multi-Monitor Series) graphics card. Your Matrox MMS card is a high-performance graphics card that plugs into an expansion slot inside your personal computer. With this card, you can use 2 or 4 computer monitors or TVs at a time.

  • Page 3: Hardware Installation

    * With multi-display mode, you may be able to use your existing graphics card. For Windows 2000/XP, see Windows 2000/XP online help under “Multiple Display Support”. For Windows NT 4.0, only Matrox graphics card models supported by the Matrox display driver can be used.
  • Page 4 If you’re using a 64-bit PCI slot, your AGP card card’s edge connector should be inserted into only part of the PCI slot (the part closest to the back of the computer). 32-bit 64-bit PCI card PCIe card Matrox G450 MMS – User Guide...
  • Page 5 Position your Matrox card over the expansion slot you’ve chosen. Push the card in firmly and evenly until it’s fully seated in the slot. Secure the bracket of your Matrox card to the computer frame. Matrox G450 MMS – User Guide...

  • Page 6: Connection Setup

    This section describes how to connect computer monitors to your Matrox product. Note: Windows 2000/XP – If you want to use TV output with your Matrox product, you first need to connect at least one (1) computer monitor to be able to install the display driver.
  • Page 7 If (digital) (analog/digital) you’re using one of these monitors with your Matrox product, make sure it’s configured to use the correct type of input. For more information, see your monitor documentation. Matrox G450 MMS – User Guide...

  • Page 8: Software Installation

    Software installation Note: This guide has references that are specific to the Matrox installation CD-ROM. If your Matrox product wasn’t packaged by Matrox (for example, if it was included with your computer), your product may not include this CD-ROM. If you don’t have this CD-ROM, certain references in this guide may not reflect the software you have.

  • Page 9: Display Setup

    Windows 2000/XP or NT 4.0 – Your Matrox display driver includes Matrox PowerDesk software. This software helps you get the most out of your Matrox graphics card. This section has important information on how to configure your display settings using Matrox PowerDesk software.
  • Page 10 If you have a Plug-and-Play monitor: Make sure the button is Plug-and-Play (DDC) monitor selected. If so, the Matrox display driver automatically uses correct settings for your monitor. If not, click this button, then click Apply If you don’t have a Plug-and-Play monitor: See if the button is selected.

  • Page 11: Multi-Display Setup

    Use up to 16 displays at a time by combining or copying displays. To do this, you need more than one supported Matrox graphics card installed in your computer. (Without this software, the maximum number of independent displays you can use at a time with Windows 2000/XP is 10.)
  • Page 12 For more information on specific controls, see context-sensitive help. Note: You can position each Windows display through the Windows controls. To access these controls, right-click your Windows desktop background, then click " Properties Settings 12 Matrox G450 MMS – User Guide...

  • Page 13: More Powerdesk Information

    Access the Matrox PowerDesk property sheet (see “Accessing PowerDesk Information property sheets”, page Click the Matrox QuickDesk icon ( ) on your Windows taskbar, then click " Help " PowerDesk Guide Help View Readme File Matrox G450 MMS – User Guide 13...

  • Page 14: Turn Off Computer

    Note: To use TV output, you need to enable the feature when you install the display driver for your Matrox product. If TV output isn’t enabled, you need to reinstall the display driver and enable TV output. For more information, see “Connection setup”, page 6...

  • Page 15: Connect Video Output

    ). To match labels, see the documentation for your video devices. ‡ If your TV only has an antenna or cable TV connector, you can use an RF modulator to connect it to your Matrox card. RF modulators are available at most electronics stores.

  • Page 16: Connect Audio Output

    To view and record output from the same Matrox video connector, you can connect it to a video recorder and connect the video recorder to a TV. For more information, see your video recorder and TV manuals.

  • Page 17: Software Setup

    Software setup If a TV or video recorder is connected to your Matrox product, you can use TV output mode to view or record your display on your TV or video recorder. (To connect video devices to your computer, page 14.)

  • Page 18: Basic Procedures

    Your Matrox card may not be properly installed. Solution Make sure your Matrox card is properly installed. Specifically, make sure the card is firmly inserted in its expansion slot and that all connections to it are firmly in place. For more information, see “Hardware installation”, page...
  • Page 19 Cause There may be an unsupported graphics adapter in your computer. (For Matrox multi-display mode in Windows NT, all graphics cards in your computer must be Matrox cards supported by the display driver.) Solution If an unsupported graphics card is plugged into an expansion slot, remove it.
  • Page 20 (blank screen, rolling or overlapping screen images) Cause Analog monitors only – The Matrox display driver may be trying to use settings your monitor doesn’t support. This can happen if a monitor was never selected in the software and the display resolution was changed to one your monitor doesn’t support, or if the monitor connected to your computer was changed without changing it in the software.
  • Page 21 If your primary display is currently unusable, restart your computer in safe mode or VGA mode (see “Restarting in VGA mode”, page 18). There are two display driver versions available for your Matrox G450 MMS series board. To remove Matrox software: Windows 2000/XP (PowerDesk 5.x) – Click (double-click*) "...

