Security Command XR20 User Manual

Executive series all/perimeter or home/sleep/away system
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XR20

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Summary of Contents for Security Command XR20

  • Page 1 User’s Guide XR20...
  • Page 2: Silencing An Alarm

    © 2008 Digital Monitoring Products, Inc. Information furnished by DMP is believed to be accurate and reliable. This information is subject to change without notice. The XR20 panel is UL listed for Standard Line Security Household Service and Commercial Burglary Service.
  • Page 3: Table Of Contents

    Security Command User’s Guide ™ for XR20 Command Processor™ Panels Table of Contents Section Page Section Page Silencing an Alarm ......Inside Front Cover Keypad Shortcut Keys ............ 18 Introduction ..............1 User Menu ...............20 About Your Security System ..........1 Accessing the User Menu ..........
  • Page 4 Supervisory Event Displays ..........36 System Monitor Event Displays ........36 Wireless Jamming Event Displays ........36 Wireless Trouble Event Displays ........36 Appendix B ..............37 DMP Wireless Description ..........37 Appendix C ..............38 Easy Entry™ User’s Guide ..........38 XR20 User’s Guide...
  • Page 5: Introduction

    Your security system can protect Security Command™ system operation. both the interior and perimeter of your home or business while you are away or just the perimeter when you are inside, giving you a Note: There may be a 30-second alarm communication delay wall of security and peace of mind.
  • Page 6: Emergency Evacuation Plans

    A fire alarm system installation, with smoke and carbon authorities. Never enter a building to look for someone. monoxide detectors in each room, can greatly decrease your risk of loss or injury. XR20 User’s Guide Introduction...
  • Page 7: Dmp Keypads

    2 : 51 AM Armed LED • Thinline™ or Aqualite™ Keypads • Clear Touch™ Keypads Select Keys Security Command™, Thinline™, Aqualite™ Keypads A B C D E F G H I J K L The Select keys M N O...
  • Page 8 The Back Arrow (<—) key is used to go back through the keypad displays while operating your system. You can press the Back Arrow Touch Select Areas key to back up through the list of functions in the User Menu or to erase the last character you entered. XR20 User’s Guide Introduction...
  • Page 9 Security Command™, Thinline™, Aqualite™ Keypads Security Command™ Keypad Panic Keys 7/0 Panic Function Security Command™, Thinline™, and Aqualite™ Keypads may also be programmed at installation to allow the user to initiate an optional Top Row Select Keys Panic alarm by simultaneously pressing and holding the 7 and 0 (zero) keys.
  • Page 10: Keypad User Options

    Select key to make the tone lower. Use best fit your environment and needs. the right Select key to make the tone higher. On Security Command™, Thinline™, or Aqualite™ keypads to Volume level access the User Options portion of the keypad, press and hold the Back Arrow and COMMAND keys for two seconds.
  • Page 11: Dmp Wireless

    This only silences the keypad and does not correct the Key Fob Examples and fob may not complete sending the condition that originally caused the trouble. Button Names signal for the button press if another button is pressed too soon. Introduction XR20 User’s Guide...
  • Page 12: Special Wireless Displays

    The user code you entered is not recognized by the system. Check ALARM the user code and try again. A 24-hour zone, such as a fire or panic zone, or an armed burglary INVALID CODE zone is faulted. Your system may sound bells or sirens. The user code you entered is considered invalid by the system. XR20 User’s Guide Introduction...
  • Page 13: Understanding Security System Terms

    Disarming This means turning off one or more areas of the system. When disarmed, the system does NOT sound alarms or send alarm reports to a central station when a burglary zone faults. Introduction XR20 User’s Guide...
  • Page 14: Central Station Monitoring

    The Exit Error feature allows the central station to acknowledge With Armed Status, the keypad displays the current armed condition the arming error without dispatching the police on a false alarm. of areas within your security system. XR20 User’s Guide Introduction...
  • Page 15: Arming And Disarming

    ALL SYSTEM ON if all areas in the system are arming, HOME MODE is similar. Throughout this guide, any differences between the ON or SLEEP MODE ON if only selected areas are arming. systems are noted for your convenience. Arming and Disarming XR20 User’s Guide...
  • Page 16: Key Fob Arming

    If the report is not received, the keypad displays LOCAL ALARM ONLY before displaying the armed message. Arming Report: Your system may be pre-programmed at installation to send arming or zone bypass reports to a central station. XR20 User’s Guide Arming and Disarming...
  • Page 17: Area System Disarming

