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Summary of Contents for Security Command XR500 Series
- Page 1 User’s Guide XR500/XR100...
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Page 2: Silencing An Alarm
Silencing an Alarm When the alarm bell or siren is sounding, enter your user code or present your card to a keypad or reader during the Status List display. All/Perimeter or Home/Sleep/Away System CANCEL VERIFY displays. • If a burglar alarm is valid, press VERIFY to send a verification message to the Central Station. -
Page 3: Table Of Contents
Multiple Displays (XR500 System Only)........6 Asterisks in Area Armed Displays..........6 Introduction ............... 1 Keypad User Options ..............7 XR500 and XR100 Security Command™ Systems ......1 Backlighting Brightness ............7 About Your Security System ............1 Internal Speaker Tone ............7 Parts of the System...............1 Volume level.................7... - Page 4 Section Page Section Page FAILED TO EXIT (ANTI-PASSBACK) ........10 Area System Disarming Operation ..........16 SYSTEM TROUBLE or SERVICE REQUIRED......10 Disarming the Area System from the keypad......17 SYSTEM BUSY ..............10 Quick Disarming ..............17 TEST IN PROGRESS ............10 All/Perimeter System Arming............
- Page 5 Section Page Section Page Door Access ................24 Browser Feature ..............31 Using the Door Access............24 TEMP CODE................ 31 Armed Areas Display .............. 25 ANTI PASS NO ..............31 Using the Armed Areas Function .......... 25 SHIFT TIME ACCESS: 1 2 3 4 ANYTIME........ 31 Outputs On Off ..............
- Page 6 Section Page Section Page Change User Codes Browser ..........56 System Setup ..............43 Delete User Codes Browser ............57 System Setup Record ............. 43 Add User Profiles Browser ............57 Keypad Record ............... 43 Change User Profiles Browser ..........58 Key Fob Button Programming ..........
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Page 7: Introduction
A Note About False Alarms One of the most important concerns facing the security industry This Guide covers operation of the XR500 Series and the XR100 today is false alarms. The accidental dispatching of police and Series Security Command™ system. -
Page 8: Emergency Evacuation Plans
Emergency Evacuation Plans Early Detection The best way to survive a fire or other emergency is to get out The National Fire Protection Association recommends that you early. The installation of a fire alarm system, with smoke and establish an emergency evacuation plan to safeguard lives in the carbon monoxide detectors in each room, can greatly decrease event of a fire or other emergency. -
Page 9: Dmp Keypads
� • Thinline™ or Aqualite™ Keypads • Clear Touch™ Keypads ����������� � � � � � Security Command™, Thinline™, Aqualite™ Keypads � � � � � � � � �� � �� � � � The Select keys � �... -
Page 10: Clear Touch™ Keypads
Clear Touch™ Keypads Note: For the purposes of this guide when using Clear Touch™ Keypads, when instructed to press the first Select area, touch AC Power/Armed LED Select Area 1; the second Select area touch Select Area 2; third Select area touch Select Area 3; and the fourth Select area touch Select Area 4. -
Page 11: Panic Functions
Security Command™ Keypad Panic Keys Security Command™, Thinline™, Aqualite™ Keypads 7/0 Panic Function Security Command™, Thinline™, and Aqualite™ Keypads may also be Top Row Select Keys programmed at installation to allow the user to initiate an optional Panic alarm by simultaneously pressing and holding the 7 and 0 (zero) keys. -
Page 12: Using The Keypad
Using the Keypad Asterisks in Area Armed Displays Asterisks display next to a programming option that is already Multi-lingual Display Option selected. As shown in the example, options that are selected to Your system may be programmed to display the User Menu and display the current programming selection have an asterisk next Status Display text in multiple languages. -
Page 13: Keypad User Options
