Silencing an Alarm 1. While the alarm bell or siren is sounding, enter your user code and press COMMAND or present your card to a reader while the Status List displays. The system silences the alarm bell or siren. 2. If your system is programmed to send an Abort (alarm cancel) report to the central station, the keypad displays ALARM CANCELLED.
Special Security Command™ Displays ....... 8 Early detection ............2 ALARM ............... 8 DMP Keypads..............3 ALARM NOT SENT ............8 Security Command™, Thinline™, Aqualite™ Keypads ..3 ALARM CANCELLED ............. 8 Clear Touch™ Keypads ..........4 TROUBLE..............8 Common Keys on All Keypads........4 ENTER CODE ..............
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View Zone Status ............11 Using the Armed Areas Function......... 18 Zone ................ 11 Outputs On Off ............19 Instant Zone ............. 11 Turning the Outputs ON and OFF........ 19 24-hour Zone ............11 Browser Feature............19 XR500 User’s Guide...
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Display Events .............. 35 Browser Feature............26 Service Request ............36 TEMP CODE .............. 26 Fire Drill ............... 36 ANTI PASS NO ............26 Starting a Fire Drill test..........36 Ending a Fire Drill test ..........36 XR500 User’s Guide...
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Using the Access Reader for User Menu Access ... 55 Door Access Event Displays..........46 Frequently Asked Questions ........... 56 About Door Access ............ 46 Common Keypad Displays ..........57 System Monitor Event Displays........47 Index ............... 58 Schedule Change Event Displays ........47 XR500 User’s Guide...
This delay is optional and can be removed or increased to Parts of the System 45 seconds by your alarm dealer. There are two main parts to the Security Command™ system, the Test Your System Weekly Security Command™ keypad and the keypad User Menu.
Never enter a building to look for someone. Practice your escape plans Devising an escape plan is only the beginning. For the plan to be effective everyone should practice escape routes from each room. XR500 User’s Guide Introduction...
The Back Arrow (<—) key is used to go back through the keypad displays while operating your system. You can press the Back Touch Select Areas Arrow key to back up through the list of functions in the User Menu or to erase the last character you entered. XR500 User’s Guide Introduction...
Security Command™, Thinline™, Aqualite™ Keypads 7/0 Panic Function Top Row Select Keys Security Command™, Thinline™, and Aqualite™ Keypads may also be programmed at installation to allow the user to initiate an optional Panic alarm by simultaneously pressing and holding the 7 and 0 (zero) keys.
COMMAND key to display areas 9 through 16. Press the COMMAND key again to display areas 17 through 25. Press the COMMAND key one more time to display areas 26 through 32. XR500 User’s Guide Introduction...
Select key/area to make the tone lower. best fit your environment and needs. Use the right Select key/area to make the tone higher. On Security Command™, Thinline™, or Aqualite™ keypads to Volume level access the User Options portion of the keypad, press and hold the Back Arrow and COMMAND keys for two seconds.
Special Security Command™ Tones Special Security Command™ Displays Your keypad also contains a small speaker that alerts you about As you use your system, you occasionally see a keypad display events as they occur on your system. For burglary alarms, as soon...
Forgive option in the User Codes menu option. SYSTEM TROUBLE or SERVICE REQUIRED There is a problem with one or more of the components in your system. Contact our service department as soon as possible. Introduction XR500 User’s Guide...
During the entry delay time, you must enter a valid user code to disarm the system or an alarm occurs. Browser Feature Refer to Appendix B at the back of this guide for diagrams showing you how to use the built-in browsers. XR500 User’s Guide Introduction...
Some examples of 24-hour zones are fire zones, panic box tamper, printer, and phone lines. If more than one alarm or zones, and temperature control zones. trouble condition occurs at the same time, the keypad sequences this information on its display. Introduction XR500 User’s Guide...
A bypassed zone is ignored by the system armed message. If the report is not received, the keypad displays during the entire armed period. A zone remains bypassed until the LOCAL ALARM ONLY before displaying the armed message. system is disarmed. XR500 User’s Guide Arming and Disarming...
OKAY BYPASS STOP. enter the area number you would like to check. Select LIST to list 7b. Select OKAY to force arm the faulted zone. all of the armed areas by number. Arming and Disarming XR500 User’s Guide...
After opening bypassed zones are automatically reset. the door, the Security Command™ keypad sounds a prewarn tone to remind you to disarm the system. (See Door Access Disarming Disarmed Message: The keypad displays ALL SYSTEM OFF after the below.) You must disarm the system before the entry delay time...
Extending Schedules (EXT) in the User ALL SYSTEM OFF. Menu portion of this guide. Quick Disarming To quickly disarm a desired area, enter the area number followed by the COMMAND key when the ALL? NO YES option displays. Arming and Disarming XR500 User’s Guide...
