S e ctio n 9 ·
Trouble sh ootin g
If the measures described in this guide do not assist in clearing the fault, please notify your installer.
In order for our factory customer service department to respond in an appropriate and expeditious manner, some details are
imperative:
Inverter details
–
The unit serial number
–
Model
–
A short description of the error
–
Is the error reproducible? If yes, how?
–
Does the error occur sporadically?
–
Describe the prevailing insolation conditions
when the error occurred?
–
Time of day
Page 30
Details pertaining to the photovoltaic module
–
Module type, manufacturer
(if available, also send the data sheet)
–
The number of modules in series
–
The number of strings
–
Generator power
Installation Instructions Powador 2002 / 3002 / 4202 / 5002 / 6002_EN