    After to arm while ALL? NO YES displays. This changes the opening the door, the Security Command keypad sounds a prewarn display to AREAS:. The numbers you select appear in the tone to remind you to disarm the system.
  • Page 18: All/Perimeter System Arming

    AREAS: . The area numbers you select appear in the display. For example: AREAS: 2 4. To remove an area number from the display, press its corresponding number on the keypad. Press COMMAND when done. XR20 User’s Guide Arming and Disarming...
  • Page 19: All/Perimeter System Disarming

    3. Select ALL to arm both the Perimeter and Interior areas. alarm. After opening the door, the Security Command™ keypad 4. The keypad displays zones that have been bypassed prior to sounds a prewarn tone to remind you to disarm the system.
  • Page 20: Home/Away System Arming

    Arm Away — Press 1 for 2 seconds. The keypad displays ALARM CANCELLED then ALL SYSTEM OFF to confirm the system is disarmed. If the alarm is valid, select VERIFY to send a verify message to the Central Station. XR20 User’s Guide Arming and Disarming...
  • Page 21: Home/Away System Disarming

    When the delay expires, all zones are armed. system disarms. Central Sta tion Report: Your system may be pre-programmed at installation to send a report of the system disarming to the central sta tion. Arming and Disarming XR20 User’s Guide...
  • Page 22: Keypad Shortcut Keys

    Monitor (Chime) on all systems Press Key 5 system bell cutoff timer expires. Press Key 6 Arm Perimeter for All/Perimeter systems Press Key 7 Arm Sleep for Home/Sleep/Away systems Press Key 8 Easy Exit for Home/Sleep/Away systems XR20 User’s Guide Arming and Disarming...
  • Page 23: Arming Function

    You can also press the Easy Exit, shortcut key 8 again, to cancel the exit delay countdown. For example, the telephone rings before you retrieve the newspaper so you press shortcut key 8 to rearm the system. Arming and Disarming XR20 User’s Guide...
  • Page 24: User Menu

    Many of your system features have been put into a User Menu that Allows you to add or remove a zone from you can access from any Security Command™ keypad. The menu the monitor mode. requires you to enter your user code. Only those functions to which...
  • Page 25: User Check-In

    Activity Check Disabled message to the central station. 3. When YES is selected, the keypad displays CHECK ENABLED for four seconds and then sends the Activity Check Enabled message to the central station. User Menu XR20 User’s Guide...
  • Page 26: Sensor Reset

    Refer back to step 5. required, to reset the system. To exit the Output menu option, press the Back Arrow key until you return to the keypad Status List. XR20 User’s Guide User Menu...
  • Page 27: Bypass Zones

    This initiates the Zone Monitor operation for all Exit zones in an Area system or all zones assigned to the perimeter in a Home/ Sleep/Away or All/Perimeter system. The keypad displays MONITOR ON and chimes or displays MONITOR OFF and no tone is sounded. User Menu XR20 User’s Guide...
  • Page 28: Using The Zone Monitor Function

    8. The zone number automatically disappears and a new zone placing the burglary devices in Zone Monitor mode. This allows number can then be entered. See step 7. you to open and then close each protected door and window while listening for the keypad to beep confirming its operation. See Zone Monitor. XR20 User’s Guide User Menu...
  • Page 29: User Codes

    Note: A User Code cannot begin with zero and cannot be left blank. Users enter only their own user code when operating the system. User Menu XR20 User’s Guide...
  • Page 30: Adding User Codes

    (1 to 250) that the temporary use code can operate. Default is seven days. Temporary users are deleted from the system at 12:00 AM on the last day. You can delete a Temporary user code at any time before the programmed period ends. XR20 User’s Guide User Menu...
  • Page 31: Ambush Code

    2 may have their user code changed from 1234 to 5678 but for Ambush and you expect to use the Ambush function, the code they are still user number 2. you enter for user number 1 is the Ambush code. User Menu XR20 User’s Guide...
  • Page 32: Schedules

    Press the Back Arrow key to exit the User Menu. Extend schedules allow an authorized user to extend the present day's permanent scheduled closing time. XR20 User’s Guide User Menu...
  • Page 33: Extending Schedules

    Schedule Change report is sent. Press COMMAND. YEAR: - Enter up to two digits for the year. Press COMMAND. The display returns to TIME DAY DATE. Press the Back Arrow key to exit the User Menu. User Menu XR20 User’s Guide...
  • Page 34: Display Events