At SET VOLUME LEVEL, use On Security Command™, Thinline™, or Aqualite™ keypads to the left Select key to lower the keypad volume. Use the right access the User Options portion of the keypad, press and hold Select key to raise the volume. -
Page 14: What To Do When The Trouble Tone Sounds
DMP Wireless Prewarn tone: A continuous pulsed tone that sounds when you open an entry delay door on a system that is armed (turned on) Your system may have DMP wireless devices including key fob(s). reminding you to disarm the burglary protection. The tone silences There are three types of DMP wireless key fobs available: as soon as the first user code digit key is pressed. -
Page 15: Special Wireless Displays
Special Wireless Displays ALARM NOT SENT The alarm signal was aborted and was not sent to the central Your system may use wireless transmitters to send alarm and station because a user code was entered to disarm the system trouble information from the protection devices to the panel. before the alarm signal was sent to the central station. -
Page 16: Try Again Or Invalid Code/Card/Pin
TRY AGAIN OR INVALID CODE/CARD/PIN SYSTEM TROUBLE or SERVICE REQUIRED The user code, card read, or PIN you have used is not recognized There is a problem with one or more of the components in your by the system. Check the user code or PIN or present the card to system. -
Page 17: Arming
Arming Instant Zone Turns on the burglary protection in one or more areas of the Interior protection devices and perimeter devices, such as exterior system. When armed, the system is able to sound alarm bells or windows, passive infrared detectors (PIR), and non entry doors, sirens and, if monitored, send alarm reports to a central station are typically not programmed with delay times. -
Page 18: Armed Status
Status List If your system is set up as a Home/Sleep/Away or All/Perimeter The keypad Status List displays any alarm or trouble condition on system, one of the following displays indicate the current Armed a zone, and any trouble condition on an internal system monitor. Status: The system monitors include the AC power, battery power, panel The keypad displays... -
Page 19: Arming And Disarming
Arming and Disarming General Arming Operation Arming Functions Arming or Disarming: You can arm and disarm all areas at one Your system has been programmed to operate in one of three time or each area individually. You can only arm or disarm areas configurations: Area, All/Perimeter, or Home/Sleep/Away. -
Page 20: Key Fob Arming
In some cases, you might see the keypad display FRONT DOOR When you arm both the Perimeter and Interior to leave the — FAULT. The keypad then displays priority zone which is a building but then you do not exit by the time the exit delay ends, zone that cannot be bypassed. -
Page 21: Key Fob Disarming
Key Fob Disarming 7. At this point you can force arm or bypass any faulted zones. A zone that is force armed is restored into the system if it Press and hold the key fob button programmed for Disarming later returns to normal. A zone that is bypassed remains or the Toggle arm/disarm button. -
Page 22: Checking The Armed Areas
Checking the Armed Areas All or Selective Disarming: After entering your user code, the After you have armed the system, you may press any Select key system allows you to disarm either all of the areas to which you have access or just selected areas. If you choose to disarm all to check the armed areas when ALL SYSTEM ON or SYSTEM ON displays. -
Page 23: Disarming The Area System From The Keypad
All/Perimeter System Arming Disarming the Area System from the keypad 1. Press the COMMAND key until ARM DISARM displays. During Area Assignment: Your security system is divided into two entry delay this process starts at step 3. separate areas. Motion detectors, inside doors, and other interior protection devices are assigned to the Interior area while windows 2. -
Page 24: Arming An All/Perimeter System
Arming an All/Perimeter System 9. When the system is fully armed, the keypad displays 1. Enter your 4-digit user code. The keypad displays PERIM PERIMETER ON for perimeter arming and ALL SYSTEM ON for perimeter and interior arming. ALL. 2. Select PERIM to arm the Perimeter area only. All/Perimeter System Disarming 3. -