  • Page 22: More Information

    After removing Matrox software, install the latest display driver for your Matrox graphics card. You may also need to reinstall other Matrox software. Note: Windows 2000/XP – You may need administrator rights to remove certain software. For more information, see Windows documentation.

  • Page 23: Extra Troubleshooting

    Many motherboard or computer manufacturers have software updates available on their Web site. Cause Files on your system may have been deleted or corrupted. Solution Remove, then restore Matrox software. For more information, see page Problem Monitor settings aren’t automatically detected WARNING: If incorrect software monitor settings are used, your display may become unusable and some monitors can be permanently damaged.
  • Page 24 Solution Try reinstalling your network drivers. Solution Try moving your Matrox multi-monitor graphics card to another PCI slot in your computer. Cause You may have Service Pack 2 for Windows XP installed on a PCIe system. Solution You may need Hotfix KB890463 for Windows XP.
  • Page 25 " to accept the changes and restart your computer. Cause Your Matrox card may be in a “slave” expansion slot on a computer that makes a distinction between bus mastering and slave slots. Solution Change slots – Shut down your computer, disconnect it from the power supply, remove your Matrox card and then insert it into a different PCI expansion slot.
  • Page 26 Cause If your game uses a low-resolution (640 × 480 and below), full-screen display mode, your monitor may not support the refresh rate the Matrox driver is using. Solution If the game is still running in full-screen mode and your monitor is unusable, exit the game.
  • Page 27 From the Matrox monitor list, select the monitor model you’re using. If your monitor model doesn’t appear in the list, select a monitor that runs at 60 Hz at 640 × 480 (for example, " " ). Follow the on-...
  • Page 28 Cause If you have different models of graphics cards in your computer, your Matrox display driver may not support all the graphics cards in your computer. Under Windows 2000/XP, a display driver may support one or more graphics cards. If a display driver doesn’t support a certain card, a different display driver must be used for that...
  • Page 29 Install the latest unified display driver for your Matrox graphics cards. (A unified display driver supports more than one model of graphics card.) This driver is available on the Matrox Technical Support Web site (www.matrox.com/graphics/support). Make sure that the display driver supports all Matrox products in your computer.
  • Page 30 Select a display and move it according to the physical position of the monitor it’s associated with. Note: In multi-display mode for Windows NT 4.0, you have limited control over the arrangement of your displays. For more information, see Matrox PowerDesk documentation. Problem Screen image defects appear, program doesn’t run properly, or Windows doesn’t work properly...
  • Page 31 Solution If possible, update your Matrox display driver. Matrox makes new display drivers available on the Matrox Technical Support Web site (www.matrox.com/graphics/support). Note: If your Matrox product was provided by the manufacturer of your computer, check the Web site of that manufacturer for the latest display driver. A display driver provided by the manufacturer of your computer is more likely to be tested with your computer model.
  • Page 32 Move All Windows to Primary Display Solution Windows 2000/XP or NT 4.0 – Windows 2000/XP (PowerDesk 5.x) – Click the Matrox QuickDesk icon ( ) on your Windows taskbar, then click Multi-Display Controls Windows 2000/XP (PowerDesk-SE 2.x) – Click the Matrox PowerDesk icon (...
  • Page 33 Open program windows in display Center dialog boxes Choose where you want the program window or dialog box to appear. For more information, see Matrox PowerDesk context-sensitive help. Problem Display on digital monitor appears blurry or uses only a portion of the...
  • Page 34 Double-click the list item to expand it, then double-click the IDE ATA/ATAPI controllers name of the appropriate controller. Change each setting to “ ”. Transfer Mode DMA if available Click to accept the changes. 34 Matrox G450 MMS – User Guide...
  • Page 35 Settings PowerDesk property sheets”, page Cause Your Matrox graphics card may be sharing an IRQ (interrupt request) with another PCI card in your computer (for example, a network card). Solution Try moving the other PCI card to another PCI slot in your computer. For more information, see the documentation for this card or see your system manual.
  • Page 36 " " Start Settings Control Panel Double-click the icon. Multimedia Sounds and Multimedia Enable the “ ” check box. Show volume control on the taskbar Click Double-click the speaker icon on the taskbar. 36 Matrox G450 MMS – User Guide...
  • Page 37 Depending on your sound driver, certain labels may be different. For example, may be labeled Line In Line Cause The problem may be specific to the sound card you have. Solution For more information, see your sound card manual. Matrox G450 MMS – User Guide 37...

  • Page 38: Display Information

    Windows 2000/XP or NT 4.0, see “Monitor setup”, page Your Matrox graphics card supports display resolutions up to 2048 × 1536 (traditional) and up to 1920 × 1200 (widescreen). At the highest display resolution (2048 × 1536), your Matrox graphics card supports a vertical refresh rate of up to 85 Hz.

