Incomplete Configuration; No Service - Aastra 6865i User Manual

Getting Started

Incomplete Configuration

If your phone displays an Incomplete Config message without any extension or user name at the end of the start up
sequence instead of an Idle state screen, this indicates the phone configuration that was downloaded from the configu-
ration server is not complete or correct. Contact your System Administrator for assistance.

No Service

When the phone is not properly connected to the network, or the account has not been configured by the Network
Administrator, the No Service or Network Disconnected prompt appears on the display and the telephone status light
turns ON. Check that the cables are tightly connected to the phone and to the wall jack. The phone should automatically
detect when the connection is reconnected and display the Network Connected prompt temporarily.
If changes have been made to your phone settings, you may need to restart your phone. For more information on
restarting your phone, see "Restarting Your Phone"
For more information about connecting your phone, refer to the Aastra 6865i Installation Guide or check with your Sys-
tem Administrator for assistance.
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41-001523-00 REV00 – 04.2014