Page 25: Disarming An All/Perimeter System
Home/Sleep/Away System Arming Disarming an All/Perimeter System 1. During the entry delay time, the keypad displays ENTER Area Assignment: Your security system is divided into two or three CODE:. Enter your 4-digit user code. separate areas. Motion detectors, inside doors, and other interior devices are assigned to an Interior and Bedroom areas while 2. -
Page 26: Arming A Home/Sleep/Away System
Home/Sleep/Away System Disarming Arming a Home/Sleep/Away System 1. Enter your 4-digit user code. The keypad displays HOME Disarming: While the system is armed, you can only enter the SLEEP AWAY. premises through an entry/exit delay door without causing an alarm. After opening the door, the keypad sounds a prewarn tone 2. -
Page 27: Disarming A Home/Sleep/Away System
Extending Schedules Disarming a Home/Sleep/Away System 1. During the entry delay time, the keypad displays ENTER Depending on your system programming, when the open schedule CODE:. Enter your 4-digit user code. ends, you can extend the schedule to a later time. The keypad buzzer sounds and the keypad displays “area name”... -
Page 28: Keypad Shortcut Keys
Keypad Shortcut Keys Home/Sleep/Away Arming Arm Home — Press 3 for 2 seconds to arm the perimeter. Your LCD keypad provides one-button shortcut keys. Holding down a keypad button for two seconds until the tone re-sounds allows Arm Sleep — Press 7 for 2 seconds to arm the perimeter and you to arm, monitor, or reset your system. -
Page 29: User Menu
2. Press the COMMAND key until MENU? NO YES displays. all XR500 Series and XR100 Series panels. 3. Select YES. The keypad displays ENTER CODE: –. Enter XR500N or XR500E panels allow additional your user code and press COMMAND. -
Page 30: Alarm Silence
Alarm Silence Sensor (Fire) Reset Shortcut Key All Systems — Press 2 for 2 seconds, then enter your user code if Silences the alarm bells or sirens during an alarm. required, to reset the system. Alarm Silence allows you to turn off the alarm bells and sirens Resetting the Sensors connected to your system during an alarm. -
Page 31: Armed Areas Display
Armed Areas Display Under certain conditions, some outputs cannot be turned If you select a restricted output, the keypad displays Displays all armed area names in the system. CANNOT TURN ON. The Armed Areas display lists all of the names of the armed areas Turning the Outputs ON and OFF in your system at the keypads. -
Page 32: Zone Status
Zone Status Browser Feature If you are unsure of the zone number or description, refer to Displays a list of armed, bypassed, or alarmed zones. Also allows Appendix B at the back of this guide for a diagram showing you you to check the status of individual zones. -
Page 33: Browser Feature
Browser Feature Once the protected doors and windows test is complete, walk in If you are unsure of the zone number or description, refer to front of each motion detector. The keypad should beep to confirm Appendix B at the back of this guide for a diagram showing you the zone has tripped. -
Page 34: Browser Feature
System Test Browser Feature If you are unsure of the zone number or description, refer to System Test is used to test the battery, alarm bell or siren, and Appendix B at the back of this guide for a diagram showing you communication to a central station. -
Page 35: Using The Panic Zone Test (Xr500N/E Only)
User Profiles Using the Panic Zone Test (XR500N/E Only) 1. Access the User Menu. Add, delete, or change User Profiles, that define the authority of each user code in the system. Several characteristics define the 2. Press COMMAND until SYSTEM TEST? displays. authority of each User Profile within the system. -
Page 36: Adding User Profiles
Browser Feature User Menu Assignments - Each user profile may have any of the menus assigned to it as shown in the User Profile Record. The Refer to Appendix B in this guide for a diagram showing you how to User Profile Record lists the user menu profile assignments and the use the Add User Profiles browser. -
Page 37: Browser Feature
Browser Feature SHIFT TIME ACCESS: 1 2 3 4 ANYTIME Refer to Appendix B in this guide for a diagram showing you how to This menu option defines the time schedules that the User Code use the Change User Profiles browser. operates for door access and disarming. -