  • Page 39: Digital Flat Panel Information

    Digital flat panel information Matrox G450 MMS products that support digital monitors are fully DVI 1.0 compliant. The following maximum simultaneous display settings are supported with digital flat panels: 112 MHz pixel clock *† 1280 × 1024 display resolution (SXGA)

  • Page 40: Hardware Information

    Supports PCI bus version 2.1 and 2.2 at clock speeds up to 33 MHz Video specifications Separate sync monitors only The video follows the PS/2 standard, with no sync on RGB, and no blanking pedestal. Black or blank – 0.0 V; White – 0.700 V. 40 Matrox G450 MMS – User Guide...

  • Page 41: Environmental Specifications

    Digital flat panel information TMDS (Transition Minimized Differential Signaling) encoding based on the Silicon Image PanelLink standard DDWG (Digital Display Working Group) compliant DVI connector EDID (Extended Display Identification Data) 1.2 and 2.0 support Matrox G450 MMS – User Guide 41...
  • Page 42 Maximum card dimensions 0.75 in. / 1.90 cm 6.5 in. / 16.51 cm 4.2 in. / 10.67 cm 0.325 in. / 0.826 cm Pictured is a G450×4 MMS card 42 Matrox G450 MMS – User Guide...

  • Page 43: Customer Support

    Customer support Matrox Web Matrox is on the Internet with a World Wide Web (WWW) site. Our Web site has product literature, press releases, technical material, a sales office list, trade show information, and other relevant material. Visit the Matrox Graphics Web site at www.matrox.com/graphics.

  • Page 44: Where To Get Information

    (double-click*). (* Depending on your configuration of Maintenance System Windows, this part of the step may not be necessary.) Windows NT 4.0 – Click " " Start Administrative Tools (Common) Windows NT Diagnostics 44 Matrox G450 MMS – User Guide...
  • Page 45 3 years from the date of purchase. This warranty applies only to the original end-user purchaser and is non-transferable. Conditions and limitations of Matrox’s warranty are stated below. 2. Matrox’s limited warranty covers only those defects which arise as a result of normal use of the hardware and does not apply to any: a.
  • Page 46 3. If you are still experiencing difficulties, please contact your dealer where you purchased your Matrox product. 4. If you must return a Matrox product, leave the configuration as it was when you were using it, and leave all identification stickers on the product. Pack the product in its original box and return to your Matrox dealer where the product was purchased, together with your proof of purchase.

  • Page 47: Software License Agreement

    Making telecommunication data transmissions of the Software. Matrox reserves the right to terminate this license if there is a violation of its term or default by the Original Purchaser. Upon termination, for any reason, all copies of the Software must be immediately returned to Matrox, and the Original Purchaser shall be liable to Matrox for any and all damages suffered as a result of the violation or default.
  • Page 48 Information Primary Online documentation VESA Modes (table) Expansion slots Video – Plug-and-Play Troubleshooting PowerDesk Graphics Property sheets – Troubleshooting Warning – Warranty Software Web, Matrox Hardware Installation Acceleration Setup – Information – Installation 48 Matrox G450 MMS – User Guide...
  • Page 49 Compliance statement FCC Compliance Statement Remark for the Matrox hardware products supported by this guide This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 50 A. (Español) Información para usuarios europeos – Declaración de conformidad Observación referente a los productos de hardware de Matrox apoyados por este manual Estos dispositivos cumplen con la directiva de la CE 89/336/EEC para dispositivos digitales de Clase A. Dichos dispositivos han sido sometidos a prueba y se ha comprobado que cumplen con las normas EN55022/CISPR22 y EN55024/CISPR24.
  • Page 51 Bitte wenden Sie sich an der Matrox-Website (www.matrox.com/environment/weee) für Recycling-Informationen. (Italiano) Informazioni per gli utenti europei – Direttiva sui rifiuti di apparecchiature elettriche ed elettroniche (RAEE) Si prega di riferirsi al sito Web Matrox (www.matrox.com/environment/weee) per le informazioni di riciclaggio.
  • Page 52 Thank you for choosing Matrox Please register online (http://www.matrox.com/graphics/registration) to be eligible for customer support, new product announcements, and information on special offers and upcoming events.
  • Page 53 Copyright © 2007 Matrox Graphics Inc. • (English) All rights reserved. • (Français) Tous droits réservés. • (Deutsch) Alle Rechte vorbehalten. • (Italiano) Tutti i diritti riservati. • (Español) Reservados todos los derechos. Trademarks Trademarks • Marques déposées • Warenzeichen • Marchi registrati •...
  • Page 54 However, no responsibility is assumed by Matrox Graphics Inc. for its use; nor for any infringements of patents or other rights of third parties resulting from its use.
  • Page 55 E-mail: TechnischerSupport@matrox.com Sheung Wan, Hong Kong Sales: 852-2281-5700 Italia Fax: 852-2537-9530 Ufficio italiano di Matrox Graphics Inc. E-mail – China, Hong Kong, and Taiwan: 3G electronics Anthony.Lee@matrox.com Via Boncompagni, 3B E-mail – All other Asia Pacific countries: 20139 Milano, Italia Info-AsiaPacific@matrox.com...

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