2. Press the COMMAND key until MENU? NO YES displays. all XR500 Series panels. When selected on 3. Select YES. The keypad displays ENTER CODE: –. Enter an XR500N or XR500E panel, another Panic your user code and press COMMAND.
3. Press any Select key/area to silence the bells and exit the 3. The keypad displays SENSORS OFF for five seconds followed User Menu. by SENSORS ON. 4. The keypad automatically exits the User Menu. User Menu XR500 User’s Guide...
Using the Door Access 1. Access the User Menu. 2. Press COMMAND until DOOR ACCESS? displays. 3. Press any Select key. The door strike relay turns on momentarily. 4. The keypad returns to the Status List display. XR500 User’s Guide User Menu...
8. Press the Back Arrow key to exit the User Menu. Browser Feature unsure output number, refer Appendix B at the back of this guide for a diagram showing you how to use the built-in Outputs ON/OFF browser. User Menu XR500 User’s Guide...
1. Access the User Menu. -OKAY = the zone is in a normal condition 2. Press COMMAND until BYPASS ZONES? displays. -BYPAS = the zone is bypassed -BAD = the zone is in a bad or faulted condition XR500 User’s Guide User Menu...
You should hear the keypad beep how to use the built-in Zone Monitor browser. each time. The keypad also displays the name of each zone as its device is opened. User Menu XR500 User’s Guide...
TRANSMIT OKAY or TRANSMIT FAILED to show the 4. The system then displays its firmware version (for example, results of the transmit test VER_201_4/15/03), the panel model (MODEL XR500), and then exits the User Menu. TEST END to indicate the System Test is complete.
Note: During the Panic Zone Test, any zones that fail are not sent Always make sure that at least one administrator in your system to the receiver unless pre-programmed at installation to be sent. has a profile with all authorities and all areas. User Menu XR500 User’s Guide...
Refer to Appendix B in this guide for a diagram showing you how to use the Add User Profiles browser. Refer to Appendix B in this guide for a diagram showing you how to use the Change User Profiles browser. User Menu XR500 User’s Guide...
No. See Failed to Exit (Anti-Passback) for more information. semi-truck. Browser Feature Refer to Appendix B in this guide for a diagram showing you how to use the Output Group browser. XR500 User’s Guide User Menu...
Refer to Appendix B at the back of this guide for a diagram showing 3. Press any Select key/area. The keypad displays you how to use the Add User Codes browser. ADD DEL CHG BAT. User Menu XR500 User’s Guide...
NUMBER: -. This display allows you to enter another user number to change. Press the Back Arrow key twice to exit the User Menu. Browser Feature Refer to Appendix B for diagrams showing you how to use the Change User Codes browser. XR500 User’s Guide User Menu...
000 at the USER NUMBER:- option. 4. The keypad displays USER XXXX FORGVN to confirm, then returns to step 3 for the next user. Press the Back Arrow key to exit this menu. User Menu XR500 User’s Guide...
This option sounds the keypad buzzer and displays CLOSING TIME! or AREA LATE! when a schedule expires. This reminds users still on the premises to arm the system or extend the schedule to a later time. XR500 User’s Guide User Menu...
A schedule entered in HOL (holiday) activates and overrides 8. To clear a schedule press DELETE and then AM when the TUE etc. schedules anytime a holiday date opening time is requested. occurs. Press the Back Arrow key to exit the User Menu. User Menu XR500 User’s Guide...
6. The keypad displays SUN MON TUE WED. Press the COMMAND key to display THU FRI SAT HOL. 7. Select the day you want to program. If you select HOL go to Setting Holiday ABC Schedules for more information. XR500 User’s Guide User Menu...
4. The keypad displays A - : AM PM. Note: After Selecting the schedule, the keypad displays any current times previously set for that holiday. This feature allows you to review the programmed times. User Menu XR500 User’s Guide...
Note: If the system is not armed by the scheduled closing time, a Late to Close report is sent to the central station. If the schedule is extended, a Schedule Change report is sent to the central station. XR500 User’s Guide User Menu...
Allows you to change the current date and time displayed on the Allows you to review up to 12,000 past door access and system Security Command™ keypad and used by the system. events. There are six event types: Zone Activity - Zone alarms, troubles, and restorals.
Ending a Fire Drill test 1. Enter your code at the keypad and press COMMAND to end the Fire Drill. 2. The Fire Drill test automatically ends with ALARM SILENCE or the programmed Bell Cutoff time. XR500 User’s Guide User Menu...
____________ Your system sends Zone Bypass reports. 12_______ __________________________ ____________ r Yes r No 13_______ __________________________ ____________ Your system sends Ambush reports. r Yes r No 14_______ __________________________ ____________ 15_______ __________________________ ____________ 16_______ __________________________ ____________ System Setup XR500 User’s Guide...