Page 38: User Profiles Chart
User Profiles Chart Note: For All/Perimeter or Home/Sleep/Away systems use the default profiles 1 through 10. Predefined Profile Number Menu Display Privilege 11-98 DISARM Disarm ALM SLNC Alarm Silence SNSR RST Sensor Reset DOOR ACS Door Access ARM AREA Armed Areas OUTPUTS Outputs ON/OFF ZN STATS... -
Page 39: User Codes
User Codes Adding User Codes 1. Access the User Menu. This option allows you to add, delete, or change a user code. You may also assign specific User Profiles to individual users. 2. Press COMMAND until USER CODES? displays. 1234 = User Number 3. -
Page 40: Browser Feature
9. At the PROFILE NO: - display, enter a profile number 8. The display changes to PROFILE NO: -. Select the profile from 1 to 99, and press COMMAND. The displays shows number to assign a set of authorized functions to the user USER # ADDED. -
Page 41: Browser Feature
Ambush Code 6. The display then changes back to USER NUMBER: allowing you to delete another user. Press the Back Arrow Your system may be programmed to allow user number 1 to be key twice to exit the User Menu. used as an Ambush code. -
Page 42: Schedules
Schedules Your system provides you with five different types of schedules: Schedules are ideal for individual area auto arming and disarming Shift (S1, S2, S3, S4) allow you to set access and disarm and for creating Opening/Closing windows during which users schedules that occur at the same time each day until you can access the building or disarm the system. -
Page 43: Setting Shift (S1 S2 S3 S4) Schedules
Setting Shift (S1 S2 S3 S4) Schedules 5. If Opening and Closing times display, the keypad then 1. Access the User Menu and press COMMAND until SCHEDULES? displays DELETE KEEP. Select DELETE to enter new displays. Press any Select key. times. -
Page 44: Setting Output (Out) And Door (Door) Schedules
Setting Output (OUT) and Door (DOOR) Schedules Note: After Selecting the day of the week for the schedule to The Schedules function allows you to set up to 100 different occur, the keypad displays any currently programmed ON OFF scheduled times for relay outputs and door access relays connected times previously set for that day. -
Page 45: Setting Holiday Abc Schedules For S1, S2, S3, S4, Out, And Door Schedules
Setting Holiday ABC Schedules for S1, S2, S3, S4, Note: After Selecting the schedule, the keypad displays any OUT, and DOOR Schedules current times previously set for that holiday. This feature allows Three Holiday schedules are available for each shift (S1, S2, S3, you to review the programmed times. -
Page 46: Setting Holiday Dates (Hol)
Setting Holiday Dates (HOL) Extending Schedules (EXT) Setting Holiday Dates provides the system with dates in the year Extending schedules (EXT) allows the Closing Check operation to when the normal opening and closing schedules are not used and delay until the new closing time expires. This allows the current superseded by one of the Holiday Schedules A or B or C. -
Page 47: Setting The Date And Time
Setting the Date and Time Display Events Allows you to change the current date and time displayed on the Allows you to review up to 12,000 past door access and system keypad and used by the system. events. There are six event types: Zone Activity - Zone alarms, troubles, and restorals. -
Page 48: Service Request
Service Request Fire Drill Your user code profile may be programmed for Service Request. Fire Drill is used to test the fire bells or fire horns in your system. This User Menu feature allows you to simply press any Select The Fire Drill test turns your system bell circuit on, but does not key when SERVICE REQUEST? displays and have the system send a message to the central station. -
Page 49: System Setup
System Setup System Setup Record Keypad Record Note: XR500 systems support 16 keypad devices. XR100 systems This System Setup section allows you to track the current and future status of the programmable options on your system. support 8 keypad devices. changes are made to the system, update the information contained Device # Name... -