    Service report is sent, the keypad displays REQUEST MADE for four seconds. If there is a problem with the telephone line connected to the system, you must contact our service department directly for assistance. XR20 User’s Guide User Menu...
  • Page 35: System Setup

    ___________ _______________________________________ Your system sends Ambush reports.  Yes  No ___________ _______________________________________ ___________ _______________________________________ Use the Output number in the User Menu when using the Outputs On Off option to manually operate the relays. System Setup XR20 User’s Guide...
  • Page 36: Key Fob Button Programming

    Use a pencil to allow for changes in the table on Key Fob User Name Button Programmed Action the next page. XR20 User’s Guide System Setup...
  • Page 37 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 (Photocopy this page before using.) 1 2 3 4 1 2 3 4 Circle Your Selections System Setup XR20 User’s Guide...
  • Page 38: About The Display Events Section

    Once the full Swinger Bypass which is an automatic function that allows the 100 events are reached, any new event received clears the oldest system to bypass a zone. event from the list. XR20 User’s Guide Appendix...
  • Page 39: Zone Event Displays

    3: 31P 10/17 FLT - Zone Fault SVC - Service Smoke Detector feature 3:31 CHECKIN USER: 16 October 17. LOW - Low battery MIS - Missing wireless transmitter Note: LOW and MIS are for wireless systems only. Appendix XR20 User’s Guide...
  • Page 40: User Code Change Event Displays

    October 17 at 11:41 AM. AC POWER System Monitor Event Types - There are two event types: TBL - Trouble RST - Restore System Monitor Event Names - There are two system monitors: AC POWER BATTERY XR20 User’s Guide Appendix...
  • Page 41: Appendix B

    LED Color Duration Description 2.0 Seconds All System On Green 2.0 Seconds All System Off System On Green/Red 2.0 Seconds (Some Areas Armed) When a button is pressed that is not programmed, the LED does not operate. Appendix XR20 User’s Guide...
  • Page 42: Appendix C

    The keypad displays for All/Perimeter or Home/Away operation are dependent on how your keypad was programmed by your alarm dealer. Easy Entry™ is built into every Security Command ™...
  • Page 43 See Arming and Disarming above and on the previous page. Using the access reader for user menu access You can also use a card reader to access the User Menu when MENU? NO YES displays. Appendix XR20 User’s Guide...
  • Page 44: Appendix D

    FA113 User’s Guide Disarming an Area System Press the OFF button once to disarm the above areas. The keypads These instructions guide you through the XR20 Command Processor™ emit a single beep to confirm the disarming. system operation using the FA113 Wireless Keychain Remote. The FA113 uses the audible output capability of the Security Command™...
  • Page 45: Phoneaccess™ User's Guide

    User’s Guide. 4. Once the user code is accepted by the panel and the This exciting feature allows you to call your XR20 system from any armed status is given, you can enter arming and disarming outside touch-tone phone to arm and disarm protection areas or commands.
  • Page 46: Common Keypad Displays

    The panel is unable to communicate with the wireless receiver. verify the receiver is properly connected to the panel. WIRELESS TROUBLE verify the correct House Code is programmed in System Options. The wireless receiver is missing. XR20 User’s Guide Appendix...
  • Page 47: Index

    Wireless Events 36 Instant 14 Zone Events 34, 35 Key Fob 12 DMP Wireless 7, 37 Instant Arming 15 Shortcut Keys 15, 16, 19 Instant Zone 9 Arming/Disarming Event Display 35 Easy Entry™ User’s Guide 38 Index XR20 User’s Guide...
  • Page 48 Select Keys 3 Extending 29 Shortcut Keys 18 User Check-In Event Display 35 Permanent 28 SYSTEM TROUBLE 9 User Codes 25 Security Command™ Keypad 1, 3 Thinline™ 3 Ambush Code 27 7/0 Panic Function 5 Tones 6 Authority Levels 25 Displays 8...
  • Page 49: Quick Reference Wallet Cards

    4 short beeps = restricted area arms. Use outputs 1, 2, 3, or 4 in place of n. Enter output descriptions below. Security Command™ 1. ________________________ 3. _________________________ Numeric Paging 2. ________________________ 4. _________________________ Cut along dotted lines.
  • Page 50: Account Number

    Account Number You will hear All areas are armed 3 short beeps This number is programmed into your Security Command™ Area 1 (Perimeter) is armed 1 short beep system as an identifier. Whenever the system sends a Any area is armed...
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  • Page 52 LT-0303 1.01 8341...

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