Advantage Engineering Maximum Instruction Manual page 46

MK Series Portable Chiller : Air-Cooled : HE INSTRUMENT
5.1 WARRANTY SERVICE PROCEDURE
A. In the event of a problem with a chiller that can not be resolved by
normal troubleshooting procedures, the customer is invited to
consult the ADVANTAGE service department for assistance. The
correct model number and serial number of the chiller must be
available. The service department will attempt to isolate the
problem and advise repair procedures. Often times, with the
customer's input and with the machine diagnostics, problems can
be determined with "over-the-phone" consultation.
B. If the problem is beyond the scope of "over-the-phone"
consultation, and if the warranty status of the machine is valid,
ADVANTAGE will contact the nearest authorized service contractor
and provide authorization to conduct an "on-site" inspection of the
unit in order to determine the course of repair. If the chiller is not
covered by the warranty, ADVANTAGE will advise on the repair and
recommend available service contractors.
C. ADVANTAGE manufactures a complete line of heat transfer
equipment. It is of the utmost importance that ADVANTAGE have
the correct model number and serial number of the machine in
question. This will allow ADVANTAGE to obtain the correct
manufacturing records which will help the service department to
properly troubleshoot the problem and obtain the proper
replacement parts when they are required. This information is
stamped on the metal data tag that is attached to the electrical
enclosure of each machine.
D. The ADVANTAGE service department must be notified prior to any
repair or service of a warranty nature. Warranty claims will not be
honored without prior authorization.
5.2 PERIODIC PREVENTATIVE MAINTENANCE
A. Lubricate all motors. Note that some motors are supplied with
sealed bearings.
B. Tighten all wire terminals.
C. Clean and check motor starter and contactor contacts.
D. Check safety switch settings.
E. Clean condenser fins of dust and dirt (air cooled models only).
F. Back flush evaporator.
G. Check glycol/water solution ratio for operating temperature.
H. Check system for leaks.
ADVANTAGE ENGINEERING, INC.
525 East Stop 18 Road Greenwood, Indiana 46142
317-887-0729 Fax: 317-881-1277
Service Department Fax: 317-885-8683
Email: service@AdvantageEngineering.com
Page: 46