Page 50: Key Fob Button Programming
Key Fob Button Programming Which keypads display System Status? Enter the user name assigned to each key fob and the button action programmed for each button in the table below. Refer to the Introduction and Appendix D for more information. r 10 r 11 r 12... -
Page 51: Area Names And Numbers Record
Area Names and Numbers Record XR500 systems may be divided into 32 separate areas. XR100 systems may be divided into 8 separate areas. All/Perimeter systems are divided into two separate areas. Home/Sleep/Away systems are divided into two or three separate areas. Each area can have a name or description that displays at the keypad. -
Page 52: User Profiles Record
User Profiles Record Note: For All/Perimeter or Home/Sleep/Away systems use the default profiles 1 through 10. Profile Arm/Disarm Output Profile Name Areas Access Areas Group 1 2 3 4 A 1 2 3 4 A 1 2 3 4 A 1 2 3 4 A 1 2 3 4 A 1 2 3 4 A... -
Page 53: User Codes Record
User Codes Record As you add new users or change current user codes, you can keep track of their profile number in the system. Use the following table to track custom user codes in your system. Only 4-digit user codes can be assigned to All/Perimeter or Home/Sleep/Away system users. Profile Profile User #... -
Page 54: Schedules Record
Schedules Record Schedule Area Name Status HOL A HOL B HOL C S1 S2 S3 S4 Open : _M : _M : _M : _M : _M : _M : _M : _M : _M : _M Area # Close : _M : _M : _M... -
Page 55: Holiday Date Record
Holiday Date Record Output Relay Record Your system has up to 20 holiday dates available that supersede all Your system has ____ output relays that are used to control various regular scheduled times for that day. functions within the building or access around its perimeter. Below Date (mm/dd) HOL (circle one) is a list of the devices they control. -
Page 56: Appendix A
Appendix A About the Display Events Section 6. The keypad displays USER NUMBER: -. To sort events for a particular user, enter their user number or press COMMAND This section of the User’s Guide shows the Display Events items. to sort for all users. To search for a user, press any Select While in the Display Events function, use the COMMAND and Back key then use the COMMAND and Back Arrow keys to browse Arrow keys to go forward or backward through the list of events. -
Page 57: Arming And Disarming Event Displays
Arming and Disarming Event Displays Supervisory Event Displays This displays any system area arming or disarming events. This displays the date and time of an automatic test report. Keypad Display Description Keypad Display Description The Warehouse was armed on The test report was sent to the 5:10P 10/17 11:58P 10/ 17... -
Page 58: Door Access Event Displays
Door Access Event Displays System Monitor Event Displays This displays the keypad address where a Door Access occurred and This displays any problems with the system AC power, battery, or the user number of the person granted access. phone line(s), or any opening of a tampered panel box. Keypad Display Description Keypad Display... -
Page 59: Schedule Change Event Displays
Schedule Change Event Displays Wireless Jamming Event Displays This displays Changes made to the system schedules. This displays wireless jamming events that have occurred. Keypad Display Description Keypad Display Description S1 schedule for Monday was wireless receiver 9:41A 10/17 11:41A 10/17 changed by user 24 at 9:41 AM on detected jamming on October 17 USER:024... -
Page 60: Appendix B
Appendix B Zone Status Browser Access the User Menu. ZONE STATUS? Press COMMAND until ZONE STATUS appears. Press any SELECT ARM BYPS ALR NBR key/area then SELECT NBR. This prompt allows you to search Press one of the left two ZONE NO: - SELECT AREA . -
Page 61: Bypass Zones Browser
Bypass Zones Browser Zone Monitor Browser Access the User Menu. Press Access the User Menu. ZONE MONITOR? COMMAND until ZONE MONITOR? BYPASS ZONES? Press COMMAND to displays. Press any SELECT key/area. display BYPASS ZONES. Press any SELECT key/area. ALL NBR SELECT NBR . -
Page 62: Add User Codes Browser