As you add new users or change current user codes, you can keep track of their profile number in the system. Use the following table to track custom user codes in your system. User Profile User Profile User Name User Name System Setup XR500 User’s Guide...
Use the Output number in the User Menu when setting Output _____/_____ A or B or C Schedules or using the Outputs ON OFF option to manually toggle _____/_____ A or B or C the relays. System Setup XR500 User’s Guide...
FRST LST PRT SRT. You can now view or print the sorted 5. The keypad displays LAST DATE: 10/17. Press any Select Display Events or press SRT to define a new sort. key/area and enter a 4-digit ending date for the sort. Press COMMAND. XR500 User’s Guide Appendix A...
Supervisory Event Displays This displays the date and time of an automatic test report. 32-Character Display Description The test report was sent to the 11:58P 10/ 17 central station at the date and AUTO RECALL time shown. Appendix A XR500 User’s Guide...
Note: You may sometimes see the user as SWG. This is short for person granted access, the date and time, and from which keypad Swinger Bypass which is an automatic function that allows the system to automatically bypass a zone. they entered their code. XR500 User’s Guide Appendix A...
Select key/area to display the scheduled Opening time and once TAMPER - On panel box again for the scheduled Closing time. 024 - User number of the person who made the change. Press the third Select key/area under 024 to display the user name. Appendix B XR500 User’s Guide...
-BYPAS = the zone is bypassed to enter another -BAD O = the zone is open -BAD O = the zone is open zone number. -BAD S = the zone is shorted -BAD S = the zone is shorte d XR500 User’s Guide Appendix B...
BYP to Bypass the zone. The display returns to Selecting RMV the ZONE: prompt Selecting ADD places removes the zone ZONE: - RST BYP allowing you to enter the zone in monitor mode. from monitor mode. another zone number. Appendix B XR500 User’s Guide...
KATIE SMITH data entry keys to enter a new user name. The default user name appears. USER 012 Press any SELECT key/area to clear this name. See the Entering User Names diagram in Appendix B. XR500 User’s Guide Appendix B...
COMMAND when finished. If this is the user you want to delete, press any SELECT key/area. USER NUMBER: 013 PROFILE 012 ADDED Verify the user number. Press COMMAND. USER 13 DELETED Appendix B XR500 User’s Guide...
Verify the profile number. Follow the prompts to complete the profile Press COMMAND. Press the COMMAND change. key to delete the profile. PROFILE 12 DELTD When you complete changes PROFILE 12 CHNGD to the profile, press COMMAND. XR500 User’s Guide Appendix B...
The next output group name displays. WINDOWS . . . OUTPUT: 127 ON OFF The display shows the door or output number. DOOR: 128 ON OFF Press any Select key/area and the output group FRONT OFFICE number displays. Appendix B XR500 User’s Guide...
Pressing the 9 key provides you Pressing the 0 (zero) key provides with Y, Z, and a space to use you with a – (dash), . (period), between names. For example: * (asterisk), and a # (pound sign). BOB SMITH. XR500 User’s Guide Appendix C...
See Arming and Disarming above. Using the Access Reader for User Menu Access You can also use a card reader to access the User Menu. When MENU? NO YES displays, enter a code when requested. Appendix C XR500 User’s Guide...
Press COMMAND. Press the Back Arrow key to exit the User Menu. This sets the opening time to 8:00 AM Monday and the closing time to 5:00 PM Friday. You can substitute any other day or time in this example. XR500 User’s Guide Appendix C...
The user must exit the area through the proper door. If FAILED TO EXIT to re-enter an area from which they did not exit not possible, your system administrator should select properly. the Forgive option in the User Codes menu. Appendix C XR500 User’s Guide...
Door Strike 55 Clear Touch™ Keypad 4 Arming 10, 12 Panic Icons 5 Area System 55 Power/Armed LED 4 Bypassing Zones 12 CLOSING TIME! 30 Quick Arming 13 COMMAND (CMD) Key 4 Common Keypad Displays 57 XR500 User’s Guide Index...
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User Profile Record 40 Types 3 Setting 34 User Menu 1 User Options 7 Quick Arming 13 Instant Zone 11 Wireless Displays 9 Quick Disarming 15 LCD Keypad 1 Re Arm Delay 26 LED Operation 3, 4 Index XR500 User’s Guide...
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Setting Shift Schedules 31 Zone Status 11, 20 Names 27, 54 Shift (S1, S2, S3, S4) 30 Browser 48 Numbers 27 Security Command™ Keypad 3 Operation 26 7/0 Panic Function 5 Record 41 LEDs 3 User Disarm and Entry 8, 54...
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