Add User Codes Browser Change User Codes Browser Access the User Menu. Press USER CODES? Access the User Menu. Press USER CODES? COMMAND until USER CODES? COMMAND until USER CODES? displays. displays. SELECT CHG. ADD DEL CHG SELECT ADD. ADD DEL CHG At this prompt, you can enter a user At this prompt, you can enter a new number or scroll through the list of... -
Page 63: Delete User Codes Browser
Delete User Codes Browser Add User Profiles Browser Access the User Menu. Press the USER CODES? Access the User Menu. USER PROFILES? COMMAND key until USER CODES? Press COMMAND until displays. USER PROFILES displays SELECT DEL. ADD DEL CHG SELECT ADD. ADD DEL CHG At this prompt, you can enter a user number At this prompt, you can enter a new... -
Page 64: Change User Profiles Browser
Change User Profiles Browser Delete User Profiles Browser Access the User Menu. Press COMMAND Access the User Menu. Press USER PROFILES? USER PROFILES? until PROFILES? displays. Press any the COMMAND key until USER Select key/area. PROFILES? displays. SELECT CHG. ADD DEL CHG SELECT DEL. -
Page 65: Output Groups Browser
Output Groups Browser Outputs On/Off Browser Access the User Menu. Press the COMMAND Access OUTPUT GROUP: - in the USER OUTPUTS ON/OFF? OUTPUT GROUP: - key to display OUTPUTS ON/OFF?. Press the PROFILES? menu. Press any Select key/area. OUTPUTS DOOR Select key/area under OUTPUTS or DOOR. -
Page 66: Appendix C
Appendix C User Disarm and Entry Entering User Names Use the following steps to disarm your system and silence an Refer to the following when entering names information into the alarm. keypad. Once you've cleared the default From the Status List, press 1:29 PM name, the display shows a dash the COMMAND key. -
Page 67: Appendix D
Appendix D DMP Wireless Description LED Status Operation Depending on the programmed action of a key fob button, the If your system uses DMP Wireless devices and includes key fob(s), Status LED lights to acknowledge a button press or to indicate the refer to the following information. -
Page 68: Appendix E
Appendix E Easy Entry™ User’s Guide Door Strike From the Status List, present your card to the reader. Once validated by the system, ABC SECURITY the Door Strike relay activates. If you are entering an armed area to which you are DISARM assigned, accessing the area automatically causes it to be disarmed. -
Page 69: Arming And Disarming An All/Perimeter System
PERIM Arming and Disarming an All/Perimeter System Press COMMAND. The keypad displays PERIM ALL (when arming) or DISARM?. Press the Select key DISARM? under the desired option. The keypad displays ENTER CODE: -. Present your card to the reader. Once the system validates the card, if you choose PERIM, only the perimeter arms. -
Page 70: Frequently Asked Questions
Frequently Asked Questions This section attempts to answer questions you might have regarding system operation. Q. If I bypass an exit delay door when I arm the system, will I get Q. What do I do if I want to be in the building past the scheduled an alarm if I come through it later? closing (arming) time? A. -
Page 71: Common Keypad Displays
Common Keypad Displays Listed below are several keypad messages you may see on the display. Follow the instructions in the Possible Solutions column to correct the problem. In many cases, you need to call a service person to correct the problem. Displays that are not discussed here mean that your service representative should be called. -
Page 72: Index
Index Symbols Armed Areas Checking 16 2-Button Panic Keys 5 Cancel Alarm Inside Front Cover, 19, 21 Display 25 24-hour Status 11 Card Plus PIN (XR500E) 43 Armed LED 3 7/0 Panic Function 5 Central Station Monitoring 11 Armed Status 12 Clear Touch™... - Page 73 Fire Drill 42 Security Command™ 3 Forgive Failure to Exit 35 Select Areas 4 Frequently Asked Questions 64 Select Keys 3 Panic Zone Test (XR500 Series) 29 Shortcut Keys 22 PIN (XR500E) 33 Thinline™ 3 Power LED 3 Holiday Date...
- Page 74 Shift (S1, S2, S3, S4) 36 Browser 55 Names 33, 60 Shift Time Access 31 Zone Status 12, 26 Numbers 33 Security Command™ Keypad 3 Browser 54 Record 47 7/0 Panic Function 5 User Disarm and Entry 9, 60 LEDs 3...
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